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(3)
Mouse
Phenomenon
Mouse doesn't move
Doesn't recognize clicks
Strange movement
Doesn't recognize
double-clicks
(4)
Keyboard
Phenomenon
Cannot input by key entry
All inputted characters
are displayed in capital
letters
Causes
Cable is not connected correctly.
Mouse cable is unplugged while
OWS/EWS power is on.
Optical sensor is dirty.
Mouse is damaged.
Mouse is damaged.
OS setting of the mouse for left-
hander and right-hander is
reversed.
Optical sensor is dirty.
Mouse is damaged.
Double-clicking speed and
setting do not match.
Causes
Cable is not connected correctly.
Keyboard cable is unplugged
while OWS/EWS power is on.
Keyboard is damaged.
CAPS LOCK is activated.
370
Corrective action
Check cable connection.
Switch off OWS/EWS power,
connect mouse, and then start up
OWS/EWS again. If this doesn't
solve the problem, OWS/EWS main
unit needs replacing.
Check the optical sensor and
remove dust.
Mouse needs replacing.
Mouse needs replacing.
Set OWS/EWS to maintenance
mode. To check mouse setting,
select 'control panel' in 'my
computer' and change to
appropriate using condition.
Check the optical sensor and
remove dust.
Mouse needs replacing.
Set OWS/EWS to maintenance
mode. To check mouse setting,
select 'control panel' in 'my
computer' and set appropriate using
condition.
Corrective action
Check cable connection.
Switch off OWS/EWS power,
connect keyboard, and then start up
OWS/EWS again. If this doesn't
solve the problem, OWS/EWS main
unit needs replacing.
Keyboard needs replacing.
Press SHIFT key and CAPS LOCK
key together to release.
6F2M2000
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