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Panasonic KX-NS700 Installation Manual

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Hybrid IP-PBX
KX-NS700
Model No.
KX-NS700 manuals are specific to the KX-NS700 only. Please refer to the KX-NS700G Quick Reference Guide
if you are using the KX-NS700G model. Some specifications/functions described in this manual may be different.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1 For Your Safety (Page 16)" before using this product.
KX-NS700: PFMPR Software File Version 004.40000 or later

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Troubleshooting

   Also See for Panasonic KX-NS700

   Related Manuals for Panasonic KX-NS700

   Summary of Contents for Panasonic KX-NS700

  • Page 1: Installation Manual

    KX-NS700 Model No. KX-NS700 manuals are specific to the KX-NS700 only. Please refer to the KX-NS700G Quick Reference Guide if you are using the KX-NS700G model. Some specifications/functions described in this manual may be different. Thank you for purchasing this Panasonic product.

  • Page 2: System Components

    System Components System Components System Components for KX-NS700 Category Model No. Description Main Unit KX-NS700 Main Unit Activation Key Codes KX-NSE101 Activation Key for Mobile Extension for 1 User (1 Mobile User) KX-NSE105 Activation Key for Mobile Extension for 5 Users (5...

  • Page 3

    System Components Category Model No. Description KX-NSM510 10-Channel IP Proprietary Telephone/P-SIP Extension Activation Key (10 IP PT/SIP-MLT/P-SIP) KX-NSM520 20-Channel IP Proprietary Telephone/P-SIP Extension Activation Key (20 IP PT/SIP-MLT/P-SIP) KX-NSM701 1-Channel SIP Extension Activation Key (1 SIP Extension) KX-NSM705 5-Channel SIP Extension Activation Key (5 SIP Extension) KX-NSM710 10-Channel SIP Extension Activation Key (10 SIP...

  • Page 4: Document Version

    System Components Category Model No. Description KX-NSU399 Activation Key for Two-way Recording for All Users (2way REC All Users) KX-NSA010 Activation Key for CA Thin Client Server Connection (CA Thin Client) KX-NSA020 Activation Key for Multiple CSTA Connection (CSTA Multiplexer) KX-NSA201 Activation Key for CA PRO for 1 User (CA Pro 1 user) KX-NSA205...

  • Page 5

    System Components Category Model No. Description KX-NSB0013 Activation Key for Poltys Number notice A.L. KX-NSB0014 Activation Key for Poltys CCRecord SIP (4 Ports) KX-NSB0016 Activation Key for Poltys CCRecord SIP A.L. (4 Ports) KX-NSB0404 Activation Key for Poltys CCRecord Analog (4 users) KX-NSB0408 Activation Key for Poltys CCRecord Analog (8 users) KX-NSB0412...

  • Page 6

    Activation Key for Queue Position Announcement (Queue Position Announcement) KX-NSXF022 Activation Key for Built-in ACD report (Built-in ACD report) KX-NSF991 Expansion Capacity for KX-NS700 (Expansion Capacity) Physical Cards DSP Card Slot KX-NS5110 VoIP DSP Card (S Type) (DSP S) KX-NS5111...

  • Page 7

    System Components Category Model No. Description Extension Slot KX-NS5170 4-Port Digital Hybrid Extension Card (DHLC4) KX-NS5171 8-Port Digital Extension Card (DLC8) KX-NS5172 16-port Digital Extension Card (DLC16) KX-NS5173 8-Port SLT Card (MCSLC8) KX-NS5174 16-Port SLT Card (MCSLC16) Note that the types of activation keys are subject to change without notice. For CA activation keys, refer to the documentation for When installing a DLC8, DLC16 or DHLC4 card, the LPR software version must be 2.0 or later.

  • Page 8

    Portable Station (e.g., KX-TD7600 series, KX-TCA series) • DSS Console (e.g., KX-DT390, KX-DT590, KX-T7640) • Analog Proprietary Telephone (e.g., KX-T7700 series) Note The following Panasonic proprietary telephones are not available even if an expansion unit is connected: • KX-TDA0300 PC Console • KX-TDA0350 PC Phone •...

  • Page 9: List Of Abbreviations

    IP-CS ® IP Cell Station unit • • ® Panasonic SIP Phone (KX-HDV series/KX-TGP600), Communication IP camera and Video door P-SIP phone (KX-NTV series) Operation of P-SIP phones depends on the PBX software file version and the firmware version of the P-SIP phone.

  • Page 10

    Introduction Introduction This Installation Manual is designed to serve as an overall technical reference for the Panasonic IP-PBX, KX-NS700. It provides instructions for installing the hardware, and programming the PBX using Web Maintenance Console. This PBX can also be programmed by using PT. Refer to the PT Programming Manual for more information.

  • Page 11

    The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use ® of such marks by Panasonic Corporation is under license. • Microsoft, Outlook, Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 12: Table Of Contents

    Table of Contents Table of Contents 1 Safety Precautions .................15 For Your Safety .......................16 Important Safety Instructions ..................22 Precautions ........................23 Data Security ........................24 F.C.C. REQUIREMENTS AND RELEVANT INFORMATION ..........25 2 System Outline ..................27 Basic System Construction ...................28 2.1.1 System Configurations ....................28 2.1.2 System Connection Diagram ..................30 Optional Equipment ......................33...

  • Page 13: Table Of Contents

    Table of Contents 4.5.2 PRI23 Card (KX-NS5290) ....................122 4.5.3 DHLC4 Card (KX-NS5170) ..................124 4.5.4 DLC8 Card (KX-NS5171) .....................125 4.5.5 DLC16 Card (KX-NS5172) ...................126 4.5.6 MCSLC8 Card (KX-NS5173) ..................127 4.5.7 MCSLC16 Card (KX-NS5174) ..................128 Expansion Card ......................129 4.6.1 EXP-M Card (KX-NS7130) ...................129 The Doorphone Card ....................131 4.7.1 DPH2 Card (KX-NS5162) .....................131...

  • Page 14: Table Of Contents

    Table of Contents 7 Troubleshooting ...................257 Troubleshooting ......................258 7.1.1 Installation ........................258 7.1.2 Connection ........................261 7.1.3 Operation ........................262 7.1.4 Error Messages ......................264 7.1.5 Restarting the PBX .......................266 7.1.6 Troubleshooting by Error Log ..................268 8 Networking Information ...............271 Information about Using an IP Network ..............272 8.1.1 Using a VoIP Network with the PBX ................272 8.1.2...

  • Page 15: Safety Precautions

    Section 1 Safety Precautions This section provides important information intended to prevent personal injury and property damage. Document Version 2016-03 Installation Manual...

  • Page 16: For Your Safety

    This symbol is used to alert users to a specific operating procedure that must be followed in order to operate the unit safely. Notice Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. Installation Manual...

  • Page 17: For Your Safety

    1.1 For Your Safety WARNING For All Telephone Equipment • Do not install the product in any other way than described in relevant manuals. • Do not install the product in a place exposed to rain or moisture, or a place where water, oil, or other liquids can drip or splash onto on the product.

  • Page 18

    • Do not attempt to repair the power cord or plug. If the power cord or plug is damaged or frayed, contact an authorized Panasonic Factory Service Center for a replacement. • Do not leave the slot open if an option service card is not installed after removing a dummy cover plate.

  • Page 19

    1.1 For Your Safety • A lithium battery is used in the main unit. There is a risk of explosion if the battery is replaced with an incorrect type. Dispose of used batteries according to the manufacturer’s instructions. CAUTION For All Telephone Equipment •...

  • Page 20

    1.1 For Your Safety • When relocating the equipment, first disconnect the telecom connection before disconnecting the power connection. When the unit is installed in the new location, reconnect the power first, and then reconnect the telecom connection. • The plug of power supply cordset is used as the main disconnect device. Ensure that the AC outlet is located near the equipment and is easily accessible.

  • Page 21

    Contact your telephone company. If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the CO lines until it has been serviced by an authorized Panasonic Factory Service Center. Document Version 2016-03...

  • Page 22: Important Safety Instructions

    1.2 Important Safety Instructions 1.2 Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.

  • Page 23: Precautions

    1.3 Precautions 1.3 Precautions Password Security CAUTION To the Administrator or Installer regarding the system password Please provide all system passwords to the customer. To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and inform the customer of the importance of the passwords, and the possible dangers if they become known to others.

  • Page 24: Data Security

    1.4 Data Security 1.4 Data Security In order to use the PBX safely and correctly, the Security Requirements below must be observed. Failure to do so may result in: • Loss, leakage, falsification or theft of user information. • Illegal use of the PBX by a third party. •...

  • Page 25

    • Telephone numbers to which the system will be connected • Make: Panasonic • Model: KX-NS700 • Certification No.: found on the side of the unit • Ringer Equivalence No.: 0.1B • Facility Interface Code: 02LS2, 04DU9.BN/DN/1KN/1SN •...

  • Page 26: F.c.c. Requirements And Relevant Information

    1.5 F.C.C. REQUIREMENTS AND RELEVANT INFORMATION energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...

  • Page 27: System Outline

    Section 2 System Outline This section provides general information on the PBX, including the system capacity and specifications. Document Version 2016-03 Installation Manual...

  • Page 28: Basic System Construction

    Expansion Unit directly with Category 5e cable. For details about connecting KX-NS700 and Expansion Unit KX-NS720, see "4.6.1 EXP-M Card (KX-NS7130)". Note This PBX requires an activation key Expansion Capacity for KX-NS700 (KX-NSF991) to use the Expansion Unit. Main Unit * Expansion Unit *...

  • Page 29: System Configurations

    NS-Net is a network protocol only used for Panasonic products. H.323 QSIG network If the network will include non-KX-NS700 PBXs (e.g., KX-TDE200, KX-NCP500), then an H.323 QSIG network is necessary. An H.323 QSIG network is preferable if strict resource separation between sites is necessary. In a QSIG network, resources are not available to extension users of other PBXs without explicit programming.

  • Page 30: System Connection Diagram

    (Telephone Company Lines) Analog/PRI Expansion Unit* External Sensor Fax Machine Doorphone & Door Opener BGM/Music On Hold (MOH) Pager/ Amplifier Speaker ITSP: Internet Telephony Service Provider DCE: Data Circuit Terminating Equipment CA: Communication Assistant KX-NS700 KX-NS720 Installation Manual Document Version 2016-03...

  • Page 31: System Connection Diagram

    CA Client PC Router Mountable Equipment ITSP (e.g., ADSL Network Modem) Some DPTs are not available for this connection. KX-NS700 When using a DLC8, DLC16 or DHLC4 card, the LPR software version must be 2.0 or later. Document Version 2016-03 Installation Manual...

  • Page 32

    2.1.2 System Connection Diagram Expansion Unit System Connection Diagram ISDN PRI Line PRI23 EXP-S EXP-M (Digital CO Line) Telephone DPH2 Company External Sensor Analog Doorphone & Door Opener LCOT6 CO Line MCSLC8/16 Wireless Phone Fax Machine DHLC4* DPT I/F Console Console DLC8/DLC16* Mountable Equipment...

  • Page 33

    2.2.1 Optional Equipment 2.2 Optional Equipment 2.2.1 Optional Equipment KX-NS700 Model No. Model Name Description KX-NS5110 VoIP DSP Card (S Type) (DSP S) A DSP card is a digital signal processor card with DSP resources that can be used for VoIP calls,...

  • Page 34: Optional Equipment

    4-port digital hybrid extension card with Caller ID Card (DHLC4) (FSK) for DPTs, APTs, SLTs, DSS consoles, and PT-interface CSs. When installing DHLC4 card in KX-NS700, LPR software version must be 2.0 or later. KX-NS5171 8-Port Digital Extension Card 8-port digital extension card for DPTs, DSS (DLC8) consoles, and PT-interface CSs.

  • Page 35

    4-port digital hybrid extension card with Caller ID Card (DHLC4) (FSK) for DPTs, APTs, SLTs, DSS consoles, and PT-interface CSs. When installing DHLC4 card in KX-NS700, LPR software version must be 2.0 or later. KX-NS5171 8-Port Digital Extension Card 8-port digital extension card for DPTs, DSS (DLC8) consoles, and PT-interface CSs.

  • Page 36: Specifications, General Description

    2.3.1 General Description 2.3 Specifications 2.3.1 General Description KX-NS700 Main CPU Cortex A8 600 MHz Power Input 100 V AC to 130 V AC: 2.2 A/200 V AC to 240 V AC: 1.3 A; 50 Hz/60 Hz Power Consumption (when fully...

  • Page 37: General Description

    2.3.1 General Description Air-cooling method 430 mm (W) ´ 88 mm (H) ´ 335 mm (D) Dimension (17 in ´ 3-1/2 in ´ 13-1/4 in) Weight (when fully mounted) Under 5.0 kg (11.02 lb) Except the 19-inch rack mounting equipment KX-NS720 Main CPU Cortex A8 300 MHz...

  • Page 38: Characteristics

    2.3.2 Characteristics 2.3.2 Characteristics KX-NS700 Terminal Equipment Loop Limit • SLT: 600 W including set Doorphone: 20 W • 15 000 W minimum Minimum Leakage Resistance Maximum Number of Extension 1 for SLT Instruments per Line Ring Voltage 75 Vrms at 20 Hz/25 Hz depending on the Ringing Load...

  • Page 39: System Capacity

    2.3.3 System Capacity 2.3.3 System Capacity Type and Maximum Number of Slots The PBX supports the following type and number of slots. Mother Board (Main Unit) Slot Type Maximum Number Physical Slot DSP Card Slot SD Card Slot EXP-M Card Slot CO Line/Doorphone Slot Extension Free Slot Remote Card Slot...

  • Page 40: System Capacity

    2.3.3 System Capacity Main Unit Front View Inside View (The top cover is removed.) Front cover plate for the EXP-M Slot Front cover plates for CO Line/Doorphone Card Slots Front cover plates for the Extension Card Slots Extension Card Slot CO Line/Doorphone Card Slot EXP-M Card Slot SD Card Slot...

  • Page 41

    2.3.3 System Capacity Expansion Unit Front View Inside View (The top cover is removed.) Front cover plates for CO Line/Doorphone Card Slots Front cover plates for the Extension Card Slots Extension Card Slot CO Line/Doorphone Card Slot SD Card Slot (not available) Document Version 2016-03 Installation Manual...

  • Page 42

    2.3.3 System Capacity Virtual Slots of the Mother Board Example: V-SIPEXT32 V-SIPGW16 V-IPEXT32 V-UTEXT32 V-IPCS4 V-IPGW16 Virtual Slots Mother Board Installation Manual Document Version 2016-03...

  • Page 43

    Note • Any card that exceeds the capacity of the PBX will be ignored. • When the PBX starts up with an invalid configuration, some cards will be ignored. For KX-NS700 Physical Slot Slot type Card Name Maximum Number Pre-installed...

  • Page 44

    2.3.3 System Capacity Card Type Card Name Maximum Number V-IPGW16 V-SIPGW16 Virtual Extension Card V-IPEXT32 V-SIPEXT32 V-UTEXT32 Virtual IP-CS Card V-IPCS4 For KX-NS720 Physical Slot Slot type Card Name Maximum Number CO Line/Doorphone Slot DPH2 LCOT6 PRI23 Extension Slot MCSLC16 MCSLC8 DLC16 DLC8...

  • Page 45

    2.3.3 System Capacity CO Line Option Card Installing Restrictions The following tables show which combinations of optional CO line cards can be installed. ü: Available —: Not available KX-NS700 2nd Slot LCOT6 PRI23 DPH2 LCOT6 ü ü ü PRI23 ü...

  • Page 46

    2.3.3 System Capacity Maximum CO Lines, Extensions, VMs, PFT ports and MOHs/Pagers The PBX supports the following number of CO lines and extensions. KX-NS700 KX-NS700 KX-NS700 KX-NS700 KX-NS700 CO Line (Pre-Installe (Maximum) KX-NS720 KX-NS720s KX-NS720s Total Number of CO Lines...

  • Page 47

    2.3.3 System Capacity KX-NS700 KX-NS700 KX-NS700 KX-NS700 KX-NS700 CO Line (Pre-Installe (Maximum) KX-NS720 KX-NS720s KX-NS720s DPT-CS (2ch) DPT-CS (8ch) IP-CS (8ch) IP-CS (4ch/8ch) Total Number of PS Total Number of Doorphone Doorphone Door Opener Sensor SVM (ch) Built-In UM (ch)

  • Page 48

    Load Figure DSS Console D-XDP IP-PT SIP-EXT DPT I/F CS (2ch) DPT I/F CS (8ch) DHLC4 SLC8 SLC16 KX-NS700 (Preinstalled SLC) Calculation Example of KX-NS700 Item Units Load Figure DPT (KX-DT series) D-XDP IP-PT (KX-NT series) Installation Manual Document Version 2016-03...

  • Page 49

    2.3.3 System Capacity Item Units Load Figure SIP-EXT Total Load Figure Calculation Example of KX-NS720 Item Units Load Figure DPT (KX-DT series) D-XDP Total Load Figure Document Version 2016-03 Installation Manual...

  • Page 50

    2.3.3 System Capacity DSP Resources DSP cards provide digital signal processor (DSP) resources, and the PBX uses the resources to perform various PBX operations. The following illustration shows the concept of DSP resource usage. More complex situations may require additional resources, and in some cases the amount of DSP resources required may be less than expected.

  • Page 51

    2.3.3 System Capacity Note • Calls cannot be made or received when all of the DSP resources are being used. • The number of required resources must not exceed the DSP resources installed to the PBX. • For details about the DSP Resource Advisor, refer to "9.33.1.1 PBX Configuration—[1-5-1] Configuration—DSP Resource—Setting—DSP Resource Advisor"...

  • Page 52

    2.3.3 System Capacity Notice When Expansion Units are used with the Main Unit, all IP-PTs and IP-CSs are registered to the Main Unit. Type Resource Availability Optional Service Card Physical Card for Legacy CO Lines and Extensions ü Virtual Card –...

  • Page 53: Information About The Activation Keys

    Section 3 Information about the Activation Keys This section provides information on activation keys, including how to obtain activation keys. Document Version 2016-03 Installation Manual...

  • Page 54: Information About The Activation Keys

    3.1.1 Type and Maximum Number of Activation Keys 3.1 Information about the Activation Keys Activation keys are required to use IP CO lines and IP telephones on a private IP network with the PBX. Also, to upgrade the software to use enhanced features, the corresponding activation keys for that feature are required.

  • Page 55: Type And Maximum Number Of Activation Keys

    3.1.1 Type and Maximum Number of Activation Keys IP Telephone Capacity Maximum IP Model No. Activation Key Type Description Telephones KX-NSM201 1 IPSoftphone/IP PT/ Allows the use of 1 IP-PT/IP SIP-MLT/P-SIP softphone/KX-UT series SIP phone/P-SIP Extension. KX-NSM205 5 IPSoftphone/IP PT/ Allows the use of 5 IP-PTs/IP SIP-MLT/P-SIP softphones/KX-UT series SIP...

  • Page 56

    3.1.1 Type and Maximum Number of Activation Keys IP-CS Channel Expansion Maximum Activation Model No. Activation Key Type Description Keys KX-NSE201 1 IP-CS channel Increases the number of expansion communication channels from 4 to 8 for 1 IP-CS (KX-NS0154 only). KX-NSE205 5 IP-CS channel Increases the number of...

  • Page 57

    3.1.1 Type and Maximum Number of Activation Keys Feature Manual References for Related Features of Activation Keys One-look Network • 14.1.4 One-look Networking QSIG Network • Common Extension Numbering for 2 PBXs • Common Extension Numbering for Multiple PBXs • 15.1.14 Private Network Features—Centralized Voice Mail •...

  • Page 58

    3.1.1 Type and Maximum Number of Activation Keys Unified Messaging System (Two-way Recording/Two-way Transfer Users) Model No. Activation Key Type Description Maximum Users KX-NSU301 2way REC 1 User Allows the use of Two-way Recording/Two-way Transfer for 1 user. KX-NSU305 2way REC 5 Users Allows the use of Two-way Recording/Two-way Transfer for 5 users.

  • Page 59

    3.1.1 Type and Maximum Number of Activation Keys Communication Assistant (CA) User Activation Maximum Activation Model No. Description Key Type Keys KX-NSA010 CA Thin Allows the use of CA Client in a thin-client Client environment. KX-NSA020 CSTA Allows the use of CSTA Multiplexer. Multiplexer KX-NSA201 CA Pro 1...

  • Page 60

    3.1.1 Type and Maximum Number of Activation Keys Partner License Activation keys for partner devices are stored in the PBX. Partner devices refer to the activation keys in the PBX and determine whether they are enabled or disabled. A maximum number of 16 partner devices can refer to the activation keys and operate simultaneously.

  • Page 61

    3.1.1 Type and Maximum Number of Activation Keys (Continued) Model No. Activation Key Type Description Maximum Activation Keys KX-NSB0404 Poltys CCRecord Allows the use of Poltys Analog (4 users) CCRecord Analog (4 users). KX-NSB0408 Poltys CCRecord Allows the use of Poltys Analog (8 users) CCRecord Analog (8 users).

  • Page 62

    3.1.1 Type and Maximum Number of Activation Keys (Continued) Model No. Activation Key Type Description Maximum Activation Keys KX-NSB0716 Poltys CCRecord Allows the use of Poltys Digital A.L. (16 users) CCRecord Digital A.L. (16 users). KX-NSB0724 Poltys CCRecord Allows the use of Poltys Digital A.L.

  • Page 63

    A.L. (5 user Bundle). KX-NSB0002 PSDN Option-1 Allows the use of the option feature of PSDN KX-NSB0003 PSDN Option-2 (Panasonic System Development Network). System connection diagram for the integration with the Communication Bridge [Without CA server] CSTA Connection party) Communication Bridge Max.

  • Page 64

    3.1.1 Type and Maximum Number of Activation Keys Maximum Activation Model No. Activation Key Type Description Keys KX-NSXF021 Queue Position Allows the use of queuing Announcement information announcement. KX-NSXF022 Built-in ACD report Allows the use of ICD group monitor by ACD supervisor, and creation of ACD reports.

  • Page 65

    3.1.1 Type and Maximum Number of Activation Keys Model No. Activation Key Type Description KX-NSP120 Adv. Pkg 20 Users Allows the use of the following activation key features for 20 users: • E-mail (IMAP4) client and e-mail notification (voice/fax messages) •...

  • Page 66

    3.1.1 Type and Maximum Number of Activation Keys Activation Key Activated Features CA PRO (128 users) 128 CA Pro users CA Supervisor (1 user) 1 CA Supervisor user CA Operator Console (1 user) 1 CA Console user CA Thin Client Server Use CA in a thin-client environment CTI interface 3rd Party CTI interface...

  • Page 67

    3.1.1 Type and Maximum Number of Activation Keys Example: Desired Item: 10 IP-PTs 12 IP softphones Required Activation Key: KX-NSM520 KX-NSM220 Desired Item: 16 SIP CO lines Required Activation Key: KX-NSM116 V-SIPGW16 V-IPEXT32 Desired Item: V-UTEXT32 V-IPGW16 16 H.323 CO lines Required Activation Key: Virtual Slots KX-NSM116...

  • Page 68: Activation Key Code And Key Management System

    3.1.2 Activation Key Code and Key Management System 3.1.2 Activation Key Code and Key Management System To obtain additional activation keys, you need to purchase the appropriate activation key codes and access the Key Management System. You can download the activation keys as an activation key file from the Key Management System.

  • Page 69: Using Cti Applications

    3.1.3 Using CTI Applications 3.1.3 Using CTI Applications To use CTI applications with the PBX, KX-NSF101 (CTI interface) is required. One KX-NSF101 supports one CTI application. However, Communication Assistant (CA) Server does not require KX-NSF101. In the example below, one KX-NSF101 is required for using one CTI application. Example 1 Single CSTA Connection...

  • Page 70: Using Cti Applications

    3.1.3 Using CTI Applications Example 3 Panasonic CSTA Multiplexer CTI Application Server Single CSTA Connection CTI Application Server CTI Application Server CA Server Note • Up to 4 CTI application servers can be used at the same time when using a CSTA multiplexer.

  • Page 71

    Section 4 Installation This section describes the procedures to install the PBX. Detailed instructions for planning the installation site, installing the main unit and optional service cards, and cabling of peripheral equipment are provided. Further information on peripheral equipment installation is included.

  • Page 72: Installation

    Be sure to comply with all applicable laws, regulations, and guidelines. Notice Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. Safety Installation Instructions WARNING...

  • Page 73: Before Installation

    4.1.1 Before Installation • On or near computers, or other office equipment, as well as microwave ovens or air conditioners. (It is preferable not to install the system in the same room as the above equipment.) • Within 1.8 m (6 ft) of radios and televisions. (Both the PBX and PTs should be at least 1.8 m (6 ft) away from such devices.) Do not perform the following: •...

  • Page 74: Installation Of The Pbx

    4.2.1 Unpacking 4.2 Installation of the PBX 4.2.1 Unpacking KX-NS700 Unpack the box and check the items below: • Main unit • AC power cord • Hook clip • 19-inch rack attachment bracket x 2 • Screw x 6 (For 19 inch rack)

  • Page 75: Names And Locations

    4.2.2 Names and Locations 4.2.2 Names and Locations KX-NS700 Front Back/Inside STATUS Indicator System Mode Switch LAN Port USB Port EXP-M slot CO Line/Doorphone Free Slot Top Cover Extension Free Slot PBX MODE indicator PFT Port EPG/MOH Ports DPT Port...

  • Page 76: Names And Locations

    4.2.2 Names and Locations KX-NS720 Front Back/Inside STATUS Indicator EXP-S Port CO Line/Doorphone Free Slot Top Cover Extension Free Slot Sub Board Main Board FG Terminal AC Inlet Power Switch Installation Manual Document Version 2016-03...

  • Page 77

    4.2.3 Opening/Closing the Top Cover 4.2.3 Opening/Closing the Top Cover Opening the Top Cover KX-NS700/KX-NS720 CAUTION Before opening the top cover, the AC power cord must be removed from the AC inlet. Confirm that the power switch is turned off and disconnect the power cable.

  • Page 78: Opening/closing The Top Cover

    4.2.3 Opening/Closing the Top Cover Slide the top cover then lift it off. Remove the support bar from the PBX. Closing the Top Cover Place the support bar onto the PBX. Installation Manual Document Version 2016-03...

  • Page 79

    4.2.3 Opening/Closing the Top Cover Place the top cover onto the PBX. Then slide the top cover until it closes properly. Turn the screws clockwise to tighten. CAUTION For safety reasons, close the top cover and tighten the screws before operating the PBX. Document Version 2016-03 Installation Manual...

  • Page 80: Frame Ground Connection

    4.2.4 Frame Ground Connection 4.2.4 Frame Ground Connection KX-NS700/KX-NS720 Loosen the screw. Insert a grounding wire (user-supplied). Tighten the screw. Connect the grounding wire to ground. Screw Grounding wire To ground WARNING • Proper grounding (connection to ground) is very important to reduce the risk to the user of electrocution or to protect the PBX from the bad effects of external noise in the case of a lightning strike.

  • Page 81

    4.2.5 Installing/Removing the Optional Service Cards 4.2.5 Installing/Removing the Optional Service Cards CAUTION • Before touching the product (PBX, cards, etc.), discharge static electricity by touching ground or wearing a grounding strap. Failure to do so may cause the PBX to malfunction due to static electricity. •...

  • Page 82: Installing/removing The Optional Service Cards

    4.2.5 Installing/Removing the Optional Service Cards Installing a DSP Card in a DSP Card Slot Place the front end of the card under the hook, and then lower the rear end of the card so that the holes of the card are aligned with the screw holes. Installation Manual Document Version 2016-03...

  • Page 83

    4.2.5 Installing/Removing the Optional Service Cards Insert the screws into the holes on the card, and tighten the screws to secure the card. Screws Document Version 2016-03 Installation Manual...

  • Page 84

    Installing an Optional Service Card in the Free Slot In the Main Unit KX-NS700 and Expansion Unit KX-NS720, there are Free slots for CO Line/Doorphone cards and Free slots for Extension cards. In Free slots for CO Line/Doorphone cards, you can install the following...

  • Page 85

    , MCSLC8, MCSLC16. For details, refer to the description of each optional service card in "4.5 Physical CO Line and Extension Cards" and "4.7 The Doorphone Card". When installing a DHLC4, DLC8 or DLC16 card, the LPR software version must be 2.0 or later. KX-NS700 KX-NS720 CO Line/Doorphone Card Slots...

  • Page 86

    4.2.5 Installing/Removing the Optional Service Cards Remove the dummy cover plate for the Free slot. Cut off any excess plastic in order to make the surface smooth. Dummy Cover Plate Cut here. Correct Incorrect Note When removing the dummy cover plate, use plastic nippers. We do not recommend using a knife such as a retractable utility knife.

  • Page 87

    4.2.5 Installing/Removing the Optional Service Cards Position the card in the open slot, making sure that the tabs on the both sides of the card fit into place. Then, holding the card firmly in place, lower the rear end so that the holes of the card are aligned with the screw holes.

  • Page 88

    4.2.5 Installing/Removing the Optional Service Cards Insert the spacers into the holes on the card, and tighten the spacers to secure the card. Spacer Note When using an MCSLC8 or MCSLC16 card with a DLC16 card, install the DLC16 card in the bottom slot.

  • Page 89

    4.2.5 Installing/Removing the Optional Service Cards Removing Optional Service Card from the Free Slot Loosen and remove the spacers. Spacer Holding the rear end of the card, pull the card in the direction of the arrows. Document Version 2016-03 Installation Manual...

  • Page 90

    4.2.5 Installing/Removing the Optional Service Cards Installing the EXP-M Card in the EXP-M Card slot Remove the dummy cover plate for the EXP-M card. Cut off any excess plastic in order to make the surface smooth. Dummy Cover Plate Cut here. Correct Incorrect Note...

  • Page 91

    4.2.5 Installing/Removing the Optional Service Cards Position the card in the EXP-M card slot, making sure that the extension bolts are aligned with the holes in the card and that the tabs on both sides of the card fit into place. Then, holding the card firmly in place, lower the rear end so that the holes of the card are aligned with the extension bolts.

  • Page 92

    4.2.5 Installing/Removing the Optional Service Cards Insert the screws into the holes on the card, and tighten the screws to secure the card. Screws Connect cables to the appropriate ports of the card. For details about pin assignments, refer to the appropriate section in "4.6.1 EXP-M Card (KX-NS7130)".

  • Page 93

    4.2.5 Installing/Removing the Optional Service Cards Removing the EXP-M Card from the EXP-M Card slot Loosen and remove the screws. Screws Document Version 2016-03 Installation Manual...

  • Page 94

    4.2.5 Installing/Removing the Optional Service Cards Holding the rear end of the card, pull the card in the direction of the arrows. Installation Manual Document Version 2016-03...

  • Page 95

    4.2.5 Installing/Removing the Optional Service Cards Slot covers Only remove the dummy cover plates when you are planning to install an optional service card. If you do not install an optional service card, insert a slot cover included with the option service card, as shown in the following procedure.

  • Page 96

    4.2.5 Installing/Removing the Optional Service Cards To remove a slot cover Remove the top cover. Refer to "Opening the Top Cover" in "4.2.3 Opening/Closing the Top Cover". From the inside, push the tab of the slot cover to the right and push out the left edge of the slot cover. Installation Manual Document Version 2016-03...

  • Page 97: Installing The Sd Memory Card

    To prevent data leakage, render the SD Memory Card physically unusable before disposal. Notice • Use only a Panasonic optional SD Memory Card. • The SD Memory Card must be inserted in the SD Memory Card slot of the mother board before startup.

  • Page 98: Installing/removing The Sd Memory Card

    4.2.6 Installing/Removing the SD Memory Card For information about the system prompt languages in each SD Memory Card, refer to "9.1 System Prompt Languages". The system prompt language data you are using on the installed SD Memory Card must be backed up if you want to continue using that SD Memory Card’s system prompt language data.

  • Page 99

    4.2.6 Installing/Removing the SD Memory Card Removing the SD Memory Card Remove the SD Memory Card installed in the slot on the mother board. Document Version 2016-03 Installation Manual...

  • Page 100: Types Of Connectors

    4.2.7 Types of Connectors 4.2.7 Types of Connectors Connector Type Pin Number Used for • Mother board (KX-NS700) RJ45 – LAN Port – PFT I/F Port – DPT I/F Port – SLT I/F Port • EXP-M port • EXP-S port •...

  • Page 101: Inch Rack Mounting

    4.2.8 19-inch Rack Mounting 4.2.8 19-inch Rack Mounting WARNING • Be careful not to drop any components. Dropping components may damage them or cause an injury. • When mounting the PBX on a 19-inch rack, only use the 19-inch rack mounting equipment (attachment bracket, screws) included with the PBX.

  • Page 102: Placing The Pbx On A Desktop

    4.2.9 Placing the PBX on a Desktop 4.2.9 Placing the PBX on a Desktop When placing the PBX on a desktop, make sure to follow these instructions. WARNING Be careful not to drop any components. Dropping components may damage them or cause an injury.

  • Page 103: Surge Protector Installation

    4.2.10 Surge Protector Installation 4.2.10 Surge Protector Installation CAUTION Performing surge protection is essential. Make sure to follow the instructions in this section. Overview A massive electrical surge can be caused if lightning strikes a telephone cable 10 m (33 ft) above ground, or if a telephone line comes into contact with a power line.

  • Page 104: Surge Protector Installation

    4.2.10 Surge Protector Installation Outside Installation (Main Building) Surge Protector CO Line (Another Building) CO Line Extn. Terminal Board Surge Extn. Protector Extn. Extn. Ground Extn.: Extension Line If you install an extension outside of the building, the following precautions are recommended: Install the extension wire underground.

  • Page 105

    4.2.10 Surge Protector Installation Connect the ground rod to the surge protector using a grounding wire with a cross-sectional area of at least 1.3 mm Bury the ground rod near the protector. The grounding wire should be as short as possible. The grounding wire should run straight to the ground rod.

  • Page 106: The Mother Board And Expansion Cards

    4.3.1 Mother Board 4.3 The Mother Board and Expansion Cards 4.3.1 Mother Board 4.3.1.1 Mother Board in the Main Unit Function The mother board is the preinstalled processing board with activation keys for CA Basic-Express for unlimited users, use of 4 IP-PT, and 2 Unified Messaging ports. The Virtual Cards (CO line/extension) can be installed in Virtual Slots of the mother board and can be activated with the activation keys.

  • Page 107: Mother Board

    4.3.1 Mother Board • If the preinstalled activation keys on the mother board are not enough for the desired configuration, you need to purchase activation key codes. For details about the activation keys, refer to "3.1 Information about the Activation Keys". •...

  • Page 108

    4.3.1 Mother Board Indication Color Description PBX MODE • Not Used (Standalone) Amber/Red • One-look network registration status (Slave unit on a One-look network) When this PBX is added as a Slave unit to a One-look network, the PBX MODE LED shows the registration status in the same way as the MASTER LED of a KX-NS1000.

  • Page 109: Led Indication

    4.3.1 Mother Board 4.3.1.2 Mother Board in an Expansion Unit Function The mother board of an Expansion Unit is a pre-installed processing board with the EXP-S card. EXP-S Card EXP-S Port To EXP-M LED Indication Indication Color Description STATUS Power Off Green On On Line Green flashing (60 times per minute)

  • Page 110: Sd Memory Cards

    4.3.2 SD Memory Cards 4.3.2 SD Memory Cards Function SD Memory XS, S, M If you install one of the SD Memory card, you can expand the number Card: of SMDR data. SMDR data: 1000 (default), 40000 (with SD memory card) Store ACD report data: 300,000 SD Memory XS:...

  • Page 111

    4.3.3 DSP Cards 4.3.3 DSP Cards Function A DSP card is a digital signal processor card with DSP resources that can be used for VoIP calls, conferences, the Unified Messaging feature, and the DISA/OGM feature. The DSP cards are compliant with ITU-T G. 729A and G.711 codec methods.

  • Page 112: Dsp Cards

    4.3.3 DSP Cards IP Address Information Either 1 or 2 IP addresses must be assigned to each DSP card, depending on the type of DSP card. You can assign IP addresses to the DSP cards during Easy Setup Wizard or through system programming. For details about Easy Setup Wizard, refer to "5.4.1 Easy Setup Wizard".

  • Page 113: Dlc2 In The Main Unit (installed By Default)

    4.3.4 DLC2 in the Main Unit (installed by default) 4.3.4 DLC2 in the Main Unit (installed by default) Function • 2 digital extension ports for DPTs and PT-interface CSs. To Extension Pin Assignments For DLC port Signal Name Function D1 A Data port 1 (Low) D2 A Data port 1 (High)

  • Page 114: Mcslc4 In The Main Unit (installed By Default)

    4.3.5 MCSLC4 in the Main Unit (installed by default) 4.3.5 MCSLC4 in the Main Unit (installed by default) Function • 4 extension ports for SLT with Caller ID (FSK), Message Waiting Lamp control, and 2 power failure transfer (PFT) ports. Maximum power output of 90 V for Message Waiting Lamp control. To Extension Note •...

  • Page 115

    4.3.6 PFT in the Main Unit (installed by default) 4.3.6 PFT in the Main Unit (installed by default) Function When the power supply to the Main Unit fails, power failure transfer (PFT) will switch from the current connection to the Power Failure Connection. Refer to "15.1.9 Power Failure Transfer" in the Feature Manual for further information.

  • Page 116: Pft In The Main Unit (installed By Default)

    4.3.6 PFT in the Main Unit (installed by default) To SLT1, SLT2 Optional card KX-NS5180 No. Signal Name Reserved Reserved Reserved CO1 Tip Reserved CO1 Ring PFT1-2 CO2 Tip No. Signal Name CO2 Ring Reserved Reserved Reserved Reserved Installation Manual Document Version 2016-03...

  • Page 117: Exp-s In An Expansion Unit (installed By Default)

    4.3.7 EXP-S in an Expansion Unit (installed by default) 4.3.7 EXP-S in an Expansion Unit (installed by default) Function • EXP-S is pre-installed in the SPR card of KX-NS720 to use the unit as an Expansion Unit. • By using this card, you can expand the Usage of Legacy CO Lines and extensions. To EXP-M Card Pin Assignments For EXP-S port...

  • Page 118: Rmt Card In The Main Unit (kx-tda0196)

    4.3.8 RMT Card in the Main Unit (KX-TDA0196) 4.3.8 RMT Card in the Main Unit (KX-TDA0196) Function Analog modem card for remote communication with the PBX. IUT-T V.90 support. To be mounted on the mother board of the Main Unit. Screw Screw RMT Card...

  • Page 119: Virtual Cards

    Virtual Card for 32 IP-PTs (KX-NT300 series, KX-NT500 Card (V-IPEXT32) series, and KX-NT265 [software version 2.00 or later only]). Compliant with Panasonic proprietary protocol, and ITU-T G. 729A, G.711 and G.722 codec methods. Virtual 32-Channel SIP Extension Virtual Card for 32 third party SIP phones/P-SIP Extensions.

  • Page 120: Virtual Cards

    4.4 Virtual Cards Example: Virtual Cards in the Virtual Slots of the PBX V-SIPEXT32 V-SIPGW16 V-IPEXT32 V-IPGW16 V-UTEXT32 V-IPCS4 Virtual Slots Mother Board Installation Manual Document Version 2016-03...

  • Page 121: Physical Co Line And Extension Cards

    4.5.1 LCOT6 Card (KX-NS5180) 4.5 Physical CO Line and Extension Cards 4.5.1 LCOT6 Card (KX-NS5180) Function 6 analog CO line ports with Caller ID (FSK/FSK with Call Waiting Caller ID [Visual Caller ID]/DTMF). RJ45 To CO line Accessories and User-supplied Items Accessories (included): Spacer ´...

  • Page 122

    4.5.2 PRI23 Card (KX-NS5290) 4.5.2 PRI23 Card (KX-NS5290) Function 1-port ISDN Primary Rate Interface card (23B channels). NI (North American standard ISDN protocol) compliant. RJ45 To NT1 Accessories and User-supplied Items Accessories (included): Spacer ´ 3, slot cover ´ 1 User-supplied (not included): RJ45 connector, Twisted pair cable CAUTION •...

  • Page 123: Pri23 Card (kx-ns5290)

    4.5.2 PRI23 Card (KX-NS5290) LED Indications Indication Color Description STATUS Green Off : All Ports OUS or Fault On: INS (In Service) Flashing (60 times per minute) : Master Clock (On) This can be set to indicate "Normal (a port is in use)" through system settings. For details, consult your dealer. Document Version 2016-03 Installation Manual...

  • Page 124: Dhlc4 Card (kx-ns5170)

    4.5.3 DHLC4 Card (KX-NS5170) 4.5.3 DHLC4 Card (KX-NS5170) Function 4-port digital hybrid extension card with Caller ID (FSK) for DPTs, APTs, SLTs, DSS consoles, and PT-interface CSs. Note When using a DHLC4 card, the LPR software version must be 2.0 or later. RJ45 To Extension Accessories and User-supplied Items...

  • Page 125: Dlc8 Card (kx-ns5171)

    4.5.4 DLC8 Card (KX-NS5171) 4.5.4 DLC8 Card (KX-NS5171) Function 8-port digital extension card for DPTs and PT-interface CSs. Note When using a DLC8 card, the LPR software version must be 2.0 or later. RJ45 To Extension Accessories and User-supplied Items Accessories (included): Spacer ´...

  • Page 126: Dlc16 Card (kx-ns5172)

    4.5.5 DLC16 Card (KX-NS5172) 4.5.5 DLC16 Card (KX-NS5172) Function 16-port digital extension card for DPTs and PT-interface CSs. Note When using a DLC16 card, the LPR software version must be 2.0 or later. RJ45 To Extension Accessories and User-supplied Items Accessories (included): Spacer ´...

  • Page 127: Mcslc8 Card (kx-ns5173)

    4.5.6 MCSLC8 Card (KX-NS5173) 4.5.6 MCSLC8 Card (KX-NS5173) Function 8-port extension card for SLTs with Caller ID (FSK), Message Waiting Lamp control. RJ45 To Extension Accessories and User-supplied Items Accessories (included): Spacer ´ 3, slot cover ´ 1 User-supplied (not included): RJ45 connector, Copper wire Pin Assignments Signal Name Function...

  • Page 128: Mcslc16 Card (kx-ns5174)

    4.5.7 MCSLC16 Card (KX-NS5174) 4.5.7 MCSLC16 Card (KX-NS5174) Function 16-port extension card for SLTs with Caller ID (FSK), Message Waiting Lamp control. RJ45 To Extension Accessories and User-supplied Items Accessories (included): Spacer ´ 3, slot cover ´ 1 User-supplied (not included): RJ45 connector, Copper wire Pin Assignments Signal Name Function...

  • Page 129: Expansion Card

    A stacking card to be installed in the Main Unit. Up to 3 expansion units can be connected. Note KX-NS700 requires an activation key Expansion Capacity for KX-NS700 (KX-NSF991) to stack Expansion Unit KX-NS720. A stacking cable is included with the KX-NS720. Use the dedicated cable supplied with the Expansion Unit, to connect the EXP-M card.

  • Page 130: Exp-m Card (kx-ns7130)

    4.6.1 EXP-M Card (KX-NS7130) Pin Assignments Signal Name Function UHW+ Receive data + UHW- Receive data - REFCLK+ Reference CLK + FHCLK+ Frame and System CLK + FHCLK- Frame and System CLK - REFCLK- Reference CLK - DHW+ Transmit data + DHW- Transmit data - Maximum Cabling Length of Extension Connection...

  • Page 131: The Doorphone Card

    4.7.1 DPH2 Card (KX-NS5162) 4.7 The Doorphone Card 4.7.1 DPH2 Card (KX-NS5162) Function A doorphone card for 2 doorphone, 2 door opener, and 2 external sensor. A Doorphone Card is installed in CO Line slot. To doorphone/ external sensor To door opener Accessories and User-supplied Items Accessories (included): Spacer ´...

  • Page 132: Dph2 Card (kx-ns5162)

    4.7.1 DPH2 Card (KX-NS5162) PIN Assignment for Door opener Port Signal Name Function OP1a Door opener 1 (Relay 1) OP1b Door opener 1 com (Relay 1 com) Reserved Reserved Reserved Reserved OP2a Door opener 2 (Relay 2) OP2b Door opener 2 com (Relay 2 com) External Sensor Power to the external sensor is provided from the DPH2 card and must be grounded through the DPH2 card as indicated in the diagram below.

  • Page 133: Connection Of Extensions

    4.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) 4.8 Connection of Extensions 4.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) Cable Maximum Distance PT-interface CS 26 AWG: 222 m (728 ft) 24 AWG: 347 m (1138 ft) 22 AWG: 500 m (1640 ft) 347 m (1138 ft)

  • Page 134: Parallel Connection Of The Extensions

    4.8.2 Parallel Connection of the Extensions 4.8.2 Parallel Connection of the Extensions Any SLT can be connected in parallel with an APT or a DPT as follows. Note In addition to an SLT, an answering machine, a fax machine or a modem (PC) can be connected in parallel with an APT or a DPT.

  • Page 135: Parallel Connection Of The Extensions

    4.8.2 Parallel Connection of the Extensions Using a Modular T-Adaptor To DHLC4 card Modular T-Adaptor 2-conductor wiring cord Connect pins "T" and "R". 4-conductor wiring cord Connect pins "D1" and "D2". Using an EXtra Device Port Example: With KX-DT300 Series DPT To DHLC4 card 2-conductor wiring cord 4-conductor wiring cord...

  • Page 136

    4.8.3 Digital EXtra Device Port (Digital XDP) Connection 4.8.3 Digital EXtra Device Port (Digital XDP) Connection A DPT can be connected to another DPT on the Digital XDP connection. In addition, if the DPT is connected to a DHLC4 card, it can also have an SLT connected in Parallel mode or XDP mode. Note •...

  • Page 137: Digital Extra Device Port (digital Xdp) Connection

    4.8.3 Digital EXtra Device Port (Digital XDP) Connection Using an EXtra Device Port To DLC2/DLC8/ DLC16 card 4-conductor wiring cord Connect pins "T", "R", 2-conductor wiring cord To DHLC4 card "D1" and "D2". Connect pins "T" and "R". (for connection of SLT) 4-conductor wiring cord Connect pins "T", "R", "D1"...

  • Page 138

    4.9 Connecting to a Doorphone, Door Opener, and/or External Sensor 4.9 Connecting to a Doorphone, Door Opener, and/ or External Sensor The Main Unit and Expansion Units each support 2 doorphones, 2 door openers and 2 sensors. Note Doorphones, door openers, and external sensors are user-supplied. Maximum Cabling Distance Cable Maximum Distance...

  • Page 139: Connecting To A Doorphone, Door Opener, And/or External Sensor

    4.9 Connecting to a Doorphone, Door Opener, and/or External Sensor Note for KX-T7765 Users When loosening/tightening the screw, do not scratch the cabinet wall with the driver shaft. Cabinet Wall Pass the wires through the hole in the base cover, and attach the base cover to a wall using 2 screws. Screw To DPH2 Card Note...

  • Page 140: Connection Of Peripherals

    4.10 Connection of Peripherals 4.10 Connection of Peripherals Maximum Distance Maximum Distance 100 m (320 ft) 100 m (320 ft) Switching Hub Maximum Distance 5 m (16 ft) USB Memory USB Port Device Cable Maximum Distance 26 AWG: 10 m (32 ft) 24 AWG: 10 m (32 ft) LAN Port...

  • Page 141: Connection Of Peripherals

    4.10 Connection of Peripherals USB Interface for USB Memory Device The PBX is equipped with a USB 2.0 interface. This interface provides communication between the PBX and user-supplied devices such as a USB memory device. Using a USB memory device A USB memory device can be used to backup and restore the system data of the PBX.

  • Page 142: Lan Connection

    4.11.1 LAN Connection for the Main Unit 4.11 LAN Connection 4.11.1 LAN Connection for the Main Unit Connecting the Main Unit to the LAN The PBX is equipped with a LAN port for connecting to a LAN so that IP telephones (IP-PTs, IP softphones, SIP phones), IP-CSs, PCs and a CTI Server can be connected on a private IP network.

  • Page 143: Lan Connection

    4.11.1 LAN Connection for the Main Unit • The CTI server can be used for connecting PCs on a LAN to provide third party call control CTI. CTI connection uses the CSTA Phase 3 or TAPI 2.1 protocol. The operating system of the PC or CTI server required for third party call control depends on your CTI application software.

  • Page 144: Lan Connections For Ip Telephones

    4.11.2 LAN Connections for IP Telephones 4.11.2 LAN Connections for IP Telephones When an IP telephone is connected to the LAN and power is supplied for the first time, you will be prompted to set network parameters. The network parameters must be set for the IP telephone before it can be used. Refer to "5.7 Assigning Networking Information to IP Telephones"...

  • Page 145: Lan Connections For Ip Telephones

    4.11.2 LAN Connections for IP Telephones Connecting an AC Adaptor to an IP Telephone IP-PTs and some SIP phones comply with the IEEE 802.3af Power-over-Ethernet (PoE) standard. If PoE is available on your network, these IP telephones can receive the necessary power supply from the network through the network cable.

  • Page 146

    4.11.2 LAN Connections for IP Telephones Example: KX-NT346 To a PC Ethernet Straight Cable Installation Manual Document Version 2016-03...

  • Page 147: Power Failure Connections

    Power Failure Connection. Refer to "15.1.9 Power Failure Transfer" in the Feature Manual for further information. The table below shows PFT support Cards and PFT support ports. PFT support Cards PFT support ports KX-NS700 Optional card KX-NS5180 Port 1-2 Pre-installed MCSLC4 Port 1-2 Note •...

  • Page 148: Power Failure Connections

    4.12 Power Failure Connections Power Failure Connection In the case of KX-NS700 In the event of a power failure, a specific SLT port is automatically supplied power through the PFT ports. The PFT ports are port 1-2 (on the pre-installed MCSLC4) and port 1-2 (on the optional LCOT6 card).

  • Page 149: Starting The Pbx

    4.13 Starting the PBX 4.13 Starting the PBX WARNING Make sure that the AC outlet is properly grounded, then securely connect the 3-pin AC plug including the grounded pin. CAUTION • Use only the AC power cord included with the PBX. •...

  • Page 150: Starting The Pbx

    4.13 Starting the PBX Connecting the AC Power Cord Plug the AC power cord into the PBX and pass the cord through the hook clip as indicated. Push the hook clip in the direction of the arrow until it clicks. Note For safety reasons, do not stretch or pinch the AC power cord.

  • Page 151

    4.13 Starting the PBX Turn on the power switch of the PBX. The STATUS indicator will flash green. While the STATUS indicator is flashing green, slide the System Mode Switch back to the "NORMAL" position. Depending on the configuration, initialization takes about 2.5 minutes. If successfully executed, the STATUS indicator will stop flashing and remain lit up.

  • Page 152

    4.13 Starting the PBX Installation Manual Document Version 2016-03...

  • Page 153: Programming Information

    Section 5 Programming Information This section describes the installation procedure, structure, and functions of the Web Maintenance Console for programming IP telephones and the PBX. Further information on programming the PBX for use with SIP CO lines and a VoIP network is included. Document Version 2016-03 Installation Manual...

  • Page 154: Overview Of Web Maintenance Console

    5.1 Overview of Web Maintenance Console 5.1 Overview of Web Maintenance Console Web Maintenance Console is designed to serve as an overall system programming reference for the PBX. You can program and control the PBX over an IP network using Web Maintenance Console. This section describes programming basic items using Web Maintenance Console.

  • Page 155

    5.2 PC Connection 5.2 PC Connection The Main Unit has a LAN port for PC to program PBX. A default IP address is assigned to each port. A PC can be connected through LAN connection. Port Default IP Address Default Subnet Mask LAN Port 192.168.0.101 255.255.255.0...

  • Page 156: Pc Connection

    Unit". Connection via RMT Card (KX-TDA0196) Analog MODEM Analog Line Network RMT Card (KX-TDA0196) is Installed in KX-NS700. To connect a PC to the Main Unit Start Off-line WebMC launcher. Click the Connect-Online Mode(C) button. Select Modem tab. Set following.

  • Page 157

    Connection via PRI23 Card (KX-NS5290) ISDN MODEM ISDN Line Network PRI23 Card (KX-NS5290) is installed in KX-NS700 To connect a PC to the Main Unit Start Off-line WebMC launcher. Click the Connect-Online Mode(C) button. Select the ISDN Remote tab. In Telephone Number, enter a telephone number.

  • Page 158: Starting Web Maintenance Console, System Requirements, Password Security

    5.3 Starting Web Maintenance Console 5.3 Starting Web Maintenance Console System Requirements For the system requirements of the PC (operating system, hardware specifications, supported browsers etc.), refer to "1.2.1 Starting Web Maintenance Console" in the PC Programming Manual. Copyright for MD5 This software uses the Source Code of RSA Data Security, Inc.

  • Page 159: Starting Web Maintenance Console

    – http://kx-ns700. Note • If entering "http://kx-ns700.", be sure to include the period at the end as shown. • The default subnet mask for the MNT port is 255.255.255.0. • If connecting using 223.0.0.1 takes a long time, configure a static IP address for the PC.

  • Page 160: Programming The Pbx

    An image of converting the file is displayed on the screen. The system data will be converted and a system data file for the KX-NS700 (DHSYS) is created. It will complete within one minute. After conversion is complete, you can click Save on the Result of Converting screen and save the results file to your PC.

  • Page 161

    • PBX voice data (e.g., SVM, OGM) is not converted. • Data conversion for a SLC/LCOT card in the KX-NS700 is not supported; the number of ports in these cards is too small. • The following data is not supported by the data conversion.

  • Page 162

    5.3 Starting Web Maintenance Console Unsupported Item Default Setting FWD/DND setting status (intercom/outside Setting Canceled calls) Monitor PBX ID Cleared CO Line Call Charge Total Total cleared Traffic Data Cleared Incoming Call Group Message Waiting Canceled Incoming Log Cleared FWD/DND setting status (FWD/DND set or Setting canceled not) Traffic Data...

  • Page 163

    5.3 Starting Web Maintenance Console KX-TVA System Prompt and Mailbox Data Import Voice data recorded by users in a KX-TVA series VPS can be converted and used as voice data in the Unified Messaging system of the PBX. System prompts, mailbox prompts, and mailbox messages can be converted. Condition: •...

  • Page 164

    5.3 Starting Web Maintenance Console – Owner Name – Personal Greetings – Personal Caller ID Name – Interview – Personal Group List Name – EMD List Member Name – Mailbox Messages Select a file from Local PC, USB Flash Drive (Main Unit), or NAS to restore, and the folder selection menu becomes active.

  • Page 165

    Connect to the Main Unit and transfer DHSYS. Reboot the Main Unit Main Unit* Abbreviations DxSYS: System File for PBX Web-MC Web-MC: Web Maintenance Console VM: Voice Mail system UM Restore UM: Unified Message system KX-NS700 Document Version 2016-03 Installation Manual...

  • Page 166

    Off-line Web Maintenance Console’s import feature. Condition: The required software versions are as follows: – KX-TVA series: version 3.0 or later – KX-NS700: version 4.0 or later Note • The following settings can be imported from a VPS: – Mailbox settings –...

  • Page 167

    5.3 Starting Web Maintenance Console In Maintenance Console, back up the system data on the VPS to the PC. The file name of the backup will be similar to: "SystemParameters50_20140423161816.bkp" For details about backing up, refer to the documentation of the VPS. Start the PBX’s Off-line Web Maintenance Console.

  • Page 168

    5.4.1 Easy Setup Wizard 5.4 Programming the PBX 5.4.1 Easy Setup Wizard In the Easy Setup Wizard, you will set up the mandatory settings required for the PBX. When you log in to Web Maintenance Console for a PBX that is in its initialized, factory default state, the Easy Setup Wizard for that PBX will launch automatically.

  • Page 169: Easy Setup Wizard

    5.4.1 Easy Setup Wizard Select one of the following options for Select default value of Numbering Plan: – 3 digits Extension Number – 4 digits Extension Number Click Next. Note Depending on the value selected above, the numbering plan of the PBX will vary as follows. Select this value with care.

  • Page 170

    5.4.1 Easy Setup Wizard 3 digits 4 digits Extension Extension Number Number Extension Number 101–xxx 1001–xxxx 201–xxx 2001–xxxx Floating Extension Number UM Group 5000 DISA (1–64) 501–564 5001–5064 Simplified Voice Message (SVM) 5091 Analog Remote Maintenance 5099 TAFAS (Pager) 6000 ICD Group (1–64) 601–664 6001–6064...

  • Page 171

    5.4.1 Easy Setup Wizard Select Use the following DSP IP address. Enter up to 2 IP addresses for each installed DSP card. Click Next. Valid IP address range: "1.0.0.1" to "223.255.255.254" Valid subnet mask address range: "0–255.0–255.0–255.0–255" (except "0.0.0.0" and "255.255.255.255") In the VoIP (Ext) settings: In Number of IP Extensions: In IP-PT(NT), specify the number of IP-PT extensions.

  • Page 172

    5.4.1 Easy Setup Wizard Select Obtain DSP IP address automatically. Notice The boxes will turn grey and the IP address information will be assigned automatically. Write down the address information assigned to the PBX for future reference. When not using a DHCP server: Select Use the following IP address.

  • Page 173: Enabling The Dhcp Server Feature

    5.4.3 Installing the Virtual IP Cards to the PBX Click The Edit User screen will be displayed. Select the preferred language in Change Language. Click OK. The screen will redisplay in the selected language immediately. 5.4.2 Enabling the DHCP Server Feature This PBX is equipped with a DHCP Server feature.

  • Page 174: Installing Additional Activation Keys

    5.4.5 Configuration of the Activation Keys 5.4.4 Installing Additional Activation Keys The corresponding number of IP CO lines, IP telephones or enhanced features can be activated by installing the downloaded activation key file(s) using Web Maintenance Console. Installing the Activation Key Files Be sure to connect the PC to the PBX in advance.

  • Page 175: Configuration Of The Activation Keys

    5.4.5 Configuration of the Activation Keys Click Setup ® PBX Configuration ® Configuration ® Slot. Click Activation Key. In Number of activated IP-GW, type the number of IP CO Line channels to be used for H.323 CO lines. Note If you have changed the value for Number of activated IP-GW, you must click Execute to restart the V-IPGW16 cards for the change to take effect.

  • Page 176: Programming An H.323 Qsig Network

    5.5.1 Assigning the Hunt Pattern 5.5 Programming an H.323 QSIG Network There are 2 methods to program the Virtual 16-Channel VoIP Gateway Card (V-IPGW16 card) to establish VoIP communications between PBXs at different locations, as follows: PBX code method The caller dials the unique PBX code of the PBX to which the called party is connected, in addition to the destination number.

  • Page 177: Programming The Address Translation Table

    5.5.2 Programming the Address Translation Table Note For more details about hunt pattern assignment, refer to "9.11.2 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-IPGW—Hunt Pattern" in the PC Programming Manual. 5.5.2 Programming the Address Translation Table The function of an address translation table in a VoIP network is to provide 2-way translation of telephone numbers and IP addresses .

  • Page 178: Programming The Address Translation Table

    5.5.2 Programming the Address Translation Table Click Setup ® PBX Configuration ® Configuration ® Slot. Click System Property. Click the V-IPGW tab. Click DN2IP. When using the PBX code method: In the Leading Number cell, type the remote PBX code and starting digit of destination extension. When using the extension number method: In the Leading Number cell, type the remote PBX code and starting digit of destination extension.

  • Page 179: Programming The Network Settings

    5.5.3 Programming the Network Settings 5.5.3 Programming the Network Settings For successful operation of a VoIP network using the V-IPGW16 card, network settings for the PBX at each location must be programmed appropriately. For a detailed discussion of related features, refer to the Feature Manual.

  • Page 180: Programming The Network Settings

    5.5.3 Programming the Network Settings Programming for the Extension Number Method Click Setup ® PBX Configuration ® CO & Incoming Call. Click CO Line Settings. Type the CO Name and assign an unused Trunk Group Number to be used for all IP CO lines. Click OK.

  • Page 181

    5.6 Programming SIP CO Lines 5.6 Programming SIP CO Lines The Virtual 16-Channel SIP CO Line Card (V-SIPGW16) is a virtual CO line card which is designed to be easily integrated into an Internet Telephony Service provided by an ITSP (Internet Telephony Service Provider). Various settings can be programmed for each virtual SIP gateway port.

  • Page 182: Programming Sip Co Lines

    5.6 Programming SIP CO Lines Manual Programming Follow the steps below to program the parameters which are not automatically programmed by selecting a provider. Click the desired tab. Enter information or select settings from the drop-down list for each parameter. Parameters that Require Manual Programming Manual programming is compulsory for the following parameters: •...

  • Page 183: Assigning Networking Information To Ip Telephones

    5.7.1 Assigning IP Addressing Information 5.7 Assigning Networking Information to IP Telephones 5.7.1 Assigning IP Addressing Information The IP telephone’s IP address, subnet mask address and default gateway address, and the PBX’s IP address must be assigned to the IP telephone before it can be used on the network. This IP addressing information can be assigned in the following ways: For IP-PTs •...

  • Page 184: Assigning Ip Addressing Information

    5.7.1 Assigning IP Addressing Information KX-NT300 series (except KX-NT321) and KX-NT500 series (except KX-NT551) To start programming SETUP Supply power to the IP-PT. Press "SETUP" when it is displayed. To enter the IP address of the PBX Select "PBX". ENTER Select "PBX IP Address".

  • Page 185

    5.7.1 Assigning IP Addressing Information KX-NT321/KX-NT551 To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To enter the IP address of the PBX Select "PBX IP Press SP-PHONE. Select "PBX". Press SP-PHONE. Select "Primary Address". PBX".

  • Page 186

    5.7.1 Assigning IP Addressing Information KX-NT265 (Software version 2.00 or later only) To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To enter the IP address of the PBX HOLD PBX IP Address Press VOLUME Press SP-PHONE Press SP-PHONE.

  • Page 187

    5.7.1 Assigning IP Addressing Information • Not using a DHCP server (DHCP Server feature or an external DHCP server) when the IP-PT is on the same LAN as the PBX Only the PBX’s IP address can be assigned automatically to the IP-PT in the process of being registered to the PBX.

  • Page 188

    5.7.1 Assigning IP Addressing Information Continued from previous page To set VLAN parameters To the VLAN settings Return to the Menu screen. To end programming STORE The IP-PT will reboot and can then be registered to the PBX. Press "STORE". Return to the Menu screen.

  • Page 189

    5.7.1 Assigning IP Addressing Information KX-NT321/KX-NT551 To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Select "Network". Press SP-PHONE. Select "DHCP (Disable)". Press SP-PHONE twice. IP Address* Press SP-PHONE.

  • Page 190

    5.7.1 Assigning IP Addressing Information Continued from previous page To set VLAN parameters To the VLAN settings To end programming The IP-PT will reboot and can then be registered to the PBX. Press STORE. Valid IP address range: "1.0.0.0" to "223.255.255.255" Valid subnet mask address range: "0–255.0–255.0–255.0–255"...

  • Page 191

    5.7.1 Assigning IP Addressing Information KX-NT265 (Software version 2.00 or later only) To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE select "Network".

  • Page 192

    5.7.1 Assigning IP Addressing Information • Not using a DHCP server (DHCP Server feature or an external DHCP server) when the IP-PT is on a remote office LAN All of the IP addressing information must be assigned manually. Follow the procedure below to assign the IP addressing information. If you need to set VLAN parameters, follow the procedure described in "5.7.2 Setting VLAN Parameters"...

  • Page 193

    5.7.1 Assigning IP Addressing Information KX-NT300 series (except KX-NT321) and KX-NT500 series (except KX-NT551) To start programming SETUP Supply power to the IP-PT. Press "SETUP" when it is displayed. To set the IP address of the IP-PT Select "Network". ENTER Select "Disable"...

  • Page 194

    5.7.1 Assigning IP Addressing Information Continued from previous page To enter the IP address of the Secondary PBX PBX IP Address Select "Secondary PBX". ENTER ENTER To set VLAN parameters To the VLAN settings Return to the Menu screen. To end programming STORE The IP-PT will reboot and can then be...

  • Page 195

    5.7.1 Assigning IP Addressing Information KX-NT321/KX-NT551 To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Select "Network". Press SP-PHONE. Select "DHCP (Disable)". Press SP-PHONE twice. IP Address* Press SP-PHONE.

  • Page 196

    5.7.1 Assigning IP Addressing Information Continued from previous page Press HOLD twice to return to the Menu screen. To set VLAN parameters To the VLAN settings To end programming The IP-PT will reboot and can then be registered to the PBX. Press STORE.

  • Page 197

    5.7.1 Assigning IP Addressing Information KX-NT265 (Software version 2.00 or later only) To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE select "Network".

  • Page 198

    Notice Do not perform any other operation rather than following procedure with the Web user interface. Otherwise the SIP phone may not work properly. In that case, contact an authorized Panasonic Factory Service Center. Prepare a configuration file to specify the IP address of the PBX.

  • Page 199

    For secure connection # PCC Standard Format File # DO NOT CHANGE THIS LINE! ### Management Server Settings ####### ACS_URL="http://xxx.xxx.xxx.xxx:yyy/cwmp/cwmpAction.cgi" CFG_INT_CERTIFICATE_PATH=http://xxx.xxx.xxx.xxx:zzz/utdownload/KX-NS700 Notice • For "xxx.xxx.xxx.xxx:yyy", enter the IP address and port number of the network router which is in a same LAN with the PBX.

  • Page 200

    5.7.1 Assigning IP Addressing Information Confirm the IP address of the SIP phone. For non-KX-UT670 telephones Press Setting or Setup (soft button) on the SIP phone. Select "Information Display", then press [ENTER]. Select "IP address". The IP address of the SIP phone will be displayed. Press [CANCEL].

  • Page 201

    Notice When the 2 UT_ACS configuration files do not match, and if the SIP phone does not work properly, contact an authorized Panasonic Factory Service Center. For Non-KX-UT Series SIP Phones (including P-SIP) Using a DHCP server (DHCP Server feature or an external DHCP server) to automate the assignment...

  • Page 202

    5.7.1 Assigning IP Addressing Information For instructions, refer to the documentation of the SIP phone. Not using a DHCP server (DHCP Server feature or an external DHCP server) when assigning IP addressing information All of the IP addressing information must be assigned manually. For instructions, refer to the documentation of the SIP phone.

  • Page 203

    5.7.1 Assigning IP Addressing Information To assign the IP address of the IP-CS, the subnet mask address, and the default gateway address manually, refer to corresponding manuals for the IP-CS. If you need to set VLAN parameters, refer to corresponding manuals for the IP-CS. Not using a DHCP server (DHCP Server feature or an external DHCP server) when the IP-CS is on a remote office LAN All of the IP addressing information must be assigned manually.

  • Page 204: Setting Vlan Parameters

    5.7.2 Setting VLAN Parameters 5.7.2 Setting VLAN Parameters To establish voice communications between IP telephones, the primary ports of the IP telephones and the connected PBX must belong to the same VLAN. Consult your network administrator and obtain the appropriate VLAN ID.

  • Page 205: Setting Vlan Parameters

    5.7.2 Setting VLAN Parameters Note The illustrations may differ from the buttons on your telephone. KX-NT321/KX-NT551 After assigning the IP addresses Select "QoS". Press SP-PHONE. Select "VLAN". Press SP-PHONE. Press SP-PHONE. Select "VLAN (Enable)". To set the VLAN ID for the primary port VLAN ID 1–4094 Select "VLAN (Primary)".

  • Page 206

    5.7.2 Setting VLAN Parameters KX-NT265 (Software version 2.00 or later only) After assigning the IP addresses Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE. Press VOLUME to select "QoS". select "VLAN". select "VLAN (Enable)". VLAN ID VLAN Priority Press SP-PHONE.

  • Page 207: Setting Lldp Parameters

    5.7.3 Setting LLDP Parameters 5.7.3 Setting LLDP Parameters LLDP-MED is a technique for IP telephones to obtain VLAN settings automatically from a network device, such as a Network Switch. If you are using an IP telephone equipped with two LAN ports, the primary and secondary ports of the IP telephone can be placed on different VLANs by assigning a separate VLAN ID to each port.

  • Page 208: Setting Lldp Parameters

    5.7.3 Setting LLDP Parameters KX-NT553/KX-NT556 After assigning the IP addresses Select "QoS". ENTER Select "LLDP". ENTER Select "Enable" for LLDP setting. To set the VLAN ID for the primary port VLAN ID Select "Primary port". ENTER Select "VLAN ID". ENTER 0–4094 *1*2 VLAN Priority...

  • Page 209

    5.7.3 Setting LLDP Parameters KX-NT551 After assigning the IP addresses Select "QoS". Press SP-PHONE. Select "LLDP". Press SP-PHONE. Press SP-PHONE. Select "Enable" for LLDP setting. To set the VLAN ID for the primary port VLAN ID 0–4094 Select "LLDP (Primary)". Press SP-PHONE.

  • Page 210: Setting Diffserv Parameters

    5.7.4 Setting Diffserv Parameters 5.7.4 Setting Diffserv Parameters Differentiated Services (DiffServ, or DS) is an IP-based QoS technique used to control QoS of VoIP communications by setting the DS field in the header of IP packets. Consult your network administrator for the appropriate setting values for the DS field.

  • Page 211: Setting Diffserv Parameters

    5.7.4 Setting Diffserv Parameters KX-NT321/KX-NT551 To start programming Press PROGRAM while Select "QoS". Select "Diffserv". Press SP-PHONE. Press SP-PHONE. "Searching" is displayed. To set the DS field value for the primary port Select "Primary Port". Press SP-PHONE. Select "DS (Enable)". Press SP-PHONE.

  • Page 212

    5.7.4 Setting Diffserv Parameters KX-NT265 (Software version 2.00 or later only) To start programming Press PROGRAM while Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE. "Searching" is displayed. select "QoS". select "Diffserv". To set the DS field value Diffserv 0.0–7.7 Press VOLUME to...

  • Page 213: Configuration Of Ip Ports

    5.7.5 Configuration of IP Ports 5.7.5 Configuration of IP Ports A KX-NT300 series IP-PT user, KX-NT500 series IP-PT user, or KX-NT265 IP-PT user can configure the port number of PTAP, DHCP, and FTP ports. Consult your network administrator to check whether the configuration of the IP ports is required.

  • Page 214: Configuration Of Ip Ports

    5.7.5 Configuration of IP Ports KX-NT300 series (except KX-NT321) and KX-NT500 series (except and KX-NT551) To start programming SETUP Password Press "SETUP" Select "IP Port". ENTER 7678 ENTER when it is displayed. To configure the port number of PTAP Ports Select "PTAP Server Port".

  • Page 215

    5.7.5 Configuration of IP Ports Continued from previous page To configure the port number of FTP Ports Port No. 21, 1024 – 65535 Select "FTP Server Ctrl Port". ENTER ENTER Port No. Select "FTP Client Ctrl Port". ENTER 1024 – 65535 ENTER Port No.

  • Page 216

    5.7.5 Configuration of IP Ports KX-NT321/KX-NT551 To start programming Password Press PROGRAM while Select "IP Port". Press SP-PHONE. 7678 Press SP-PHONE. "Searching" is displayed. To configure the port number of PTAP Ports Select "PTAP Server". Press SP-PHONE. Select "Primary PBX". Press SP-PHONE.

  • Page 217

    5.7.5 Configuration of IP Ports Continued from previous page To configure the port number of FTP Ports Port No. 21, 1024 – 65535 Press SP-PHONE. Select "FTP Server Ctrl". Press SP-PHONE. Port No. 1024 – 65535 Select "FTP Client Ctrl". Press SP-PHONE.

  • Page 218

    5.7.5 Configuration of IP Ports KX-NT265 (Software version 2.00 or later only) To start programming Password Press PROGRAM while Press VOLUME to Press SP-PHONE. 7678 Press SP-PHONE. "Searching" is displayed. select "IP Port". To configure the port number of PTAP Ports Port No.

  • Page 219

    5.7.6 ECO mode (KX-NT500 series only) 5.7.6 ECO mode (KX-NT500 series only) ECO mode allows a KX-NT500 series IP-PT to consume less power than in normal mode. To start ECO mode, follow the procedure below. KX-NT553/KX-NT556 To start programming SETUP Supply power to the IP-PT.

  • Page 220: Eco Mode (kx-nt500 Series Only)

    5.7.6 ECO mode (KX-NT500 series only) KX-NT553/KX-NT556 To start programming SETUP Supply power to the IP-PT. Press "SETUP" Select "ECO Mode". ENTER Select "Off". when it is displayed. To end programming STORE The IP-PT will reboot in normal mode. Return to the Press "STORE".

  • Page 221

    5.8.1 Registering IP Telephones 5.8 Registering IP Telephones 5.8.1 Registering IP Telephones After the programming of the PBX and IP telephones is finished (refer to "5.7 Assigning Networking Information to IP Telephones"), the IP telephones must be registered to the PBX. The procedure for registering IP telephones differs according to the IP terminal registration mode specified during the Easy Setup Wizard.

  • Page 222: Registering Ip Telephones

    5.8.1 Registering IP Telephones Enter an extension number. Note When no extension number is entered in this step, the process will time out and the IP-PT will be registered without an extension number. Press [ENTER] on the IP-PT. Press [PAUSE] or "EXIT" on the IP-PT. For KX-NT551/KX-NT321 users, press [AUTO DIAL/STORE].

  • Page 223

    5.8.1 Registering IP Telephones If the Connection column for the port is INS, click INS, and then click OUS on the dialog box to change the port’s status. Enter the MAC address of the IP-PT or SIP phone in the IP Phone Registration ID (MAC Address) cell.

  • Page 224

    5.8.1 Registering IP Telephones For Non-KX-UT Series SIP Phones (including P-SIP) After connecting non-KX-UT series SIP phones to the PBX over a network, register those IP terminals to the PBX manually. Follow the procedure below for registration. Click Setup ® PBX Configuration ® Configuration ®...

  • Page 225

    5.8.1 Registering IP Telephones Set passwords for the SIP extensions. Click the cell in the Connection column for each SIP extension you wish to register. The Command Connection screen appears. Click OUS. Enter a password in the Password cell for each SIP extension.

  • Page 226

    5.8.1 Registering IP Telephones Program the SIP extension you wish to register. Set the IP address of the PBX, extension number, and password in the corresponding fields for your SIP extension. Send a request from the SIP extension to the PBX for registration.

  • Page 227

    5.8.2 De-registering IP Telephones 5.8.2 De-registering IP Telephones Note For details about de-registering IP-CSs, refer to the documentation for the IP-CS. De-registration of IP-PTs or KX-UT Series SIP Phones Make sure the IP Terminal Registration Mode is set to Manual. Click Setup ®...

  • Page 228: De-registering Ip Telephones

    5.8.2 De-registering IP Telephones Forced De-registration of IP-PTs or KX-UT Series SIP Phones Follow the steps below to forcibly de-register an IP-PT when normal de-registration was unsuccessful. Click Setup ® PBX Configuration ® Configuration ® Slot. Place the mouse cursor over the Virtual Slot, and in the menu that appears, click Select Shelf.

  • Page 229

    5.8.2 De-registering IP Telephones De-registration of Non-KX-UT Series SIP Phones (including P-SIP) The de-registration of non-KX-UT series SIP phones is carried out by deleting either the extension number or password registered in the PBX. Click Setup ® PBX Configuration ® Configuration ®...

  • Page 230: Installing Sip Phones At A Remote Site

    IP-PT SIP phone Remote Site Main Site (Headquarters) : RTP packets KX-NS700 Note • Install the SBC in the same LAN as the PBX. • A PBX can work with only one SBC. Also, multiple sites can share an SBC.

  • Page 231: Installing Sip Phones At A Remote Site

    5.8.3 Installing SIP Phones at a Remote Site Program the following common settings. Configure the following items in Setting parameters assigned to Remote SIP-MLT. WAN Side IP information of Web Maintenance Console Parameter the router at the main site CWMP IP Address NAT - CWMP Server IP Address IP Address...

  • Page 232

    5.8.3 Installing SIP Phones at a Remote Site Click OK. Click Setup ® PBX Configuration ® Configuration ® Slot. Move the mouse pointer over System Property. A menu will be shown under the mouse pointer. Click Site. Click Port Number tab. Program the following items according to the protocol used by KX-UT series SIP phones in the remote site.

  • Page 233

    5.8.3 Installing SIP Phones at a Remote Site Programming the router at the main site Port forwarding settings (Router – SBC) Configure the following items for port forwarding in between the SBC and the router. Application LAN Side Port Number WAN Side Port Number SIP Proxy NAT-SIP Proxy Port No.

  • Page 234

    5.8.3 Installing SIP Phones at a Remote Site Application LAN Side Port Number WAN Side Port Number NAT - NTP Server Port No. (Use the same value as in step 5 of "Programming the PBX".) The port number for NTP that the PBX uses is fixed to 123. Note For information about configuring port forwarding on the router, refer to the documentation of the router.

  • Page 235

    5.8.3 Installing SIP Phones at a Remote Site Setting up KX-UT series SIP phones without connecting to the PBX at the main site, and then sending them to the remote site Log in to the Web Maintenance Console of the site where the SIP phones will be registered. Click Utility ®...

  • Page 236

    The PBX contains a built-in Media Relay Gateway. You can install and register IP-PTs (KX-NT500 series), Panasonic IP-Softphones, IP-CSs (KX-NS0154 only), KX-UT series SIP phones and third party SIP phones at a remote site without adding an SBC (Session Border Controller). Also, you do not need to configure special network settings (NAT traversal, etc.) at the remote site.

  • Page 237: Installing Ip Phones At A Remote Site With A Built-in Media Relay Gateway

    5.8.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway Program the WAN side information in Media Relay tab. Program the following common settings in Common. WAN Side IP information of the router at Web Maintenance Console Parameter the main site IP Address NAT - External IP Address...

  • Page 238

    5.8.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway WAN Side IP information of the router at the Web Maintenance Console Parameter main site Port Number NAT - SIP-MLT Data Download Server (HTTPS) Port No. –...

  • Page 239

    5.8.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway Move the mouse pointer over System Property. A menu will be shown under the mouse pointer. Click Site. Click the Port Number tab. Program the following items according to the protocol used by KX-UT series SIP phones in the remote site. When the KX-UT series SIP phones are using HTTPS: •...

  • Page 240

    5.8.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway Application LAN Side Port Number WAN Side Port Number The port number used for the FTP NAT - FTP Server Port No. protocol. This is used for software (Use the same value as in step 5 of updates.

  • Page 241

    5.8.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway Application LAN Side Port Number WAN Side Port Number HTTP CWMP (HTTP) Port No. for NAT - CWMP Server (HTTP) Port SIP-MLT (Use the same value as in step 11 of (Use the same value as in step 5 of "Programming the PBX with Built-in "Programming the PBX with Built-in...

  • Page 242

    5.8.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway Move the mouse pointer over the V-IPEXT32 card (Virtual IP Extension Card). A menu will be shown under the mouse pointer. Click Port Property. Click the Remote Place tab. Configure the items shown below.

  • Page 243

    5.8.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway Note When a SIP phone at a remote site uses the internet to communicate with the PBX, use the HTTPS protocol for security. If the connection is on a VPN and is protected, you may use the HTTP protocol.

  • Page 244

    5.8.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway Note Select the same value as you selected for NAT - SIP Proxy Server Port No. in step 5 of "Programming the PBX with Built-in Media Relay Gateway" in this section. Click OK.

  • Page 245: Configuration Of Users

    5.9 Configuration of Users 5.9 Configuration of Users The system manages information about each user. Before programming other user settings, the following information must be configured for each user: • Extension number • Name • Unified Messaging mailbox • Web Maintenance Console login account (ID and password) Follow the procedure below to efficiently program basic personal information by adding multiple users with the Add Range feature.

  • Page 246: Configuration Of Users

    5.9 Configuration of Users User Profile Extension Name First Name Last Name Case 2 Yamada,Tarou Tarou Yamada Case 3 TarouYamada Ext. 101 TarouYamada • Login ID: The extension number (i.e., if the extension is "101", the Login ID for the user will also be "101") •...

  • Page 247

    5.10 Programming E-mail Integration for UM Voice 5.10 Programming E-mail Integration for UM Voice Users with Unified Messaging (UM) mailboxes (referred to below as "subscribers") can receive their voice as data using the following methods: – Receiving attachments to a POP3 e-mail account –...

  • Page 248: Programming E-mail Integration For Um Voice

    5.10 Programming E-mail Integration for UM Voice – Only Urgent Messages – Title Order – Title String – Call-back Number [0-9, *, #] – Send Wait Time [0-120 min] – Attach Voice File – Use Mode Note For details about these parameters, refer to "20.1 UM Configuration—[1] Mailbox Settings—Notification Parameters"...

  • Page 249

    5.10 Programming E-mail Integration for UM Voice – Port Number – IMAP4 over TLS – CAPABILITY command – Authenticated Connection Timeout Note For details about these parameters, refer to "27.2.6 Network Service—[2-7] Server Feature—IMAP4" in the PC Programming Manual. Click OK. Setting Up the IMAP Account in a Subscriber’s E-mail Client An account must be set up in each subscriber’s e-mail client for use with the Unified Messaging system.

  • Page 250

    5.10 Programming E-mail Integration for UM Voice Example IMAP Account Settings (Outlook 2010) Installation Manual Document Version 2016-03...

  • Page 251: Automatic Configuration Of Mailboxes

    5.11 Automatic Configuration of Mailboxes 5.11 Automatic Configuration of Mailboxes Mailboxes can be automatically created and associated with an extension number if these items do not already exist. There are 2 modes for creating mailboxes. For each specified extension number, a mailbox is automatically created if one is not already associated with the extension.

  • Page 252: Automatic Configuration Of Mailboxes

    5.11 Automatic Configuration of Mailboxes Mailbox_result.txt is saved to the local PC. The meaning of the status in the generated file is as follows: User Profile Status Description Exist The user profile already existed and was assigned to the related mailbox and extension number.

  • Page 253: Methods Of Stacking Expansion Units

    Section 6 Methods of Stacking Expansion Units This section provides information about stacking expansion units. Document Version 2016-03 Installation Manual...

  • Page 254: Methods Of Stacking Expansion Units

    For details about connecting an Expansion Unit to the Main Unit, refer to "4.6.1 EXP-M Card (KX-NS7130) " in this manual. • This PBX requires an activation key Expansion Capacity for KX-NS700 (KX-NSF991) to use the Expansion Unit. There are 2 ways of stacking Expansion Units.

  • Page 255

    6.1 Methods of Stacking Expansion Units Pre-installing stacked Expansion units connected to the EXP-M card Once an EXP-M card has been added to the physical shelf on the Slot screen, you can pre-install stacked Expansion units connected to the EXP-M card. Log in to Web Maintenance Console.

  • Page 256

    6.1 Methods of Stacking Expansion Units Installation Manual Document Version 2016-03...

  • Page 257: Troubleshooting

    Section 7 Troubleshooting This section provides information on the PBX and telephone troubleshooting. Document Version 2016-03 Installation Manual...

  • Page 258: Troubleshooting

    7.1.1 Installation 7.1 Troubleshooting 7.1.1 Installation PROBLEM PROBABLE CAUSE SOLUTION You cannot make/receive • • DSP card malfunction Replace the corresponding card. calls via an IP network. • • Mother board Replace the mother board (be sure to turn malfunction off the PBX when replacing).

  • Page 259

    7.1.1 Installation PROBLEM PROBABLE CAUSE SOLUTION Extensions (except IP-PT/ • • Extension card Replace the corresponding card. SIP phone) do not operate. malfunction • • Poor connection Take the extension and plug it into the between the PBX and same extension port using a short the extension telephone cord.

  • Page 260

    7.1.1 Installation PROBLEM PROBABLE CAUSE SOLUTION The LED of the Expansion The LAN cable is not • Check the LAN cable connections. Unit card is not green. connected properly. • There was a failure in the Replace the stacking EXP-M card. stacking card.

  • Page 261

    7.1.2 Connection 7.1.2 Connection Connection between the PBX and an SLT: CAUSE SOLUTION Can you dial The T/R is connected to the D1/D2. Use the correct cord (the an extension? inner 2 wires are for T/R). If a telephone equipped with an A-A1 relay is connected to the PBX, set the A-A1 relay switch of the...

  • Page 262: Connection

    7.1.3 Operation 7.1.3 Operation Note For devices connected to a PBX other than the Main Unit, refer to the Troubleshooting for that PBX. PROBLEM PROBABLE CAUSE SOLUTION • • • Cannot set the IP An unusable value is Set an IP address within the valid range. address, subnet mask being set.

  • Page 263: Operation

    7.1.3 Operation PROBLEM PROBABLE CAUSE SOLUTION The status of the port • Put the telephone on-hook and restart the The telephone is property of an SLT PBX. off-hook. extension is FAULT. Note This solution does not apply to the power failure ports (ports 1, 2 on the pre-installed MCSLC4 card).

  • Page 264: Error Messages

    7.1.4 Error Messages 7.1.4 Error Messages When a major system error occurs, an error message is displayed on the IP-PT. For IP-PTs with a single line display (e.g., KX-NT265), only an error code (i.e., ERR XXXX-XXXX) will be displayed. Error Message & IP-PT Activity Probable Cause Solution ERR 1001-0000...

  • Page 265: Error Messages

    7.1.4 Error Messages Error Message & IP-PT Activity Probable Cause Solution ERR 2004-0000 • • IP-PT not registered Check the registration UNREGISTERED TO SERVER status of the IP-PT. Resets and displays error for 5 seconds while starting up. ERR 2005-0000 •...

  • Page 266

    7.1.5 Restarting the PBX 7.1.5 Restarting the PBX If the PBX does not operate properly, restart the PBX using Web Maintenance Console. Before restarting the PBX, try the system feature again to confirm whether there definitely is a problem or not. Note •...

  • Page 267: Restarting The Pbx

    7.1.5 Restarting the PBX Example: Extensions Estimated Time for Starting Up KX-NS700 128 KX-UT series SIP phones more than 5 minutes • PBX functions cannot be used until restarting is complete. The use of a UPS is recommended; even a momentary power failure can result in a long delay as the PBX restarts, requiring the time as shown above.

  • Page 268: Troubleshooting By Error Log

    7.1.6 Troubleshooting by Error Log 7.1.6 Troubleshooting by Error Log When a major system error occurs in the PBX, the STATUS indicator on the front of the cabinet turns red, and the system logs the error information. Error Log Display Format Below is the display format of the error log.

  • Page 269: Troubleshooting By Error Log

    7.1.6 Troubleshooting by Error Log Item Description Sub Code SMDR: The 8-digit sub code of the relevant hardware (BBWXYYZZ). Web Maintenance Console: The 6-digit sub code of the relevant hardware (WXYYZZ). For details about the contents of error sub codes, refer to "7.3.1 Utility—Log—Error Log"...

  • Page 270

    7.1.6 Troubleshooting by Error Log Installation Manual Document Version 2016-03...

  • Page 271: Networking Information

    Section 8 Networking Information This section provides information about topics such as using the PBX in a VoIP network, and the TCP ports used by the PBX. Document Version 2016-03 Installation Manual...

  • Page 272: Information About Using An Ip Network

    Note Panasonic IP Cell Station (IP-CS) units are also supported by this PBX for communication on a VoIP network. For details, refer to the Installation Guide for the IP-CS. (i) Connection Outline of VoIP Network with Remote Office LAN...

  • Page 273: Network Parameters

    8.1.1 Using a VoIP Network with the PBX (ii) Connection Outline of VoIP Network with PBX in Other Network Router Headquarters Headquarters PBX with V-IPGW16 card Switching Hub Private IP Network Router PBX with V-IPGW16 card Switching Hub Branch Branch Network Parameters You will need to have the following IP addressing and QoS information to establish VoIP communication on your network.

  • Page 274

    8.1.1 Using a VoIP Network with the PBX Parameter Description Identifies the location of the PBX in the network during VoIP PBX IP Address communications. Identifies the ID of the logical segment within the corporate LAN, VLAN ID through which voice packets from IP telephones travel. For details, refer to "8.1.3 VLAN (Virtual LAN)".

  • Page 275: Dhcp (dynamic Host Configuration Protocol) Server

    8.1.2 DHCP (Dynamic Host Configuration Protocol) Server 8.1.2 DHCP (Dynamic Host Configuration Protocol) Server To establish communication over a VoIP network, IP addresses must be assigned to IP telephones and the PBX to identify their locations on the network. While these addresses can be assigned manually, it is also possible to use a DHCP server to automatically assign IP address information.

  • Page 276: Vlan (virtual Lan)

    8.1.3 VLAN (Virtual LAN) 8.1.3 VLAN (Virtual LAN) VLANs are logical segments within a corporate LAN. By assigning VLAN settings to IP telephones, it is possible to separate the packets transmitted by an IP telephone according to the type of data and specify which VLAN each data type will be sent over.

  • Page 277: Jitter Buffer

    8.1.5 Voice Activity Detection (VAD) Note • This VLAN feature complies with IEEE (Institute of Electrical and Electronics Engineers) 802.1Q. • The PBX receives VLAN settings only from the connected switching hub. Therefore, VLAN settings for the PBX must be assigned at the switching hub. •...

  • Page 278: Network Configuration

    8.1.6 Network Configuration 8.1.6 Network Configuration You must evaluate the structure of the existing network to see if a VoIP network can be implemented. Below are the points that should be evaluated. Is the IP network a managed network? A VoIP network should be implemented on a managed IP network such as Frame Relay, Leased Line, or IP-VPN (Virtual Private Network).

  • Page 279: Network Configuration

    8.1.6 Network Configuration How is the PBX connected to remote extensions? When the PBX is connected to a remote extensions via public IP network without using IP-VPN, address translation techniques (e.g., NAT/NAPT) are used. These methods prevent VoIP communications from being carried out effectively.

  • Page 280

    8.1.6 Network Configuration Connection via Public IP Network Local IP Address Domain Router Global IP Address Domain Public IP Network Router Local IP Address Domain Installation Manual Document Version 2016-03...

  • Page 281: Network Devices

    8.1.6 Network Configuration Are the network devices located appropriately for effective VoIP communications? Transmission delays can cause pauses and loss in VoIP communications. The more network devices (e.g., routers and switching hubs) there are between the PBX and IP telephones or the IP network interface, the longer the transmission delays.

  • Page 282: Network Devices

    8.1.7 Network Devices 8.1.7 Network Devices You must evaluate the network devices that are used in the existing network to see if a VoIP network can be implemented. Below are the points that should be evaluated. Can the firewall pass packets appropriately? If the VoIP network contains a firewall, the firewall must be configured appropriately to allow VoIP packets to pass through the network without being blocked by filtering.

  • Page 283: Qos (quality Of Service)

    8.1.8 QoS (Quality of Service) 8.1.8 QoS (Quality of Service) Some routers permit the configuration of priority control features. This allows the router to give higher priority to voice packets and lower the rate of loss and delays during transmissions, hence improving speech quality. It is strongly recommended that you use this feature, especially in networks where traffic is heavy.

  • Page 284: Network Time Protocol (ntp)

    8.1.9 Network Time Protocol (NTP) 8.1.9 Network Time Protocol (NTP) The PBX can be configured to contact an NTP server to receive and update its time setting automatically. KX-UT series SIP phones can receive and update their time setting either through the PBX or by contacting an NTP server directly.

  • Page 285: Information About Using A One-look Network

    Resource sharing allows users to interact as if they were all connected to one PBX, which eliminates the need to manage information such as PBX access codes. NS-Net is a network protocol only used for Panasonic products. Slave Units (Up to 15 Units)

  • Page 286: One-look Network With Ns-net

    8.2.1 One-Look Network with NS-Net Feature Standalone operation One-look network SMDR Call Storage 40,000 calls 1000 calls Networking Notes • It is recommended that One-look networks be located in one country/area. Operation cannot be guaranteed for One-look networks that span multiple countries/areas. •...

  • Page 287: H.323 Co Lines

    8.3.1 Avoid Multiple IP Networks 8.3 H.323 CO Lines This section explains information that is necessary for setting up an H.323 QSIG network over an IP network. 8.3.1 Avoid Multiple IP Networks A huge degradation in speech quality will be produced when calls are made through multiple IP networks as shown below;...

  • Page 288: Gatekeeper

    8.3.3 Bandwidth Assessment 8.3.2 Gatekeeper The following are the general functions of a gatekeeper: • Dialed number-to-IP address translation • Authentication • Bandwidth control The gatekeeper provides these network management functions to registered clients. To register with the gatekeeper, you need to configure the V-IPGW16 card to use the gatekeeper and program the GK Settings table through system programming.

  • Page 289: Bandwidth Assessment

    8.3.3 Bandwidth Assessment Required Bandwidth for Each IP Extension Card To allow all IP telephones to make calls simultaneously, it is necessary to keep available the bandwidth required by an IP extension card with the maximum number of IP telephones connected. Provided below is the formula to calculate the amount of bandwidth required for each IP extension card.

  • Page 290

    8.3.3 Bandwidth Assessment Therefore, inform your network administrator and make sure that the network can support a bandwidth of 611.2 kbps even when the network is under conditions of maximum traffic. Note It is recommended that all cards on a VoIP network have the same packet sending interval. Additional Information As described above, it is possible to control the required bandwidth by selecting a certain combination of codec and packet sending interval.

  • Page 291: Virtual Voip Gateway Card Specifications

    8.3.4 Virtual VoIP Gateway Card Specifications 8.3.4 Virtual VoIP Gateway Card Specifications For details about the RFCs and protocols for the V-IPGW16 card, refer to the following specifications. ITU-T H.323 H.225.0 H.245 Codecs G.711 (a-law and µ-law) G.729A Voice Operations Echo Cancellation (48 ms) Jitter Buffer (200 ms) VAD (Voice Activity Detection)

  • Page 292: Sip Co Lines

    8.4.1 IP Telephony Service 8.4 SIP CO Lines This section provides information on using SIP CO lines with the PBX. 8.4.1 IP Telephony Service The Virtual 16-Channel SIP CO Line Card (V-SIPGW16) is a virtual CO line card which is designed to be easily integrated into an Internet Telephony Service provided by an ITSP (Internet Telephony Service Provider).

  • Page 293: Ip Telephony Service

    8.4.1 IP Telephony Service • You need to subscribe with an ITSP for telephone connection. The ISP and ITSP may be part of the same company. Note • VoIP communication using the V-SIPGW16 card may deteriorate depending on the ITSP being used. •...

  • Page 294

    8.4.1 IP Telephony Service Internet STUN STUN STUN Fixed I Fixed IP Address Fixed IP Address Address STUN STUN STUN SI SIP SI SIP Server Server Server Server Server Server Server Server Server ISP/ITS ISP/ITSP ISP/ITSP ISP/ITS ISP/ITSP ISP/ITSP Router (NAT enabled) Switching IP-PT...

  • Page 295: Sip Requirements

    8.4.4 Bandwidth Requirements 8.4.2 SIP Requirements Port Requirements Required Ports for Each Channel When configuring a router with NAT enabled, you need to secure a certain number of ports for each SIP and RTP/RTCP channel. For RTP/RTCP, the number of required ports is double the number of activated SIP CO lines (Ch).

  • Page 296: Bandwidth Requirements

    8.4.4 Bandwidth Requirements Note that the amount in the table is only a guide. Subscribe to a network that has enough bandwidth. If the amount of bandwidth required for VoIP communications is larger than what the network can accommodate, speech quality will be compromised. Required Bandwidth for Each Channel The required bandwidth depends on what combination of codecs and packet sending interval is used.

  • Page 297: Virtual Sip Co Line Card Specifications

    8.4.5 Virtual SIP CO Line Card Specifications 8.4.5 Virtual SIP CO Line Card Specifications For details about the RFCs and protocols for the V-SIPGW16 card, refer to the following specifications. Items Specification SIP RFCs RFC3261 (UDP only) RFC3262 (PRACK) RFC3264 (Offer/Answer) RFC3311 (UPDATE) RFC3581 (Symmetric Response Routing/rport) RFC4028 (Session Timer)

  • Page 298: Types Of Pbx Networks

    Node 2: Main Unit* KX-NCP500 Resources for Node 1 Resources for Node 2 KX-NS700 Features • H.323 QSIG networks can include non-KX-NS series PBXs (e.g., KX-TDE200, KX-NCP500). • Resources are not available to extension users of other PBX without explicit configuration.

  • Page 299: Port Security

    8.6 Port Security 8.6 Port Security If the VoIP network contains a firewall, the firewall must be configured appropriately to allow VoIP packets to pass through certain ports of the ports listed below without being blocked by filtering. The ports for which you need to configure the firewall may vary depending on the network conditions.

  • Page 300: Port Security

    8.6 Port Security Changeable/ Port Number Protocol Application Client/Server Fixed 10000– H.323 Dynamic Port Changeable 10895 (H.225 Send, H.245 Send/ Receive, Connection-less [TCP] Send Port) 20000 UM-VMA Server Fixed 30021 TCP/UDP FTP/FTPS Server Changeable 32727 MGCP for IP-CS Changeable 33090 ACS-MDW Server Fixed...

  • Page 301

    8.6 Port Security Port Numbers for Optional DSP Card Changeable/ Port Number Protocol Application Client/Server Fixed 12000– RTP/RTCP Changeable 13535 16000– RTP/RTCP for NAT traversal Changeable 18047 Document Version 2016-03 Installation Manual...

  • Page 302

    8.6 Port Security Installation Manual Document Version 2016-03...

  • Page 303: Appendix

    Section 9 Appendix This section provides information about System Prompt Languages and the revision history. Document Version 2016-03 Installation Manual...

  • Page 304: System Prompt Languages

    9.1 System Prompt Languages 9.1 System Prompt Languages Note • No. 1 is set by default. For details, see "24.4 UM Configuration—[5-4] System Parameters—Parameters—Prompt Setting" in the PC Programming Manual. System prompt languages stored in the System Memory No. 1 US-English (Primary) No.

  • Page 305: Revision History

    9.2.2 PFMPR Software File Version 004.2xxxx 9.2 Revision History 9.2.1 PFMPR Software File Version 004.1xxxx New Contents • 8.2 Information about Using a One-look Network Changed Contents • System Components • Introduction • 2.1.1 System Configurations • 2.3.3 System Capacity •...

  • Page 306: Pfmpr Software File Version 004.3xxxx

    9.2.4 PFMPR Software File Version 004.4xxxx 9.2.3 PFMPR Software File Version 004.3xxxx Changed Contents • System Components • System Components—Equipment Compatibility for Main Unit • System Components—List of Abbreviations • 3.1.1 Type and Maximum Number of Activation Keys—Unified Messaging System (Mailbox) •...

  • Page 307

    Notes Document Version 2016-03 Installation Manual...

  • Page 308

    Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2014...

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