Nortel Call Center Server Installation And Maintenance Manual page 292

Upgrading from Release 4.0 to 5.0 on the same server
Install Windows Server 2003
Step
Format all disk
drives
(continued).
12 Install any
additional
drivers
required for
your
hardware
configuration.
13 Test the
network
connection.
14 Install the
Windows
Server 2003
service pack
and any
Nortel-
approved
hotfixes.
292
Details
a. Right-click each disk that you want to configure.
b. In the resulting menu, choose Create Partition.
c. Follow the prompts in the Create Partition Wizard to
create an extended partition for each disk.
d. When you have created the extended partitions, you
must create the logical drives by specifying their size
and drive letters. Right-click each disk.
e. In the resulting pop-up menu, choose Create Logical
Drive.
f. Follow the prompts in the Create Partition Wizard to
create logical drives for each disk.
Note: When you right-click a disk, if you see Write Signature in
the pop-up menu, then you must choose this option to write a
disk signature before you proceed with creating partitions and
logical drives.
If your server requires any additional drivers for your hardware
configuration, install them.
Use the ping command to test both the CLAN and ELAN
network connections.
Install the latest Windows Server 2003 service pack that has
been validated with Symposium Call Center Server. You can
obtain this information from the Symposium Service Packs and
Security Hotfixes Compatibility List (Available on the Partner
Information Center web site).
Standard 7.02
Symposium Call Center Server
✔