Panasonic KX-NS300 Pc Programming Manual

Panasonic KX-NS300 Pc Programming Manual

Hybrid ip-pbx
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PC Programming Manual
Hybrid IP-PBX
KX-NS300
Model No.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1.1 For Your Safety, page 20" before using this product.
KX-NS300: PFMPR Software File Version 007.00000 or later
Manuals and supporting information are provided on the Panasonic Web site at:
https://panasonic.net/cns/pcc/support/pbx/

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Summary of Contents for Panasonic KX-NS300

  • Page 1 Please read this manual carefully before using this product and save this manual for future use. In particular, be sure to read "1.1.1 For Your Safety, page 20" before using this product. KX-NS300: PFMPR Software File Version 007.00000 or later Manuals and supporting information are provided on the Panasonic Web site at: https://panasonic.net/cns/pcc/support/pbx/...
  • Page 2 Introduction About this Programming Manual The PC Programming Manual is designed to serve as a system programming reference for the Panasonic IP-PBX. It explains how to programme this PBX using Web Maintenance Console. The PC Programming Manual is divided into the following sections: Section 1, Overview Provides an overview of programming the PBX.
  • Page 3 In this manual, the suffix of each model number (e.g., KX-NS300BX) is omitted unless necessary. • Operation of the KX-NTV series depends on the PBX software file version and the firmware version of the KX-NTV series. You can confirm the compatibility on the Panasonic Web site: https://panasonic.net/cns/pcc/support/pbx/ PC Programming Manual...
  • Page 4 Introduction PC Programming Manual...
  • Page 5 Table of Contents Table of Contents 1 Overview ....................19 Introduction ........................20 1.1.1 For Your Safety ......................20 1.1.2 Introduction ........................21 1.1.3 Entering Characters ...................... 21 PC Programming ......................26 1.2.1 Starting Web Maintenance Console ................26 1.2.2 PC Programming Using Off-line Mode .................
  • Page 6 Table of Contents Tool—Import ........................81 Tool—Export ........................86 Tool—Screen Customise ....................87 Tool—UM Data Backup ....................88 6.9.1 Tool—UM Data Backup—Manual Backup ..............88 6.9.2 Tool—UM Data Backup—Scheduled Backup ............... 89 6.10 Tool—UM Data Restore ....................91 6.11 Tool—UM Backup History .................... 93 6.12 Tool—DXDP All OUS .....................
  • Page 7: Pbx Configuration-[1-1] Configuration-Slot-Card Property-V-Ipext

    Table of Contents 7.7.1 Utility—Email Notification—Alert ................126 7.7.2 Utility—Email Notification—System Analysis ............. 127 7.7.3 Utility—Email Notification—Test Email ............... 127 Utility—Command ....................... 128 7.8.1 Utility—Command—UM Command ................128 Utility—UM – System Prompts Customisation ............129 7.10 Utility—Automatic Two-way Recording ..............131 7.10.1 Utility—Automatic Two-way Recording—Supervisor Setting ........
  • Page 8: Pbx Configuration-[1-1] Configuration-Slot-Card Property-V-Ipcs

    Table of Contents 9.14 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPEXT .... 228 9.15 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-SIPEXT ..235 9.16 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPEXT ..236 9.17 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-IPCS ..... 242 9.18 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPCS ....244 9.19 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-UTEXT ..248 9.20 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-UTEXT ...
  • Page 9 Table of Contents 10.7.2 PBX Configuration—[2-7-2] System—Class of Service—External Call Block .... 357 10.7.3 PBX Configuration—[2-7-3] System—Class of Service—Internal Call Block ..... 358 10.8 PBX Configuration—[2-8] System—Ring Tone Patterns ......... 359 10.8.1 PBX Configuration—[2-8-1] System—Ring Tone Patterns—Call from CO ....359 10.8.2 PBX Configuration—[2-8-2] System—Ring Tone Patterns—Call from DOORPHONE ..
  • Page 10: Pbx Configuration-[4-3] Extension-Dss Console

    Table of Contents 11.12.1 PBX Configuration—[3-12-1] Group—VM(DTMF) Group—System Settings ..... 420 11.12.2 PBX Configuration—[3-12-2] Group—VM(DTMF) Group—Group Settings ....422 11.12.2.1 PBX Configuration—[3-12-2] Group—VM(DTMF) Group—Group Settings—Member List ........................... 423 12 PBX Configuration—[4] Extension ........... 425 12.1 PBX Configuration—[4-1] Extension—Wired Extension ......... 426 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings ..
  • Page 11: Pbx Configuration-[9-2] Private Network-Network Data Transmission

    Table of Contents 15.1 PBX Configuration—[7-1] TRS—Denied Code ............510 15.2 PBX Configuration—[7-2] TRS—Exception Code ............ 511 15.3 PBX Configuration—[7-3] TRS—Special Carrier ............512 15.4 PBX Configuration—[7-4] TRS—Emergency Dial ............ 513 15.5 PBX Configuration—[7-5] TRS—Miscellaneous ............514 16 PBX Configuration—[8] ARS ............. 517 16.1 PBX Configuration—[8-1] ARS—System Setting .............
  • Page 12: Network Service-[2-6] Server Feature-Smtp

    Table of Contents 22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group ..... 604 22.2 UM Configuration—[3-2] UM Extension / Trunk Service—Port Assignment ..606 23 UM Configuration—[4] Service Settings .......... 607 23.1 UM Configuration—[4-1] Service Settings—Caller ID / PIN Call Routing ....608 23.2 UM Configuration—[4-2] Service Settings—Parameters .........
  • Page 13 Table of Contents 28.1.7 PFMPR Software File Version 007.xxxxx ..............682 Feature Programming References ................683 Absent Message ...................... 684 Account Code Entry ....................684 Advice of Charge (AOC) ..................684 Automatic Callback Busy (Camp-on) ............... 684 Automatic Extension Release .................. 684 Automatic Fax Transfer ...................
  • Page 14 Table of Contents Direct SIP Connection ..................... 700 Display Information ....................700 Distribution Order ..................... 700 Do Not Disturb (DND) ....................700 Door Open ....................... 701 Doorphone Call ......................701 DSP Resource Reservation ..................701 Dynamic Host Configuration Protocol (DHCP) Assignment ........701 E-mail Notification for Extension Users ..............
  • Page 15 Outside Destinations in Incoming Call Distribution Group ........718 Overflow Feature ..................... 718 Paging ........................718 Panasonic SIP Phones (P-SIP) ................719 Pause Insertion ......................719 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension . 719 Peer-to-Peer (P2P) Connection ................720 Ping ..........................
  • Page 16 Table of Contents Toll Restriction (TRS)/Call Barring (Barring) ............729 Trunk Access ......................730 Trunk Adaptor Connection ..................731 Trunk Answer From Any Station (TAFAS) ............... 731 Trunk Busy Out ......................731 Trunk Call Limitation ....................731 Unified Messaging—Alternate Extension Group ............. 732 Unified Messaging—Auto Forwarding ..............
  • Page 17 Table of Contents Unified Messaging—Personal Greetings ..............741 Unified Messaging—PIN Call Routing ..............741 Unified Messaging—Play System Prompt After Personal Greeting ......741 Unified Messaging—Port Service ................741 Unified Messaging—Remote Call Forwarding Set ..........741 Unified Messaging—Subscriber Tutorial ..............742 Unified Messaging—System Backup/Restore ............
  • Page 18 Table of Contents PC Programming Manual...
  • Page 19 Section 1 Overview This section provides an overview of programming the PBX. PC Programming Manual...
  • Page 20 Unplug the PBX from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorised Panasonic Factory Service Centre. CAUTION •...
  • Page 21 1.1.2 Introduction Change the passwords periodically. It is strongly recommended that passwords of 10 numbers or characters be used for maximum protection against unauthorised access. • There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification number (PIN) (verification code PIN or extension PIN) of the PBX.
  • Page 22 1.1.3 Entering Characters Table 1 (Standard) PC Programming Manual...
  • Page 23 1.1.3 Entering Characters Table 2 (For NE model) PC Programming Manual...
  • Page 24 1.1.3 Entering Characters Table 3 (For RU/UC model) PC Programming Manual...
  • Page 25 1.1.3 Entering Characters Table 4 (For Greece) PC Programming Manual...
  • Page 26 1.2 PC Programming 1.2 PC Programming 1.2.1 Starting Web Maintenance Console System programming, diagnosis and administration can be performed with a PC using Web Maintenance Console. Web Maintenance Console is accessed through a Web browser running on a networked PC. This section describes how to set up and access Web Maintenance Console.
  • Page 27 1.2.1 Starting Web Maintenance Console Recommended Specification 3.2 GHz Intel Core™ 2 Duo processor or comparable CPU ® 2048 MB Hard Disk 10 GB available space Copyright for MD5 This software uses the Source Code of RSA Data Security, Inc. described in the RFC1321 (MD5 Message- Digest Algorithm).
  • Page 28 1.2.1 Starting Web Maintenance Console – http://kx-ns300. Note • If entering "http://kx-ns300.", be sure to include the period at the end as shown. • If connecting using 223.0.0.1 takes a long time, configure a static IP address for the PC. Internet Connection: You can connect to the PBX in On-line mode using the Off-line Web Maintenance Console Programme Launcher.
  • Page 29 1.2.2 PC Programming Using Off-line Mode After you successfully log in to Web Maintenance Console, the Home screen will be displayed and programming can be performed. For details about accessing the different features of Web Maintenance Console, see 3.1 Home Screen. Connecting to Web Maintenance Console (Off-line Mode) To connect to Web Maintenance Console in Off-line mode, use the New -Offline Mode or Open -Offline Mode operations in the Off-line Web Maintenance Console programme launcher.
  • Page 30 Easy Setup Wizard. For details, see 2.1.4 Easy Setup Wizard. To convert a KX-TDA100/KX-TDA200’s or KX-TE’s system data file to KX-NS300 KX-TDA100/KX-TDA200 or KX-TE system data can be converted for use with the KX-NS300 by using the Database Converter. PC Programming Manual...
  • Page 31 PC. For details, refer to "Converting KX-TDA100/KX-TDA200 or KX-TE series System Data for Use with the KX-NS300" in "5.3 Starting Web Maintenance Console" in the Installation Manual. Opening an Existing System Data File This operation will load a PBX settings system data file from your PC for programming in Off-line mode. The system data file can be a file created earlier using Off-line Web Maintenance Console, or a system data file downloaded from a PBX.
  • Page 32 1.2.2 PC Programming Using Off-line Mode Options You can specify the display language of the Programme Launcher, as well as set the web server port number for Off-line Web Maintenance Console. In the Programme Launcher, click Options and change the settings as necessary.
  • Page 33 1.2.2 PC Programming Using Off-line Mode Notice • In Off-line mode, changes made in 6.8 Tool—Screen Customise will not be reflected in On-line mode. This is because these settings are not stored in the system data file (DFSYS). • When you load the system data file to the PBX, you must install any required activation keys in On- line mode.
  • Page 34 1.2.2 PC Programming Using Off-line Mode Note The Export button is available only when in Off-line mode. Open the exported CSV data in the Terminal Label Print utility, and then edit the label settings as necessary. In the Programme Launcher, click Terminal Label Print. Select Open.
  • Page 35 Section 2 Introduction of Web Maintenance Console This section serves as reference operating instructions when using Web Maintenance Console to programme the PBX. PC Programming Manual...
  • Page 36 2.1 Introduction 2.1 Introduction 2.1.1 Web Maintenance Console Accounts User account levels Access to Web Maintenance Console requires a login name and password, which are assigned to accounts in the PBX. Also, access to Web Maintenance Console is controlled by different levels of authorisation. The Installer level is the highest authorisation level.
  • Page 37 2.1.2 Access Levels Level Login Name Password Installer INSTALLER 4-16 character password, using a-z, A-Z, and 0-9 (case sensitive). For an initialised PBX that has not yet been set up, the default Installer level password is "1234". You will be prompted to choose a new password for the Installer level account when the Easy Setup Wizard is run (see 2.1.4 Easy Setup Wizard).
  • Page 38 2.1.2 Access Levels Menu Option Off-line On-line Logout ü ü ü ü ü Tool Menu Option Off-line On-line System Data Backup to USB ü ü System Data Backup to NAS ü ü BRI Automatic Configuration ü NDSS Link Data Clear ü...
  • Page 39 2.1.2 Access Levels Menu Option Off-line On-line Export→V-SIPGW Settings ü ü Export→V-SIPGW Provider ü ü Screen Customise ü ü UM Data Backup ü UM Data Restore ü UM Backup History ü DXDP All OUS ü Contact information ü ü ü ü...
  • Page 40 2.1.3 Logging in to Web Maintenance Console Menu Option Off-line On-line IP Extension Statistical Information ü UM View Reports ü ü E-mail Report ü ü IP-CS Information → IP-CS Statistical Information ü IP-CS Information → LAN Sync Information ü Activation Key Installation ü...
  • Page 41 2.1.4 Easy Setup Wizard can be performed (a warning screen will be displayed for the user that is about to override the currently logged-in user). • Users can view only menus and setting items they may access according to their account level. For User (Administrator) level accounts, the items that can be viewed can be set by the Installer level account.
  • Page 42 2.1.6 Extension Number Setting Name Description Value Range Links Extension Selects the types of extension numbers to display in Wired Extension, Type Extension Numbers & Names List. Multiple items can Portable Station, be selected. Items that are not available are shown with ICD Group, PS Ring a grey checkbox.
  • Page 43 2.2 Logout 2.2 Logout To logout of Web Maintenance Console, click the button to end the programming session and return to the Login screen. When this option is chosen, system data is automatically saved from the temporary memory (DRAM) of the PBX to the System Memory. To logout Click the button.
  • Page 44 2.3 Frequently Asked Questions (FAQ) 2.3 Frequently Asked Questions (FAQ) This section provides answers to some common questions about using the Maintenance Console software to programme the PBX. The information is divided into the following topics: Title Description Connection Connecting to the PBX using Maintenance Console. Maintenance Console Software Using the Maintenance Console software.
  • Page 45 2.3 Frequently Asked Questions (FAQ) • With the new card installed, does the total number of extensions or trunks exceed the maximum supported by the PBX? • Is the type of card installed in the slot different from the card type set as "Pre-Install" for that slot? Confirm that the correct card is installed in the slot.
  • Page 46 2.3 Frequently Asked Questions (FAQ) I changed the extension number of a Portable Station, but the display of the Portable Station still shows the old extension number. • Turn the Portable Station off and back on again, to force it to re-register its location. I changed the FCO of a Portable Station, but the display of the Portable Station still shows the old FCO.
  • Page 47 2.3 Frequently Asked Questions (FAQ) What is the procedure to modify the Numbering Plan? • Perform the following steps: Confirm that the Numbering Plan you will change is not currently being used by any extensions (see 6.5 Tool—Extension List View). If it is being used by extensions, temporarily change the extension numbers of those extensions to that of another numbering plan, or delete the extension number (see 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings...
  • Page 48 2.3 Frequently Asked Questions (FAQ) • Perform the following steps: Clear the Leading Number cell. Click Apply. Set No. of Additional Digits to "None". Click Apply. Enter the desired value in the Leading Number cell. Click Apply. Set all extension ports to OUS status. On the relevant screens, set the extension numbers of extensions to the desired values.
  • Page 49 2.3 Frequently Asked Questions (FAQ) • It is not possible to use the same number for 2 items. The number you are trying to store cannot be used if it is already being used by: – A feature number – An extension –...
  • Page 50 2.3 Frequently Asked Questions (FAQ) • From the 9.24 PBX Configuration—[1-1] Configuration—Slot—Port Property - LCO Port screen, change the Dialling Mode setting of the target port to "DTMF" or "Pulse", as required. How do I set disconnect detection (CPC Detection) for an analogue trunk? •...
  • Page 51 2.3 Frequently Asked Questions (FAQ) • Perform the following steps: On the 11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group— Group Settings screen, enter the floating extension number you chose for the ICD group in the Floating Extension Number cell. Click Apply. On the 11.5.1.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group —Group Settings—Member List screen, select the ICD group you created from the ICD Group No.
  • Page 52 2.3 Frequently Asked Questions (FAQ) PC Programming Manual...
  • Page 53 Section 3 Web Maintenance Console Home Screen This section explains how to setup the main PBX and other connected PBXs from the Home Screen of Web Maintenance Console. PC Programming Manual...
  • Page 54 3.1 Home Screen 3.1 Home Screen When you log in to Web Maintenance Console, the home screen is displayed. For information about connecting to Web Maintenance Console and logging in, see 1.2.1 Starting Web Maintenance Console. The home screen of Web Maintenance Console is divided into several areas, as shown below: Logged in Account Level The logged in account level is displayed.
  • Page 55 3.1 Home Screen Button Description Clicking this button will display the Setup Screen tree view items. From the Setup Screen, you can: • Configure PBX hardware and virtual cards • Programme settings for extensions and call handling Setup Screen • Configure network settings and auxiliary PBX functions •...
  • Page 56 3.1 Home Screen Button Description Clicking this button will switch the tab display. There are two types of tab display, Tab Mode and Single Mode. When Tab Mode is used, items clicked in the tree are displayed in new tabs. When Single Mode is used, the current tab displays the clicked item.
  • Page 57 3.1 Home Screen Item Primary Functions Utility • Perform tests for PBX cards and network connections • Transfer files between the PBX and a connected PC • View reports, error logs, event logs, and programme update logs • Monitor and trace PBX communications and protocols •...
  • Page 58 3.1 Home Screen Note icon may not be displayed for some programming screens. Select the copy source from the Copy From drop-down menu. In Copy To, select one or more paste destinations. Hold down the "Ctrl" key and click to select destinations one at a time, or hold down the "Shift"...
  • Page 59 Section 4 Status This section serves as reference operating instructions for the Status menu of the Maintenance screen of Web Maintenance Console. PC Programming Manual...
  • Page 60 4.1 Status—Equipment Status 4.1 Status—Equipment Status 4.1.1 Status—Equipment Status—UPS Information is provided about the status of the UPS device and the connection to the PBX • UPS Connection Status Displays if the UPS system is connected or not connected. If a UPS system is connected, the information below will be displayed for the UPS system.
  • Page 61 4.1.3 Status—Equipment Status—PS Information To view CS information From the Target CS I/F Shelf-Slot No. drop-down list, select the target shelf and slot. • To display information on a single card, select the shelf number, slot number and name of that card. •...
  • Page 62 4.1.5 Status—Equipment Status—USB This screen can be accessed only in On-line mode. 4.1.5 Status—Equipment Status—USB USB Mount Status indicates if a USB memory device is connected to the PBX. There is also an Unmount button. • Mounted: A USB memory device is connected to the PBX. Before removing the USB memory device from the PBX, click Unmount.
  • Page 63 Section 5 System Control This section serves as reference operating instructions for the System Control menu of the Maintenance screen when programming using Web Maintenance Console. PC Programming Manual...
  • Page 64 Each file must be named as indicated in the table to be recognised by the PBX. Hardware that can be updated using Program Update Programme Type Target of Update File Name MPR Programme KX-NS300 Mother Board PFMPR Expansion Unit KX-NS320 Mother Board PEXPS Programme...
  • Page 65 5.1.1 System Control—Program Update—Download Program File Programme Type Target of Update File Name CS Programmes (PS CS using a DHLC/DLC card for DECT Portable PDCSDECT Programmes) Station CS using a DHLC/DLC card for 2.4 GHz Portable PDCS24G Station High-density CS for DECT Portable Station PHCSDECT IP-CS for DECT Portable Station PICSDCT...
  • Page 66 5.1.2 System Control—Program Update—Update Program File Click Check to confirm the connection to the FTP server. If a connection is established, the Execute button will become active. Click Execute, and then click OK on the confirmation message that appears. When the transfer is complete, click OK.
  • Page 67 5.1.2 System Control—Program Update—Update Program File You must be connected to the PBX in On-line mode to update programme files. Note • Before updating programme files, we strongly recommend making a backup of all system files. For details, refer to the following: –...
  • Page 68 5.1.3 System Control—Program Update—Plug and Update Click Execute. The programme files are updated to the PBX. Timed Update (Automatic update) Specify which cards or devices to update and a time to execute the update. In Email Notification, specify up to 2 e-mail addresses that will receive a notification when programme files have been updated.
  • Page 69 5.2 System Control—MOH 5.2 System Control—MOH 5.2.1 System Control—MOH—Install Sound files on the programmer’s PC can be installed to each PBX for use as Music on Hold (MOH). This screen can be accessed only in On-line mode. Click Browse and select a WAV file to install as an MOH file. Only one file may be installed at a time. As uploading the file to the PBX may require some time, a time can be set in Time Set.
  • Page 70 5.3 System Control—System Reset 5.3 System Control—System Reset When programming changes or other changes to PBX settings require a system reset, this command allows a reset to be performed remotely from Web Maintenance Console. When the system is reset, any settings not saved to the System Memory are lost. A backup should be performed before the reset to ensure no data is lost.
  • Page 71 5.4 System Control—System Shutdown 5.4 System Control—System Shutdown In order to turn off the power to a PBX, it must first be issued a shutdown command using Web Maintenance Console. Follow the procedure below to prepare a PBX for system shutdown. When the system is shut down, any settings not saved to the System Memory are lost.
  • Page 72 5.4 System Control—System Shutdown PC Programming Manual...
  • Page 73 Section 6 Tool This section serves as reference for the Tool menu of the Maintenance screen of Web Maintenance Console. PC Programming Manual...
  • Page 74 6.1 Tool—System Data Backup 6.1 Tool—System Data Backup 6.1.1 Tool—System Data Backup—Backup to USB A PBX’s system data can be backed up to a USB memory device inserted into the PBX’s USB port. At a later time, the USB memory device can be used to restore the backed up system data to a PBX. This screen can be accessed only in On-line mode.
  • Page 75 6.1.2 Tool—System Data Backup—Backup to NAS • The USB memory device hardware is faulty. • The data on the USB memory device has become corrupted. • The USB memory device is removed from the USB port of the PBX during the restoration process. •...
  • Page 76 6.1.2 Tool—System Data Backup—Backup to NAS PC Programming Manual References 27.4.2 Network Service—[4-2] Other—NAS PC Programming Manual...
  • Page 77 6.2 Tool—BRI Automatic Configuration 6.2 Tool—BRI Automatic Configuration Automatically configures the network settings of the BRI card. This option is only available at Installer level in On-line mode. This tool automatically inputs values into the fields L1 Mode, L2 Mode, Access Mode, and TEI Mode, on the Network tab of the 9.26 PBX Configuration—[1-1] Configuration—Slot—Port Property - BRI Port screen.
  • Page 78 6.3 Tool—NDSS Link Data Clear 6.3 Tool—NDSS Link Data Clear Clears NDSS Link Data stored in the connected PBX. While this tool clears both monitor extension and monitored extension data, it only clears it at the connected PBX. To clear this data at other PBXs in the QSIG network, it is necessary to run this tool at those PBXs.
  • Page 79 6.4 Tool—Call Pickup for My Group 6.4 Tool—Call Pickup for My Group Allows you to automatically configure settings in 10.6.2 PBX Configuration—[2-6-2] System—Numbering Plan—Quick Dial and 12.1.3 PBX Configuration—[4-1-3] Extension—Wired Extension—Speed Dial so that users can answer calls to their Call Pickup Group by pressing " 0". To activate this tool When this tree menu item is selected, a confirmation screen will be displayed.
  • Page 80 6.5 Tool—Extension List View 6.5 Tool—Extension List View Displays a list of all programmed extension numbers and types. It is possible to sort the information according to Extension Number, Type, Extension Name, Shelf, Slot, or Port. There is also a key-word searching feature.
  • Page 81 6.6 Tool—Import 6.6 Tool—Import Allows several types of system data files or tables to be imported. Except for Speed Dial and Caller ID, this option is only available at Installer level. The files from which data can be imported are files that were previously saved at this or another PBX using the Export tool (see 6.7 Tool—Export), or comma-separated value (CSV) files.
  • Page 82 6.6 Tool—Import ARS - Leading Digit Data Type Import Destination Location Location Leading Number Leading Digit Additional Number of Digits Additional Dial Digits Routing Plan Number Route Plan Number Related programming: 16.2 PBX Configuration—[8-2] ARS—Leading Number ARS - Except Code Data Type Import Destination Location...
  • Page 83 6.6 Tool—Import Data Type Import Destination Dial Dial Phone Number Phone Number Related programming: 10.6.2 PBX Configuration—[2-6-2] System—Numbering Plan—Quick Dial SIP Extension Data Type Import Destination Location Extension Number Extension Number Password Password Related programming: 9.16 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPEXT V-IPGW GW Settings Data Type Import Destination...
  • Page 84 6.6 Tool—Import Data Type Import Destination T38 FAX UDPTL Redundancy count T38 FAX UDPTL Redundancy count for data for data T38 FAX Rate Management Method T38 FAX Rate Management Method Related programming: 9.2.1 PBX Configuration—[1-1] Configuration—Slot—System Property—Main— V-IPGW–GW Settings–Main V-IPGW DN2IP Data Type Import Destination Location...
  • Page 85 6.6 Tool—Import If applicable, a list of field names found in the imported file will be displayed. For the Feature - Speed Dial and Caller ID table, select the Speed Dial table to which to import the data (system or tenant) from the drop-down list. If required, select import fields.
  • Page 86 6.7 Tool—Export 6.7 Tool—Export Allows several types of system data to be exported to files. These files can be used with the Import tool (see 6.6 Tool—Import) to update another PBX. Except for ARS - Routing Plan, tables are exported as comma-separated value (CSV) files. Except for Speed Dial and Caller ID, this option is only available at Installer level.
  • Page 87 6.8 Tool—Screen Customise 6.8 Tool—Screen Customise Allows you to specify which Setup and Maintenance screens can be accessed in the User (Administrator) account level. This option is only available at Installer level. Selected check boxes will be displayed in the tree menus of Web Maintenance Console to users with the User (Administrator) account level.
  • Page 88 6.9 Tool—UM Data Backup 6.9 Tool—UM Data Backup The UM Data Backup tool can be used to backup and restore Unified Messaging (UM) data. This screen can be accessed only in On-line mode. The following voice data can be backed up or restored as individual files. The data can be backed up to a USB memory device connected to the PBX or a NAS.
  • Page 89 6.9.2 Tool—UM Data Backup—Scheduled Backup To back up mailbox messages, check the box next to Mailbox Messages button and click Mailbox Messages to open the mailbox list. Select the top check box to select all mailboxes, or select the mailboxes you wish to back up, and then click OK. Select the destination for the backed up data: •...
  • Page 90 6.9.2 Tool—UM Data Backup—Scheduled Backup • Delete After Backup: Specify to delete messages that have been backed up from the mailbox. • Message Type: Specify to back up all messages, or only messages marked as "old". Note An invalid combination of these settings may prevent a backup from occurring. For example, if a mailbox is full, but there are no messages older than the number of days specified in Retention Days, or no messages are marked as "old", the backup will not be performed.
  • Page 91 6.10 Tool—UM Data Restore 6.10 Tool—UM Data Restore Follow the procedure below to restore data backed up using the UM Data Backup tool. This screen can be accessed only in On-line mode. For more information about the UM Data Backup tool, see 6.9 Tool—UM Data Backup. You can restore data from a USB memory device connected to the PBX or from a file on your local PC.
  • Page 92 6.10 Tool—UM Data Restore Note • When restoring multiple items, only files that match the items for which check boxes have been selected will be restored. Also, even if data exists in the specified folder of the USB memory device, the data will not be restored unless the check box of the matching item has been selected.
  • Page 93 6.11 Tool—UM Backup History 6.11 Tool—UM Backup History The following records for backup that have been performed can be checked on this screen: • Description • Parameters • Completion Status • Date & Time • Total Elapsed Time (HH:MM:SS) This screen can be accessed only in On-line mode. PC Programming Manual...
  • Page 94 6.12 Tool—DXDP All OUS 6.12 Tool—DXDP All OUS Sets the status of all DXDP/XDP extension ports to "OUS" simultaneously for the PBX. To set all DXDP/XDP ports to OUS for the PBX Access Tool—DXDP All OUS from the Maintenance Screen tree view. Click OK.
  • Page 95 6.13 Tool—Contact information 6.13 Tool—Contact information Dealers can set contact information for the user of the PBX here. When users select this tree menu item, this information will be displayed for the user’s reference. Input the following information, and then click OK. •...
  • Page 96 6.14 Tool—UT Option Setting 6.14 Tool—UT Option Setting Option settings can be specified for KX-UT series SIP phones on a system-wide level. Note The following apply when programming in On-line mode only: • To set these parameters, all installed V-UTEXT cards must first be set to OUS. For details, see 9.1 PBX Configuration—[1-1] Configuration—Slot.
  • Page 97 6.15 Tool—URL Information 6.15 Tool—URL Information The URL address for downloading the IMAP tool can be specified on this screen. This URL address will be used for the Unified Messaging Plug in download button displayed to users when they view the Unified Message tab of their profile in the User menu.
  • Page 98 6.16 Tool—SVM (Simplified Voice Message) 6.16 Tool—SVM (Simplified Voice Message) 6.16.1 Tool—SVM (Simplified Voice Message)—Delete All Recording Deletes all voice messages recorded by the SVM feature. To delete SVM recording data Access Tool—SVM (Simplified Voice Message)—Delete All Recording. Click OK. 6.16.2 Tool—SVM (Simplified Voice Message)—Check Current Usage Displays information on the voice messages stored by the SVM feature.
  • Page 99 Section 7 Utility This section serves as reference operating instructions for the Utility menu of the Maintenance screen of Web Maintenance Console. PC Programming Manual...
  • Page 100 7.1 Utility—Diagnosis 7.1 Utility—Diagnosis 7.1.1 Utility—Diagnosis—Card Diagnosis Performs diagnostic tests on cards installed in the PBX, to identify the source of problems. If any of the tests listed here returns the result "NG" ("No Good"), contact the seller where you purchased this PBX.
  • Page 101 7.1.2 Utility—Diagnosis—Ping Enter a specific IP address in the IP Address box. Click Test to perform the test. The result will be displayed. Select an option: • Click Capture if you want to save the displayed information. Enter a file name, or select a file to overwrite. Click Save.
  • Page 102 7.2 Utility—File 7.2 Utility—File 7.2.1 Utility—File—File Transfer PC to PBX Copies PBX system data files from the connected PC to the System Memory installed in the PBX. Pre- existing files in System Memory Card are overwritten. This option is only available at Installer level when programming in On-line mode. To install new main system data that has been copied to the PBX, use the System Reset utility (see 5.3 System Control—System Reset) for DFSYS files.
  • Page 103 7.2.3 Utility—File—File View the cause of the problem. If there is only one error data file, its name will be $SYSERR. If there is more than one file, the files will be numbered in chronological order, up to a maximum of 9 files. •...
  • Page 104 7.2.5 Utility—File—Message File Transfer PC to PBX The display will return to the File Delete screen. 7.2.5 Utility—File—Message File Transfer PC to PBX Transfers Outgoing Message (OGM) files from the PC to the System Memory. This option is only available at Installer level when programming in On-line mode. Uploaded files are automatically renamed as necessary.
  • Page 105 7.3 Utility—Log 7.3 Utility—Log 7.3.1 Utility—Log—Error Log Collects and displays system error information. Whenever there is a system failure, the PBX stores the error code generated. The connected PC collects all of these codes, along with other information, and displays an explanatory error message. This screen can be accessed only in On-line mode.
  • Page 106 7.3.1 Utility—Log—Error Log Sub Code Details Sub Code Description 00 (Standalone operation) 01–15 (Corresponding to the site number in a One-look network [2 to 16]) Slot Type For physical slots (including physical slots of Expansion Units) – " " (blank) For virtual slots –...
  • Page 107 7.3.2 Utility—Log—Syslog Sub Code Description Slot Number When X is not 5 Physical shelf Mother board slot: 00 Regular slots: 01–07 Expansion Unit EXP-S card: 00 Optional physical service card slots: 01–05 Virtual shelf Virtual Trunk slots: 01–04 Virtual Extension slots: 05–08 Virtual IP-CS slots: 09–12 When X is 5 YY: Process code...
  • Page 108 7.3.4 Utility—Log—UM System Log To save the event log as a text file From the Web-MC Event Log screen, select Save. The Save dialogue box will be displayed. Enter a file name. Click Save. To clear the event log From the Web-MC Event Log screen, select Clear. Note Users logged in to a Main unit can see all events.
  • Page 109 7.3.5 Utility—Log—Call Control Log Item Description Function The call restriction types are as follows: – CO call – CO-CO call – Conference call Information The restricted extension number and/or trunk number is displayed. Status "Restricted (Logical Partitioning)" is displayed. PC Programming Manual...
  • Page 110 7.4 Utility—Monitor/Trace 7.4 Utility—Monitor/Trace 7.4.1 Utility—Monitor/Trace—ISDN/QSIG Protocol Trace This utility collects protocol trace data from the BRI or PRI card, and displays it on the PC. This option is only available at Installer level in On-line mode, and requires that the target BRI or PRI card be set to INS status.
  • Page 111 7.4.3 Utility—Monitor/Trace—V-SIPGW Protocol Trace Note The file transfer screen can also be accessed from the tree menu (see 7.2.2 Utility—File—File Transfer PBX to PC). Select the desired trace data file. Click Transfer. Navigate to the folder in which you want to save the file. Enter a file name.
  • Page 112 7.4.5 Utility—Monitor/Trace—CS Status Monitor—LAN Sync Group Item Description CS Type Type of CS that each CS is currently synchronised with. Shelf The shelf number (or Virtual for IP-CSs) of the CS that each CS is currently synchronised with. Slot Slot number of the CS that each CS is currently synchronised with. Port Port number of the CS that each CS is currently synchronised with.
  • Page 113 7.4.5 Utility—Monitor/Trace—CS Status Monitor—LAN Sync Group Item Description Index A unique index for the CS. (This depends on the number of V-IPCS4 cards and the number of connected CSs.) Shelf Always displays "Virtual". Slot The slot number of the CS in the selected synchronisation group. Port The port number of the CS.
  • Page 114 7.4.6 Utility—Monitor/Trace—UM System Trace (Internal) 7.4.6 Utility—Monitor/Trace—UM System Trace (Internal) Unified Messaging (UM) system processes can be monitored and logged. This screen can be accessed only in On-line mode. The following data can be traced and logged for each UM port, or all UM ports: •...
  • Page 115 7.4.8 Utility—Monitor/Trace—E1 Line Trace – 1: Main Unit – 2: Expansion Unit1 – 3: Expansion Unit2 – 4: Expansion Unit3 • Y: Slot number (1-7) From the Interval Timer drop-down list, select the number of seconds between each automatic screen refresh.
  • Page 116 7.4.9 Utility—Monitor/Trace—TCP Trace TCP trace data is output to a USB memory device connected to the USB port. The TCP trace file is saved without an extension in the root directory of the USB memory device. The file name uses the time stamp from when the operation was started, and is "TCP_YYMMDDhhmmssN", where YY: year, MM: month, DD: day, hh: hour, mm: minute, ss: second, and N: serial number.
  • Page 117 7.5 Utility—Report 7.5 Utility—Report 7.5.1 Utility—Report—Digital Trunk Error Report Displays accumulated information on various types of errors occurring on digital trunks. This option is only available at Installer level in On-line mode. The value displayed for each error item is the number of times that each error occurred during the time period selected.
  • Page 118 7.5.3 Utility—Report—UM View Reports Item Description Port No. Number of the port. RTP Receive Packet Counter Total number of packets received. RTP Receive Lost Packet Counter Total number of packets lost. RTP Receive Abandoned Packet Counter Total number of packets abandoned. RTP Arrive Packet Interval (MAX.) [ms] Maximum time taken for a packet to arrive.
  • Page 119 7.5.3 Utility—Report—UM View Reports Select the Report Data Clear (Manual) tab. Select the desired report from Report Parameters. Click Report Data Clear. To automatically clear report data: Select the Report Data Clear (Scheduled) tab. Select Daily, Weekly, Monthly, or Yearly, and specify the time, the day of week or day of month, and the month, as necessary.
  • Page 120 7.5.4 Utility—Report—E-mail Report Report Type Description Fax Transfer Report The fax transfer report displays information about faxes received by the Unified Messaging system and transferred to a fax extension. It includes the fax reception date, the port number used, and the fax transfer status for a maximum of 64 fax messages.
  • Page 121 7.5.5 Utility—Report—IP-CS Information If these maximum amounts are exceeded, older records beyond the maximum amount for each type will be deleted as new entries are recorded. To delete all e-mail report records, click Delete all E-mail report. Exporting the E-mail Report Select an export format from the drop-down list.
  • Page 122 7.5.5 Utility—Report—IP-CS Information Note You can view a list of disconnected calls at the CS by clicking the "PS Call Disconnect Log" link in the upper-right corner of the screen. For details, see 7.5.5.3 Utility—Report—IP-CS Information—PS Call Disconnect Log. 7.5.5.2 Utility—Report—IP-CS Information—LAN Sync Information Displays accumulated statistical information on the performance of CSs being synchronised using LAN synchronisation.
  • Page 123 7.5.5 Utility—Report—IP-CS Information Item Description Short Term Diag The short term (within the previous 1 hour) diagnosis for LAN synchronisation. • Indeterminable: Status cannot be determined. • Indeterminable (IGMP Querier not found): Status cannot be determined because the IGMP querier could not be found. •...
  • Page 124 7.5.5 Utility—Report—IP-CS Information To view LAN synchronisation information In the Target IP-CS: CS Name / MAC Address drop-down list, select the CS whose statistics you want to view. Only CSs that support this feature are displayed in the drop-down list. The selected CS’s MAC address is displayed in the text box, and the statistics for the selected CS are displayed.
  • Page 125 7.6 Utility—Activation Key Installation 7.6 Utility—Activation Key Installation Activation keys for various features of the PBX can be installed using this screen. Activation key files are copied from a PC to the PBX and activated. Use the below procedure to install activation key files to a PBX. This screen can be accessed only in On-line mode.
  • Page 126: 7.7.1 Utility-Email Notification-Alert

    7.7 Utility—Email Notification 7.7 Utility—Email Notification 7.7.1 Utility—Email Notification—Alert You can specify e-mail addresses that will receive messages regarding the PBX’s status. System Alarm An e-mail message will be sent to the specified address when there is a system alarm. The e-mail message will contain details about the alarm.
  • Page 127 7.7.2 Utility—Email Notification—System Analysis – Poltys CCRecord Analogue A.L. (4 ports) – Poltys CCRecord Analogue A.L. (8 ports) – Poltys CCRecord Analogue A.L. (12 ports) – Poltys CCRecord Analogue A.L. (16 ports) – Poltys CCRecord Analogue A.L. (24 ports) – Poltys CCRecord Digital A.L.
  • Page 128 7.8 Utility—Command 7.8 Utility—Command 7.8.1 Utility—Command—UM Command System commands can be sent directly to the Unified Messaging system using the Commands dialogue. This screen can be accessed only in On-line mode. Follow the steps below to use the Commands dialogue: Enter the desired command, then click RUN.
  • Page 129 7.9 Utility—UM – System Prompts Customisation 7.9 Utility—UM – System Prompts Customisation The System Prompts customisation screen is used to view, play, add, or delete system prompts. The programmer can also check the prompt number and text for these prompts. This screen can be accessed only in On-line mode.
  • Page 130 7.9 Utility—UM – System Prompts Customisation – G.711 PCM codec – 8 kHz, 8-bit sampling rate – Monaural – A-law or µ-law encoding Select the desired WAV file. Click Open to import the file. Click OK. Starting and Stopping System Prompt Playback Select the desired system prompts.
  • Page 131 7.10 Utility—Automatic Two-way Recording 7.10 Utility—Automatic Two-way Recording 7.10.1 Utility—Automatic Two-way Recording—Supervisor Setting Specify the extensions of supervisors that will control the Automatic Two-way Recording feature for agent extensions. These settings may be changed by a programmer with a User (Administrator) account. Click Add/Delete.
  • Page 132 7.10.3 Utility—Automatic Two-way Recording—Extension Setting List Click OK when finished. The programming items displayed on this screen are as follows. Name Description Value Range Links Extension Indicates the extension number of the Max. 5 digits Number extension (reference only). (consisting of 0–9) Extension Indicates the name of the extension...
  • Page 133 7.10.4 Utility—Automatic Two-way Recording—Maintenance Name Description Value Range Links Mailbox Indicates the Unified Messaging Mailbox PC Programming Number mailbox where two-way recordings will number Manual References be stored (reference only). 7.10.2 Utility—Automatic Two-way Recording— Extension Setting Feature Manual References 3.2.1.4 Automatic Two-way Recording for Manager 7.10.4 Utility—Automatic Two-way Recording—Maintenance Automatic Two-way Recording can be enabled or disabled, or set to record until a specified date and time...
  • Page 134 7.11 Utility—UM - System Maintenance 7.11 Utility—UM - System Maintenance Programme settings for Unified Messaging (UM) system maintenance. System Maintenance Mode Specifies whether to enable or disable System Maintenance Mode. System Maintenance Start Time Specifies the System Maintenance start time. After specifying the settings on this screen, click OK.
  • Page 135 7.12 Utility—CS-Web Connection 7.12 Utility—CS-Web Connection You can specify the URL of the Super Master CS for your system, which will be used for accessing online CS-Web system programming. For details about the Super Master CS and setting up SIP-CSs, refer to the SIP-CS Installation Guide.
  • Page 136 7.12 Utility—CS-Web Connection PC Programming Manual...
  • Page 137 Section 8 Users This section serves as reference operating instructions for the Users menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 138 8.1 Users—User Profiles 8.1 Users—User Profiles Manage PBX settings on a per-user level. Information for each user account is displayed and can be added, edited, or and deleted by a User (Administrator) or Installer level account. Note • For User (Administrator) accounts to change User (User) account settings, the Installer account must use the Screen Customise tool to allow User (Administrator) accounts to view the Users—User Profiles screen.
  • Page 139 8.1 Users—User Profiles Item Description FWD setting - call from CO Specifies the FWD destination for calls from trunks. Destination FWD/DND setting - call from Ext. Specifies the FWD/DND setting for calls from extensions. Mode FWD setting - call from Ext. Specifies the FWD destination for calls from extensions.
  • Page 140 8.1.1 Users—User Profiles—Advanced setting – Mailbox Password (Message Client) – Advanced setting If these items are greyed out, click Direct Login to log in directly to the PBX associated with the UM Group of your mailbox to make changes to these items. •...
  • Page 141 8.1.1 Users—User Profiles—Advanced setting Name Description Value Range Links Call Transfer Determines how the Unified None: Rings the Feature Manual Status— Messaging system will handle a call subscriber’s extension. References Selection in the selected scenario. Call blocking: Handles 3.2.2.6 Call the call according to the Transfer Scenario Incomplete Call Handling...
  • Page 142 8.1.1 Users—User Profiles—Advanced setting Name Description Value Range Links Call Transfer Specifies the transfer destination for Extension: The call is Feature Manual Status— calls transferred according to the transferred to the user’s References Transfer to VIP Filter setting. extension. 3.2.2.6 Call (Selection/ Other: The call is Transfer Scenario...
  • Page 143 8.1.1 Users—User Profiles—Advanced setting Name Description Value Range Links Call Transfer If "None" or "Call screening" is Other, Extension, Feature Manual Status— selected for Call Transfer Status— Covering Extension References Transfer to Selection, and the call could not be If "Other" is specified, 3.2.2.6 Call specified transferred to the number specified...
  • Page 144 8.1.1 Users—User Profiles—Advanced setting Name Description Value Range Links Incomplete Specifies how the scenario handles Leave a Message: Feature Manual Call Handling a call when the destination is busy. Allows the caller to References for Busy record a message. 3.2.2.6 Call Note Transfer to a covering Transfer Scenario...
  • Page 145 8.2 Users—Add User 8.2 Users—Add User 8.2.1 Users—Add User—Single User The Add User—Single User screen provides a method to create user accounts and establish PBX settings on a per-user level. When adding a user, the following settings can be specified. This screen will also be displayed with information already entered when editing an existing user.
  • Page 146 8.2.1 Users—Add User—Single User Contact Item Description Extension No. Select an extension for the user from the drop-down list. Device Displays the device type of the selected extension. Extension PIN* Specifies the user’s extension PIN. Specifies the user’s Direct Dial In (DDI) number. Fax* Specifies the user’s fax number.
  • Page 147 8.2.1 Users—Add User—Single User Item Description Prompt Registration* Click Prompt Registration to open the User Prompt Registration screen. The following prompts can be recorded in this screen: • Mailbox owner name • Personal greetings (No Answer, Busy, After Hour, Caller ID Greeting, Temporary Greeting and Absent Message) •...
  • Page 148 8.2.2 Users—Add User—Multiple Users Item Description Advanced setting* Click to view the selected mailbox’s settings. See 20.1 UM Configuration—[1] Mailbox Settings. Note When User (User) level accounts access these settings, additional items are displayed. See 8.1.1 Users—User Profiles—Advanced setting. Unified Messaging Click to open a new window in your Web browser and access the download Plug in site for the IMAP Session Controller software.
  • Page 149 8.2.2 Users—Add User—Multiple Users Select the Create mailboxes with the same number as the extensions check box if you want to create Unified Messaging mailboxes whose mailbox numbers are the same as the assigned extension numbers. If you choose to create mailboxes in step 2, select where the mailboxes will be created: Click OK.
  • Page 150 8.3 Users—Automatic Two-way Recording 8.3 Users—Automatic Two-way Recording This screen is accessible only by users designated as Automatic Two-way Recording supervisors. See 7.10.1 Utility—Automatic Two-way Recording—Supervisor Setting. This screen can be accessed only in On-line mode. 8.3.1 Users—Automatic Two-way Recording—Edit a Recording On this screen, a user designated as a supervisor may change Automatic Two-way Recording settings for extensions they are supervising.
  • Page 151 8.3.2 Users—Automatic Two-way Recording—Record List • Period: Specify a time period in which calls were recorded. To play a message: For playback on the PC: Select the check box of a message to play. At the bottom of the screen, select PC. Click the button.
  • Page 152 8.4 Users—Call Management 8.4 Users—Call Management This screen is accessible only by users designated as an ACD supervisor. This screen can be accessed only in On-line mode. 8.4.1 Users—Call Management—Group Monitor Description Users designated as an ACD supervisor can specify an ICD group to monitor, set monitoring conditions, and begin monitoring.
  • Page 153: Users-Call Management-Acd Report-Group

    8.4.2 Users—Call Management—ACD Report Name Description Value Range Links Options— Specifies the waiting time after which calls 0–10’00 Feature Manual Highlighted are highlighted on the monitor screen. References Display Settings When this setting is set to "0", all waiting 2.2.2.10 Supervisory —Waiting Time calls are highlighted.
  • Page 154 8.4.4 Users—Call Management—ACD Export History Specify the file name for the exported ACD report data (maximum 32 characters). Set the frequency (daily, weekly, etc.) and time of day for when the export should take place. Select the type of CSV separator value to be used for the exported CSV files. In Export to, select a USB memory device or NAS, and then specify the folder on the selected device where you want to save the ACD scheduled export file.
  • Page 155 8.4.4 Users—Call Management—ACD Export History The export history of ACD Report data on the current screen is saved as a text file. When you export the ACD report manually, a hyphen will be displayed for the report profile in the ACD Report data export history.
  • Page 156 8.4.4 Users—Call Management—ACD Export History PC Programming Manual...
  • Page 157 Section 9 PBX Configuration—[1] Configuration This section serves as reference operating instructions for the Configuration menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 158 9.1 PBX Configuration—[1-1] Configuration—Slot 9.1 PBX Configuration—[1-1] Configuration—Slot The operating characteristics associated with each service card can be programmed. Move the mouse pointer over an installed card to display the menu of options for that card. To view a summary of status and versions for all cards installed in the PBX, click the Slot Summary button (see 9.2 PBX Configuration—[1-1] Configuration—Slot—System Property).
  • Page 159 9.1 PBX Configuration—[1-1] Configuration—Slot Select Delete. Click OK to confirm. The card will be removed. Note The cards in Slot No.1-No.3 of the Basic Unit and the card in Slot No.1 of the Expansion Unit cannot be deleted because these cards are pre-installed. To display the status information of a card Move the mouse pointer over the card.
  • Page 160 9.1 PBX Configuration—[1-1] Configuration—Slot Card Types Supported by the Main Unit Max. No/ Max. No/Line Installation Type Card Type Card Programming Card Type Type V-IPGW4: Virtual 4- 9.11 PBX Configuration— Channel VoIP [1-1] Configuration—Slot Gateway Card —Shelf Property— V-IPGW16: Virtual 16- 4 (4 channel V-IPGW Channel VoIP...
  • Page 161 9.1 PBX Configuration—[1-1] Configuration—Slot Max. No/ Max. No/Line Installation Type Card Type Card Programming Card Type Type 9.23 PBX Configuration— LCOT6: 6-port [1-1] Configuration—Slot Analogue Trunk Card —Card Property - LCO type PRI23: PRI23 Trunk 9.25 PBX Configuration— Card [1-1] Configuration—Slot —Card Property - BRI type/PRI type PRI30/E1: PRI30/E1...
  • Page 162 9.1 PBX Configuration—[1-1] Configuration—Slot Max. No/ Max. No/Line Installation Type Card Type Card Programming Card Type Type 9.23 PBX Configuration— LCOT6: 6-port [1-1] Configuration—Slot Analogue Trunk Card —Card Property - LCO type PRI23: PRI23 Trunk 9.25 PBX Configuration— Card [1-1] Configuration—Slot —Card Property - BRI type/PRI type PRI30/E1: PRI30/E1...
  • Page 163 9.1 PBX Configuration—[1-1] Configuration—Slot Item Description Shelf Indicates the physical or virtual shelf where the card, extension, or device is located in the PBX. • Shelf "1" is the physical shelf of the Main Unit. • Shelf "2" corresponds to the Expansion unit connected to EXP-M port 1. •...
  • Page 164 9.2 PBX Configuration—[1-1] Configuration—Slot—System Property 9.2 PBX Configuration—[1-1] Configuration—Slot— System Property 9.2.1 PBX Configuration—[1-1] Configuration—Slot—System Property—Main The properties of the PBX system can be specified. Main Value Name Description Links Range DSP CODEC G.711 Specifies whether or not to only use the Enable, only (SIP extension) G.711 codec for SIP extension calls.
  • Page 165 9.2.1 PBX Configuration—[1-1] Configuration—Slot—System Property—Main Name Description Value Range Links Gatekeeper Connection Specifies the time between periodic checks 0 (disabled), 1–1440 Checking Interval (*60s) of connection to the gatekeeper. Terminal type to Specifies the connection service type Terminal, Gateway Gatekeeper notified to the gatekeeper.
  • Page 166 9.2.1 PBX Configuration—[1-1] Configuration—Slot—System Property—Main Name Description Value Range Links Connection for Enables the use of the Voice Activity Detection Disable (TDE), Enable IP-GW feature between the V-IPGW and KX-TDE/KX-TDA (TDA) IP-GW cards. Protocol Specifies the type of protocol for connectionless TCP, UDP tunnelling between gateway devices at different locations in a QSIG network.
  • Page 167 9.2.1 PBX Configuration—[1-1] Configuration—Slot—System Property—Main Name Description Value Range Links Maximum Bit Specifies the maximum bit rate of the fax No Speed Limit, Rate signal. 2400 bps, 4800 bps, 7200 bps, 9600 bps, 12000 bps, 14400 bps Enables the use of the FAX Detection Disable, Enable PC Programming Detection...
  • Page 168 9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site Name Description Value Range Links Remaining Specifies the number of digits to be dialled following 0–29 Number of Digits the leading number to access the destination. GW No./GW Specifies the type of destination when making calls: a GW Group, GW Group Selection gateway device or a gateway group.
  • Page 169 9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site Name Description Value Range Links Area ID for  Specifies the area ID for the 1 - 16 PC Programming logical partition Logical Partitioning feature. Manual References 7.3.5 Utility—Log— Call Control Log 10.9 PBX Configuration—[2-9] System—System Options—Option 2— Applying logical partitioning Feature Manual References...
  • Page 170 9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site VoIP-DSP Options The settings in this tab relate to IP extensions and IP trunks. Value Name Description Links Range IP Extension Count of Specifies how many IP-PTs connected to 0–117 Feature the mother board can send out BGM. Manual References 2.30.1...
  • Page 171 9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site Value Name Description Links Range CNG Signal Effective Specifies the length of time that the PBX 20–5000 ms Detection Width 1 (ON) detects the CNG signal. CNG Signal Effective Specifies the length of time that the PBX 20–5000 ms Detection Width 2 (OFF) waits until another CNG signal is detected.
  • Page 172 9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site Value Name Description Links Range T38 FAX Transmit Level Specifies the transmission level of G3 fax -7–8 dB Mu-Law - SIP Extension signals after being converted from T.38 protocol packets, when the codec used is G.711Mu for SIP extensions.
  • Page 173 Feature Manual UDP Port No. V-IPEXT card to transmit and receive 65535 References (Server) PTAP (Panasonic Telephony 5.2.1 IP Proprietary Administration Protocol) data. This Telephone (IP-PT) must be changed if another network application is using the same port. To change the value displayed here, click Common Settings and set the desired value.
  • Page 174 9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site Value Name Description Links Range LOGIN Port Number Specifies the port number used to 1024– login to the PBX via the LAN. 65535 CTI Port Number Specifies the port number used to 0, 1024– Feature Manual operate CTI via the LAN.
  • Page 175 9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site Name Description Value Range Links Common—DNS Specifies the DNS interval time. 1–60 Interval Time (min) IP Extension / IP-CS Specifies the outside-facing 1–65535 Feature Manual —NAT - MGCP Server MGCP port of the PBX-side References Port No.
  • Page 176 9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site Name Description Value Range Links UT Extension—NAT - Specifies the outside-facing 1–65535 Feature Manual CWMP Server HTTPS port of the PBX-side References (HTTPS) Port No. network gateway for remote 5.2.2.3 Simple connections. Remote Connection UT Extension—NAT - Specifies the outside-facing 1–65535 Feature Manual...
  • Page 177 9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site Name Description Value Range Links UT Extension— Specifies whether alive Disable, Enable Feature Manual PERIODIC Ability monitoring is performed for References connected remote extensions. 5.2.2.3 Simple Remote Connection UT Extension— Specifies the polling interval for 30–3600 s Feature Manual PERIODIC Packet...
  • Page 178 9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site Name Description Value Range Links SIP Location Hold Specifies the minimum length of 10–3600 s Feature Manual Time Min. time that the PBX holds References information on the location of SIP 5.2.2 SIP (Session Extensions. Initiation Protocol) Extension SIP Location Hold...
  • Page 179 9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site Name Description Value Range Links Setting parameters Specifies the outside-facing IP 1.0.0.0– Feature Manual assigned to Remote address or host name of the 223.255.255.255 References SIP-MLT—NAT - SIP network gateway connected to the (IP address), Max. 5.2.2.3 Simple Proxy Server IP SIP proxy server.
  • Page 180 9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site Name Description Value Range Links Setting parameters Specifies the length of time that 10–3600 s Feature Manual assigned to Remote will elapse before the current References SIP-MLT—NAT - SIP registration expires. 5.2.2.3 Simple Register Expire Time Remote Note Connection...
  • Page 181 9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site Name Description Value Range Links DSP Digital Gain Specifies the DSP Digital Gain for the down -14–6 dB (Down) voice path. DSP Digital Gain (Up) Specifies the DSP Digital Gain for the up -14–6 dB voice path.
  • Page 182 9.2.3 PBX Configuration—[1-1] Configuration—Slot—System Property—Slot Summary Name Description Value Range Links Setting for extension Specifies the type of value to be stored —QoS Ability in the ToS field in the IP header, it sends DSCP to IP terminals from the PBX. Setting for extension Specifies the priority level in the ToS 0-7: When "ToS"...
  • Page 183 9.2.3 PBX Configuration—[1-1] Configuration—Slot—System Property—Slot Summary Name Description Value Range Links Card Indicates the Card Type: PC Programming Manual Type service cards LCOT6: 6-Port Analogue Trunk Card References installed in the DLC2: 2-Port Digital Extension Card 9.1 PBX Configuration—[1-1] slots of the MCSLC16: 16-Port Single Line Configuration—Slot physical shelf...
  • Page 184 9.2.4 PBX Configuration—[1-1] Configuration—Slot—System Property—NSVM Name Description Value Range Links Status Indicates the card INS: The card is in service. PC Programming Manual status (reference OUS: The card is out of service. References only). Fault: The card is not 9.1 PBX Configuration—[1-1] communicating with the network.
  • Page 185: Pbx Configuration-[1-1] Configuration-Slot-Activation Key Status

    9.3 PBX Configuration—[1-1] Configuration—Slot—Activation Key Status 9.3 PBX Configuration—[1-1] Configuration—Slot— Activation Key Status Refreshes and displays information about activation keys provided by any activation key files in the System Memory and by pre-installed activation keys on the mother board. To access this screen, click the Activation Key button on the Configuration—Slot main screen.
  • Page 186 9.3 PBX Configuration—[1-1] Configuration—Slot—Activation Key Status • Poltys CCAccounting • Poltys CCAcc. Enterprise • Poltys CCView • Poltys CCView add. PBX • Poltys CCView Supervisor (5 users) • Poltys CCView CRM P-up (5 users) • Poltys Number notice • Poltys CCAgent (5 users) •...
  • Page 187 9.3 PBX Configuration—[1-1] Configuration—Slot—Activation Key Status Name Description Value Range Links CA Pro (user): CA PRO CA Supervisor (user): CA ACD Supervisor CA Network Feature (user): CA Network CA Operator Console (user): CA Operator Console CA Thin Client Server: Thin Client Server Connection Call Centre Feature Enhancement: Built-in ACD Report, Announcement of waiting number for...
  • Page 188 9.3 PBX Configuration—[1-1] Configuration—Slot—Activation Key Status Name Description Value Range Links Poltys CCView: CCView Poltys CCView A.L.: CCView (annual licence) Poltys CCView add. PBX: CCView Enterprise Edition. Additional PBX Connection licence Poltys CCView add. PBX A.L.: CCView Enterprise Edition. Additional PBX Connection licence (annual licence) Poltys CCView Supervisor: CCView Supervisor Poltys CCView Supervisor A.L.: CCView Supervisor...
  • Page 189 9.3 PBX Configuration—[1-1] Configuration—Slot—Activation Key Status Name Description Value Range Links Features in Indicates the total Not applicable. total number of channels (or CA users) provided by the mother board and activation key files in the System Memory (reference only). PC Programming Manual...
  • Page 190: Pbx Configuration-[1-1] Configuration-Slot-Voip Property-Voip (Trunk) Setting

    9.4 PBX Configuration—[1-1] Configuration—Slot—VoIP Property 9.4 PBX Configuration—[1-1] Configuration—Slot— VoIP Property 9.4.1 PBX Configuration—[1-1] Configuration—Slot—VoIP  Property—VoIP (Ext) Setting Allows you to install or remove IP extension cards by entering the number of IP extensions (IP-PT, UT/UDT or SIP extension) and to set IP Terminal Registration Mode. When you place the mouse cursor over the VoIP Property button on the Slot screen, click the VoIP(Ext) Setting button to open the VoIP(Ext) Setting screen.
  • Page 191 9.4.2 PBX Configuration—[1-1] Configuration—Slot—VoIP Property—VoIP (Trunk) Setting Name Description Value Range Links Number of IP  Displays the number 0-16 Trunks—SIP of SIP trunks that Trunk (Available) can be assigned. Number of IP  Specifies the 0-16 Trunks— number of SIP Trunk Additional to install V-SIPGW Number of SIP cards.
  • Page 192 9.4.2 PBX Configuration—[1-1] Configuration—Slot—VoIP Property—VoIP (Trunk) Setting Name Description Value Range Links Account Setting— Specifies the IP 1.0.0.0–223.255.255.255 SIP Server IP address of the SIP Address proxy server. This setting is compulsory when not using the DNS server. Note Specify the IP address of the outbound proxy server, if provided by the...
  • Page 193 9.4.2 PBX Configuration—[1-1] Configuration—Slot—VoIP Property—VoIP (Trunk) Setting Name Description Value Range Links Property Setting— Specifies the format Display name and SIP-URI, Display name only Anonymous  of the "From" header Note format in "From"  when not sending header caller ID. If "Display name and SIP-URI" is selected, the display name part and the SIP-URI of the "From"...
  • Page 194 9.5 PBX Configuration—[1-1] Configuration—Slot—UM Card Property 9.5 PBX Configuration—[1-1] Configuration—Slot— UM Card Property The properties of the Unified Messaging (UM) system can be specified. Place the mouse cursor over the UM Property button on the Slot screen, and click the Card Property button to open the UM Card Property screen.
  • Page 195 9.6 PBX Configuration—[1-1] Configuration—Slot—UM Port Property 9.6 PBX Configuration—[1-1] Configuration—Slot— UM Port Property The properties of the Unified Messaging (UM) system’s ports can be specified. Place the mouse cursor over the UM Property button on the Slot screen, and click the Port Property button to open the UM Port Property screen.
  • Page 196 9.7 PBX Configuration—[1-1] Configuration—Slot—Port Property—Port Type View 9.7 PBX Configuration—[1-1] Configuration—Slot— Port Property—Port Type View Displays the number of connected telephones, devices, and Cell Stations (CSs). This screen can be accessed from the Port Property screen of any extension cards in use in the PBX system, including extension cards of Expansion Units.
  • Page 197 9.8 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-SIPGW 9.8 PBX Configuration—[1-1] Configuration—Slot— Shelf Property—V-SIPGW Common settings for all of the V-SIPGW cards installed in the Virtual Shelf can be programmed. Icon Description In this section, the following icons show the different parameter type. Icon Description for Parameter Type Manual programming is compulsory under certain conditions.
  • Page 198 9.8 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-SIPGW Name Description Value Range Links Specifies whether to add the option tag Disable: This feature is not 100rel Ability 100rel to the header field of the INVITE activated. message. Enable (Active): Activates this feature only if the other device supports the feature.
  • Page 199 9.8 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-SIPGW Name Description Value Range Links Specifies the starting port number of the dynamic 1024–65535 NAT - Voice ports used for NAT Traversal. (RTP) UDP Port NAT - Keep Specifies whether to send Keep Alive packets in Disable, Enable Alive Packet order to maintain the NAT binding information.
  • Page 200 9.9 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-SIPGW 9.9 PBX Configuration—[1-1] Configuration—Slot— Card Property—V-SIPGW Common card settings for all of the V-SIPGW cards installed in the Virtual Shelf can be programmed. Name Description Value Range Links DNS SRV Record Specifies whether to request that the DNS server Disable, Resolve Ability translates domain names into IP addresses using the DNS...
  • Page 201 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW 9.10 PBX Configuration—[1-1] Configuration—Slot —Port Property—V-SIPGW Programming Port Properties Some of the parameters can be automatically programmed by selecting the desired SIP provider for each virtual SIP gateway port. Icon Description In this section, the following icons show the different parameter type. Icon Description for Parameter Type Programmed automatically by selecting the desired SIP provider in Select Provider.
  • Page 202 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW Click Execute. Trunk Adaptor To connect to a Trunk Adaptor, follow the steps below. Ensure that the Trunk Adaptor is connected to the network and a power supply, and that all ports to be set are OUS. Click Trunk Adaptor.
  • Page 203 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW Name Description Value Range Links Specifies whether to connect a SIP Provider, Trunk Feature Manual Connection port to a Trunk Adaptor or use it Adaptor Attribute References as a SIP gateway. 5.3.1 Trunk Adaptor Connection Specifies the networking type of Public, VPN Trunk Property...
  • Page 204 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW Name Description Value Range Links Specifies the channel property Basic channel: The Channel of each port to enable several subscriber channel that is Attribute sessions to be performed for assigned the SIP one subscription with the SIP registration information.
  • Page 205 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW Name Description Value Range Links Specifies the domain name of Max. 100 characters SIP Server the SIP proxy server. Name Note Specify the domain name of the outbound proxy server, if provided by the SIP provider.
  • Page 206 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW Name Description Value Range Links Specifies the peer-to-peer group 1–32 P2P Group of the IP-Trunk. Programming Manual References 9.1 PBX Configuration— [1-1] Configuration— Slot—Main—P2P Group Feature Manual References 5.2.3 Peer-to- Peer (P2P) Connection Indicates the selected peer-to- P2P Group Name P2P Group peer group’s name (reference...
  • Page 207 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW Name Description Value Range Links Specifies the user name Max. 64 characters User Name (SIP Account) provided by The available characters are those allowed the SIP provider. in RFC3986. "0"–"9" "a"–"z" "A"–"Z" "-", ".", "_", ":", "/", "?", "#", "[", "]", "@", "!", "$", "&", "'", "(", ")", "*", "+", ",", ";", "="...
  • Page 208 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW Name Description Value Range Links Specifies the domain name of the SIP server. Max. 100 characters Registrar Server Name Registrar Specifies the IP address of the SIP server. This 1.0.0.0– Server IP Address setting is compulsory when a register IP 223.255.255.255 address is provided.
  • Page 209 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW Option The Shelf, Slot, and Port for each item are displayed for your reference. For details, see Common Programming Reference Items in 9.1 PBX Configuration—[1-1] Configuration—Slot. Name Description Value Range Links Indicates the port status. To change the INS: The port is in Connection status of the port, click the desired cell in the...
  • Page 210 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW Name Description Value Range Links Specifies the amount of time to wait for a 0–30 s Failover response for a REGISTER request. Timer(REGISTER) Note • If 0 is specified, failover operation follows the T1/T2 timer. •...
  • Page 211 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW Name Description Value Range Links Specifies the complete Max. 100 characters SIP-URI address of the P-Preferred- P-Preferred-Identity Identity header. The Header—SIP- configuration in P-Preferred-Identity Header—User Part will be invalid if this parameter is set. Selects the format of the International, +International, National Number CLIP number to be sent...
  • Page 212 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW Name Description Value Range Links Select whether to include Disable, Enable a P-Asserted-Identity P-Asserted- Note header with caller Identity information. This header header • To copy values from one location to another, will be sent independent click Copy to.
  • Page 213 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW Name Description Value Range Links Specifies the priority of the codecs to be G.711A, G.711Mu, G.729A, IP Codec used. None is only available for 2nd and None Priority—1st, 3rd priorities. 2nd, 3rd Specifies the time interval between 20 ms, 30 ms, 40 ms, 50 ms, Packet measurements (samples) of sound data...
  • Page 214 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW Name Description Value Range Links Specifies the method to transport DTMF Inband, Outband (RFC2833), DTMF tones. Outband (SIP INFO) Specifies the payload type of RFC2833 for 96–127 Payload Type DTMF tones. Note Manual programming is required if DTMF is set to Outband (RFC2833).
  • Page 215 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW Name Description Value Range Links Indicates the port status. To change the INS: The port is in Connection status of the port, click the desired cell in service. the column, and then select INS or OUS OUS: The port is out of for the port.
  • Page 216 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW Name Description Value Range Links T38 FAX Specifies the value in the ToS field by a DSCP for 0–63 QoS-DSCP DiffServ when using the T.38 protocol. This setting is compulsory when DSCP is selected in T38 FAX QoS Available.
  • Page 217 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW Name Description Value Range Links Specify where caller information about P-Asserted-Identity Header, CLIP (Receive) an incoming call is obtained: From Header • Prioritised: P-Asserted-Identity→P- Note Preferred-Identity→From Header • To copy values from • Fixed: From Header one location to another, click Copy to.
  • Page 218 9.11 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-IPGW 9.11 PBX Configuration—[1-1] Configuration—Slot —Shelf Property—V-IPGW Common settings for all of the V-IPGW cards installed in the Virtual Shelf can be programmed. Main Name Description Value Range Links Gatekeeper Specifies whether to use a gatekeeper. Disable, Enable Available RTCP Packet...
  • Page 219 9.11 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-IPGW Name Description Value Range Links Echo Canceller Specifies the echo canceller ability time. OFF, 64 ms, 128 Feature Manual Ability References 5.2.1 IP Proprietary Telephone (IP-PT) DSP Digital Gain Specifies the DSP Digital Gain for the -14–6 dB Feature Manual (Down)
  • Page 220 9.11 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-IPGW Incoming Call Name Description Value Range Links Voice Activity Enables the use of the Voice Activity Disable, Enable Detection for G. Detection feature for the G.711 codec. This feature conserves bandwidth by detecting silent periods during a call and suppressing the packets of silence from being sent to the network.
  • Page 221 9.11 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-IPGW Name Description Value Range Links Maximum Bit Rate Specifies the maximum bit rate of the No Speed Limit, fax signal. 2400 bps, 4800 bps, 7200 bps, 9600 bps, 12000 bps, 14400 bps DTMF Specifies the type of DTMF tone to be Inband, Outband sent out.
  • Page 222 9.11.1 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-IPGW—GK Settings Name Description Value Range Links T310 Specifies the maximum time that the PBX waits for a continuance 0–3000 × 100 ms message after receiving the Incoming Call Proceeding message. T313 Specifies the maximum time that the PBX waits for a reply after 0–600 ×...
  • Page 223 9.11.2 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-IPGW—Hunt Pattern Name Description Value Range Links Call Distribution Specifies the number of the For 1st: PC Programming Manual Port Group— call distribution port group to CDPG1–CDPG48 References 1st–16th which incoming calls are For 2nd–16th: 9.12 PBX Configuration—[1-1] directed in priority.
  • Page 224 9.12 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPGW 9.12 PBX Configuration—[1-1] Configuration—Slot —Port Property—V-IPGW Various settings can be programmed for each virtual IP Gateway port. The Shelf, Slot, and Port for each item are displayed for your reference. For details, see Common Programming Reference Items in 9.1 PBX Configuration—[1-1] Configuration—Slot. Trunk Adaptor To connect to a Trunk Adaptor, follow the steps below.
  • Page 225 500 × n (n=1– Feature Manual Time (PTAP) PBX waits before starting to resend 16) ms References PTAP (Panasonic Telephony 5.2.1 IP Proprietary Administration Protocol) data. Telephone (IP-PT) To change the value displayed here, click Common Settings and set the desired value.
  • Page 226 9.13 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-IPEXT Name Description Value Range Links First Resending Specifies the length of time that the 500 × n (n=1–8) Feature Manual Time (MGCP) PBX waits before starting to resend References MGCP (Media Gateway Control 5.2.1 IP Proprietary Protocol) data.
  • Page 227 9.13 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-IPEXT Name Description Value Range Links NT500 Series— Specifies the NLP (Non-Linear Disable, Weak, Feature Manual NLP Setting Processor) setting to control echo Normal, Strong References sound quality. 5.2.1 IP Proprietary Telephone (IP-PT) NT300 Series— Specifies the echo canceller ability OFF, 64 ms, 128 Feature Manual Echo Canceller...
  • Page 228 9.14 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPEXT 9.14 PBX Configuration—[1-1] Configuration—Slot —Port Property—V-IPEXT Various settings can be programmed for each virtual IP extension port. Exporting and Importing IP-PT registration information You can export/import the extension number, extension name, MAC address of the IP-PT (KX-NT series) in CSV file format.
  • Page 229 9.14 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPEXT Value Name Description Links Range Follow the steps below to de-register the IP-PT. registration Click De-registration. A dialogue box will appear. Registered extension numbers and names are displayed on the left. Highlight numbers and names and click the right arrow to select them for de-registration.
  • Page 230 9.14 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPEXT Name Description Value Range Links IP-PT Type Displays the IP-PT type of the terminal that is currently connected or was connected to the port. For KX-NT265, a hyphen(-) is displayed. For IP softphone, KX-NT3xxS is displayed.
  • Page 231 9.14 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPEXT Name Description Value Range Links Connection Indicates the port status. To change INS: The port is in Feature Manual the status of the port, click the service. References desired cell in the column, and then OUS: The port is out 5.2.1 IP Proprietary select INS or OUS for the port.
  • Page 232 9.14 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPEXT Name Description Value Range Links Packet Specifies the time interval between 20 ms, 30 ms, 40 ms, Feature Manual Sampling measurements (samples) of sound 60 ms References Time (G. data during a conversation. 5.2.1 IP Proprietary 711/G.722) The smaller this number, the higher Telephone (IP-PT)
  • Page 233 9.14 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPEXT Name Description Value Range Links DTMF Specifies the type of DTMF tone Inband, Outband Feature Manual to be sent out. (RFC2833) References 5.2.1 IP Proprietary Telephone (IP-PT) Payload Specifies the payload type for 96–127 Feature Manual Type DTMF tones using RFC2833.
  • Page 234 9.14 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPEXT Name Description Value Range Links P2P Group Specifies the peer-to-peer 1–32 PC Programming Manual group of the IP-PT. References 9.2.1 PBX Configuration— [1-1] Configuration—Slot— System Property—Main— P2P Group Feature Manual References 5.2.3 Peer-to-Peer (P2P) Connection P2P Group Indicates the selected peer- P2P Group Name...
  • Page 235 9.15 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-SIPEXT 9.15 PBX Configuration—[1-1] Configuration—Slot —Card Property—V-SIPEXT The properties of the virtual SIP Extension card can be specified. To change the value displayed here, click Common Settings and set the desired value. Name Description Value Range Links Echo Canceller Specifies the echo canceller...
  • Page 236 9.16 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPEXT 9.16 PBX Configuration—[1-1] Configuration—Slot —Port Property—V-SIPEXT Various settings can be programmed for each virtual SIP extension port. The Shelf, Slot, and Port for each item are displayed for your reference. For details, see Common Programming Reference Items in 9.1 PBX Configuration—[1-1] Configuration—Slot. Name Description Value Range...
  • Page 237 9.16 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPEXT Name Description Value Range Links Current IP Indicates the current IP address 1.0.0.0–223.255.255.255 Feature Manual Address of the SIP Extension (reference References only). 5.2.2 SIP (Session Initiation Protocol) Extension MWI Method Selects the method of receiving Standard, Unsolicited Feature Manual Message Waiting Indications for...
  • Page 238 9.16 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPEXT Name Description Value Range Links Packet Specifies the time interval between 20 ms, 30 ms, 40 ms, Feature Manual Sampling measurements (samples) of sound 50 ms, 60 ms References Time (G. data during a conversation. The 5.2.2 SIP (Session 711/G.722) smaller this number, the higher the...
  • Page 239 Yes (Only), No Feature Manual SIP Phone P-SIP phones connect to the PBX. References only 5.2.2.4 Panasonic SIP Note Phones (P-SIP) This setting cannot be changed while Phone Location is set to Local only. If Phone Location is set to...
  • Page 240 9.16 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPEXT Name Description Value Range Links Extension Specifies the extension number Max. 5 digits Feature Manual Number (SIP (SIP Username) of the port. (consisting of 0–9) References Username) 5.2.2 SIP (Session Initiation Protocol) Extension Password Specifies the password used for 4–16 characters Feature Manual registering a SIP Extension to...
  • Page 241 9.16 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPEXT Name Description Value Range Links T38 FAX UDPTL Specifies whether to enable the Disable, Enable Feature Manual Error Correction redundancy feature when using References – Redundancy the T.38 protocol. 5.2.2 SIP (Session Initiation Protocol) Extension T38 FAX UDPTL Specifies the redundancy count 0–7...
  • Page 242 Range Signalling Specifies the UDP port used by the V-IPCS card to transmit and 1024– (PTAP) UDP receive PTAP (Panasonic Telephony Administration Protocol) 65535 Port No. data. This must be changed if another network application is (Server) using the same port.
  • Page 243 Range Resending Specifies the length of time after which the PBX terminates 150–240 s Time Out resending PTAP (Panasonic Telephony Administration Protocol) (PTAP) data. To change the value displayed here, click Common Settings and set the desired value. First Resending Specifies the length of time that the PBX waits before starting to 500 ×...
  • Page 244 9.18 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPCS 9.18 PBX Configuration—[1-1] Configuration—Slot —Port Property—V-IPCS Various settings can be programmed for each virtual IP-CS port. IP-CS Registration and De-registration An IP-CS must be registered to the PBX by programming the PBX and IP-CS before it can be used. Programming instructions for the PBX are given below.
  • Page 245 9.18 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPCS Value Name Description Links Range Forced De- Follow the steps below to forcibly de-register the IP-CS when normal registration de-registration has been unsuccessful or IP address settings have been changed or deleted only on the IP-CS. Click Forced De-registration.
  • Page 246 9.18 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPCS Name Description Value Range Links Program Ver. Indicates the programme software file Version number version of the IP-CS (reference only). Air Sync Assigns an Air Synchronisation Group None, 1–4 PC Programming Group No number to the IP-CS. Manual This setting is available only if the References...
  • Page 247 9.18 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPCS Name Description Value Range Links Packet Specifies the time interval between measurements 20 ms, 30 ms, 40 ms, 50 Sampling Time (samples) of sound data during a conversation. ms, 60 ms (G.729A) The smaller this number, the higher the quality of the transmitted sound.
  • Page 248 9.19 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-UTEXT 9.19 PBX Configuration—[1-1] Configuration—Slot —Card Property—V-UTEXT Various settings can be programmed for V-UTEXT cards. Click Common Settings to change these settings. Main Name Description Value Range Links Echo Cancellation Specifies the echo canceller ability time. OFF, 8, 16, 24, Ability 32, 40, 48, 56,...
  • Page 249 9.20 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-UTEXT 9.20 PBX Configuration—[1-1] Configuration—Slot —Port Property—V-UTEXT Various settings can be programmed for the ports of V-UTEXT cards. KX-UT Series SIP Phone, S-PS, and SIP-CS Registration and De-registration A KX-UT series SIP phone, S-PS, or SIP-CS must be registered to the PBX by programming the PBX and SIP phone, S-PS, or SIP-CS before it can be used.
  • Page 250 9.20 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-UTEXT Value Name Description Links Range Follow the steps below to de-register a SIP phone, S-PS, or SIP-CS. registration Click De-registration. A dialogue box will appear. Registered extension numbers and names are displayed on the left. Highlight numbers and names and click the right arrow to select them for de-registration.
  • Page 251 9.20 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-UTEXT Name Description Value Range Links Extension Specifies the extension number of Max. 5 digits (consisting of Feature Manual Number the port. 0–9) References 5.2.2 SIP (Session Initiation Protocol) Extension Extension Specifies the extension name of Max.
  • Page 252 9.20 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-UTEXT Name Description Value Range Links Status Indicates whether a certain SIP None, Registered Feature Manual phone, S-PS, or SIP-CS is References registered (reference only). 5.2.2 SIP (Session Initiation Protocol) Extension IP Phone Specifies the MAC address of the 00:00:00:00:00:00–...
  • Page 253 9.20 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-UTEXT Name Description Value Range Links P2P Group Indicates the selected peer-to-peer P2P Group Name PC Programming Name group’s name (reference only). Manual References 11.10 PBX Configuration— [3-10] Group—P2P Group Feature Manual References 5.2.3 Peer-to-Peer (P2P) Connection Option The Shelf, Slot, and Port for each item are displayed for your reference.
  • Page 254 9.20 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-UTEXT Name Description Value Range Links UT Codec Specifies the priority of the codecs to G.722, G711A, G. Priority - 1st— be used. None is only available for 729A, G711Mu, None UT Codec 2nd, 3rd, and 4th priorities. Priority - 4th Packet Sampling Specifies the time interval between...
  • Page 255 9.20 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-UTEXT Name Description Value Range Links Web-MC Specifies whether the Web Enable, Disable Feature Ability programming is allowed on the Manual KX-UT series SIP phone References connected to the port by enabling 5.2.2.3 Simple the Web port setting on the Remote phone’s menu.
  • Page 256 9.21 PBX Configuration—[1-1] Configuration—Slot—Card Property—Extension Type 9.21 PBX Configuration—[1-1] Configuration—Slot —Card Property—Extension Type The property for the extension cards can be specified. Name Description Value Range Links SLT Pulse Dial Selects the type of pulse dial Normal, Sweden, New Mode transmission appropriate to your area.
  • Page 257 9.21 PBX Configuration—[1-1] Configuration—Slot—Card Property—Extension Type Name Description Value Range Links APT/SLT Parallel  Enables an SLT connected in parallel to Disable, Enable Feature Connection an APT to ring with the APT for calls. Manual References 2.11.10 Parallelled Telephone Ringing Start  Specifies the Ringing Start Mode of Mode 1: With Pre-ring Mode of ...
  • Page 258 9.22 PBX Configuration—[1-1] Configuration—Slot—Port Property—Extension Type 9.22 PBX Configuration—[1-1] Configuration—Slot —Port Property—Extension Type Various settings can be programmed for each extension port. To view the total number of each type of extension connected, click Port Type View. The Shelf, Slot, and Port for each item are displayed for your reference. For details, see Common Programming Reference Items in 9.1 PBX Configuration—[1-1] Configuration—Slot.
  • Page 259 PBX.) Integration (CTI) extension port, then click Apply. VM(DPT): For connecting a Set the status of the extension port Panasonic VPS to "INS". through DPT When changing the port type of an Integration extension port for which Wireless XDP PC Console: For...
  • Page 260 9.22 PBX Configuration—[1-1] Configuration—Slot—Port Property—Extension Type Name Description Value Range Links DPT Type— Specifies the location number of the Feature Manual Location No. connected DSS Console or PC Console. References This setting is only available when DPT 2.26.1 Computer Type—Type on this screen is set to DSS Telephony or PC Console.
  • Page 261 9.22 PBX Configuration—[1-1] Configuration—Slot—Port Property—Extension Type Name Description Value Range Links C.Waiting  Selects the Call Waiting tone generating PT Tone, Headset with Headset device when using a headset. This setting is only available when Port Type on this screen is set to DPT, DPT(S- DPT), S-Hybrid, or S-Hybrid(S-DPT).
  • Page 262 9.23 PBX Configuration—[1-1] Configuration—Slot—Card Property - LCO type 9.23 PBX Configuration—[1-1] Configuration—Slot —Card Property - LCO type The properties of the analogue trunk cards can be specified. Name Description Value Range Links Outgoing Guard Specifies the length of time after a 3–6 s Time trunk is disconnected, during which...
  • Page 263 9.23 PBX Configuration—[1-1] Configuration—Slot—Card Property - LCO type Name Description Value Range Links Low Speed Pulse Specifies the % break for a low Other, 60%, PC Programming Dial—Pulse % Break speed pulse dial. This is the ratio Manual References between the break (on-hook) signal 9.24 PBX Configuration and make (off-hook) signal in a —[1-1] Configuration—...
  • Page 264 9.23 PBX Configuration—[1-1] Configuration—Slot—Card Property - LCO type Name Description Value Range Links Option Card Indicates the type of the card that is None, Caller ID PC Programming Equipment—Option installed on the LCOT card Card Manual References 1 and Option 2 (reference only).
  • Page 265 9.23 PBX Configuration—[1-1] Configuration—Slot—Card Property - LCO type Name Description Value Range Links Caller ID—Caller ID Selects the DTMF code used to None, *, #, A, Feature Manual (DTMF) Information detect the beginning of the B, C, D References Start Code information segment of a Caller ID 2.19.1 Caller ID series.
  • Page 266 CO, MOH, Installation Manual CO, MOH, or External Pager External Pager References features. (Only LCOT6 is installed by 4.3.4 LCOT6 in KX-NS300 default.) (installed by default) 2 ports, an odd and an even port, are programmed in a pair. Connection Indicates the port status.
  • Page 267 9.24 PBX Configuration—[1-1] Configuration—Slot—Port Property - LCO Port Name Description Value Range Links Reverse Selects the type of trunk call for Disable: For no Feature Manual Detection which the reverse signal from the trunk call References telephone company is detected. Outgoing: For 2.5.4.5 Reverse Circuit outgoing trunk...
  • Page 268 9.25 PBX Configuration—[1-1] Configuration—Slot—Card Property - BRI type/PRI type 9.25 PBX Configuration—[1-1] Configuration—Slot —Card Property - BRI type/PRI type The properties of the BRI or PRI card can be specified. Name Description Value Range Links ISDN CO / QSIG Specifies the maximum time that the PBX 0–600 ×...
  • Page 269 9.25 PBX Configuration—[1-1] Configuration—Slot—Card Property - BRI type/PRI type Name Description Value Range Links ISDN CO / QSIG Specifies the maximum time that the PBX 0–3000 × 100 Master / QSIG Slave waits for a reply after sending the Restart —T316 message.
  • Page 270 9.25 PBX Configuration—[1-1] Configuration—Slot—Card Property - BRI type/PRI type Name Description Value Range Links ISDN Extension— Specifies the maximum time that the PBX 0–6000 × 100 T307 maintains a suspended call, before restarting. ISDN Extension— Specifies the maximum time that the PBX 0–600 ×...
  • Page 271 9.26 PBX Configuration—[1-1] Configuration—Slot—Port Property - BRI Port 9.26 PBX Configuration—[1-1] Configuration—Slot —Port Property - BRI Port Various settings can be programmed for each BRI port. Main The Shelf, Slot, and Port for each item are displayed for your reference. For details, see Common Programming Reference Items in 9.1 PBX Configuration—[1-1] Configuration—Slot.
  • Page 272 9.26 PBX Configuration—[1-1] Configuration—Slot—Port Property - BRI Port ISDN CO Parameters for ISDN CO are not applicable for the BRI extension port. The Shelf, Slot, and Port for each item are displayed for your reference. For details, see Common Programming Reference Items in 9.1 PBX Configuration—[1-1] Configuration—Slot. Name Description Value Range...
  • Page 273 9.26 PBX Configuration—[1-1] Configuration—Slot—Port Property - BRI Port Name Description Value Range Links ISDN Selects the method used to En-bloc: The PBX sends PC Programming Outgoing send dialled digits to the all of the dialled digits at Manual References Call Type network.
  • Page 274 9.26 PBX Configuration—[1-1] Configuration—Slot—Port Property - BRI Port ISDN Extension Parameters for ISDN Extension are not applicable for BRI ports assigned as CO ports. The Shelf, Slot, and Port for each item are displayed for your reference. For details, see Common Programming Reference Items in 9.1 PBX Configuration—[1-1] Configuration—Slot.
  • Page 275 9.26 PBX Configuration—[1-1] Configuration—Slot—Port Property - BRI Port Name Description Value Range Links Connection Indicates the port status. To INS: The port is in service. change the status of the port, OUS: The port is out of click the desired cell in the service.
  • Page 276 9.26 PBX Configuration—[1-1] Configuration—Slot—Port Property - BRI Port Name Description Value Range Links Port Type Selects the port type. CO: For connecting to Each ISDN connection in a QSIG public network network must have a master port on Extension: For connecting one PBX and a slave port on to extension another PBX.
  • Page 277 9.26 PBX Configuration—[1-1] Configuration—Slot—Port Property - BRI Port Name Description Value Range Links Port Type Selects the port type. CO: For connecting to Each ISDN connection in a public network QSIG network must have a Extension: For connecting master port on one PBX and to extension a slave port on another PBX.
  • Page 278 9.26 PBX Configuration—[1-1] Configuration—Slot—Port Property - BRI Port CCBS Option The Shelf, Slot, and Port for each item are displayed for your reference. For details, see Common Programming Reference Items in 9.1 PBX Configuration—[1-1] Configuration—Slot. Name Description Value Range Links Port Type Selects the port type.
  • Page 279 9.27 PBX Configuration—[1-1] Configuration—Slot—Port Property - PRI Port 9.27 PBX Configuration—[1-1] Configuration—Slot —Port Property - PRI Port Various settings can be programmed for each PRI port. Main The Shelf, Slot, and Port for each item are displayed for your reference. For details, see Common Programming Reference Items in 9.1 PBX Configuration—[1-1] Configuration—Slot.
  • Page 280 9.27 PBX Configuration—[1-1] Configuration—Slot—Port Property - PRI Port Name Description Value Range Links CRC4 Mode Enables the use of CRC4 for error Disable, Enable checking. CRC (Cyclic Redundancy Check) is an error checking control technique that uses a specific binary prime divisor that results in a unique remainder.
  • Page 281 9.27 PBX Configuration—[1-1] Configuration—Slot—Port Property - PRI Port Name Description Value Range Links Subscriber Specifies the number used as Max. 16 digits Feature Manual Number the CLIP number. (consisting of 0–9, *, and References 4.1.2.2 Calling/Connected Line Identification Presentation (CLIP/ COLP) Ringback Enables the PBX to send a...
  • Page 282 9.27 PBX Configuration—[1-1] Configuration—Slot—Port Property - PRI Port Name Description Value Range Links Loopback Enables a loopback test started Disable, Enable Test started from the network side, to be by Network performed on the PRI23 card. Extension Setting Extension Setting parameters are applicable only for the PRI extension port. The Shelf, Slot, and Port for each item are displayed for your reference.
  • Page 283 9.27 PBX Configuration—[1-1] Configuration—Slot—Port Property - PRI Port Name Description Value Range Links Port Type Selects the port type. CO: For connecting to public network Note Extension: For connecting to extension • Each ISDN connection in a QSIG-Slave: For connecting to QSIG network must have a private network (slave port) master port on one PBX and a...
  • Page 284 9.27 PBX Configuration—[1-1] Configuration—Slot—Port Property - PRI Port Name Description Value Range Links Connection Indicates the port status. To change INS: The port is in the status of the port, click the desired service. cell in the column, and then select INS OUS: The port is out of or OUS for the port.
  • Page 285 9.27 PBX Configuration—[1-1] Configuration—Slot—Port Property - PRI Port Name Description Value Range Links Port Type Selects the port type. CO: For connecting to public network Note Extension: For connecting to • Each ISDN connection in a extension QSIG network must have a QSIG-Slave: For master port on one PBX and connecting to private...
  • Page 286 9.27 PBX Configuration—[1-1] Configuration—Slot—Port Property - PRI Port Name Description Value Range Links COLP, CLIR, Specifies whether each ISDN or For COLP, CLIR, Feature Manual COLR, CNIP, QSIG supplementary service is COLR, CNIP, CONP, References CONP, CNIR, used. CNIR, CONR, CF 4.1.2.2 Calling/ CONR, CF The available services depend on...
  • Page 287 9.27 PBX Configuration—[1-1] Configuration—Slot—Port Property - PRI Port Name Description Value Range Links CCBS Delete Specifies the number of digits to 0–15 Feature Manual Digits delete from the received number References when receiving a call of the 4.1.2.10 Completion of specified type initiated by the Calls to Busy Subscriber CCBS feature from the network.
  • Page 288 9.28 PBX Configuration—[1-1] Configuration—Slot—Card Property—E1 type 9.28 PBX Configuration—[1-1] Configuration—Slot —Card Property—E1 type The properties of the E1 card can be specified. To adjust related settings, click Line Signal Setting, MFC-R2 Setting 1, and MFC-R2 Setting 2. Name Description Value Range Links Line Coding Selects the line coding type of E1 PCM (Pulse HDB3, AMI Code Modulation) for the E1 card.
  • Page 289 9.29 PBX Configuration—[1-1] Configuration—Slot—Card Property—E1 type Line Signal Setting 9.29 PBX Configuration—[1-1] Configuration—Slot —Card Property—E1 type Line Signal Setting Name Description Value Range Links DR2 Setting Type Selects the control type of the DR2 Normal, Option 1, (Digital System R2) signal. Option 3 Inter-digit Timer Specifies the pseudo-answer time. This 3-15 setting is available only when Option 1 or Option 3 is selected in DR2 Setting Type on this screen.
  • Page 290 9.29 PBX Configuration—[1-1] Configuration—Slot—Card Property—E1 type Line Signal Setting Name Description Value Range Links DSP Gain  Specifies the output power of MFC-R2 -31 dB–0 dB Adjustment—MFC- signals sent from the DSP. R2 Transmit DSP Gain  Specifies the strength range within which -38 - 0 dB – -23 - 0 Adjustment—MFC- an MFC-R2 signal must be for the DSP R2 Receive...
  • Page 291 9.30 PBX Configuration—[1-1] Configuration—Slot—Card Property—E1 type MFC-R2 Setting 1 9.30 PBX Configuration—[1-1] Configuration—Slot —Card Property—E1 type MFC-R2 Setting 1 Name Description Value Range Links ANI Service—Mode Selects the ANI (Automatic Number None: ANI service is Identification) service mode. not activated. Incoming call only: Receives the caller’s number from the E1 line. Outgoing call only: Sends the caller’s number to the E1 line.
  • Page 292 9.30 PBX Configuration—[1-1] Configuration—Slot—Card Property—E1 type MFC-R2 Setting 1 Name Description Value Range Links Group-l Code Assignment— Specifies the code for sending Group-ll 1–15 G-ll Code Outgoing Call code to the telephone company. Group-l Code Assignment— Specifies the destination of incoming Undefined, G-ll Code Incoming Call [1]– trunk calls for each Group-ll code Subscriber, Operator, [15] respectively.
  • Page 293 9.31 PBX Configuration—[1-1] Configuration—Slot—Card Property—E1 type MFC-R2 Setting 2 9.31 PBX Configuration—[1-1] Configuration—Slot —Card Property—E1 type MFC-R2 Setting 2 Name Description Value Range Links Group-A Code  Specifies the address complete (completion of 1–15 Assignment—Address  dial reception) code sent to the telephone Complete company. Group-A Code  Specifies the code used to request the telephone 1–15 Assignment—ANI ...
  • Page 294 9.31 PBX Configuration—[1-1] Configuration—Slot—Card Property—E1 type MFC-R2 Setting 2 Name Description Value Range Links Group-B Code  Specifies the code used to inform the telephone Undefined, 1– Assignment—Busy company that the status of the called destination is busy. Group-B Code  Specifies the code used to inform the telephone Undefined, 1–...
  • Page 295 9.32 PBX Configuration—[1-1] Configuration—Slot—Port Property—E1 Port 9.32 PBX Configuration—[1-1] Configuration—Slot —Port Property—E1 Port Various settings can be programmed for each E1 channel. To change the status of ports, click Command. Name Description Value Range Links Shelf Indicates the shelf position (reference Shelf number only).
  • Page 296 9.32 PBX Configuration—[1-1] Configuration—Slot—Port Property—E1 Port Name Description Value Range Links CO Dial Mode Selects the type of signal used to dial DTMF, MFC-R2 Feature Manual out to a trunk. References If MFC-R2 is selected, the PBX (not 2.5.4.4 Dial Type the telephone company) sends a dial Selection tone to the caller when making a 2.29.1 E1 Line...
  • Page 297 9.32 PBX Configuration—[1-1] Configuration—Slot—Port Property—E1 Port Name Description Value Range Links Flash Time Specifies the length of a flash signal. None, 16 x n (n=1–255) Disconnect Specifies the length of time after a 0.5 s, 1.5 s, 2.0 s, 4.0 s, Feature Manual Time trunk is disconnected, during which...
  • Page 298 9.33 PBX Configuration—[1-1] Configuration—Slot—Expansion Unit1/Expansion Unit2/Expansion Unit3 9.33 PBX Configuration—[1-1] Configuration—Slot —Expansion Unit1/Expansion Unit2/Expansion Unit3 Settings for Expansion Units connected to the PBX over a stacking connection can be programmed. Click Expansion Unit1, Expansion Unit2 or Expansion Unit3 on the Slot screen to view the physical card shelf of the Expansion Unit.
  • Page 299 9.33 PBX Configuration—[1-1] Configuration—Slot—Expansion Unit1/Expansion Unit2/Expansion Unit3 • 3: Expansion Unit2 • 4: Expansion Unit3 Slot: The physical slot number within the Expansion Unit where the card is installed. Programming Port Properties for cards installed in Expansion Units To change the status of a port when programming via Web Maintenance Console, click the desired cell in the Connection column, and then select INS or OUS for the port.
  • Page 300 9.34 PBX Configuration—[1-1] Configuration—Slot—Card Property—DOORPHONE Card 9.34 PBX Configuration—[1-1] Configuration—Slot —Card Property—DOORPHONE Card The doorphone card’s settings can be programmed. The Shelf, Slot, and Port for each item are displayed for your reference. For details, see Common Programming Reference Items in 9.1 PBX Configuration—[1-1] Configuration—Slot. Name Description Value Range...
  • Page 301 9.35 PBX Configuration—[1-2] Configuration—Portable Station 9.35 PBX Configuration—[1-2] Configuration— Portable Station Various portable station (PS) settings can be programmed. PS Registration and De-registration A PS must be registered to the PBX by programming both the PBX and PS before it can be used. Programming instructions of the PBX are given below;...
  • Page 302 9.35 PBX Configuration—[1-2] Configuration—Portable Station Value Name Description Links Range Forced De- Follow the steps below to forcibly de-register the registration PS when normal de-registration has been unsuccessful or de-registration has been performed only on the PS. Click Forced De-registration. A dialogue box will appear.
  • Page 303 9.35 PBX Configuration—[1-2] Configuration—Portable Station Value Name Description Links Range Extension Specifies the name of the PS. Max. 20 PC Programming Name characters Manual References 12.2.1 PBX Configuration— [4-2-1] Extension— Portable Station— Extension Settings— Main—Extension Name Feature Manual References 5.2.4.1 Portable Station (PS) Connection Status...
  • Page 304 9.36 PBX Configuration—[1-3] Configuration—Option 9.36 PBX Configuration—[1-3] Configuration— Option System options can be programmed. Name Description Value Range Links System Wireless Indicates the radio system ID used to Not applicable. —System ID register a PS (reference only). To clear the System ID Click the Clear Master CS button.
  • Page 305 9.36 PBX Configuration—[1-3] Configuration—Option Name Description Value Range Links New Card Specifies whether a PRI23 card is ISDN Standard Feature Manual Installation— automatically set to ISDN Standard Mode: The CCBS, References ISDN Standard Mode or T1-LCOT mode when it is CF, CT, and Unified 2.1.1.2 Direct In Mode for PRI23...
  • Page 306 9.37 PBX Configuration—[1-4] Configuration—Clock Priority 9.37 PBX Configuration—[1-4] Configuration— Clock Priority Name Description Value Range Links Shelf- Selects and prioritises slot numbers for the BRI and None, Shelf and Slot Slot PRI cards that are used to forward a clock pulse from number Number an external source to the PBX.
  • Page 307 9.38 PBX Configuration—[1-5] Configuration—DSP Resource 9.38 PBX Configuration—[1-5] Configuration—DSP Resource IP communications that are handled by the PBX require DSP resources. DSP resources can be reserved for various functions of the PBX. The DSP resource advisor is a tool that analyses the configuration and user requirements for the system in order to recommend which DSP card should be used.
  • Page 308 9.38.1 PBX Configuration—[1-5-1] Configuration—DSP Resource—Setting Name Description Value Range Links Services— Specifies the number of UM ports 0–24 ports (cannot Feature Manual Two-way reserved in Services—Unified exceed the value set in References Recording message to use for Two-way Services—Unified 5.5.4 DSP Recording.
  • Page 309 9.38.2 PBX Configuration—[1-5-2] Configuration—DSP Resource—Usage • Click Apply to insert the specified allocation settings into the DSP Resource—Setting screen. • Click Cancel to return to the DSP Resource—Setting screen without making any changes. For details, refer to "5.5.4.2 DSP Resource Advisor" in the Feature Manual. 9.38.2 PBX Configuration—[1-5-2] Configuration—DSP Resource —Usage The Usage screen is a graphical display of DSP resource usage.
  • Page 310 9.38.2 PBX Configuration—[1-5-2] Configuration—DSP Resource—Usage PC Programming Manual...
  • Page 311 Section 10 PBX Configuration—[2] System This section serves as reference operating instructions for the System menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 312 10.1 PBX Configuration—[2-1] System—Date & Time 10.1 PBX Configuration—[2-1] System—Date & Time 10.1.1 PBX Configuration—[2-1-1] System—Date & Time—Date & Time Setting The date and time of the PBX can be programmed. The date and time will be shown on the display of extensions (e.g., PT, PS).
  • Page 313 10.1.2 PBX Configuration—[2-1-2] System—Date & Time—SNTP / Daylight Saving Name Description Value Range Links SNTP—SNTP Indicates the port number used for 1–65535 Feature Manual Server—Port communication with an SNTP server References Number (reference only). 5.5.5 Automatic Setup SNTP—Time Specifies your local UTC -14:00–+14:00 Feature Manual Zone—Time Zone...
  • Page 314 10.2 PBX Configuration—[2-2] System—Operator & BGM 10.2 PBX Configuration—[2-2] System—Operator & Settings related to the PBX operator and audio sources can be specified. Name Description Value Range Links PC Programming Specifies the extension number or Max. 5 digits Operator— floating extension number of incoming (consisting of Manual References Day, Lunch,...
  • Page 315 10.3 PBX Configuration—[2-3] System—Timers & Counters 10.3 PBX Configuration—[2-3] System—Timers & Counters Various system timers and counters can be programmed. Dial / IRNA / Recall / Tone Value Name Description Links Range Automatic Redial Specifies the number of times 0–10 Feature Manual —Repeat Automatic Redial is attempted before...
  • Page 316 10.3 PBX Configuration—[2-3] System—Timers & Counters Value Name Description Links Range Dial—Analogue Specifies the length of time within which 1–15 s CO Inter-digit (s) subsequent digits of a telephone number must be sent to an analogue trunk. If no digit is sent before this time expires, the PBX recognises end of dialling and stops muting the caller’s voice over the analogue trunk.
  • Page 317 10.3 PBX Configuration—[2-3] System—Timers & Counters Value Name Description Links Range Recall—Call Park Specifies the length of time that a 1–240 s PC Programming Recall (s) parked call waits to be retrieved, before Manual References the Transfer Recall destination assigned 12.1.1 PBX Configuration to the extension that parked the call —[4-1-1] Extension—Wired...
  • Page 318 10.3 PBX Configuration—[2-3] System—Timers & Counters DISA / Door / Reminder / U. Conf Value Name Description Links Range DISA—Delayed Specifies the length of time that 0–30 s PC Programming Manual Answer Timer (s) the caller hears a ringback tone References before hearing an OGM.
  • Page 319 10.3 PBX Configuration—[2-3] System—Timers & Counters Value Name Description Links Range DISA—Intercept Specifies the length of time until 0–60 s PC Programming Manual Timer—Day (s), an unanswered DISA call is References Lunch (s), Break intercepted and redirected to 12.1.1 PBX Configuration—[4-1-1] (s), Night (s) the intercept routing destination Extension—Wired Extension—...
  • Page 320 10.3 PBX Configuration—[2-3] System—Timers & Counters Value Name Description Links Range DISA—Progress Specifies the length of time that 0–60 s PC Programming Manual Tone Continuation a progress tone is sent to the References Time before manager extension before 13.3.2 PBX Configuration—[5-3-2] Recording recording an OGM.
  • Page 321 10.3 PBX Configuration—[2-3] System—Timers & Counters Value Name Description Links Range Unattended Specifies the length of time until 60 × n (n Feature Manual References Conference— the conference originator = 0–60) s 2.14.2 Conference Recall Start Timer receives an Unattended (x60s) Conference Recall tone.
  • Page 322 10.3 PBX Configuration—[2-3] System—Timers & Counters Value Name Description Links Range Extension PIN—Lock Specifies the number of successive None, 1– Feature Manual Counter incorrect PIN entries allowed before References the extension PIN is locked. A 2.7.5 Walking COS locked extension PIN cannot be 2.7.6 Verification Code Entry used until reset from the extension 2.24.1 Extension Personal...
  • Page 323 10.3 PBX Configuration—[2-3] System—Timers & Counters Value Name Description Links Range During Conversation Specifies the length of time that a 80 ms, —DTMF Signal DTMF signal is sent when a number 160 ms, Length (ms) is dialled from a PT or PS during a 240 ms, conversation.
  • Page 324 10.3 PBX Configuration—[2-3] System—Timers & Counters Value Name Description Links Range SVM—Dial Tone Specifies the length of time that dial 1–60 s PC Programming Continuous Time (s) tone 3 is heard after all messages Manual References stored by the SVM feature for an 12.1.8 PBX Configuration—...
  • Page 325 10.4 PBX Configuration—[2-4] System—Week Table 10.4 PBX Configuration—[2-4] System—Week Table A specific time mode (day, night, lunch, or break) can be selected for operation depending on the time of day. The time mode can be switched either automatically or manually. Select the desired switching mode from the Time Service Switching Mode option.
  • Page 326 10.5 PBX Configuration—[2-5] System—Holiday Table 10.5 PBX Configuration—[2-5] System—Holiday Table A specific time mode (day, night, lunch, or break) can be selected for operation during holidays. Select the desired time mode from the Holiday Mode list. The start and end dates of a maximum of 24 different holidays can be programmed. You can click the UM Parameter tab to open the Holiday Table used for features of the Unified Messaging system.
  • Page 327 10.5 PBX Configuration—[2-5] System—Holiday Table Value Name Description Links Range Holiday Specifies the day of the holiday 1–31 PC Programming Manual Table—End end date. References Date—Day 23.4 UM Configuration—[4-4] Service Settings—Holiday Table—End Date (Month Day) Feature Manual References 5.1.4 Time Service PC Programming Manual Holiday Specifies the time of day on the...
  • Page 328 10.6 PBX Configuration—[2-6] System—Numbering Plan 10.6 PBX Configuration—[2-6] System—Numbering Plan 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan— Main Details of the extension numbering schemes, feature access numbers, and numbers to access other PBXs in a network can be programmed here. For more information on flexible numbering, see "5.5.7 Flexible Numbering/Fixed Numbering" in the Feature Manual.
  • Page 329 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main Name Description Value Range Links Leading Specifies the leading number of Max. 3 digits PC Programming Manual Number extension numbers and floating (consisting of References extension numbers. 0–9) 10.9 PBX Configuration—[2-9] System—System Options— Note Option 9—Extension / Mailbox Changing this value will also affect Setting—Mailbox Number the following settings.
  • Page 330 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main Name Description Value Range Links Idle Line Access Specifies the feature Max. 4 digits PC Programming Manual (Local Access) number used to make a (consisting of 0– References trunk call by Idle Line 9, *, and #) 11.1.2 PBX Configuration—[3-1-2] Access (selects an idle Group—Trunk Group—Local...
  • Page 331 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main Name Description Value Range Links Group Paging Specifies the feature Max. 4 digits PC Programming Manual number used to page a (consisting of 0– References certain paging group. 9, *, and #) 11.4 PBX Configuration—[3-4] Group—Paging Group Feature Manual References 2.17.1 Paging...
  • Page 332 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main Name Description Value Range Links Parallel Specifies the feature Max. 4 digits Feature Manual References Telephone (Ring) number used to set or (consisting of 0– 2.11.10 Parallelled Telephone Mode Set / cancel an SLT connected 9, *, and #) Cancel in parallel with a DPT to...
  • Page 333 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main Name Description Value Range Links Group Paging Specifies the feature Max. 4 digits PC Programming Manual Answer number used to answer a (consisting of 0– References page to a paging group. 9, *, and #) 11.4 PBX Configuration—[3-4] Group—Paging Group Feature Manual References...
  • Page 334 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main Name Description Value Range Links Call Park / Call Specifies the feature Max. 4 digits Feature Manual References Park Retrieve number used to hold a call (consisting of 0– 2.13.2 Call Park in a parking zone or 9, *, and #) retrieve a call held in a parking zone.
  • Page 335 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main Name Description Value Range Links COLR Set / Specifies the feature Max. 4 digits PC Programming Manual Cancel number used to set or (consisting of 0– References cancel COLR, which 9, *, and #) 9.26 PBX Configuration—[1-1] suppresses the Configuration—Slot—Port presentation of the called...
  • Page 336 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main Name Description Value Range Links CLIR Set / Specifies the feature Max. 4 digits PC Programming Manual Cancel number used to set or (consisting of 0– References cancel CLIR, which 9, *, and #) 9.26 PBX Configuration—[1-1] suppresses the Configuration—Slot—Port presentation of the caller’s...
  • Page 337 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main Name Description Value Range Links MCID Specifies the feature Max. 4 digits Feature Manual References number used to ask the (consisting of 0– 4.1.2.9 Malicious Call telephone company to 9, *, and #) Identification (MCID) trace a malicious call.
  • Page 338 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main Name Description Value Range Links FWD/DND Set / Specifies the feature Max. 4 digits PC Programming Manual Cancel: Call from number used to set or (consisting of 0– References Extension cancel FWD/DND for 9, *, and #) 12.1.2 PBX Configuration—[4-1-2] incoming intercom calls.
  • Page 339 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main Name Description Value Range Links Call Pickup Deny Specifies the feature Max. 4 digits Feature Manual References Set / Cancel number used to set or (consisting of 0– 2.4.3 Call Pickup cancel Call Pickup Deny 9, *, and #) (i.e., preventing other extensions from picking up...
  • Page 340 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main Name Description Value Range Links Not Ready Specifies the feature Max. 4 digits PC Programming Manual (Manual Wrap- number used to enter or (consisting of 0– References up) Mode On / leave Not Ready mode. 9, *, and #) 11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution...
  • Page 341 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main Name Description Value Range Links Remote Timed Specifies the feature Max. 4 digits Feature Manual References Reminder number used to set or (consisting of 0– 2.24.4 Timed Reminder (Remote Wakeup cancel a Timed Reminder 9, *, and #) Call) remotely (Wake-up Call).
  • Page 342 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main Name Description Value Range Links Remote Specifies the feature Max. 4 digits PC Programming Manual Extension Dial number, available for (consisting of 0– References Lock On manager extensions, used 9, *, and #) 10.7.1 PBX Configuration—[2-7-1] to lock other extensions System—Class of Service—COS using the Extension Dial...
  • Page 343 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main Name Description Value Range Links Busy Out Cancel Specifies the feature Max. 4 digits PC Programming Manual number used to cancel the (consisting of 0– References Busy Out status of an 9, *, and #) 10.9 PBX Configuration—[2-9] analogue trunk.
  • Page 344 10.6.2 PBX Configuration—[2-6-2] System—Numbering Plan—Quick Dial Name Description Value Range Links Dial Indicates the DTMF tone dial B: For MESSAGE Key required by the PBX to recognise it A1: For One-touch Dial 01 and dial the pre-programmed number for each key (reference A2: For One-touch Dial 02 only).
  • Page 345 10.6.3 PBX Configuration—[2-6-3] System—Numbering Plan—B/NA DND Call Feature Name Description Value Range Links Use Quick Dial Specifies whether Quick Dialling On, Off Feature Manual for CO can be used to make a trunk call References rerouting during via an extension registered at 2.6.5 Quick Dialling "Break"...
  • Page 346 10.6.3 PBX Configuration—[2-6-3] System—Numbering Plan—B/NA DND Call Feature Value Name Description Links Range BSS / Specifies the feature number 1 digit (0– PC Programming Manual OHCA / used to notify a busy 9, *, or #) References Whisper extension of a second call by 12.1.1 PBX Configuration—[4-1-1] OHCA / DND Call Waiting, or call an...
  • Page 347 10.6.3 PBX Configuration—[2-6-3] System—Numbering Plan—B/NA DND Call Feature Value Name Description Links Range Call Monitor Specifies the feature number 1 digit (0– PC Programming Manual used to listen to a busy 9, *, or #) References extension’s conversation. 10.7.1 PBX Configuration—[2-7-1] System —Class of Service—COS Settings—...
  • Page 348 10.7 PBX Configuration—[2-7] System—Class of Service 10.7 PBX Configuration—[2-7] System—Class of Service 10.7.1 PBX Configuration—[2-7-1] System—Class of Service— COS Settings Each extension, doorphone port, incoming call distribution group, and trunk group is assigned a Class of Service (COS). Certain features can be programmed to behave differently depending on the COS. A maximum of 64 COS levels can be programmed.
  • Page 349 10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings Name Description Value Range Links TRS Level Specifies the TRS/ 1: Allows all trunk PC Programming Manual References Barring level for calls 12.1.1 PBX Configuration—[4-1-1] Extension making trunk calls 2–6: Restricts trunk Extension—Wired Extension—Extension Lock when an extension calls according to the...
  • Page 350 10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings Value Name Description Links Range Extension- Enables the extension- Disable, PC Programming Manual References CO Line Call to-trunk call duration Enable 10.9 PBX Configuration—[2-9] System— Duration feature. The maximum System Options—Option 2—Extension - CO Limit call duration can be set Call Limitation—For Incoming Call...
  • Page 351 10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings Value Name Description Links Range CF (MSN) Enables forwarding of Disable, Feature Manual References ISDN calls to an outside Enable 4.1.2.4 Call Forwarding (CF)—by ISDN (P- party using the ISDN service of the telephone 4.1.2.5 Call Forwarding (CF)—by ISDN (P-P) company, instead of the PBX, on an MSN basis.
  • Page 352 10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings Name Description Value Range Links Enables making a Disable, Enable PC Programming Manual Override call to an extension References in DND mode by 12.1.1 PBX Configuration—[4-1-1] entering the feature Extension—Wired Extension— number. Extension Settings—Main—COS 12.1.2 PBX Configuration—[4-1-2] Extension—Wired Extension—...
  • Page 353 10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings Name Description Value Range Links Automatic Enables a caller to Disable: Even if the Feature Manual References Answer have calls destination has set 2.4.4 Hands-free Answerback (Caller) automatically Hands-free answered when the Answerback, the call destination has set will not be automatically Hands-free...
  • Page 354 10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings Manager Name Description Value Range Links Feature Manual References COS Name Specifies the Max. 20 characters name of the COS. 5.1.1 Class of Service (COS) Group Forward Enables setting Disable: An extension PC Programming Manual call forwarding for cannot set call References...
  • Page 355 10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings Name Description Value Range Links Time Service Enables manual Disable, Enable PC Programming Manual Switch switching of time References modes. 10.4 PBX Configuration—[2-4] System —Week Table 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension— Extension Settings—Main—COS 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—...
  • Page 356 10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings Optional Device & Other Extensions Value Name Description Links Range COS Name Specifies the name Max. 20 Feature Manual References of the COS. characters 5.1.1 Class of Service (COS) Door Unlock Enables using the Disable, PC Programming Manual References door opener feature.
  • Page 357 10.7.2 PBX Configuration—[2-7-2] System—Class of Service—External Call Block Name Description Value Range Links Feature Manual References Specifies the name of the Max. 20 Name COS. characters 5.1.1 Class of Service (COS) CA Chat Enables the chat feature Disable, PC Programming Manual References when using Enable 10.7.1 PBX Configuration—[2-7-1] System—...
  • Page 358 10.7.3 PBX Configuration—[2-7-3] System—Class of Service—Internal Call Block Value Name Description Links Range Outgoing Specifies the Block PC Programming Manual References Trunk Group available trunk (blue), Non 10.4 PBX Configuration—[2-4] System—Week Table 1–64 groups. Block 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings 12.2.1 PBX Configuration—[4-2-1] Extension—...
  • Page 359 10.8 PBX Configuration—[2-8] System—Ring Tone Patterns 10.8 PBX Configuration—[2-8] System—Ring Tone Patterns 10.8.1 PBX Configuration—[2-8-1] System—Ring Tone Patterns —Call from CO Different ring tone patterns can be selected for incoming trunk calls depending on the trunk group that the calls are received on. A maximum of 8 Ring Tone Pattern Tables can be programmed, and any pattern table can be selected for use by an extension.
  • Page 360 10.8.3 PBX Configuration—[2-8-3] System—Ring Tone Patterns—Call from Others 10.8.3 PBX Configuration—[2-8-3] System—Ring Tone Patterns —Call from Others Different ring tone patterns can be selected for incoming intercom calls and ringing triggered by certain PBX features (Timed Reminder, Call Back, and Live Call Screening). A maximum of 8 Ring Tone Pattern Tables can be programmed, and any pattern table can be selected for use by an extension.
  • Page 361 10.9 PBX Configuration—[2-9] System—System Options 10.9 PBX Configuration—[2-9] System—System Options Various system settings can be programmed. Option 1 Name Description Value Range Links PT LCD—Date Selects the order that the Date-Month, Month- Display month and date are shown Date on the displays of extensions.
  • Page 362 10.9 PBX Configuration—[2-9] System—System Options Name Description Value Range Links PT Fwd / DND Selects the light pattern of On (Solid): Red on PC Programming —DND LED the FWD/DND button while Flash: Slow red Manual References the DND feature is activated. flashing 12.1.2 PBX Configuration—...
  • Page 363 10.9 PBX Configuration—[2-9] System—System Options Name Description Value Range Links PT Fwd / DND Specifies whether an Idle, Busy PC Programming —Extension extension is shown as idle or Manual References Status of Mobile busy when it forwards a call 12.1.2 PBX Configuration— Integration to a trunk on no answer.
  • Page 364 10.9 PBX Configuration—[2-9] System—System Options Name Description Value Range Links PT Operation— Specifies the number of No Ring, 1 Ring, 2 Feature Manual Automatic times a PT in Hands-free Rings, 3 Rings References Answer for Call Answerback mode will ring 2.4.4 Hands-free from CO after before a conversation is...
  • Page 365 10.9 PBX Configuration—[2-9] System—System Options Name Description Value Range Links CODEC—Priority Specifies whether the priority Enable, Disable Notification from notification from the SIP SIP Network (for network is used in place of the Incoming Call) PBX’s codec priority for SIP trunks.
  • Page 366 10.9 PBX Configuration—[2-9] System—System Options Name Description Value Range Links Redial—Call Log Enables display of the Enable, Disable Feature Manual by Redial key Outgoing Call Log on a References display PT by pressing the 2.6.3 Last Number Redial REDIAL button while on hook. PC Programming Manual Extension - CO Selects whether the time limit...
  • Page 367 10.9 PBX Configuration—[2-9] System—System Options Value Name Description Links Range Confirmation Tone— Enables the PBX to send Disable, Feature Manual Tone 3-1 : Start Confirmation Tone 3-1. Confirmation Enable References Talking after Making Tone 3-1 is heard from an extension 2.25.2 Confirmation Tone Call / Call from when, for example, it pages another...
  • Page 368 10.9 PBX Configuration—[2-9] System—System Options Value Name Description Links Range Dial Tone—Dial Tone Selects the dial tone the PBX Type A, PC Programming for ARS (instead of the network) sends to the Type B Manual References caller when a call is made using the 9.26 PBX Configuration—...
  • Page 369 10.9 PBX Configuration—[2-9] System—System Options Name Description Value Range Links DSS Key—Call Specifies whether a DSS button Disable: The DSS Feature Manual Pick-up by DSS will light up or flash when a call button will light up References key for Direct rings at the specified extension.
  • Page 370 10.9 PBX Configuration—[2-9] System—System Options Name Description Value Range Links Private Network— Enables extensions at two PBXs Disable, Enable PC Programming TIE Call by connected in a network to have Manual References Extension the same leading number. For 17.1 PBX Configuration— Numbering example, extension 101 is [9-1] Private Network—...
  • Page 371 10.9 PBX Configuration—[2-9] System—System Options Name Description Value Range Links System Wireless Selects whether the PBX can set Disable, Enable PC Programming —Out of Range the status of a PS to Out of Manual References Registration Range if no signal is received 10.3 PBX Configuration—...
  • Page 372 10.9 PBX Configuration—[2-9] System—System Options Name Description Value Range Links SLT—Message Specifies the Message Waiting Lamp 1–12 Feature Waiting Lamp Pattern light pattern of SLTs. Manual References Note 2.20.1 Message This setting is not applied to Waiting Message Waiting by FSK. Feature Whisper OHCA—for Enables the use of Whisper OHCA to...
  • Page 373 10.9 PBX Configuration—[2-9] System—System Options Option 6 (CTI) Value Name Description Links Range Built-in Communication Specifies the length of time until the alive 0–60 s Feature Manual Assistant—System check is retried when no response is References status retry interval received, for First Party Call Control CTI 2.26.1 Computer timer such as Communication Assistant (CA).
  • Page 374 10.9 PBX Configuration—[2-9] System—System Options Option 7 Name Description Value Range Links Feature Manual Incoming Call Log Specifies whether the following types of Enable (Not —Busy/Intercept calls are recorded in the incoming call log Answered), References (when Called Party of the original destination. Disable 2.19.2 Incoming Call is Busy)
  • Page 375 10.9 PBX Configuration—[2-9] System—System Options Name Description Value Range Links Extension - Trunk P2P—IP Specifies whether P2P Disable, Enable Feature Manual Extension - SIP Trunk P2P connections are enabled References between SIP trunks and IP 5.2.3 Peer-to-Peer extensions. (P2P) Connection Conference Group—...
  • Page 376 10.9 PBX Configuration—[2-9] System—System Options Value Name Description Links Range Walking Extension Selects whether to use Enable, PC Programming Manual References Option—Home the Home position Disable 10.6.1 PBX Configuration—[2-6-1] System position control control feature for —Numbering Plan—Main—Features— Walking Extension or Walking Extension Enhanced Walking Feature Manual References...
  • Page 377 10.10 PBX Configuration—[2-10] System—Extension CID Settings 10.10 PBX Configuration—[2-10] System— Extension CID Settings Various settings for extension Caller ID can be programmed. Name Description Value Range Links Feature Manual Extension Caller ID Specifies the modulation V.23(ETSI), Modulation Type frequency to be used when Bell202(Bellcore) References sending Caller ID information to an...
  • Page 378 10.11 PBX Configuration—[2-11] System—Audio Gain 10.11 PBX Configuration—[2-11] System—Audio Gain 10.11.1 PBX Configuration—[2-11-1] System—Audio Gain— Paging/MOH Gain levels for the External Pager/External BGM ports can be programmed. Name Description Value Range Links PC Programming Manual Paging—EPG 1-6 Specifies the paging -15.5–15.5 dB (External Pager volume for External...
  • Page 379 Section 11 PBX Configuration—[3] Group This section serves as reference operating instructions for the Group menu of the PBX Configuration Menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 380 11.1 PBX Configuration—[3-1] Group—Trunk Group 11.1 PBX Configuration—[3-1] Group—Trunk Group 11.1.1 PBX Configuration—[3-1-1] Group—Trunk Group—TRG Settings Trunks can be organised into trunk groups. The settings of a trunk group are applied to all trunks in the group. A maximum of 64 trunk groups can be programmed. For more information on trunk groups, see "5.1.2 Group"...
  • Page 381 11.1.1 PBX Configuration—[3-1-1] Group—Trunk Group—TRG Settings Name Description Value Range Links Extension-CO Specifies the length of time that None, 1–60 PC Programming Manual Duration Time an extension-to-trunk call can (× 60 s) References (*60s) be maintained before being 10.7.1 PBX Configuration—[2-7-1] disconnected.
  • Page 382 11.1.1 PBX Configuration—[3-1-1] Group—Trunk Group—TRG Settings Value Name Description Links Range DISA Tone Enables the disconnection Disable, PC Programming Manual Detection— of a DISA-originated trunk- Enable References Continuous to-trunk call by continuous 13.3.1 PBX Configuration—[5-3-1] signal detection. Optional Device—Voice Message— DISA System 18.1 PBX Configuration—[10-1] CO &...
  • Page 383 11.1.2 PBX Configuration—[3-1-2] Group—Trunk Group—Local Access Priority Host PBX Access Code Name Description Value Range Links PC Programming Manual Group Specifies the name of Max. 20 Name the trunk group for characters References programming reference. 18.1 PBX Configuration—[10-1] CO & Incoming Call—CO Line Settings Host PBX Specifies the feature...
  • Page 384 11.1.3 PBX Configuration—[3-1-3] Group—Trunk Group—Caller ID Modification Value Name Description Links Range Trunk Specifies the trunk group assigned Trunk Group PC Programming Manual Group No. to the corresponding priority level. No. 1–64 References & Name Select the blank option to not 18.1 PBX Configuration—[10-1] CO assign a trunk group to the priority.
  • Page 385 11.1.3 PBX Configuration—[3-1-3] Group—Trunk Group—Caller ID Modification Name Description Value Range Links Added Number Specifies the number to Max. 4 digits PC Programming Manual be added to the (consisting of 0– References incoming caller’s number 9, *, and #) 11.1.1 PBX Configuration—[3-1-1] in the place of the Group—Trunk Group—TRG Settings removed digits.
  • Page 386 11.1.4 PBX Configuration—[3-1-4] Group—Trunk Group—Dialling Plan A maximum of 4 CLIP Modification Tables can be programmed. Select the desired table from the Modification Table list. Name Description Value Range Links Removed Specifies the number of 0–9 PC Programming Manual References Number of leading digits to be 9.27 PBX Configuration—[1-1] Configuration—...
  • Page 387 11.1.4 PBX Configuration—[3-1-4] Group—Trunk Group—Dialling Plan Dialling plan Name Description Value Range Links PC Programming Manual Dial (32 Specifies the dial (32 Max. 32 digits digits) digits) to be regarded (consisting of 0–9, *, #, References as the beginning of N [2,3,4,5,6,7,8,9], P 10.3 PBX Configuration—[2-3] dialling.
  • Page 388 11.1.4 PBX Configuration—[3-1-4] Group—Trunk Group—Dialling Plan Value Name Description Links Range Flat Charge Specifies the fixed rate that is charged first when 0– Feature Manual a call starts. 9999999 References The number of decimal places that can be 2.2.2.11 Automatic specified here depends on the value specified in Call Charge Charge Options—Digits After Decimal Point in...
  • Page 389 11.1.5 PBX Configuration—[3-1-5] Group—Trunk Group—Charge Rate Name Description Value Range Links Select Auto Selects the set of preset dial (32 Type A: PC Programming Assigning digits) values to assign to the active Manual References • 1: N11 Table dialling plan table. When Type D is 11.1.4 PBX •...
  • Page 390 11.1.5 PBX Configuration—[3-1-5] Group—Trunk Group—Charge Rate Name Description Value Range Links Rate Specifies the call charge rate. 0–9999999 PC Programming Manual The number of decimal places that can be References specified here depends on the value set in 14.2 PBX Configuration—[6-2] Charge Options—Digits After Decimal Feature—Hotel &...
  • Page 391 11.2 PBX Configuration—[3-2] Group—User Group 11.2 PBX Configuration—[3-2] Group—User Group Extensions can be assigned to a tenant according to their extension user groups. An extension user group can belong to only one tenant. However, one extension user group can belong to several call pickup groups and several paging groups.
  • Page 392 11.3 PBX Configuration—[3-3] Group—Call Pickup Group 11.3 PBX Configuration—[3-3] Group—Call Pickup Group Extensions can be assigned to a call pickup group according to their extension user groups. One extension user group can belong to up to 8 call pickup groups. A maximum of 64 call pickup groups can be programmed.
  • Page 393 11.3.1 PBX Configuration—[3-3] Group—Call Pickup Group—All Setting Name Description Value Range Links Call Pickup Specifies the name of the call Max. 20 PC Programming Manual Group Name pickup group. characters References 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension— Extension Settings 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—...
  • Page 394 11.4 PBX Configuration—[3-4] Group—Paging Group 11.4 PBX Configuration—[3-4] Group—Paging Group Extensions can be assigned to a paging group according to their extension user groups. External pagers can also be assigned to a paging group. One extension user group or external pager can belong to multiple paging groups.
  • Page 395 11.4.2 PBX Configuration—[3-4] Group—Paging Group—External Pager Name Description Value Range Links User Specifies whether the ON (blue), PC Programming Manual References Group 1– extension user group OFF (white) 12.1.1 PBX Configuration—[4-1-1] Extension— belongs to the Wired Extension—Extension Settings corresponding paging 12.2.1 PBX Configuration—[4-2-1] Extension—...
  • Page 396 11.5 PBX Configuration—[3-5] Group—Incoming Call Distribution Group 11.5 PBX Configuration—[3-5] Group—Incoming Call Distribution Group 11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings Extensions can be assigned as members of an incoming call distribution group. Calls to an incoming call distribution group are distributed to its member extensions as programmed. A maximum of 128 incoming call distribution groups can be programmed.
  • Page 397 11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings Name Description Value Range Links DND Mode Specifies whether extensions No Ring, Ring PC Programming Manual in DND mode ring when a call References is received at the incoming call 12.1.2 PBX Configuration—[4-1-2] distribution group.
  • Page 398 11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings Name Description Value Range Links Group Name Specifies the name of the Max. 20 characters incoming call distribution group. Queuing Busy— Specifies the overflow Max. 32 digits PC Programming Destination-Day, destination of calls that (consisting of 0–9, *, Manual References Lunch, Break,...
  • Page 399 11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings Name Description Value Range Links Hurry-up Level Specifies the number of calls None, 1–30 PC Programming Manual to hold in the queue before References prompting Manual Queue 12.1.4 PBX Configuration— Redirection by flashing the [4-1-4] Extension—Wired Hurry-up button.
  • Page 400 11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings Name Description Value Range Links Extension No Specifies the length of time that a call None, 10 × n Feature Manual Answer queues at an extension before it is (n=1–15) s References Redirection Time redirected to the next member 2.2.2.2 Group Call...
  • Page 401 11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings Group Log / Group FWD Name Description Value Range Links Floating Extension Specifies the floating extension Max. 5 digits Number number of the incoming call (consisting of 0–9) distribution group. Group Name Specifies the name of the Max.
  • Page 402 11.5.2 PBX Configuration—[3-5-2] Group—Incoming Call Distribution Group—Queuing Time Table Name Description Value Range Links Extension Specifies the extension number Max. 5 digits PC Programming Manual Number of each member. In addition to (consisting of References the extension numbers of PT, 0–9) 11.8 PBX Configuration—[3-8] Group SLT, and PS extensions, floating...
  • Page 403 11.5.3 PBX Configuration—[3-5-3] Group—Incoming Call Distribution Group—Miscellaneous Name Description Value Range Links Queuing Specifies the None: Redirects the call to the next sequence. Feature Manual Sequence— command Overflow: Redirects the call to the overflow References Sequence activated by the destination when there is no answer. 2.2.2.4 Queuing 01–16 corresponding...
  • Page 404 11.5.3 PBX Configuration—[3-5-3] Group—Incoming Call Distribution Group—Miscellaneous Name Description Value Range Links Options—ICD Group Selects whether ICD Group Group DN, PC Programming Key Mode buttons at extensions operate as Enhanced Manual References normal or in Enhanced Phantom Phantom 11.5.1.1 PBX button mode.
  • Page 405 11.5.3 PBX Configuration—[3-5-3] Group—Incoming Call Distribution Group—Miscellaneous Name Description Value Range Links Options—Call Log Specifies whether to log call Enable (all trunk Feature Manual for Built-in ACD information for the Built-in ACD calls), Enable References Report Report. This feature requires an (ICD group calls 2.2.2.1 Incoming Call activation key.
  • Page 406 11.5.4 PBX Configuration–[3-5-4] Group—Incoming Call Distribution Group—ACD Supervisor Name Description Value Range Links Options—UM Specifies the announcement Guidance No.1– Feature Manual System Guidance— heard by callers in an ICD queue References UM System about the estimated wait time. 2.2.2.4 Queuing Feature Guidance for Queue Select an announcement from No.
  • Page 407 11.5.4 PBX Configuration–[3-5-4] Group—Incoming Call Distribution Group—ACD Supervisor Value Name Description Links Range Ext. No. The extension number of the ACD supervisor (reference only). Feature Manual To assign the ICD Groups that are monitored by the ACD References Supervisor. 2.2.2.10 In the ICD Group column, click the Edit button for the ACD Supervisory supervisor.
  • Page 408 11.6 PBX Configuration—[3-6] Group—Extension Hunting Group 11.6 PBX Configuration—[3-6] Group—Extension Hunting Group If an extension within an idle extension hunting group is called when it is busy or in DND mode, the call can be redirected to another extension in the same hunting group, according to a pre-programmed hunting type. If there is no idle extension in the group, the call can then be redirected to the overflow destination, which can be different depending on the time mode (day/lunch/break/night).
  • Page 409 11.7 PBX Configuration—[3-7] Group—UM Group 11.7 PBX Configuration—[3-7] Group—UM Group 11.7.1 PBX Configuration—[3-7-1] Group—UM Group—System Settings The Unified Messaging (UM) ports of a PBX make up a group, called a UM group. This group has a floating extension number, which can be the destination for incoming calls, redirected calls, transferred calls, etc. When a call is received at the UM group, the Unified Messaging system can direct the caller to leave a voice message or dial a number to reach the desired party.
  • Page 410 11.7.2 PBX Configuration—[3-7-2] Group—UM Group—Unit Settings Value Name Description Links Range Overflow to Enables the PBX to send the mailbox Disable, Feature Manual References Mailbox for number of the called extension to the Enable 2.2.2 Incoming Call Distribution Call to ICD UM when a call is redirected from an Group Features Group...
  • Page 411 11.7.2 PBX Configuration—[3-7-2] Group—UM Group—Unit Settings Name Description Value Range Links Group Specifies the name of the Max. 20 PC Programming Manual Name UM group, which will be characters References shown on the display of 9.6 PBX Configuration—[1-1] Configuration extensions that call the —Slot—UM Port Property UM group.
  • Page 412 11.8 PBX Configuration—[3-8] Group—PS Ring Group 11.8 PBX Configuration—[3-8] Group—PS Ring Group A PS ring group is a group of PS extensions that receives incoming calls. Each group has a floating extension number and name. One PS can belong to multiple PS ring groups. A maximum of 32 PS ring groups can be programmed, each containing up to 128 PS extensions.
  • Page 413 11.8.1 PBX Configuration—[3-8] Group—PS Ring Group—Member List Name Description Value Range Links Extension Indicates the name of Max. 20 PC Programming Manual References Name the PS (reference characters 11.8 PBX Configuration—[3-8] Group—PS Ring only). Group 12.2.1 PBX Configuration—[4-2-1] Extension— Portable Station—Extension Settings Feature Manual References 5.2.4.2 PS Ring Group PC Programming Manual...
  • Page 414 11.9 PBX Configuration—[3-9] Group—Conference Group 11.9 PBX Configuration—[3-9] Group—Conference Group A conference group is a group of telephones (extensions or outside destinations) that ring when a conference group call is made. One destination number can be assigned to multiple conference groups. Up to 31 members can be assigned to each of 8 conference groups.
  • Page 415 11.9.1 PBX Configuration—[3-9] Group—Conference Group—Member List 11.9.1 PBX Configuration—[3-9] Group—Conference Group— Member List Up to 31 members can be assigned to each conference group. Select the group to programme from the Conference Group No. list. When Broadcast Mode is set to "Disable", only up to 7 members can be assigned to a group. All of these members are automatically allowed to speak when the call starts.
  • Page 416 11.10 PBX Configuration—[3-10] Group—P2P Group 11.10 PBX Configuration—[3-10] Group—P2P Group Settings for peer-to-peer (P2P) groups can be programmed. Name Description Value Range Links Feature Manual P2P Group Specifies the name of the P2P Max. 20 Name group. characters References 5.2.3 Peer-to-Peer (P2P) Connection Feature Manual Bandwidth...
  • Page 417 System Settings A Panasonic Voice Processing System (VPS) with DPT Integration can be connected to DPT ports of the PBX. The DPT ports that are connected to the VPS are called a VM (DPT) Group. 2 VM (DPT) Groups can be programmed.
  • Page 418 11.11.2 PBX Configuration—[3-11-2] Group—VM(DPT) Group—Unit Settings Value Name Description Links Range Transfer Enables the PBX to send the mailbox Disable, PC Programming Manual Recall to number of the transfer destination Enable References Mailbox extension to the VPS in these 9.22 PBX Configuration—[1-1] situations: (1) when a call is Configuration—Slot—Port Property transferred to an extension by the Call...
  • Page 419 11.11.2 PBX Configuration—[3-11-2] Group—VM(DPT) Group—Unit Settings addition, the other information displayed here can also be set in 9.22 PBX Configuration—[1-1] Configuration—Slot—Port Property—Extension Type. Name Description Value Range Links Shelf Indicates the shelf Shelf number PC Programming Manual References position (reference 11.11.2 PBX Configuration—[3-11-2] Group—...
  • Page 420 11.12.1 PBX Configuration—[3-12-1] Group—VM(DTMF) Group— System Settings A Panasonic Voice Processing System (VPS) with DTMF Integration can be connected to SLT ports of the PBX. The SLT ports that are connected to the VPS are called a VM (DTMF) Group. 2 VM (DTMF) Groups can be programmed.
  • Page 421 11.12.1 PBX Configuration—[3-12-1] Group—VM(DTMF) Group—System Settings Name Description Value Range Links VM DTMF Status Specifies the DTMF status signal the Max. 4 digits Signal—FWD to PBX sends to the VPS when the call (consisting of 0–9, *, Extension has been forwarded to another #, and P [pause]) Ringback Tone extension and the PBX is calling the...
  • Page 422 11.12.2 PBX Configuration—[3-12-2] Group—VM(DTMF) Group—Group Settings Name Description Value Range Links Others—FWD to Specifies which DTMF commands the None, Answer by the VPS VPS receives from the PBX when a Mailbox, AA Sequence call is forwarded to the VPS, so that the VPS can answer the call either with a mailbox or in the AA service mode.
  • Page 423 11.12.2 PBX Configuration—[3-12-2] Group—VM(DTMF) Group—Group Settings Name Description Value Range Links Floating Specifies the floating extension Max. 5 digits Feature Manual Ext. No. number of the VM (DTMF) group. (consisting of 0–9) References 2.28.1 Voice Mail (VM) Group Group Specifies the name of the VM (DTMF) Max.
  • Page 424 11.12.2 PBX Configuration—[3-12-2] Group—VM(DTMF) Group—Group Settings PC Programming Manual...
  • Page 425 Section 12 PBX Configuration—[4] Extension This section serves as reference operating instructions for the Extension menu of the PBX Configuration Menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 426 12.1 PBX Configuration—[4-1] Extension—Wired Extension 12.1 PBX Configuration—[4-1] Extension—Wired Extension 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension —Extension Settings For each slot in which an extension card is installed, a certain number of extension ports are displayed. For each extension port, various extension settings can be assigned. To search for a specific extension, enter the extension number or the extension name in the search box and click Find Next.
  • Page 427 VM: VPS is connected. ISDN-Extension: ISDN telephone is connected. CS: CS is connected. IP-PT: IP-PT belonging to the V-IPEXT card is connected. P-SIP: Panasonic SIP Phone is connected. UT: KX-UT series SIP phone is connected. SIP: General SIP Extension is connected.
  • Page 428 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings Name Description Value Range Links Extension Specifies the PIN of the Max. 10 digits (consisting of 0– Feature Manual extension. References 2.24.1 Extension CAUTION Personal There is a risk that fraudulent Identification telephone calls will be made if Number (PIN) a third party discovers a personal identification number...
  • Page 429 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings Name Description Value Range Links Intercept Specifies the Intercept Max. 32 digits PC Programming Destination— Routing destination of calls in (consisting of 0–9, *, Manual References When called party each time mode for Intercept #, [ ] [Secret], and P 12.1.1 PBX Configuration—...
  • Page 430 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings Name Description Value Range Links CLIP ID Specifies the CLIP Max. 16 digits Feature Manual References number sent to the (consisting of 0–9, *, 4.1.2.2 Calling/Connected Line public network to show and #) Identification Presentation on the called party’s (CLIP/COLP) telephone display when...
  • Page 431 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings Option 1 Name Description Value Range Links Extension Specifies the extension number of Max. 5 digits Number the extension. (consisting of 0– Extension Specifies the name of the Max. 20 Name extension. characters Feature Manual Wireless XDP / Specifies the extension number of Max.
  • Page 432 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings Name Description Value Range Links ARS Itemised Specifies the itemised billing code Max. 10 digits PC Programming Code used by the ARS feature for (consisting of 0– Manual References identifying calls made from the 9, *, and #) 16.5 PBX Configuration—...
  • Page 433 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings Name Description Value Range Links Data Mode Sets or cancels the protection Off, On Feature Manual against tones or interruptions References from other extensions during 2.11.5 Data Line Security communication. Option 3 Name Description Value Range Links Extension...
  • Page 434 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings Name Description Value Range Links Charge Limit Specifies the maximum limit of 0–9999999 PC Programming call charges allowed for the Manual References extension. When this limit is 14.2 PBX reached, the extension cannot Configuration—[6-2] be used to make further trunk Feature—Hotel &...
  • Page 435 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings Name Description Value Range Links Incoming Selects the line on which No Line: No line is selected. PC Programming Preferred an incoming call is Select a line by pressing the Manual References Line answered after going off- desired Line Access button to 12.1.4 PBX hook.
  • Page 436 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings Name Description Value Range Links Automatic LCD Enables the first line of the display to Disable, Enable Feature Manual Switch when show the call duration automatically References Start Talking after answering a trunk call. 2.21.4 Display Information Key Pad Tone...
  • Page 437 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings Name Description Value Range Links Display Locks or unlocks the Incoming Call Log Unlock, Lock Feature Lock/SVM Lock display (i.e., specifies whether other Manual extension users can see the Incoming References Call Log information at the extension). 2.19.2 Incoming Call Feature...
  • Page 438 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings Option 8 Name Description Value Range Links Extension Specifies the extension number of the Max. 5 digits Number extension. (consisting of 0–9) Extension Specifies the name of the extension. Max. 20 Name characters Group CW Enables an incoming call to an incoming call Disable, w/o Tone...
  • Page 439 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings Name Description Value Range Links Wrap-up Specifies the length of time that must pass 0–3000 s PC Programming Timer after completing a call before an extension Manual References will accept another call when logged in as a 11.5.1.1 PBX member of an Incoming Call Distribution Configuration—[3-5-1]...
  • Page 440 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings Name Description Value Range Links Mobile Extension Specifies whether to enable or Disable, Enable Feature Manual disable mobile extension References features (with a cellular phone 2.27.1 Cellular Phone or other outside destination) for Features—SUMMARY the extension.
  • Page 441 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings Name Description Value Range Links Indicates the forwarding Max. 32 digits PC Programming Manual Destination for destination of incoming (consisting of 0–9, References Call from intercom calls (reference *, #, [ ] [Secret], 12.1.2 PBX Configuration— Extension only).
  • Page 442 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings Name Description Value Range Links Location Entry Specifies the extension Wired PC Programming Manual —Beginning number of the first location extension References Entry Location to be programmed. number 12.1.1 PBX Configuration—[4-1-1] (Ext. Number) Extension—Wired Extension— Extension Settings Feature Manual References 4.1.2.2 Calling/Connected Line...
  • Page 443 12.1.2 PBX Configuration—[4-1-2] Extension—Wired Extension—FWD/DND 12.1.2 PBX Configuration—[4-1-2] Extension—Wired Extension —FWD/DND For each extension, separate Call Forwarding (FWD) and Do Not Disturb (DND) settings can be programmed for incoming intercom and trunk calls. Select the desired extension from the Extension Number / Name list.
  • Page 444 12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button Note • Rows whose Key Location field is coloured can be customised. • The number of available flexible buttons is displayed in Available Keys on the screen. • This feature is available only for DPTs and IP-PTs. KX-NT505 Flexible Buttons KX-NT553/KX-NT556 IP-PTs can be connected to up to 4 KX-NT505 48 key add-on units.
  • Page 445 12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button Name Description Value Range Links Type Specifies the feature to be Not Stored, Loop CO, PC Programming assigned to the flexible button. Single CO, Group CO, Manual References DSS, One-touch, ICD 12.1.4.1 PBX Group, Message Waiting, Configuration—[4-1-4] FWD/DND (Both), Extension—Wired...
  • Page 446 12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button Name Description Value Range Links Parameter Specifies which incoming call None: The incoming call Feature Manual Selection (for distribution groups that the distribution group is References Log-in/Log-out) extension belongs to are selected manually. 2.2.2.8 Log-in/Log-out logged in to or logged out from.
  • Page 447 12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button Name Description Value Range Links Extension Specifies the floating extension Max. 5 digits (consisting Feature Manual Number (for number of an incoming call of 0–9) References Group Fwd distribution group or the 2.3.1 Call Forwarding (Both)) extension number to set FWD (FWD)/Do Not Disturb...
  • Page 448 12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button Name Description Value Range Links Extension Specifies the floating extension Max. 5 digits (consisting Feature Manual Number (for number of the UM/VM (DPT) of 0–9) References Two-way group containing the desired 2.28.3 Voice Mail DPT Transfer) mailbox.
  • Page 449 12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button Name Description Value Range Links Label Name Specifies the name of each Max. 12 characters Feature Manual flexible button for KX-NT366 References Note and KX-NT553/KX-NT556/ 2.21.2 Flexible Buttons KX-NT560 IP-PTs, and The maximum length KX-UT248 and KX-UT670 SIP- for KX-UT248 and MLTs.
  • Page 450 12.1.5 PBX Configuration—[4-1-5] Extension—Wired Extension—PF Button Value Name Description Links Range Destination Select the number and name of the extension PC Programming Extension that will receive the copied settings. Multiple Manual References Line extensions can be selected. To select all 12.1.4 PBX Configuration—...
  • Page 451 12.1.8 PBX Configuration—[4-1-8] Extension—Wired Extension—Simplified Voice Message Name Description Value Range Links Extension Number Indicates the extension number of the Max. 5 digits (consisting of 0–9) extension (reference only). Extension Name Indicates the name of the extension Max. 20 characters (reference only).
  • Page 452 12.2 PBX Configuration—[4-2] Extension—Portable Station 12.2 PBX Configuration—[4-2] Extension—Portable Station 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station— Extension Settings For each Portable Station (PS), various extension settings can be assigned. A maximum of 128 PSs can be programmed. To copy the settings of an extension to another extension, click Copy to. The copied data includes FWD/DND and flexible button settings.
  • Page 453 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings Name Description Value Range Links Extension Specifies the PIN of the PS. Max. 10 digits Feature Manual (consisting of References CAUTION 0–9) 2.24.1 Extension Personal There is a risk that fraudulent telephone Identification Number (PIN) calls will be made if a third party discovers a personal identification number (PIN) (verification code PIN or...
  • Page 454 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings Name Description Value Range Links Intercept Specifies the Intercept Max. 32 digits PC Programming Manual Destination— Routing destination of calls (consisting of 0–9, References When called in each time mode for *, #, [ ] [Secret], 12.2.1 PBX Configuration—...
  • Page 455 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings Name Description Value Range Links Extension Specifies the name of Max. 20 characters PC Programming Manual Name the PS. References 9.35 PBX Configuration—[1-2] Configuration—Portable Station— Extension Name CLIP ID Specifies the CLIP Max. 16 digits Feature Manual References number sent to the (consisting of 0–9, *,...
  • Page 456 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings Name Description Value Range Links Extension Specifies the name of the PS. Max. 20 characters Name Two-way Specifies whether to enable the two- Enable, Disable Feature Manual Recording way recording feature for the PS References using the Unified Messaging system.
  • Page 457 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings Name Description Value Range Links Transfer Recall Specifies the transfer recall Max. 5 digits Feature Manual References Destination destination when an (consisting of 0– 2.12.1 Call Transfer extension user transfers a call with the Call Transfer without Announcement feature and the transferred call is not answered within a certain...
  • Page 458 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings Name Description Value Range Links Pickup Dial Sets or cancels the Hot Line Off, On PC Programming Manual feature. The number specified References in Pickup Dial No. on this 10.3 PBX Configuration—[2-3] screen is dialled automatically System—Timers &...
  • Page 459 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings Name Description Value Range Links Charge Specifies the maximum limit of 0–9999999 PC Programming Limit call charges allowed for the PS. Manual References When this limit is reached, the PS 14.2 PBX Configuration— cannot be used to make further [6-2] Feature—Hotel &...
  • Page 460 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings Name Description Value Range Links Incoming Selects the line on which No Line: No line is selected. PC Programming Preferred an incoming call is Select a line by pressing the Manual References Line answered after going off- desired Line Access button to 12.2.3 PBX Configuration—...
  • Page 461 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings Option 6 Name Description Value Range Links PC Programming Manual Extension Indicates the extension number of Max. 5 digits Number the PS (reference only). (consisting of References 0–9) 9.35 PBX Configuration— [1-2] Configuration—Portable Station—Extension No. Extension Name Specifies the name of the PS.
  • Page 462 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings Name Description Value Range Links Incoming Call Specifies the number of 0–100 Feature Manual Log Memory incoming trunk calls that are References retained in the PS’s Incoming 2.19.2 Incoming Call Log Call Log memory. Feature Manual Outgoing Call Specifies the number of...
  • Page 463 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings Option 9 Name Description Value Range Links PC Programming Manual Extension Indicates the extension Max. 5 digits Number number of the PS (reference (consisting of 0– References only). 9.35 PBX Configuration—[1-2] Configuration—Portable Station —Extension No. Extension Name Specifies the name of the Max.
  • Page 464 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings Name Description Value Range Links Extension Specifies the name of the Max. 20 PC Programming Manual Name characters References 9.35 PBX Configuration—[1-2] Configuration—Portable Station— Extension Name FWD Mode for Indicates the forwarding None, FWD All, PC Programming Manual Call from CO type of incoming trunk...
  • Page 465 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings Name Description Value Range Links Keep ring after Specifies whether a PS Disable, Enable PC Programming Manual FWD NA to CO continues to ring after References forwarding an incoming 12.2.2 PBX Configuration—[4-2-2] call to an outside Extension—Portable Station—...
  • Page 466 12.2.2 PBX Configuration—[4-2-2] Extension—Portable Station—FWD/DND Name Description Value Range Links Parameter— Specifies the number of 0–4 PC Programming Manual Deleting Digits digits to be deleted from the References start of an extension 12.2.1 PBX Configuration—[4-2-1] number when using it as Extension—Portable Station—...
  • Page 467 12.2.3 PBX Configuration—[4-2-3] Extension—Portable Station—Flexible Button Name Description Value Range Links Forward / Specifies the FWD/DND setting for Always (All), Feature Manual DND—For internal calls. Busy, No References internal calls If Always (All), Busy, No Answer, or Answer, Busy / 2.3.1 Call Forwarding Busy / No Answer is selected, the FWD No Answer, Do...
  • Page 468 12.2.3 PBX Configuration—[4-2-3] Extension—Portable Station—Flexible Button Name Description Value Range Links Parameter Specifies the trunk group to be 1–64 Feature Manual Selection (for accessed. References Group CO) 2.5.5.3 Trunk Access Feature Manual Parameter Specifies whether a call is Automatic, Specific Selection (for parked in an idle parking zone References...
  • Page 469 12.2.3 PBX Configuration—[4-2-3] Extension—Portable Station—Flexible Button Name Description Value Range Links Extension Specifies the number of an Max. 5 digits Number (for extension to be accessed. (consisting of 0–9) DSS) Extension Specifies the floating extension Max. 5 digits Number (for number of an incoming call (consisting of 0–9) ICD Group)
  • Page 470 12.2.3 PBX Configuration—[4-2-3] Extension—Portable Station—Flexible Button Name Description Value Range Links Extension Specifies the floating extension Max. 5 digits Feature Manual Number (for number of the UM/VM (DPT) (consisting of 0–9) References Two-way group containing the PS’s 2.28.3 Voice Mail DPT Record) mailbox.
  • Page 471 12.2.3 PBX Configuration—[4-2-3] Extension—Portable Station—Flexible Button Name Description Value Range Links Dial (for NDSS) Specifies the network extension Max. 16 digits Feature Manual number of the extension to be (consisting of 0–9) References accessed using Network Direct 4.3.5.1 Network Direct Station Selection.
  • Page 472 12.2.4 PBX Configuration—[4-2-4] Extension—Portable Station—NDSS Link Data - Send 12.2.4 PBX Configuration—[4-2-4] Extension—Portable Station— NDSS Link Data - Send It is possible to cancel the transmission of an extension’s status data over the network. Select the desired extension from the Extension Number / Name list. This screen can be accessed only in On-line mode.
  • Page 473: Table Of Contents

    12.2.6 PBX Configuration—[4-2-6] Extension—Portable Station—Simplified Voice Message Name Description Value Range Links Extension Indicates the name of the Max. 20 PC Programming Manual Name extension (reference only). characters References 9.35 PBX Configuration—[1-2] Configuration—Portable Station 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings PC Programming Manual Simplified Specifies whether to...
  • Page 474 12.3 PBX Configuration—[4-3] Extension—DSS Console 12.3 PBX Configuration—[4-3] Extension—DSS Console A DSS Console can be used in conjunction with a PT. A maximum of 8 DSS Consoles can be programmed. The DPT Type—Type of the extension port that DSS Console is connected must be set to DSS in 9.22 PBX Configuration—[1-1] Configuration—Slot—Port Property—Extension Type.
  • Page 475 12.3 PBX Configuration—[4-3] Extension—DSS Console Name Description Value Range Links Parameter Specifies the trunk to be 1–160 Feature Manual Selection (for accessed. References Single CO) 2.5.5.3 Trunk Access Feature Manual Parameter Specifies the trunk group to be 1–64 Selection (for accessed.
  • Page 476 12.3 PBX Configuration—[4-3] Extension—DSS Console Name Description Value Range Links Extension Specifies the floating extension Max. 5 digits (consisting Number (for number of an incoming call of 0–9) ICD Group) distribution group to be accessed. Extension Specifies the number of an Max.
  • Page 477 12.3 PBX Configuration—[4-3] Extension—DSS Console Name Description Value Range Links Extension Specifies the floating extension Max. 5 digits (consisting Feature Manual Number (for number of the UM/VM (DPT) of 0–9) References Two-way group containing the paired 2.28.3 Voice Mail DPT Record) extension’s mailbox.
  • Page 478 12.3 PBX Configuration—[4-3] Extension—DSS Console Name Description Value Range Links Dial (for NDSS) Specifies the network extension Max. 16 digits Feature Manual number of the extension to be (consisting of 0–9, *, #, References accessed using Network Direct T [Transfer], [ ] [Secret], 4.3.5.1 Network Direct Station Selection.
  • Page 479: Pc Programming Manual References

    12.3.1 PBX Configuration—[4-3] Extension—DSS Console—DSS key data copy 12.3.1 PBX Configuration—[4-3] Extension—DSS Console—DSS key data copy The flexible DSS button settings (including key label settings) of a DSS Console can be copied to different DSS Consoles. Select the DSS Console that has the setting to copy to other DSS Consoles from the DSS Console No./Pair Extension list, then click Copy to.
  • Page 480 12.3.1 PBX Configuration—[4-3] Extension—DSS Console—DSS key data copy PC Programming Manual...
  • Page 481: Pbx Configuration

    Section 13 PBX Configuration—[5] Optional Device This section serves as reference operating instructions for the Optional Device menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 482: Pbx Configuration

    13.1 PBX Configuration—[5-1] Optional Device—Doorphone 13.1 PBX Configuration—[5-1] Optional Device— Doorphone The settings to establish doorphone calls can be programmed. To assign destinations for doorphone calls easily, click Destination Setting (see 2.1.6 Extension Number Setting). The Shelf, Slot, and Port for each item are displayed for your reference. For details, see Common Programming Reference Items in 9.1 PBX Configuration—[1-1] Configuration—Slot.
  • Page 483 13.1 PBX Configuration—[5-1] Optional Device—Doorphone Name Description Value Range Links Service Group Specifies the Service Group None, 1–64 Feature Manual Number number sent to the Unified References Messaging system when the 2.18.1 Doorphone Call incoming call destination is the 3.1.1 Unified Messaging floating extension number of a System Overview UM group.
  • Page 484 13.2 PBX Configuration—[5-2] Optional Device—External Pager 13.2 PBX Configuration—[5-2] Optional Device— External Pager Settings for the external pager (external speaker) can be specified. Click Extension List View to view a list of all programmed extension numbers and types (see 6.5 Tool— Extension List View).
  • Page 485 13.3 PBX Configuration—[5-3] Optional Device—Voice Message 13.3 PBX Configuration—[5-3] Optional Device— Voice Message 13.3.1 PBX Configuration—[5-3-1] Optional Device—Voice Message—DISA System Direct Inward System Access (DISA) enables outside callers to access specific PBX features as if the caller were using an SLT extension of the PBX. For more information on DISA, see "2.16.1 Direct Inward System Access (DISA)"...
  • Page 486 13.3.1 PBX Configuration—[5-3-1] Optional Device—Voice Message—DISA System Name Description Value Range Links CO-CO with Specifies whether the DISA Disable (Release DISA): PC Programming DISA—DISA to port is released when a trunk- The DISA port is Manual References Public CO to-public trunk call using DISA released when a trunk- 13.3.1 PBX is established.
  • Page 487 13.3.1 PBX Configuration—[5-3-1] Optional Device—Voice Message—DISA System Name Description Value Range Links CO-CO with Specifies whether an outside Disable: "#" is ignored if DISA—Transfer party such as a cellular phone dialled. by DTMF "#" can transfer a trunk call to an Enable (as "Flash"): The (Activation Key extension within the PBX by...
  • Page 488 13.3.1 PBX Configuration—[5-3-1] Optional Device—Voice Message—DISA System Name Description Value Range Links DISA Cyclic Specifies the 10 × n (n=11–400) ms Tone maximum time that Option— the PBX waits for a Tone off cyclic tone to be sent Maximum from the telephone Time (ms) company before recognising it as a...
  • Page 489 13.3.2 PBX Configuration—[5-3-2] Optional Device—Voice Message—DISA Message 13.3.2 PBX Configuration—[5-3-2] Optional Device—Voice Message—DISA Message Outgoing messages (OGM) for DISA calls can be specified. A maximum of 64 OGMs can be programmed. To view a list of all programmed extension numbers and types, click Extension List View (see 6.5 Tool— Extension List View).
  • Page 490: Configuration-Slot Feature Manual References

    13.3.3 PBX Configuration—[5-3-3] Optional Device—Voice Message—SVM Name Description Value Range Links SVM—Floating Specifies the floating extension Max. 5 digits Feature Manual Extension number used to access the SVM (consisting of References Number feature. 0–9) 2.16.3 Built-in Simplified Voice Message (SVM) SVM—SVM Specifies the name of the card, for Max.
  • Page 491 13.3.3 PBX Configuration—[5-3-3] Optional Device—Voice Message—SVM Name Description Value Range Links SVM Cyclic Specifies the number of times the 3-16 Feature Manual Tone Option— tone pattern (a set of tone-on and References Repeating tone-off) must be received to 2.16.3 Built-in Simplified Times of establish reception of the cyclic tone.
  • Page 492 13.4 PBX Configuration—[5-4] Optional Device—External Relay 13.4 PBX Configuration—[5-4] Optional Device— External Relay Settings related to external relays can be programmed. Before programming these settings, For Output - Device Type must be set to "Relay" in the DOORPHONE card’s property settings. (→ 9.34 PBX Configuration—[1-1] Configuration—Slot—Card Property— DOORPHONE Card) The Shelf, Slot, and Port for each item are displayed for your reference.
  • Page 493 13.5 PBX Configuration—[5-5] Optional Device—External Sensor 13.5 PBX Configuration—[5-5] Optional Device— External Sensor Settings related to external sensors can be programmed. To assign destinations for sensor calls easily, click Destination Setting (see 2.1.6 Extension Number Setting). The Shelf, Slot, and Port for each item are displayed for your reference. For details, see Common Programming Reference Items in 9.1 PBX Configuration—[1-1] Configuration—Slot.
  • Page 494 13.5 PBX Configuration—[5-5] Optional Device—External Sensor PC Programming Manual...
  • Page 495 Section 14 PBX Configuration—[6] Feature This section serves as reference operating instructions for the Feature menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 496 14.1 PBX Configuration—[6-1] Feature—System Speed Dial 14.1 PBX Configuration—[6-1] Feature—System Speed Dial The System Speed Dialling Table is used to store frequently dialled numbers as well as callers who should be automatically routed to certain extensions when they call (Calling Line Identification [CLI] distribution). The System Speed Dialling Table is available for all extension users when making or receiving a call.
  • Page 497 14.2 PBX Configuration—[6-2] Feature—Hotel & Charge 14.2 PBX Configuration—[6-2] Feature—Hotel & Charge Various settings related to the hospitality features of the PBX can be set. Main Name Description Value Range Links Hotel Operator— Specifies the numbers of the Max. 5 digits Feature Manual References Extension 1–4 extensions designated as...
  • Page 498 14.2 PBX Configuration—[6-2] Feature—Hotel & Charge Bill Name Description Value Range Links PC Programming Manual Checkout Billing— Activates call billing features OFF, ON Billing for Guest for the PBX. References 9.2.2 PBX Configuration— [1-1] Configuration—Slot— System Property—Site Feature Manual References 2.23.3 Call Billing for Guest Room Checkout Billing—...
  • Page 499 14.2 PBX Configuration—[6-2] Feature—Hotel & Charge Name Description Value Range Links SMDR for External Specifies the text printed at the Max. 80 Feature Manual Hotel Application— bottom of the guest bill. characters References Footer 1–3 2.23.3 Call Billing for Guest Room Charge Name...
  • Page 500 14.2 PBX Configuration—[6-2] Feature—Hotel & Charge Name Description Value Range Links Charge Options Specifies the currency Max. 3 PC Programming Manual —Currency characters shown on characters References the display of the 12.1.1 PBX Configuration—[4-1-1] extension and the Extension—Wired Extension— SMDR. Extension Settings—Option 3—Charge Limit 12.2.1 PBX Configuration—[4-2-1]...
  • Page 501 14.2 PBX Configuration—[6-2] Feature—Hotel & Charge Name Description Value Range Links Charge Options Enables the PBX to Disable, Enable PC Programming Manual —Meter Start on start counting the call References Answer charge when the 12.1.1 PBX Configuration—[4-1-1] Detection answer signal from the Extension—Wired Extension—...
  • Page 502 14.3 PBX Configuration—[6-3] Feature—Verification Code 14.3 PBX Configuration—[6-3] Feature—Verification Code A verification code is used to override the Toll Restriction (TRS)/Call Barring (Barring) of the extension in use to make a certain trunk call, or to identify the call for accounting and billing purposes. A maximum of 1000 verification codes can be programmed with other related parameters.
  • Page 503 14.3 PBX Configuration—[6-3] Feature—Verification Code Name Description Value Range Links COS Number Specifies the COS that applies when 1–64 PC Programming making a trunk call with the verification Manual References code. 10.7.1 PBX Configuration —[2-7-1] System—Class of Service—COS Settings Feature Manual References 2.7.6 Verification Code Entry...
  • Page 504 14.4 PBX Configuration—[6-4] Feature—Second Dial Tone 14.4 PBX Configuration—[6-4] Feature—Second Dial Tone A programmed Pause time can be inserted automatically between the Second Dial Tone Waiting code and the following digits. When a programmed Second Dial Tone Waiting code is dialled after seizing a trunk, a pre-programmed number of pauses are inserted after the code.
  • Page 505 14.5 PBX Configuration—[6-5] Feature—Absent Message 14.5 PBX Configuration—[6-5] Feature—Absent Message When a display PT user calls an extension, a message is shown on the caller’s telephone display describing the reason for absence. A maximum of 8 Absent Messages can be programmed, and any extension user can select one of them.
  • Page 506 14.6 PBX Configuration—[6-6] Feature—Tenant 14.6 PBX Configuration—[6-6] Feature—Tenant A maximum of 8 tenants can share the PBX. Each tenant is composed of specified extension user groups. The PBX offers each tenant its own Time Table and system resources. To assign extensions as operators easily, click Extension No. Setting (see 2.1.6 Extension Number Setting).
  • Page 507 14.6 PBX Configuration—[6-6] Feature—Tenant Name Description Value Range Links System Specifies which system Same as System Setting: PC Programming Manual Speed Dial speed dialling table is PBX common system speed References used by the tenant. dialling numbers are used. 14.1 PBX Configuration—[6-1] Tenant Exclusive: Individual Feature—System Speed Dial tenant system speed dialling...
  • Page 508 14.6 PBX Configuration—[6-6] Feature—Tenant PC Programming Manual...
  • Page 509 Section 15 PBX Configuration—[7] TRS This section serves as reference operating instructions for the TRS menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 510 15.1 PBX Configuration—[7-1] TRS—Denied Code 15.1 PBX Configuration—[7-1] TRS—Denied Code Toll Restriction (TRS)/Call Barring (Barring) prohibits an extension from making certain trunk calls. Each time mode of every COS is assigned one of the seven TRS/Barring levels. TRS/Barring level 7 provides the maximum restriction (all trunk calls are prohibited) and level 1 provides the minimum (all trunk calls are allowed).
  • Page 511 15.2 PBX Configuration—[7-2] TRS—Exception Code 15.2 PBX Configuration—[7-2] TRS—Exception Code Toll Restriction (TRS)/Call Barring (Barring) prohibits an extension from making certain trunk calls. Each time mode of every COS is assigned one of the seven TRS/Barring levels. TRS/Barring level 7 provides the maximum restriction (all trunk calls are prohibited) and level 1 provides the minimum (all trunk calls are allowed).
  • Page 512 15.3 PBX Configuration—[7-3] TRS—Special Carrier 15.3 PBX Configuration—[7-3] TRS—Special Carrier If the PBX has access to multiple telephone companies, a Special Carrier Access Code is required each time a trunk call is made. By programming these Special Carrier Access Codes here, Toll Restriction (TRS)/ Call Barring (Barring) can restrict or allow calls to be made by ignoring the codes and looking at the telephone number only.
  • Page 513 15.4 PBX Configuration—[7-4] TRS—Emergency Dial 15.4 PBX Configuration—[7-4] TRS—Emergency Dial Any extension user can dial the programmed emergency numbers at any time after seizing a trunk. The restrictions imposed on the extension, such as Toll Restriction (TRS)/Call Barring (Barring), Account Code— Forced mode, and Extension Dial Lock are disregarded.
  • Page 514 15.5 PBX Configuration—[7-5] TRS—Miscellaneous 15.5 PBX Configuration—[7-5] TRS—Miscellaneous Toll Restriction (TRS)/Call Barring (Barring) prohibits an extension from making certain trunk calls. The following optional settings can be programmed to activate a TRS/Barring check, override TRS/Barring, or switch between TRS/Barring methods. Name Description Value Range...
  • Page 515 15.5 PBX Configuration—[7-5] TRS—Miscellaneous Name Description Value Range Links TRS Table Selects the method of TRS/ Deny Table 2_N + Feature Manual Mode for Level Barring to be used for Except Table N_6: The References N (N=2_6) restricting calls. The level of Denied Code Tables for 2.7.1 Toll Restriction TRS/Barring is determined by...
  • Page 516 15.5 PBX Configuration—[7-5] TRS—Miscellaneous PC Programming Manual...
  • Page 517 Section 16 PBX Configuration—[8] ARS This section serves as reference operating instructions for the ARS menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 518 16.1 PBX Configuration—[8-1] ARS—System Setting 16.1 PBX Configuration—[8-1] ARS—System Setting Automatic Route Selection (ARS) automatically selects the appropriate carrier at the time a trunk call is made, according to the programmed settings. The user-dialled number will be checked and modified in order to connect it to the appropriate carrier.
  • Page 519 16.2 PBX Configuration—[8-2] ARS—Leading Number 16.2 PBX Configuration—[8-2] ARS—Leading Number Specifies the area codes and/or telephone numbers as leading numbers that will be routed by the ARS feature. A maximum of 1000 different leading numbers can be programmed, and each leading number can select a Routing Plan Table number, which determines the ARS procedure.
  • Page 520 16.3 PBX Configuration—[8-3] ARS—Routing Plan Time 16.3 PBX Configuration—[8-3] ARS—Routing Plan Time The start and end times of a maximum of 4 different time blocks are shown for each day of the week. There are 48 Routing Plan Tables, and each Routing Plan Table can have its own time blocks. Select the desired Routing Plan Table number from the Routing Plan list.
  • Page 521 16.4 PBX Configuration—[8-4] ARS—Routing Plan Priority 16.4 PBX Configuration—[8-4] ARS—Routing Plan Priority The carrier priority (1 through 6) in a Routing Plan Table can be programmed for each time zone of each day of the week. Select the desired Routing Plan Table number from the Routing Plan list. Select the desired day of the week by clicking the applicable tab.
  • Page 522 16.5 PBX Configuration—[8-5] ARS—Carrier 16.5 PBX Configuration—[8-5] ARS—Carrier Carrier It is possible to specify how user-dialled numbers are modified for connecting to the appropriate carrier. A maximum of 48 different carriers can be programmed to be used with the ARS feature. Name Description Value Range...
  • Page 523 16.5 PBX Configuration—[8-5] ARS—Carrier Name Description Value Range Links TRG 01– Enables each trunk group for each carrier. OFF (white), ON Feature Manual TRG 64 If a cell is highlighted in blue, that trunk (blue) References group is enabled for use with that carrier. 2.8.1 Automatic Route Selection (ARS) Authorisation Code for Tenant...
  • Page 524 16.6 PBX Configuration—[8-6] ARS—Leading Number Exception 16.6 PBX Configuration—[8-6] ARS—Leading Number Exception Specifies telephone numbers that will not be connected using the ARS feature. When the user-dialled number includes a leading number exception, the PBX sends the number to a trunk by the Idle Line Access method if ARS Mode in 16.1 PBX Configuration—[8-1] ARS—System Setting is "on".
  • Page 525 16.7 PBX Configuration—[8-7] ARS—Authorisation Code for TRG 16.7 PBX Configuration—[8-7] ARS—Authorisation Code for TRG An Authorisation code can be specified for each trunk group. The Authorisation codes entered here can be added to user-dialled numbers by adding "G" to the Modify Command specified on the Carrier tab of screen 16.5 PBX Configuration—[8-5] ARS—Carrier.
  • Page 526: 16.7 Pbx Configuration-[8-7] Ars-Authorisation Code For Trg

    16.7 PBX Configuration—[8-7] ARS—Authorisation Code for TRG PC Programming Manual...
  • Page 527 Section 17 PBX Configuration—[9] Private Network This section serves as reference operating instructions for the Private Network menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 528: Trunk Group

    17.1 PBX Configuration—[9-1] Private Network—TIE Table 17.1 PBX Configuration—[9-1] Private Network— TIE Table A TIE line is a privately leased communication line between two or more PBXs, which provides cost effective communications between company members at different locations. A maximum of 32 TIE Line Routing and Modification Tables can be programmed. It is necessary to make unified tables with all PBXs at different locations in a TIE line network in order to identify the trunk route to be used when an extension makes or receives a TIE line call.
  • Page 529 17.1 PBX Configuration—[9-1] Private Network—TIE Table Name Description Value Range Links Enhanced QSIG Enables Network Message Waiting Disable, Enable Feature Manual Call Information information to be sent from the PBX to References (Activation Key which the voice mail system is attached 4.3.5 QSIG Enhanced Required) to extensions connected to other PBXs...
  • Page 530: Pc Programming Manual References

    17.2 PBX Configuration—[9-2] Private Network—Network Data Transmission 17.2 PBX Configuration—[9-2] Private Network— Network Data Transmission Settings related to the transmission of extension BLF (Busy Line Field) data or Message Waiting notifications over a network of PBXs can be programmed. Extension BLF data is used to show the status of a monitored extension attached to another PBX on a Network DSS (NDSS) button.
  • Page 531 17.2 PBX Configuration—[9-2] Private Network—Network Data Transmission Name Description Value Range Links Network Data Selects whether to re-send Disable, PC Programming Manual Transmission for BLF data received from an Enable References Centralised ISDN port through any VoIP 17.3 PBX Configuration—[9-3] Operator Feature—...
  • Page 532 17.3 PBX Configuration—[9-3] Private Network—Network Operator (VoIP) 17.3 PBX Configuration—[9-3] Private Network— Network Operator (VoIP) This screen allows network operators to be programmed. A network operator is an extension at a remote PBX that will monitor other PBX extensions using Network Direct Station Selection (NDSS). The settings on this screen should be programmed at the PBX that is to be monitored (Network Data Transmission for Centralised Operator Feature—Network PBX ID 2–8).
  • Page 533 17.4 PBX Configuration—[9-4] Private Network—NDSS Key Table 17.4 PBX Configuration—[9-4] Private Network— NDSS Key Table Extensions at up to 7 other PBXs that will be monitored using Network Direct Station Selection (NDSS) can be registered. A maximum of 250 extensions can be registered. To create an NDSS button to monitor an extension, the extension must be registered here first.
  • Page 534 17.5 PBX Configuration—[9-5] Private Network—Centralised UM/VM Unit 17.5 PBX Configuration—[9-5] Private Network— Centralised UM/VM Unit View and programme settings for using the Unified Messaging system and VPSs in a private network. To view a list of all programmed extension numbers and types, click Extension List View (see 6.5 Tool— Extension List View).
  • Page 535 Section 18 PBX Configuration—[10] CO & Incoming Call This section serves as reference operating instructions for the CO & Incoming Call menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 536 18.1 PBX Configuration—[10-1] CO & Incoming Call—CO Line Settings 18.1 PBX Configuration—[10-1] CO & Incoming Call —CO Line Settings Trunks can be assigned a name, and grouped into a maximum of 64 trunk groups. The Shelf, Slot, and Port for each item are displayed for your reference. For details, see Common Programming Reference Items in 9.1 PBX Configuration—[1-1] Configuration—Slot.
  • Page 537 18.2 PBX Configuration—[10-2] CO & Incoming Call—DIL Table & Port Settings 18.2 PBX Configuration—[10-2] CO & Incoming Call —DIL Table & Port Settings Direct In Line (DIL) or Direct Dialling In (DDI)/Direct Inward Dialling (DID) can be selected for each trunk as the method of distributing incoming trunk calls to certain destinations.
  • Page 538 18.2 PBX Configuration—[10-2] CO & Incoming Call—DIL Table & Port Settings Name Description Value Range Links Specifies the DIL destination in Max. 5 digits PC Programming Destination— each time mode. (consisting of 0–9) Manual References Day, Lunch, 10.6.1 PBX Configuration— Break, Night [2-6-1] System—Numbering Plan—Main...
  • Page 539 18.2 PBX Configuration—[10-2] CO & Incoming Call—DIL Table & Port Settings Name Description Value Range Links Trunk Property Indicates the networking Public, Private(TIE), Feature Manual type of each trunk References (reference only). 2.1.1.1 Incoming Trunk Call Features—SUMMARY 4.3.1 TIE Line Service 4.3.3 ISDN Virtual Private Network (ISDN-VPN) Feature Manual...
  • Page 540 18.2 PBX Configuration—[10-2] CO & Incoming Call—DIL Table & Port Settings Name Description Value Range Links Distribution Selects the distribution DIL: Distribution Feature Manual References Method method for incoming trunk depends on the 2.1.1.1 Incoming Trunk Call calls. The value range of trunk through which Features—SUMMARY this setting depends on the...
  • Page 541 18.3 PBX Configuration—[10-3] CO & Incoming Call—DDI / DID Table 18.3 PBX Configuration—[10-3] CO & Incoming Call —DDI / DID Table Incoming trunk calls with DDI/DID numbers can be distributed to specific destinations. Each DDI/DID number has a destination programmed for each time mode (day/lunch/break/night). When CLI distribution is enabled for a DDI/DID number, incoming trunk calls with that DDI/DID number will be distributed to the CLI destinations (instead of the DDI/DID destinations) if the caller’s identification number is found in the System Speed Dialling Table, which is used as the Caller ID Table.
  • Page 542 18.3.1 PBX Configuration—[10-3] CO & Incoming Call—DDI / DID Table—Automatic Registration Name Description Value Range Links Tenant Specifies the tenant number, 1–8 PC Programming Manual Number to determine the Time Table References by which calls are distributed 10.4 PBX Configuration—[2-4] depending on the time of day.
  • Page 543 18.3.2 PBX Configuration—[10-3] CO & Incoming Call—DDI / DID Table—Name Generate Name Description Value Range Links Beginning Specifies the number of the first 1–1000 PC Programming Manual Entry Location location to be programmed. References 18.3 PBX Configuration—[10-3] CO & Incoming Call—DDI / DID Table Feature Manual References 2.1.1.3 Direct Inward Dialling...
  • Page 544 18.3.2 PBX Configuration—[10-3] CO & Incoming Call—DDI / DID Table—Name Generate Value Name Description Links Range Beginning Specifies the number of 1–1000 PC Programming Manual References Entry the first location to be 18.3 PBX Configuration—[10-3] CO & Location programmed. Incoming Call—DDI / DID Table Feature Manual References 2.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI)
  • Page 545 18.4 PBX Configuration—[10-4] CO & Incoming Call—MSN Table 18.4 PBX Configuration—[10-4] CO & Incoming Call —MSN Table Incoming ISDN-BRI (Basic Rate Interface) line calls with Multiple Subscriber Numbers (MSNs) can be distributed to a certain destination. Each MSN has a destination programmed for each time mode (day/ lunch/break/night).
  • Page 546 18.4 PBX Configuration—[10-4] CO & Incoming Call—MSN Table Name Description Value Range Links Tenant Specifies the tenant number, to 1–8 PC Programming Manual Number determine the Time Table by References which calls are distributed 9.26 PBX Configuration—[1-1] depending on the time of day. Configuration—Slot—Port Property - BRI Port 10.4 PBX Configuration—[2-4]...
  • Page 547 18.5 PBX Configuration—[10-5] CO & Incoming Call—Miscellaneous 18.5 PBX Configuration—[10-5] CO & Incoming Call —Miscellaneous The Intercept Routing feature can activate when the destination of an incoming call is unavailable, or when there is no destination for the call, to reroute the call to an alternate destination. Name Description Value Range...
  • Page 548 18.5 PBX Configuration—[10-5] CO & Incoming Call—Miscellaneous PC Programming Manual...
  • Page 549 Section 19 PBX Configuration—[11] Maintenance This section serves as reference operating instructions for the Maintenance menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 550 19.1 PBX Configuration—[11-1] Maintenance—Main 19.1 PBX Configuration—[11-1] Maintenance—Main SMDR Station Message Detail Recording (SMDR) automatically records detailed information about incoming and outgoing calls. Name Description Value Range Links SMDR Format— Selects the format of Type A: 80 digits Feature Manual References Type SMDR output.
  • Page 551 19.1 PBX Configuration—[11-1] Maintenance—Main Name Description Value Range Links Print Information Specifies whether the No Print, Print Feature Manual References —Incoming Call information relating to 2.22.1.1 Station Message Detail incoming trunk calls, such Recording (SMDR) as caller’s identification name and number, is printed.
  • Page 552: Automatic Route Selection (Ars)

    19.1 PBX Configuration—[11-1] Maintenance—Main SMDR Options Name Description Value Range Links Feature Manual Option—ARS Selects the type of the dialled Dial before ARS Dial number to be printed for a call Modification: The References with the ARS feature. user-dialled number 2.5.4.8 Host PBX Access Dial after ARS Code (Access Code to the...
  • Page 553 19.1 PBX Configuration—[11-1] Maintenance—Main Name Description Value Range Links Option— Selects whether private Print Dialled PC Programming Privacy Mode dialling is enabled or disabled, Number: Disables Manual References and how many digits to hide private dialling; all 19.1 PBX Configuration— when enabled.
  • Page 554 19.1 PBX Configuration—[11-1] Maintenance—Main Name Description Value Range Links LAN—SMDR Specifies the port number 1–65535 Feature Manual Port Number used to output SMDR data via References the LAN. 2.22.1.1 Station Message Detail Recording (SMDR) LAN—SMDR Specifies the password used Max. 10 characters Feature Manual Password to output the SMDR data via...
  • Page 555 19.1 PBX Configuration—[11-1] Maintenance—Main Value Name Description Links Range Error Log for UM Enables error information to be Disable, PC Programming Port Busy— logged in the PBX if UM ports were Enable Manual References Detection of All all busy specified in Detection of All 7.3.2 Utility—Log—Syslog UM Port Busy UM Port Busy.
  • Page 556 19.1 PBX Configuration—[11-1] Maintenance—Main Value Name Description Links Range Error Log for Enables error information to be Disable, PC Programming Centralised VM— logged in the PBX if the quantity of Enable Manual References Network MSW network message waiting information 17.1 PBX Configuration— Transmission being re-transmitted is larger than the [9-1] Private Network—TIE...
  • Page 557 19.1 PBX Configuration—[11-1] Maintenance—Main Name Description Value Range Links System Password - PT Specifies the System 4–10 digits (consisting Feature Manual Programming—Prog **: password to authorise the PT of 0–9, *, and #) References User Level user to access User Level 5.5.2 PC programming.
  • Page 558 19.2 PBX Configuration—[11-2] Maintenance—PT Programming Access 19.2 PBX Configuration—[11-2] Maintenance—PT Programming Access The programming items accessible at User and Administrator level can be specified. 100 programming item numbers are displayed at a time. To display other sets of numbers, click the applicable tab. Name Description Value Range...
  • Page 559 19.3 PBX Configuration—[11-3] Maintenance—CS Synchronisation 19.3 PBX Configuration—[11-3] Maintenance—CS Synchronisation 19.3.1 PBX Configuration—[11-3-1] Maintenance—CS Synchronisation—Air Synchronisation You can programme and view settings for Air Synchronisation Groups. Select an Air Synchronisation Group (1-4) to programme from the Air Synchronisation Group Number drop-down list.
  • Page 560 19.3.2 PBX Configuration—[11-3-2] Maintenance—CS Synchronisation—LAN Synchronisation Name Description Value Range Links CS Class Specifies the classification of each CS. Sync Master CS1, Sync This parameter can only be modified Master CS2, Sync Slave when Connection on this screen is set to OUS.
  • Page 561 19.3.2 PBX Configuration—[11-3-2] Maintenance—CS Synchronisation—LAN Synchronisation Click Add. A dialogue box will appear. Non-registered (available) CSs are displayed on the left. Highlight CSs and click the right arrow to select them for addition. Click OK. Deleting CSs Follow the steps below to delete CSs from the LAN synchronisation group. Click Delete.
  • Page 562 19.3.3 PBX Configuration—[11-3-3] Maintenance—CS Synchronisation—LAN Sync Group Setting Name Description Value Range Links CS Class Specifies the classification of each Sync Master CS1, Sync CS. This parameter can only be Master CS2-1, Sync modified when Connection on Master CS2-2, Sync Slave this screen is set to OUS.
  • Page 563 19.3.3 PBX Configuration—[11-3-3] Maintenance—CS Synchronisation—LAN Sync Group Setting Name Description Value Range Links Synchronisation Monitoring Specifies the number of hours 2–168 hours Report Setting—Long Term between performing in-operation Diagnosis Monitoring timer (h) monitoring (long term). PC Programming Manual...
  • Page 564 19.3.3 PBX Configuration—[11-3-3] Maintenance—CS Synchronisation—LAN Sync Group Setting PC Programming Manual...
  • Page 565 Section 20 UM Configuration—[1] Mailbox Settings This section serves as reference operating instructions for the Mailbox Settings menu of the UM Configuration menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 566 20.1 UM Configuration—[1] Mailbox Settings 20.1 UM Configuration—[1] Mailbox Settings A maximum of 500 subscriber mailboxes can be created. Although the System Manager can use a telephone to create or edit mailboxes, the System Administrator can create several mailboxes at once using Web Maintenance Console.
  • Page 567 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links Extension Specifies the extension number of the 2–8 digits PC Programming Manual mailbox’s subscriber. Any valid extension References number including an Extension Group 10.9 PBX Configuration— number can be assigned. [2-9] System—System Options—Option 9 Note...
  • Page 568 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links Extension Specifies the extension number of 2–8 digits PC Programming the mailbox’s subscriber. Any valid Manual extension number including an References Extension Group number can be 10.9 PBX assigned. Configuration—[2-9] System—System Note...
  • Page 569 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links Mailbox Specifies the password needed to Max. 16 digits PC Programming Password access the mailbox. If a default Manual password is programmed by an References administrator, that password will be 26.1 UM assigned automatically when Configuration—[7]...
  • Page 570 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links Class of Determines the set of services COS No. 1–66 PC Programming Service available to the subscriber. Manual (Mailbox) References Note 10.9 PBX • We recommend that Configuration—[2-9] parameters for each COS System—System number be defined before Options—Option 9...
  • Page 571 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links All Calls If this parameter is set to "Yes", the No, Yes Feature Manual Transfer to extension is considered to be a References Mailbox Logical Extension and therefore 3.2.1.3 Automated calls directed to the extension via Attendant (AA) Automated Attendant service are...
  • Page 572 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links No Answer Specifies the length of time that the System, Other (If "Other" PC Programming Time Unified Messaging system waits is selected, specify 10–60 Manual (Selection/ before handling unanswered calls References Other) to the extension.
  • Page 573 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links Incomplete Specifies how the Unified Leave a Message: Allows Feature Manual Call Messaging system handles a call the caller to record a References Handling for when there is no answer. Click Edit message.
  • Page 574 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Notification Parameters The Unified Messaging system is able to notify a subscriber when a new message is recorded in his or her mailbox. There are 3 methods the system can use for notification: – Lighting the Message Waiting Lamp on the subscriber’s extension telephone.
  • Page 575 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links Telephone Assigns a telephone number to Device 1, 2, or Max. 32 digits Feature Device— 3. The subscriber can also specify the number consisting of 0–9, Manual Device No. 1, to be dialled by entering it from his or her , # and special References...
  • Page 576 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links Telephone Specifies if and how each device is used for Not use: The Feature Device— message notification. The subscriber can also selected device is Manual Device No. 1, specify the use mode from his or her telephone. not used for References 2, 3—Use...
  • Page 577 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links E-mail/Text Specifies the name of the user of the device. Max. 64 Feature Message characters Manual Device— References Device No. 1, 3.2.1.28 2, 3—User Message Name Waiting Notification—E- mail Device E-mail/Text Specifies the e-mail address of the device.
  • Page 578 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links E-mail/Text Specifies the callback number to be included in Max. 32 digits (0– Feature Message the notification. , #) Manual Device— References Device No. 1, 3.2.1.28 2, 3— Message Callback Waiting Number...
  • Page 579 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting External MSG Delivery/Auto FWD/Personal Custom Serv This tab contains programming items for External Message Delivery, Auto Forwarding, and Personal Custom Service settings. Name Description Value Range Links External If set to "Yes", subscribers are able to utilise the No, Yes Feature Message...
  • Page 580 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links Auto Specifies the length of time in hours and minutes 00:00–99:59 Feature Forwarding that the system waits before forwarding unplayed Manual Delay Time messages. The maximum delay time is 99 h, 59 References min.
  • Page 581 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links Personal Specifies the Personal Custom Service. The • Feature Transfer to Custom System Administrator can assign an operation to specified Manual Service each key. mailbox: 2– References [the value set 3.2.2.21 Personal Note in Mailbox...
  • Page 582 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links Assigned Operation • Transfer to specified mailbox: Allow the caller to leave messages in a specified mailbox. • Transfer to specified extension: Transfers the caller to a specified extension. •...
  • Page 583 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links No DTMF Specifies the operation taken when no DTMF input Recording: Feature Input (a caller does not dial anything) is received after The caller will Manual Operation the Personal Greeting. be guided to References leave a...
  • Page 584 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links List 1 Specifies the mailbox numbers that belong to the Max. 40 Feature Manual Members–List list. mailboxes References 4 Members Follow the steps below to edit list members. per list 3.2.2.14 Group Click Edit for a List Members item.
  • Page 585 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links Auto Login When this item is set to "Enable", Disable, Enable Feature Manual Extension subscribers are able to access References their mailbox directly without 3.2.2.2 Automatic entering the mailbox number. Login Subscribers can automatically log in from their extensions, by calling...
  • Page 586 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links Auto Login Specifies the DDI/DID number for Max. 20 digits Feature Manual DDI/DID Automatic Login. When the References Unified Messaging system 3.2.2.2 Automatic receives this DDI/DID number Login from the PBX, the caller (subscriber) is automatically logged in to the mailbox.
  • Page 587 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting Name Description Value Range Links Direct Service Specifies which features can be Record No Answer PC Programming UM Extension directly accessed by dialling a Greeting: The subscriber Manual Unified Messaging extension can record the greeting References number.
  • Page 588 20.1.3 UM Configuration—[1-3] Mailbox Settings—Auto Configuration Name Description Value Range Links Subscriber Service - Specifies if the system announces to subscribers the Yes, No New Voice Messages number of only new voice messages in their mailbox when the subscriber logs in. Subscriber Service - Specifies if the system announces to subscribers the Yes, No...
  • Page 589 20.1.3 UM Configuration—[1-3] Mailbox Settings—Auto Configuration Name Description Value Range Links Select the Specifies Auto configuration mode from the Create Installation following following. mailboxes Manual options Re-create all References Note mailboxes 5.11 Automatic In Re-create all mailboxes mode, all voice Configuration of data is deleted, including data that is recorded Mailboxes...
  • Page 590 20.1.3 UM Configuration—[1-3] Mailbox Settings—Auto Configuration PC Programming Manual...
  • Page 591 Section 21 UM Configuration—[2] Class of Service This section serves as reference operating instructions for the Class of Service menu of the UM Configuration menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 592 21.1 UM Configuration—[2] Class of Service 21.1 UM Configuration—[2] Class of Service Each mailbox is assigned a Class of Service (COS) that determines the set of services that are available to its subscriber. There are 66 classes. Mailboxes can be assigned to their own or to the same COS as needed.
  • Page 593 21.1 UM Configuration—[2] Class of Service Name Description Value Range Links Tutorial The tutorial is a series of voice prompts Normal: A Feature Manual for setting up the mailbox that is played navigation voice References to subscribers when they first log in to menu is given for 3.2.2.27 Subscriber their mailbox.
  • Page 594 21.1 UM Configuration—[2] Class of Service Name Description Value Range Links Remote Call Select if subscribers in the Class of Yes, No Feature Manual Forward to Service have allowed to do Remote References Call Forward to CO. 3.1.1 Unified Messaging System Overview Mailbox Name...
  • Page 595 21.1 UM Configuration—[2] Class of Service Name Description Value Range Links New Message Defines the number of days that new 1–30 days Retention Time messages will remain in mailboxes for (Limited) (days) subscribers in the Class of Service. The storage period begins the day after the message reception.
  • Page 596 21.1 UM Configuration—[2] Class of Service Name Description Value Range Links Message Specifies when message envelopes (message Before: The Envelope Setting date and time, name of the person who system recorded or transferred the message, announces the telephone number of the caller) are message announced.
  • Page 597 21.1 UM Configuration—[2] Class of Service Name Description Value Range Links Play System If set to "Yes", directions for recording a No, Yes Prompt after message are given to the caller immediately Personal Greeting after the personal greeting of the subscriber in the Class of Service has been played.
  • Page 598 21.1 UM Configuration—[2] Class of Service Name Description Value Range Links Play New If set to "Yes", the system plays all new No, Yes Messages messages for subscribers in the Class of Sequentially Service sequentially without system prompts. The subscriber’s Service Top Menu will be heard after all of the messages are played.
  • Page 599 21.1 UM Configuration—[2] Class of Service Name Description Value Range Links Password Expiry Specifies the number of days a set mailbox 5–200 days Feature Period (Other) password will be used before it expires and the Manual system prompts the subscriber for a new References password.
  • Page 600 21.1 UM Configuration—[2] Class of Service Value Name Description Links Range Call Transfer If set to "Yes", the system allows calls to be No, Yes Feature Manual to Outside transferred to a trunk via the following features: References Custom Service, Caller ID Callback, Call Transfer 3.2.1.7 Call Transfer to Service, Personal Custom Service, Call-through Outside...
  • Page 601 21.1 UM Configuration—[2] Class of Service Value Name Description Links Range Owner Name Specifies if subscribers in the Class of No, Yes Feature Manual Service are given a voice prompt selection to References change the mailbox owner’s name when 3.2.1.21 Hospitality Mode accessing their mailbox.
  • Page 602 21.1 UM Configuration—[2] Class of Service PC Programming Manual...
  • Page 603 Section 22 UM Configuration—[3] UM Extension / Trunk Service This section serves as reference operating instructions for the Port/Trunk Service menu of the UM Configuration menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 604 22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group 22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group The parameters of Service Groups determine how calls are handled throughout the day. Each Service Group (therefore each port) can have a different call service for each time mode (day, night, lunch, break). One of 5 incoming call services (Voice Mail, Automated Attendant, Interview, Custom Service or Transfer to Mailbox) can be assigned to each call service.
  • Page 605 22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group Name Description Value Range Links Day, Night, Specifies the language of system Primary, PC Programming Lunch, and Break prompts used by this call service. If Selective, Manual Mode - Incoming set to "Primary", the default language Guidance No.
  • Page 606 22.2 UM Configuration—[3-2] UM Extension / Trunk Service—Port Assignment 22.2 UM Configuration—[3-2] UM Extension / Trunk Service—Port Assignment You can assign a Service Group created in 22.1 UM Configuration—[3-1] UM Extension / Trunk Service —Service Group to each UM port. For each UM port number, select a Service Group number (1–64) from the Service Group drop-down list.
  • Page 607 Section 23 UM Configuration—[4] Service Settings This section serves as reference operating instructions for the Service Settings menu of the UM Configuration menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 608 23.1 UM Configuration—[4-1] Service Settings—Caller ID / PIN Call Routing 23.1 UM Configuration—[4-1] Service Settings— Caller ID / PIN Call Routing A maximum of 200 Caller ID/PIN numbers can be assigned so that callers are automatically forwarded to a pre-programmed destination. A different destination can be set for each time mode (day, night, lunch, break).
  • Page 609 23.1 UM Configuration—[4-1] Service Settings—Caller ID / PIN Call Routing Name Description Value Range Links Call Transfer Specifies the destination to which the call None: disables this Feature Manual for Day, Night, from an assigned Caller ID number is feature. References Lunch, and automatically forwarded.
  • Page 610 23.2 UM Configuration—[4-2] Service Settings—Parameters 23.2 UM Configuration—[4-2] Service Settings— Parameters Automated Attendant Name Description Value Range Links Wait Time for Specifies the length of time the 0–20 s First Digit (0-20 system waits for the caller to dial a digit before assuming the caller cannot input a DTMF signal and therefore activates No DTMF Input...
  • Page 611 23.2 UM Configuration—[4-2] Service Settings—Parameters Name Description Value Range Links Operator Service Specifies the extension number for 1–8 digits Feature Manual —Operator’s Operator 1, 2, and 3 for the checked References Extension time setting. 3.2.1.34 Operator Service Note • The default extension number of Operator 1 in day mode cannot be used with the Message Waiting Notification...
  • Page 612 23.2 UM Configuration—[4-2] Service Settings—Parameters Name Description Value Range Links Operator Service Specifies how to handle calls when Hold: Automatically Feature Manual —Busy the operator is busy. places the caller on References Coverage Mode hold and the 3.2.1.34 Operator operator is called Service again.
  • Page 613 23.2 UM Configuration—[4-2] Service Settings—Parameters Name Description Value Range Links Operator Service Specifies how to handle operator calls Caller Select: PC Programming —No Answer when they are not answered within Allows the caller to Manual Coverage Mode the time period set in Operator leave a message or References Service—Operator No Answer Time...
  • Page 614 23.2 UM Configuration—[4-2] Service Settings—Parameters Name Description Value Range Links Call Hold Mode If Call Hold Mode is checked, the Enable (checked), Feature Manual system gives callers the option of Disable (unchecked) References either holding for a specific extension 3.2.1.3 Automated or selecting one of several Incomplete Attendant (AA) Call Handling Service options.
  • Page 615 23.2 UM Configuration—[4-2] Service Settings—Parameters Name Description Value Range Links Alternate Specifies extensions that require a Max. 32 extensions PC Programming Extension different transfer sequence than (max. 5 digits per Manual normal. Calls to these extensions will extension) References be transferred according with the 24.4 UM setting for 24.4 UM Configuration—...
  • Page 616 23.2 UM Configuration—[4-2] Service Settings—Parameters No DTMF Input Operation Name Description Value Range Links Feature Manual No DTMF Input Specifies where a caller will G.D.M.: The caller is Call Coverage for be transferred when there is transferred to the General References Day, Night, Lunch, no DTMF input in response...
  • Page 617 23.2 UM Configuration—[4-2] Service Settings—Parameters Toll Saver Name Description Value Range Links Delayed Answer Time Specifies the time period before the 5–60 s for New Message (5-60 system answers the call when there are new messages. Delayed Answer Time Specifies the time period before the 5–60 s Feature Manual for No New Message...
  • Page 618 23.3 UM Configuration—[4-3] Service Settings—Custom Service 23.3 UM Configuration—[4-3] Service Settings— Custom Service A Custom Service allows callers to perform specific functions by pressing dial buttons on their telephones while listening to voice guidance (Custom Service Menu). Custom Services allow callers to connect themselves to an extension, mailbox, Mailbox Group, operator, fax machine, etc., without the assistance of an operator.
  • Page 619 23.3 UM Configuration—[4-3] Service Settings—Custom Service [From the Custom Service List] Select a custom service sheet. Enter the desired Custom Service number under Quick Search and click Edit Custom Service. Edit the parameters in the Custom Service parameters dialogue box. Click OK.
  • Page 620 23.3.1 UM Configuration—[4-3] Service Settings—Custom Service—Menu & Transfer Click OK. 23.3.1 UM Configuration—[4-3] Service Settings—Custom Service—Menu & Transfer The below parameters are set for the Menu Transfer Custom Service in the Custom Service Builder. This Custom Service type guides callers to press certain buttons to connect themselves with the designated party.
  • Page 621 23.3.1 UM Configuration—[4-3] Service Settings—Custom Service—Menu & Transfer Name Description Value Range Links Call Specifies the type of dialling that Extn: enables callers to be Feature Manual Transfer the system accepts during the transferred directly to their References Anytime Custom Service in addition to the intended party by dialling the 3.2.1.15 Custom single-digit Custom Service...
  • Page 622 23.3.1 UM Configuration—[4-3] Service Settings—Custom Service—Menu & Transfer Name Description Value Range Links Wait for This parameter is only valid when 1–5 s Feature Manual Second Call Transfer Anytime is set to a References Digit (1-5 s) value other than "No". After the 3.2.1.15 Custom caller dials a digit (the first digit) Service...
  • Page 623 23.3.1 UM Configuration—[4-3] Service Settings—Custom Service—Menu & Transfer Name Description Value Range Links Prev Menu: Returns the caller to the previous menu (not available if there was no previous menu). CS: Transfers the caller to the Custom Service specified here. VM Serv: Allows the caller to access Voice Mail Service.
  • Page 624 23.3.2 UM Configuration—[4-3] Service Settings—Custom Service—Date Control Name Description Value Range Links Dial by Name: Requests the caller to enter the first 3 or 4 letters of a first or last name of the person the caller wishes to reach, then transfers the caller to the corresponding extension.
  • Page 625 23.3.3 UM Configuration—[4-3] Service Settings—Custom Service—Time Control Name Description Value Range Links Description The information typed in Max. 32 characters Feature this field is for reference Manual only. References 3.2.1.15 Custom Service Period 1–5, Period 1–5: Period 1–5: Feature Outside Specifies the name of Name: Max.
  • Page 626 23.3.4 UM Configuration—[4-3] Service Settings—Custom Service—Day Control Name Description Value Range Links Period 1–5, Period 1–5: Period 1–5: Feature Outside Specifies the name of time Name: Max. 16 characters Manual period for reference, start From/To: Select the check box, click the References and end time, and an input field, and then specify a time (hour...
  • Page 627 23.3.5 UM Configuration—[4-3] Service Settings—Custom Service—Password Name Description Value Range Links Sunday– Specifies a service for each day of the Assigned Operation: Trf Feature Saturday, week and for all holidays. to Mbx, Trf to Ext, Manual Holiday Operator, Trf to Out, Exit, References Note Prev Menu, CS, VM...
  • Page 628 23.3.5 UM Configuration—[4-3] Service Settings—Custom Service—Password Name Description Value Range Links Menu Repeat Specifies the number of times 1–3 times Feature Manual Cycle (1-3) the Custom Service menu References message will be repeated to 3.2.1.15 Custom the caller. Service Wait for First Specifies the length of time 1–10 s Feature Manual...
  • Page 629 23.3.5 UM Configuration—[4-3] Service Settings—Custom Service—Password Name Description Value Range Links Pass1–5, Pass1–5: Pass1–5: Feature Manual Cancel Specifies a password and an Password: Max. 12 digits References operation for the specified Assigned Operation: Trf to Mbx, 3.2.1.15 Custom password. Trf to Ext, Operator, Trf to Out, Service Exit, Prev Menu, CS, VM Serv, Cancel:...
  • Page 630 23.4 UM Configuration—[4-4] Service Settings—Holiday Table 23.4 UM Configuration—[4-4] Service Settings— Holiday Table Holidays can be set for and assigned to service groups and Unified Messaging ports. When a call is received from a certain service group or by a certain subscriber during the time frame set for an assigned holiday, the call handling settings for that holiday will be used.
  • Page 631 23.4 UM Configuration—[4-4] Service Settings—Holiday Table Name Description Value Range Links End Date Specifies the month and day of the Month and Day PC Programming (Month holiday end date. Click the cell to Manual References Day) display a calendar. Select a month 10.5 PBX Configuration—...
  • Page 632 23.4 UM Configuration—[4-4] Service Settings—Holiday Table Name Description Value Range Links Service One of 4 incoming call services (Voice Voice Mail Feature Manual Mail, Automated Attendant, Interview, Service: The caller References or Custom Service) can be assigned is transferred to 3.2.1.20 Holiday Service to each holiday.
  • Page 633 Section 24 UM Configuration—[5] System Parameters This section serves as reference operating instructions for the System Parameters menu of the UM Configuration menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 634 24.1 UM Configuration—[5-1] System Parameters—Mailbox Group 24.1 UM Configuration—[5-1] System Parameters— Mailbox Group Also called System Group Distribution Lists. Mailbox Groups allow a caller or subscriber to record a message and have it sent to several mailboxes. Messages sent to a Mailbox Group are sent to all subscribers in the group.
  • Page 635 24.1 UM Configuration—[5-1] System Parameters—Mailbox Group The Open dialogue box appears. Navigate to the folder containing the WAV files you want to open. WAV files must meet the following specifications: – G.711 PCM codec – 8 kHz, 8-bit sampling rate –...
  • Page 636 24.2 UM Configuration—[5-2] System Parameters—Extension Group 24.2 UM Configuration—[5-2] System Parameters— Extension Group An Extension Group is a group of extensions that share a common mailbox. Each group has an Extension Group number. If the group number is assigned as the owner of a mailbox, then all members cannot be assigned their own personal mailboxes.
  • Page 637 24.3 UM Configuration—[5-3] System Parameters—System Caller Name Announcement 24.3 UM Configuration—[5-3] System Parameters— System Caller Name Announcement Allows the System Administrator to store a maximum of 200 telephone numbers and record a caller name for each telephone number. The caller name is announced when playing a message in their mailbox from one of the pre-programmed callers, when the system transfers a call to the subscriber from one of the pre- programmed callers (Caller ID Screening), and when the system pages the subscriber by intercom (Intercom Paging).
  • Page 638 24.3 UM Configuration—[5-3] System Parameters—System Caller Name Announcement – 8 kHz, 8-bit sampling rate – Monaural – A-law or µ-law encoding Select the desired WAV file. Click Open to import the file. Click OK. Name Description Value Range Links Feature Manual Caller-ID No.
  • Page 639 24.4 UM Configuration—[5-4] System Parameters—Parameters 24.4 UM Configuration—[5-4] System Parameters— Parameters Daily Hours Setting Name Description Value Range Links Clock Format Specifies the time format (12-hour or 24- 12 H, 24 H hour). Note The selected time format (12-hour or 24-hour) affects the time format of reports as well as the time that appears in e-mail notifications for new...
  • Page 640 24.4 UM Configuration—[5-4] System Parameters—Parameters Name Description Value Range Links Language 1–5— Assigns a selection number (1– Language 1–5 PC Programming Language (1–5) 9) to each language. Callers use Manual References the numbers to select the 22.1 UM Configuration desired languages for their —[3-1] UM Extension / message prompts.
  • Page 641 24.4 UM Configuration—[5-4] System Parameters—Parameters Name Description Value Range Links Delay Time After Specifies the length of time (in 0–10 s Feature Manual Connected seconds) that the system waits References Received for after the line is connected for 3.2.1.41 System Incoming (0-10 s) incoming calls before playing Prompts...
  • Page 642 24.4 UM Configuration—[5-4] System Parameters—Parameters PBX Parameters Specifies how the system will initiate and control call transfers, setup outgoing calls, and control message waiting lamps on extensions. Name Description Value Range Links PBX Environment— Specifies the Max. 16 digits consisting of 0–9, Operator Transfer sequence for and special codes...
  • Page 643 24.4 UM Configuration—[5-4] System Parameters—Parameters Dialling Parameters/MSW Notification Value Name Description Links Range Dialling Parameters Specifies the length of time that the 10–60 s PC Programming —Call Transfer No system waits before retrieving the Manual References Answer Time (10-60 transferred call when there is no answer 12.1 PBX at the destination extension.
  • Page 644 24.4 UM Configuration—[5-4] System Parameters—Parameters Name Description Value Range Links Busy Delay Specifies the length of time (in 1–60 min Feature Manual (min) minutes) the system waits to try to (Malaysia: 2– References deliver an external message again 120 min) 3.2.2.12 External when the destination is busy.
  • Page 645 24.4 UM Configuration—[5-4] System Parameters—Parameters Intercom Paging Parameters Unified Messaging Intercom Paging functions in conjunction with the Intercom Paging feature of the PBX. It allows the system to page the called party (announce the caller’s name, line number, etc.) while the caller is placed on hold.
  • Page 646 24.4 UM Configuration—[5-4] System Parameters—Parameters Name Description Value Range Links Automatic Specifies the detection and destination of Disable, Transfer to Fax Transfer of incoming fax calls. Extension Incoming Fax Note Call The system can detect incoming fax signals during the first 30 seconds after it answers incoming calls.
  • Page 647 24.4 UM Configuration—[5-4] System Parameters—Parameters Name Description Value Range Links Determines what action the system takes No: The system will not Notification when an incoming fax call is successfully notify the Fax Manager when Mode received by the main or alternate fax fax calls are answered.
  • Page 648 24.4 UM Configuration—[5-4] System Parameters—Parameters Name Description Value Range Links Outside Transfer Specifies the sequence the Max. 16 digits consisting of 0–9, Sequence—EFA system uses to transfer calls , # and special codes Transfer to trunks using EFA (External D: Disconnecting Sequence (Up to Feature Access).
  • Page 649 24.4 UM Configuration—[5-4] System Parameters—Parameters Name Description Value Range Links Outside Transfer Specifies the answering Guidance: The system plays the Feature Sequence—Call method the system uses to following guidance before Manual Transfer to detect whether the destination connecting the line to the References Outside Answer party has answered the...
  • Page 650 24.4 UM Configuration—[5-4] System Parameters—Parameters Name Description Value Range Links Trunk Group (1– Specifies whether or not the Enable, Disable 64)—Caller ID system allows a subscriber to Callback call back the party who left a message in his or her mailbox by using the caller ID information sent from the PBX.
  • Page 651 24.4 UM Configuration—[5-4] System Parameters—Parameters Name Description Value Range Links Maximum Specifies the maximum length of 1–30 min Feature Manual Message Length voice messages sent as e-mail References (Other) (1-30 min) attachments. 3.2.1.28 Message Waiting Notification—E-mail Note Device If you attach a voice message that is longer than this setting, surplus parts of the message may be discarded when sending...
  • Page 652 24.4 UM Configuration—[5-4] System Parameters—Parameters PC Programming Manual...
  • Page 653 Section 25 UM Configuration—[6] H/W Settings This section serves as reference operating instructions for the H/W Settings menu of the UM Configuration menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 654 25.1 UM Configuration—[6] H/W Settings 25.1 UM Configuration—[6] H/W Settings Global Parameters Global parameters define the settings that affect integration with other PBX operations. Name Description Value Range Links Maximum Time to Wait Specifies the length of time that the system waits 5–200 (×...
  • Page 655 Section 26 UM Configuration—[7] System Security This section serves as reference operating instructions for the System Security menu of the UM Configuration menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 656 26.1 UM Configuration—[7] System Security 26.1 UM Configuration—[7] System Security Manager Name Description Value Range Links Login Failures before Specifies the number of times an 1–99 times Disconnection (1-99 invalid password can be entered, times) when the System Manager or Message Manager tries to log in to the system using a telephone, before the call is disconnected.
  • Page 657 26.1 UM Configuration—[7] System Security Value Name Description Links Range Login Failures before Specifies the number of times an invalid 1–99 times Disconnection (1-99 password can be entered before the system times) disconnects the call. In order to use this feature, Enable Login Failure Disconnection must be set to "Enable".
  • Page 658 26.1 UM Configuration—[7] System Security PC Programming Manual...
  • Page 659 Section 27 Network Service This section serves as reference operating instructions for the Network Service menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 660 27.1 Network Service—[1] IP Address/Ports 27.1 Network Service—[1] IP Address/Ports Basic Settings Name Description Value Range Links LAN Setting—DHCP Specifies the port number of the 68, 1024–65535 Port Number DHCP client. This parameter is only available for entering values when Obtain an IP address automatically is selected.
  • Page 661 27.1 Network Service—[1] IP Address/Ports Name Description Value Range Links DNS Setting—Obtain Specifies whether to enable the Obtain DNS server Feature DNS server address DHCP server to assign DNS server address automatically, Manual automatically/Use the address information automatically to Use the following DNS References following DNS server the mother board, or to enter the...
  • Page 662 27.1 Network Service—[1] IP Address/Ports Reference The items displayed in this tab are the settings obtained from a DHCP server by the DHCP client of the PBX. They are for reference only. Value Name Description Links Range Assigned IP Address—IP Indicates the assigned IP address of the mother Address board (reference only).
  • Page 663 27.2 Network Service—[2] Server Feature 27.2 Network Service—[2] Server Feature 27.2.1 Network Service—[2-1] Server Feature—DHCP Settings for the DHCP Server can be programmed. DHCP Server Name Description Value Range Links DHCP Server Specifies if the DHCP server functions of the PBX are Disable, Enable enabled or not.
  • Page 664 27.2.3 Network Service—[2-4] Server Feature—HTTP Name Description Value Range Links Connection Control Specifies the port number for connecting 21, 990, 1024–65535 —Control Port to the PBX’s FTP server. number Data Transfer Port Specifies the minimum port number for 1024–65535 —Port number FTP data transfer.
  • Page 665 27.2.5 Network Service—[2-6] Server Feature—SMTP Value Name Description Links Range Enables or disables NTP service with the Disable, PC Programming Manual server PBX’s NTP server for connected KX-UT Enable References series SIP phones. 10.1.2 PBX Configuration—[2-1-2] When this feature is enabled, the PBX System—Date &...
  • Page 666 27.3 Network Service—[3] Client Feature 27.3 Network Service—[3] Client Feature 27.3.1 Network Service—[3-1] Client Feature—FTP FTP client connection settings can be programmed. Up to 5 FTP sites can be specified for connections. Connection 1—Connection 5 Name Description Value Range Links Connection Specifies the name of the connection to Max.
  • Page 667 27.3.3 Network Service—[3-3] Client Feature—SNMP Agent Name Description Value Range Links Port Specifies the connection port for the 514, 1024–65535 remote Syslog server. 27.3.3 Network Service—[3-3] Client Feature—SNMP Agent Using SNMP (Simple Network Management Protocol), it is possible for a PC assigned as an SNMP manager to manage and receive PBX system status information, such as alarm information and general system activity.
  • Page 668 27.3.4 Network Service—[3-4] Client Feature—HTTP Name Description Value Range Links IP Address Specifies the IP address of 1.0.0.0– Feature Manual an SNMP manager. Click the 223.255.255.255 References button next to IP Address 5.6.5 Simple Network and enter the address. Management Protocol (SNMP) System Monitor Host name Specifies the host name of...
  • Page 669 27.3.5 Network Service—[3-5] Client Feature—Remote Maintenance Name Description Value Range Links Proxy Address—IP Specifies the IP address of Valid IP address Address the proxy server. Proxy Address— Specifies the host name of Valid host name Name the proxy server. Port Number Specifies the port number for 1–65535 the proxy connection.
  • Page 670 27.3.5 Network Service—[3-5] Client Feature—Remote Maintenance Name Description Value Range Links Remote Displays the connection No Connect: In Maintenance status with the remote standby mode Server Connection maintenance server. Connecting (try N Status times) : Attempting connection (N times) Connected: Connection is normal Failed...
  • Page 671 27.3.6 Network Service—[3-6] Client Feature—SMTP 27.3.6 Network Service—[3-6] Client Feature—SMTP Settings for SMTP for sending e-mail for PBX functions can be programmed. Name Description Value Range Links Mail sender information Specifies the name to be used as the Max. 64 characters name sender of the e-mails from the PBX.
  • Page 672 27.3.6 Network Service—[3-6] Client Feature—SMTP Name Description Value Range Links POP Before SMTP— Specifies the password for the POP Max. 64 characters Password server when POP before SMTP is enabled. PC Programming Manual...
  • Page 673 27.4 Network Service—[4] Other 27.4 Network Service—[4] Other 27.4.1 Network Service—[4-1] Other—Security Network security settings can be programmed. Name Description Value Range Links ICMP Echo Reply—LAN Specifies if the LAN port will send ICMP Enable, Disable Port echo-replies to incoming ICMP echo- requests.
  • Page 674 27.4.2 Network Service—[4-2] Other—NAS PC Programming Manual...
  • Page 675 Section 28 Appendix PC Programming Manual...
  • Page 676 28.1 Revision History 28.1 Revision History 28.1.1 PFMPR Software File Version 004.1xxxx New Contents • 6.2 Tool—BRI Automatic Configuration • 7.4.4 Utility—Monitor/Trace—CS Status Monitor—Air Sync Group • 7.4.5 Utility—Monitor/Trace—CS Status Monitor—LAN Sync Group • 7.4.9 Utility—Monitor/Trace—TCP Trace • 7.5.5 Utility—Report—IP-CS Information •...
  • Page 677 28.1.1 PFMPR Software File Version 004.1xxxx • 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—FWD / DND— Remote FWD COS • 18.4 PBX Configuration—[10-4] CO & Incoming Call—MSN Table • 19.3.2 PBX Configuration—[11-3-2] Maintenance—CS Synchronisation—LAN Synchronisation • 19.3.3 PBX Configuration—[11-3-3] Maintenance—CS Synchronisation—LAN Sync Group Setting Changed Contents •...
  • Page 678 28.1.2 PFMPR Software File Version 004.2xxxx • 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW—Option • 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW—Called Party • 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW—Voice/FAX • 9.13 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-IPEXT • 9.14 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPEXT—Option • 9.17 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-IPCS •...
  • Page 679 28.1.3 PFMPR Software File Version 004.3xxxx – Use Quick Dial for CO rerouting during "Break" Mode. – Use quick dial for rerouting to public CO when TIE line does not work. • 11.5.3 PBX Configuration—[3-5-3] Group—Incoming Call Distribution Group—Miscellaneous—Options— Call Log for Built-in ACD Report—ICD Group Unanswered Call Log Changed Contents •...
  • Page 680 SIP Extension—SIP-TLS • 9.16 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPEXT – Forced De-registration – Main—SIP Phone Type – Remote Place (Location / P2P)—Panasonic SIP Phone only • 10.5 PBX Configuration—[2-5] System—Holiday Table – Holiday Table—Start Time – Holiday Table—End Time – Holiday Table—Retain Holiday •...
  • Page 681 28.1.6 PFMPR Software File Version 006.0xxxx • 6.1.2 Tool—System Data Backup—Backup to NAS • 7.7.1 Utility—Email Notification—Alert • 8.2.1 Users—Add User—Single User—Contact • 8.2.1 Users—Add User—Single User—Unified Message—Mailbox Password (Message Client) • 9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site – Port Number—CTI Port Number –...
  • Page 682 28.1.7 PFMPR Software File Version 007.xxxxx • 8.4.2 Users—Call Management—ACD Report • 8.4.3 Users—Call Management—ACD Scheduled Export • 8.4.4 Users—Call Management—ACD Export History • 9.3 PBX Configuration—[1-1] Configuration—Slot—Activation Key Status • 9.21 PBX Configuration—[1-1] Configuration—Slot—Card Property—Extension Type • 11.1.4 PBX Configuration—[3-1-4] Group—Trunk Group—Dialling Plan •...
  • Page 683 Feature Programming References PC Programming Manual...
  • Page 684 Feature Programming References Absent Message • 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features—Absent Message Set / Cancel • 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Option 3—Absent Message • 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—Option 3—Absent Message • 14.5 PBX Configuration—[6-5] Feature—Absent Message Feature Manual References 2.20.2 Absent Message Account Code Entry •...
  • Page 685 Feature Programming References 2.5.2 Automatic Extension Release Automatic Fax Transfer • 10.3 PBX Configuration—[2-3] System—Timers & Counters—DISA—Intercept Timer—Day (s), Lunch (s), Break (s), Night (s) • 13.3.2 PBX Configuration—[5-3-2] Optional Device—Voice Message—DISA Message—Fax Extension Feature Manual References 2.16.2 Automatic Fax Transfer Automatic Route Selection (ARS) •...
  • Page 686 Feature Programming References Background Music (BGM) • 10.2 PBX Configuration—[2-2] System—Operator & BGM • 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features – External BGM On / Off – BGM Set / Cancel • 10.11.1 PBX Configuration—[2-11-1] System—Audio Gain—Paging/MOH – Internal MOH—MOH1-2 (Music On Hold 1-2) •...
  • Page 687 Feature Programming References • 12.1.8 PBX Configuration—[4-1-8] Extension—Wired Extension—Simplified Voice Message • 12.2.6 PBX Configuration—[4-2-6] Extension—Portable Station—Simplified Voice Message • 13.3.3 PBX Configuration—[5-3-3] Optional Device—Voice Message—SVM Feature Manual References 2.16.3 Built-in Simplified Voice Message (SVM) CA (Communication Assistant) • 10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings—CA •...
  • Page 688 Feature Programming References – Charge Options—Action at Charge Limit – Charge Options—Meter Start on Answer Detection Feature Manual References 2.22.3 Call Charge Services Call Distribution Port Group • 9.11.2 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-IPGW—Hunt Pattern—Hunt Pattern 1–16—Leading Number • 9.11.2 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-IPGW—Hunt Pattern—Hunt Pattern 1–16—Call Distribution Port Group—1st–16th •...
  • Page 689 Feature Programming References Call Forwarding (FWD) • 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features—FWD No Answer Timer • 10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings – CO & SMDR—Call Forward to CO – Manager—Group Forward Set – Optional Device & Other Extensions—Remote Operation by Other Extension •...
  • Page 690 Feature Programming References • 12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button—Type • 12.2.3 PBX Configuration—[4-2-3] Extension—Portable Station—Flexible Button—Type Feature Manual References 4.1.2.6 Call Hold (HOLD)—by ISDN Call Monitor • 10.6.3 PBX Configuration—[2-6-3] System—Numbering Plan—B/NA DND Call Feature—Call Monitor • 10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings—Executive—Call Monitor •...
  • Page 691 Feature Programming References • 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Option 3—Call Pickup Deny • 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—Option 3—Call Pickup Deny Feature Manual References 2.4.3 Call Pickup Call Transfer • 10.2 PBX Configuration—[2-2] System—Operator & BGM—BGM and Music on Hold—Sound on Transfer •...
  • Page 692 Feature Programming References Call Waiting • 9.23 PBX Configuration—[1-1] Configuration—Slot—Card Property - LCO type—Caller ID—Caller ID Signalling • 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features – Manual Call Waiting for Extension Call – Automatic Call Waiting • 10.6.3 PBX Configuration—[2-6-3] System—Numbering Plan—B/NA DND Call Feature –...
  • Page 693 Feature Programming References Caller ID • 10.3 PBX Configuration—[2-3] System—Timers & Counters—Miscellaneous – Caller ID—Waiting to receive (s) – Caller ID—Visual Caller ID Display (s) • 10.9 PBX Configuration—[2-9] System—System Options—Option 4—Private Network—Public Call through Private Network—Minimum Public Caller ID Digits •...
  • Page 694 Feature Programming References – Supplementary Service—COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY • 9.27 PBX Configuration—[1-1] Configuration—Slot—Port Property - PRI Port – CO Setting—Subscriber Number – Supplementary Service—COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, E911, 3PTY •...
  • Page 695 Feature Programming References – CLIR Set / Cancel • 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Main – Extension Number – Extension Name • 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—Main – Extension Number – Extension Name Feature Manual References 4.3.4.2 Calling/Connected Line Identification Presentation (CLIP/COLP) and Calling/Connected Name Identification Presentation (CNIP/CONP)—by QSIG Centralised Voice Mail •...
  • Page 696 Feature Programming References Feature Manual References 4.3.2.2 Common Extension Numbering for Multiple PBXs Completion of Calls to Busy Subscriber (CCBS) • 9.26 PBX Configuration—[1-1] Configuration—Slot—Port Property - BRI Port—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY •...
  • Page 697 Feature Programming References • 10.9 PBX Configuration—[2-9] System—System Options—Option 3 – Confirmation Tone—Tone 4-1 : Start Conference – Confirmation Tone—Tone 4-2 : Finish Conference – Echo Cancel—Conference • 10.9 PBX Configuration—[2-9] System—System Options—Option 8—Conference Group—Maximum Number of Speakers During a Conference Group Call •...
  • Page 698 Feature Programming References • 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Option 2—Data Mode Feature Manual References 2.11.5 Data Line Security Dial Tone • 10.9 PBX Configuration—[2-9] System—System Options—Option 3 – Dial Tone—Distinctive Dial Tone – Dial Tone—Dial Tone for Extension – Dial Tone—Dial Tone for ARS Feature Manual References 2.25.1 Dial Tone...
  • Page 699 Feature Programming References Direct Inward Dialling (DID)/Direct Dialling In (DDI) • 10.3 PBX Configuration—[2-3] System—Timers & Counters—Miscellaneous—Incoming Call Inter-digit Timer—DDI / DID (s) • 18.2 PBX Configuration—[10-2] CO & Incoming Call—DIL Table & Port Settings—DDI / DID / TIE / MSN –...
  • Page 700 Feature Programming References Direct SIP Connection • 9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site • 9.8 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-SIPGW • 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW Feature Manual References 4.1.1.2 Direct SIP Connection Display Information • 10.9 PBX Configuration—[2-9] System—System Options—Option 5—PT Feature Access—No. 1–8 •...
  • Page 701 Feature Programming References • 12.1.2 PBX Configuration—[4-1-2] Extension—Wired Extension—FWD/DND • 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—FWD / DND • 12.2.2 PBX Configuration—[4-2-2] Extension—Portable Station—FWD/DND Feature Manual References 2.3.3 Do Not Disturb (DND) Door Open • 9.34 PBX Configuration—[1-1] Configuration—Slot—Card Property—DOORPHONE Card •...
  • Page 702 Feature Programming References E-mail Notification for Extension Users • 8.2.1 Users—Add User—Single User • 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—Notification Parameters—E-mail/Text Message Device—Device No. 1, 2, 3—E-mail Address • 27.3.6 Network Service—[3-6] Client Feature—SMTP Feature Manual References 5.4.1 E-mail Notification for Extension Users E-mail Notification for Manager •...
  • Page 703 Feature Programming References Feature Manual References 2.24.3.2 Enhanced Walking Extension Executive Busy Override • 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features—Executive Override Deny Set / Cancel • 10.6.3 PBX Configuration—[2-6-3] System—Numbering Plan—B/NA DND Call Feature—Executive Busy Override • 10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings—Executive –...
  • Page 704 Feature Programming References Extension Personal Identification Number (PIN) • 10.3 PBX Configuration—[2-3] System—Timers & Counters—Miscellaneous—Extension PIN—Lock Counter • 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features—Extension PIN Set / Cancel • 10.9 PBX Configuration—[2-9] System—System Options—Option 1—PT LCD—Password / PIN Display • 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Main—Extension •...
  • Page 705 Feature Programming References • 13.5 PBX Configuration—[5-5] Optional Device—External Sensor Feature Manual References 2.18.3 External Sensor Flash/Recall/Terminate • 9.24 PBX Configuration—[1-1] Configuration—Slot—Port Property - LCO Port—Disconnect Time • 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Option 7—Flash Mode during CO Conversation • 12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button—Type •...
  • Page 706 Feature Programming References • 11.7.2 PBX Configuration—[3-7-2] Group—UM Group—Unit Settings—Floating Extension No. • 11.8 PBX Configuration—[3-8] Group—PS Ring Group—Floating Extension Number • 13.2 PBX Configuration—[5-2] Optional Device—External Pager—Floating Extension Number • 13.3.2 PBX Configuration—[5-3-2] Optional Device—Voice Message—DISA Message—Floating Extension Number Feature Manual References 5.5.8 Floating Extension FWD/DND Button, Group FWD Button...
  • Page 707 Feature Programming References Group Call Distribution • 11.1.1 PBX Configuration—[3-1-1] Group—Trunk Group—TRG Settings—Main—Line Hunting Order • 11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings – Main—Distribution Method – Main—Call Waiting Distribution – Miscellaneous—Extension No Answer Redirection Time – Miscellaneous—Maximum No. of Busy Extension •...
  • Page 708 Feature Programming References Headset Operation • 12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button—Type Feature Manual References 2.11.4 Headset Operation Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) • 11.1.1 PBX Configuration—[3-1-1] Group—Trunk Group—TRG Settings—Host PBX Access Code •...
  • Page 709 Feature Programming References Feature Manual References 2.2.2 Incoming Call Distribution Group Features Incoming Call Log • 10.9 PBX Configuration—[2-9] System—System Options—Option 7 – Incoming Call Log—Busy/Intercept (when Called Party is Busy) – Incoming Call Log—Fwd All/Fwd Busy – Incoming Call Log—Call Pickup –...
  • Page 710 Feature Programming References Intercept Routing • 10.3 PBX Configuration—[2-3] System—Timers & Counters—Dial / IRNA / Recall / Tone—Intercept Routing No Answer (IRNA)—Day (s), Lunch (s), Break (s), Night (s) • 10.3 PBX Configuration—[2-3] System—Timers & Counters—DISA / Door / Reminder / U. Conf—DISA— Intercept Timer—Day (s), Lunch (s), Break (s), Night (s) •...
  • Page 711 Feature Programming References • 11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings—Main— • 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Main—COS • 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—Main—COS • 13.1 PBX Configuration—[5-1] Optional Device—Doorphone—COS • 13.4 PBX Configuration—[5-4] Optional Device—External Relay—COS Number Feature Manual References 2.1.2.2 Internal Call Block Internal Call Features...
  • Page 712 Feature Programming References Feature Manual References 5.2.7 IP-CS (KX-NS0154) ISDN Extension • 9.26 PBX Configuration—[1-1] Configuration—Slot—Port Property - BRI Port—ISDN Extension • 9.27 PBX Configuration—[1-1] Configuration—Slot—Port Property - PRI Port—Extension Setting Feature Manual References 5.2.5.1 ISDN Extension ISDN Service Access by Keypad Protocol •...
  • Page 713 Feature Programming References – Automatic Redial—Repeat Counter – Automatic Redial—Repeat Interval (x10s) – Automatic Redial—Redial Call Ring Duration (x10s) • 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features—Redial • 10.9 PBX Configuration—[2-9] System—System Options—Option 2 – Redial—Automatic Redial when No Answer (ISDN) – Redial—Save Dial After Connection to Redial Memory •...
  • Page 714 Feature Programming References • 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—Option 4— Outgoing Preferred Line Feature Manual References 2.5.5.2 Line Preference—Outgoing Local Alarm Information • 7.3.1 Utility—Log—Error Log • 12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button—Type • 12.2.3 PBX Configuration—[4-2-3] Extension—Portable Station—Flexible Button—Type •...
  • Page 715 Feature Programming References – Extension Number (for Log-in/Log-out) • 19.1 PBX Configuration—[11-1] Maintenance—Main—SMDR—Print Information—Log-in / Log-out Feature Manual References 2.2.2.8 Log-in/Log-out Making a TIE Line Call • 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features—TIE Line Access • 17.1 PBX Configuration—[9-1] Private Network—TIE Table—Own PBX Code Feature Manual References 4.3.1.1 Making a TIE Line Call Malicious Call Identification (MCID)
  • Page 716 Feature Programming References – Distribution Method – DDI/DID/TIE/MSN—Remove Digit – DDI/DID/TIE/MSN—Additional Dial • 18.4 PBX Configuration—[10-4] CO & Incoming Call—MSN Table Feature Manual References 2.1.1.4 Multiple Subscriber Number (MSN) Ringing Service Music on Hold • 10.2 PBX Configuration—[2-2] System—Operator & BGM •...
  • Page 717 Feature Programming References Off-hook Call Announcement (OHCA) • 10.6.3 PBX Configuration—[2-6-3] System—Numbering Plan—B/NA DND Call Feature – BSS / OHCA / Whisper OHCA / DND Override – BSS / OHCA / Whisper OHCA / DND Override-2 • 10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings—Assistant—OHCA / Whisper OHCA Feature Manual References 2.10.4.3 Off-hook Call Announcement (OHCA)
  • Page 718 Feature Programming References Outgoing Message (OGM) • 7.2.5 Utility—File—Message File Transfer PC to PBX • 7.2.6 Utility—File—Message File Transfer PBX to PC • 10.2 PBX Configuration—[2-2] System—Operator & BGM • 10.3 PBX Configuration—[2-3] System—Timers & Counters—DISA / Door / Reminder / U. Conf—DISA— Progress Tone Continuation Time before Recording Message (s) •...
  • Page 719 • 9.15 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-SIPEXT • 9.16 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPEXT Feature Manual References 5.2.2.4 Panasonic SIP Phones (P-SIP) Pause Insertion • 9.24 PBX Configuration—[1-1] Configuration—Slot—Port Property - LCO Port—Pause Time • 10.3 PBX Configuration—[2-3] System—Timers & Counters—Miscellaneous—During Conversation—...
  • Page 720 Feature Programming References – Extension Number (for SDN) • 12.3 PBX Configuration—[4-3] Extension—DSS Console Feature Manual References 2.9.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension Peer-to-Peer (P2P) Connection • 9.14 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPEXT—P2P Group • 9.16 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPEXT •...
  • Page 721 Feature Programming References Feature Manual References 2.14.3 Privacy Release PS Directory • 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Main—Extension Name • 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—Main—Extension Name • 14.1 PBX Configuration—[6-1] Feature—System Speed Dial – Name – CO Line Access Number + Telephone Number Feature Manual References 5.2.4.3 PS Directory PS Ring Group...
  • Page 722 Feature Programming References Feature Manual References 4.3.5 QSIG Enhanced Features Queuing Feature • 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features—Incoming Call Queue Monitor • 11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings – Overflow Queuing Busy – Overflow No Answer – Queuing Time Table –...
  • Page 723 Feature Programming References • 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Option 1—Ring Pattern Table • 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—Option 1—Ring Pattern Table Feature Manual References 2.1.3.2 Ring Tone Pattern Selection Room Status Control • 12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button—Type •...
  • Page 724 Feature Programming References – Setting parameters for Networking Survivability, assigned to Remote SIP-MLT—NAT - CWMP Server (HTTPS) Port No. – Control Condition of Remote SIP-MLT—PERIODIC Ability – Control Condition of Remote SIP-MLT—PERIODIC Packet Sending Interval Time (s) • 9.2.1 PBX Configuration—[1-1] Configuration—Slot—System Property—Main—Media Relay –...
  • Page 725 Feature Programming References SIP (Session Initiation Protocol) Extension • 9.15 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-SIPEXT • 9.16 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPEXT Feature Manual References 5.2.2 SIP (Session Initiation Protocol) Extension SIP (Session Initiation Protocol) Trunk • 9.8 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-SIPGW •...
  • Page 726 Feature Programming References Feature Manual References 5.5.9 Software Upgrading Special Carrier Access Code • 15.3 PBX Configuration—[7-3] TRS—Special Carrier Feature Manual References 2.5.4.9 Special Carrier Access Code Speed Dialling—Personal/System • 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features – System Speed Dialling / Personal Speed Dialling –...
  • Page 727 Feature Programming References Feature Manual References 2.2.2.9 Supervisory Feature Supervisory Feature (ACD) • 8.4 Users—Call Management • 11.5.3 PBX Configuration—[3-5-3] Group—Incoming Call Distribution Group—Miscellaneous • 11.5.4 PBX Configuration–[3-5-4] Group—Incoming Call Distribution Group—ACD Supervisor Feature Manual References 2.2.2.10 Supervisory Feature (ACD) Syslog Record Management •...
  • Page 728 Feature Programming References Three-party Conference (3PTY)—by ISDN • 9.26 PBX Configuration—[1-1] Configuration—Slot—Port Property - BRI Port—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY • 9.27 PBX Configuration—[1-1] Configuration—Slot—Port Property - PRI Port—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, E911, 3PTY Feature Manual References...
  • Page 729 Feature Programming References • 10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings—Manager—Time Service Switch • 12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button – Type – Parameter Selection (for Time Service) – Parameter Selection (for Time Service - Automatic/Manual) – Optional Parameter (Ringing Tone Type Number) (for Time Service) •...
  • Page 730 Feature Programming References • 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Main—COS • 12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button – Type – Parameter Selection (for TRS Level Change) • 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—Main—COS • 12.2.3 PBX Configuration—[4-2-3] Extension—Portable Station—Flexible Button –...
  • Page 731 Feature Programming References 2.5.5.3 Trunk Access Trunk Adaptor Connection • 9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW – Trunk Adaptor – Connection Attribute – Channel Attribute • 9.12 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPGW – Trunk Adaptor – Connection Attribute Feature Manual References 5.3.1 Trunk Adaptor Connection Trunk Answer From Any Station (TAFAS) •...
  • Page 732 Feature Programming References – Extension-CO Duration Time (*60s) • 15.5 PBX Configuration—[7-5] TRS—Miscellaneous—Dial Digits Limitation After Answering—Dial Digits Feature Manual References 2.11.8 Trunk Call Limitation Unified Messaging—Alternate Extension Group • 23.2 UM Configuration—[4-2] Service Settings—Parameters—Alternate Extension Feature Manual References 3.2.1.1 Alternate Extension Group Unified Messaging—Auto Forwarding •...
  • Page 733 Feature Programming References – Call Hold Mode—Call Retrieval Announcement Timing (1-30 s) – Alternate Extension – List All Names – Operator Transfer Mode Feature Manual References 3.2.1.3 Automated Attendant (AA) Unified Messaging—Automatic Login • 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—Remote Call/Automatic Login/Direct Service –...
  • Page 734 Feature Programming References – Advanced Call Transfer Setting – Scenario Setting Feature Manual References 3.2.2.6 Call Transfer Scenario Unified Messaging—Call Transfer Status • 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—Mailbox Parameters—Call Transfer Status Feature Manual References 3.2.2.7 Call Transfer Status Unified Messaging—Call Transfer to Outside •...
  • Page 735 Feature Programming References Unified Messaging—Caller Name Announcement • 21.1 UM Configuration—[2] Class of Service—Mailbox—Number of CIDs for Caller Name Announcement (Selection) • 24.3 UM Configuration—[5-3] System Parameters—System Caller Name Announcement Feature Manual References 3.2.1.10 Caller Name Announcement Unified Messaging—Company Greeting •...
  • Page 736 Feature Programming References • 23.3 UM Configuration—[4-3] Service Settings—Custom Service • 23.3.1 UM Configuration—[4-3] Service Settings—Custom Service—Menu & Transfer Feature Manual References 3.2.1.16 Dialling by Name Unified Messaging—Direct Service Access • 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—Remote Call/Automatic Login/Direct Service—Direct Service UM Extension Feature Manual References 3.2.2.11 Direct Service Access Unified Messaging—Extension Group...
  • Page 737 Feature Programming References Unified Messaging—Holiday Service • 10.5 PBX Configuration—[2-5] System—Holiday Table • 10.9 PBX Configuration—[2-9] System—System Options—Option 9 • 23.4 UM Configuration—[4-4] Service Settings—Holiday Table Feature Manual References 3.1.1 Unified Messaging System Overview 3.2.1.20 Holiday Service Unified Messaging—Hospitality Mode •...
  • Page 738 Feature Programming References Unified Messaging—Interview Service • 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—Mailbox Parameters—Interview Mailbox Feature Manual References 3.2.1.24 Interview Service Unified Messaging—List All Names • 21.1 UM Configuration—[2] Class of Service—General—Directory Listing Feature Manual References 3.2.1.25 List All Names Unified Messaging—Live Call Screening (LCS) •...
  • Page 739 Feature Programming References Unified Messaging—Message Reception Mode • 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—Mailbox Parameters—All Calls Transfer to Mailbox Feature Manual References 3.2.1.27 Message Reception Mode Unified Messaging—Message Transfer • 21.1 UM Configuration—[2] Class of Service—Mailbox—Announce Message Transferred Information Feature Manual References 3.2.2.20 Message Transfer Unified Messaging—Message Waiting Notification—E-mail Device •...
  • Page 740 Feature Programming References – Telephone Device—Device No. 1, 2, 3—Busy Delay Time (min) – Telephone Device—Device No. 1, 2, 3—No Answer Delay Time (min) – Telephone Device—Device No. 1, 2, 3—Use Mode – Telephone Device—Device Notification Timer—Device Start Delay Time (0-120 min) –...
  • Page 741 Feature Programming References Unified Messaging—Password Administration • 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—Mailbox Parameters – Mailbox Password – Mailbox Password (Message Client) Feature Manual References 3.1.2.4 Password Administration Unified Messaging—Personal Custom Service • 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—External MSG Delivery/Auto FWD/ Personal Custom Serv—Personal Custom Service Feature Manual References 3.2.2.21 Personal Custom Service...
  • Page 742 Feature Programming References Feature Manual References 3.2.2.26 Remote Call Forwarding Set Unified Messaging—Subscriber Tutorial • 21.1 UM Configuration—[2] Class of Service—General—Tutorial Feature Manual References 3.2.2.27 Subscriber Tutorial Unified Messaging—System Backup/Restore • 6.9 Tool—UM Data Backup • 6.10 Tool—UM Data Restore •...
  • Page 743 Feature Programming References – Auto Login TRG No. – Auto Login DDI/DID, TRG No. Password Entry Requirement – Auto Login Toll Saver • 23.1 UM Configuration—[4-1] Service Settings—Caller ID / PIN Call Routing—23.2 UM Configuration— [4-2] Service Settings—Parameters – Delayed Answer Time for New Message (5-60 s) –...
  • Page 744 Feature Programming References – Telephone Device—Device No. 1, 2, 3—Only Urgent Messages – E-mail/Text Message Device—Device No. 1, 2, 3—Only Urgent Messages • 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—External MSG Delivery/Auto FWD/ Personal Custom Serv—Auto Forwarding Message Type Urgent • 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—Announce Number of Messages –...
  • Page 745 Feature Programming References Verification Code Entry • 10.3 PBX Configuration—[2-3] System—Timers & Counters—Miscellaneous—Extension PIN—Lock Counter • 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features—User Remote Operation / Walking COS / Verification Code • 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings – Option 1—ARS Itemised Code –...
  • Page 746 Feature Programming References Voice Mail DPT (Digital) Integration • 10.3 PBX Configuration—[2-3] System—Timers & Counters—Recall—Transfer Recall (s) • 11.11.1 PBX Configuration—[3-11-1] Group—VM(DPT) Group—System Settings • 11.11.2 PBX Configuration—[3-11-2] Group—VM(DPT) Group—Unit Settings • 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Option 4 – LCS Recording Mode –...
  • Page 747 Feature Programming References 2.28.3 Voice Mail DPT (Digital) Integration Voice Mail DTMF Integration • 10.3 PBX Configuration—[2-3] System—Timers & Counters—Miscellaneous—Voice Mail (Caller from VM to CO)—On-hook Wait Time (s) • 11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings— Miscellaneous—Programmed Mailbox No. (16 Digits) •...
  • Page 748 Note Walking Extension Features • 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features—Walking Extension • 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Main—Extension Feature Manual References 2.24.3 Walking Extension Features Walking Extension-Home position control • 10.9 PBX Configuration—[2-9] System—System Options—Option 9—Walking Extension Option—Home position control Feature Manual References 2.24.3.3 Walking Extension-Home position control Whisper OHCA...
  • Page 749 Note PC Programming Manual...
  • Page 750 Note PC Programming Manual...
  • Page 751 Note PC Programming Manual...
  • Page 752 Panasonic Corporation 1006, Oaza Kadoma, Kadoma-shi, Osaka 571-8501, Japan http://www.panasonic.com/ © Panasonic Corporation 2014 PNQX6506NA CC0114AH11098...

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