Oracle X8-2L Service Manual

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Oracle

Server X8-2L Service Manual

Part No: E93393-05

January 2021

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Troubleshooting

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Page 1 Oracle Server X8-2L Service Manual ® Part No: E93393-05 January 2021...
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Page 5: Table Of Contents
Troubleshooting and Diagnostic Information .......... 29 Troubleshooting Using the Server Front and Back Panel Status Indicators .. 30 Troubleshooting System Cooling Issues ............. 35 Troubleshooting Power Issues .............. 37 Managing Server Hardware Faults Through the Oracle ILOM Fault Management Shell ................. 38 Troubleshooting With Diagnostic Tools ............. 38 Diagnostic Tools ................... 38 Diagnostic Tool Documentation ...............
Page 6 Removing and Replacing a Storage Drive ............ 71 ▼ Remove a Storage Drive .............. 72 ▼ Install a Storage Drive .............. 74 Removing and Replacing an NVMe Storage Drive Using Oracle Solaris .... 76 ▼ Unmount an NVMe Storage Drive ............ 76 ▼ Remove an NVMe Storage Drive ............ 77 ▼...
Page 7 Contents ▼ Power On an NVMe Storage Drive and Attach a Device Driver .... 78 Removing and Replacing an NVMe Storage Drive Using Oracle Linux .... 79 ▼ Unmount an NVMe Storage Drive ............ 79 ▼ Remove an NVMe Storage Drive ............ 81 ▼ Verify Removal of an NVMe Storage Drive .......... 81 ▼...
Page 8 ▼ Identify and Remove a Processor .............. 146 ▼ Install a Processor .................. 152 Servicing the Disk Backplane (FRU) ............... 159 ▼ Remove the Disk Backplane .............. 159 ▼ Install the Disk Backplane ............... 164 Servicing the Front LED Indicator Module (FRU) .......... 167 Oracle Server X8-2L Service Manual • January 2021...
Page 9 Contents ▼ Remove the Front LED Indicator Module ........... 167 ▼ Install the Front LED Indicator Module ............ 171 Servicing the Temperature Sensor (FRU) ............ 175 ▼ Remove the Temperature Sensor ............... 175 ▼ Install the Temperature Sensor .............. 178 Servicing the Internal HBA Card (FRU) and HBA Super Capacitor (CRU) .. 181 ▼...
Page 10 BIOS Advanced Menu Primary Video Selection Options ...... 269 BIOS Advanced Menu Trusted Computing 2.0 Options ...... 269 BIOS Advanced Menu Disk Freeze Lock Settings Options ...... 270 BIOS Advanced Menu PCH SATA Configuration Options ...... 271 Oracle Server X8-2L Service Manual • January 2021...
Page 11 BIOS IO Menu Add-in Cards Options ............. 285 BIOS Boot Menu Selections ................ 285 BIOS Exit Menu Selections ................ 287 Monitoring Components and Identifying SNMP Messages ...... 289 Monitoring Component Health and Faults Using Oracle ILOM ...... 289 Monitoring System Components .............. 290 System Chassis Components .............. 291 Cooling Unit Components .............. 293 Disk Backplane Components ..............
Page 12 Contents Fan Events .................... 308 Memory Events ................... 309 Entity Presence Events ................. 310 Index ........................ 313 Oracle Server X8-2L Service Manual • January 2021...
Page 13: Using This Documentation
Using This Documentation Overview – Describes how to troubleshoot and maintain the Oracle Server X8-2L. ■ Audience – Technicians, system administrators, authorized service providers, and trained ■ hardware service personnel who have been instructed on the hazards within the equipment and are qualified to remove and replace hardware.
Page 14 Oracle Server X8-2L Service Manual • January 2021...
Page 15: About The Oracle Server X8-2L
“Getting Firmware and Software” in Oracle Servers X8-2 and X8-2L Installation Guide. Product Description The Oracle Server X8-2L is an enterprise-class, two rack unit (2U) server. It supports the following components: Up to two Intel processors. Processors with the following capabilities are supported: ■...
Page 16: Front And Back Panel Components
Two hot-pluggable internal M.2 SATA flash SSDs ■ Two hot-pluggable, redundant 1200W power supplies. ■ An on-board Oracle Integrated Lights Out Manager (Oracle ILOM) service processor (SP) ■ based on the ASPEED Pilot 4 chip. Front and Back Panel Components The following sections describe the controls, indicators, connectors, and drives located on the front and back panels.
Page 17: Front Panel Components
On/Standby button Fault-Service Required LED: Top: Fan Module (amber) Fault-Service Required LED: Rear: Power Supply (amber) Fault-Service Required LED: Overtemp Icon: System Over Temperature Warning (amber) SP OK LED: green DO NOT SERVICE LED: white About the Oracle Server X8-2L...
Page 18: Back Panel Components And Cable Connections
Storage drive 11 HDD/SSD/NVMe Related Information “Troubleshooting Using the Server Front and Back Panel Status Indicators” on page 30 ■ Back Panel Components and Cable Connections Call Description Power supply (PS 1) Oracle Server X8-2L Service Manual • January 2021...
Page 19: About System Components
PCIe slot 5 (Nonfunctional in single-processor systems) PCIe slot 6 Serial management (SER MGT) RJ-45 serial port Oracle Integrated Lights Out Manager (ILOM) service processor (SP) network management (NET MGT) RJ-45 10/100/1000BASE-T port Network (NET) 10/100/1000BASE-T RJ-45 Gigabit Ethernet (GbE) port: NET 0 USB 3.0 connector...
Page 20: Illustrated Parts Breakdown
Illustrated Parts Breakdown The following figure identifies the major components of the server. Figure Description Legend Twelve storage drives Disk backplane System chassis Front LED indicator module and temperature sensor Fan modules Fan tray Oracle Server X8-2L Service Manual • January 2021...
Page 21: Customer-Replaceable Units
Internal M.2 SATA flash SSDs Top cover (Optional) Oracle Storage 12 Gb SAS PCIe RAID HBA, Internal card and super capacitor PCIe cards (PCIe slots 1 through 6 are nonfunctional in single-processor systems.) System battery...
Page 22: Field-Replaceable Units
(FRU)” on page 195 Oracle Storage 12 Located in PCIe slot 11, the Oracle Storage 12 Gb “Servicing the Internal HBA Card Gb SAS PCIe RAID SAS PCIe RAID HBA, Internal card manages SAS...
Page 23 About System Components Related Information “Customer-Replaceable Units” on page 21 ■ “Illustrated Parts Breakdown” on page 20 ■ About the Oracle Server X8-2L...
Page 24 Oracle Server X8-2L Service Manual • January 2021...
Page 25: Troubleshooting And Diagnostics
“Troubleshooting Power Issues” on page 37 ■ Troubleshooting Server Hardware Faults When a server hardware fault event occurs, the system lights the Fault-Service Required LED and captures the event in the Oracle ILOM event log. If you set up notifications through Oracle Troubleshooting and Diagnostics...
Page 26 Oracle Service personnel. Contact Oracle Service. 6. Clear the fault in Oracle ILOM. Depending on the component, you might need to clear the fault in Oracle ILOM. Generally, components that have a FRU ID clear the fault automatically. Oracle Server X8-2L Service Manual • January 2021...
Page 27 This procedure uses the basic troubleshooting steps described in “Basic Troubleshooting Process” on page Use this procedure to troubleshoot hardware faults using the Oracle ILOM web interface and, if necessary, prepare the server for service. This procedure provides one basic approach to troubleshooting hardware faults. It uses Note - the Oracle ILOM web interface.
Page 28 Troubleshoot Hardware Faults Using the Oracle ILOM Web Interface In the following example, the Status page shows that the Processor subsystem requires service, which indicates that a hardware component in the subsystem is in a fault state. To identify the component, click the Processors in the Status section.
Page 29: Troubleshooting And Diagnostic Information
To prepare the server for service, see “Preparing for Service” on page After servicing the component, you might need to clear the fault in Oracle ILOM. For more information, refer to the service procedure for the component. Service the component.
Page 30: Troubleshooting Using The Server Front And Back Panel Status Indicators
2. After a few minutes, the main System OK LED slowly flashes the standby blink pattern (0.1 seconds on, 2.9 seconds off), indicating that the SP (and Oracle ILOM) is ready for use. In Standby power mode, the server is not initialized or fully powered on at this point.
Page 31 System OK Green Indicates the operational state of the chassis. ■ OFF – AC power is not present or the Oracle ILOM boot is not complete. ■ STANDBY BLINK (on for 100 ms, off for 2900 ms) – Standby power is on, but the chassis power is off and the Oracle ILOM SP is running.
Page 32 Troubleshoot Hardware Faults Using the Oracle ILOM Web Interface Status Icon Color State and Meaning Indicator Name states: the server host is booting the operating system (OS), or the server host is running the OS. SP OK Green Indicates the state of the service processor.
Page 33 Troubleshoot Hardware Faults Using the Oracle ILOM Web Interface Status Icon Color State and Meaning Indicator Name ■ Amber – The fan module is faulty. The front TOP FAN LED and the front and back panel Fault-Service Required LEDs are also lit if the system detects a fan module fault.
Page 34 ■ Each of the 24 DIMM slots on the motherboard has an amber fault status indicator (LED) Indicators associated with it. ■ If Oracle ILOM determines that a DIMM is faulty, pressing the Fault Remind button on the motherboard I/O card signals the service processor to light the fault LED associated with the failed DIMM.
Page 35: Troubleshooting System Cooling Issues
Troubleshoot Hardware Faults Using the Oracle ILOM Web Interface Status Indicator Description ■ For more information on DIMM fault status indicators and the location of the Fault Remind button, see “Servicing the DIMMs (CRU)” on page 119. Processor Fault ■ The motherboard includes a fault status indicator (LED) adjacent to each of the two Status Indicators processor sockets.
Page 36 Troubleshoot Hardware Faults Using the Oracle ILOM Web Interface Cooling Issue Description Action Prevention the front or back vents are blocked, installed components or cables that fans, air baffles and dividers are the airflow through the server is can block the flow of air through the properly installed.
Page 37: Troubleshooting Power Issues
Troubleshoot Hardware Faults Using the Oracle ILOM Web Interface Troubleshooting Power Issues If your server does not power on, use the information in the following table to troubleshoot the issue. Power Issue Description Action Prevention AC Power The AC power cords are the direct...
Page 38: Managing Server Hardware Faults Through The Oracle Ilom Fault Management Shell
The Oracle ILOM Fault Management Shell enables you to view and manage fault activity on managed servers and other types of devices. For more information about how to use the Oracle ILOM Fault Management Shell, refer to the Oracle ILOM User's Guide for System Monitoring and Diagnostics in the Oracle Integrated Lights Out Manager (ILOM) 5.0 Documentation Library at...
Page 39 You run the when operating possible if the HWdiag utility within the system is not SP serial port is Oracle ILOM Diag shell. running. connected to a network-accessible terminal server. Oracle Solaris Operating Displays various kinds of...
Page 40: Diagnostic Tool Documentation
Attach Devices to the Server This procedure explains how to connect devices to the server (remotely and locally), so that you can interact with the service processor (SP) and the server console. Oracle Server X8-2L Service Manual • January 2021...
Page 41: Back Panel Connector Locations
Connect an Ethernet cable to the Gigabit Ethernet (NET) connector as needed for OS support. “Back Panel Connector Locations” on page To connect to the service processor's Oracle ILOM over the network, connect an Ethernet cable to the Ethernet port labeled NET MGT. “Back Panel Connector Locations” on page To access the Oracle ILOM command-line interface (CLI) locally, connect a serial null modem cable to the RJ-45 serial port labeled SER MGT.
Page 42: Configuring Serial Port Sharing
By default, the service processor (SP) controls the serial management (SER MGT) port and uses it to redirect the host serial console output. Using Oracle ILOM, you can assign the host console (COM1) as owner of the SER MGT port output, which allows the host console to output information directly to the SER MGT port.
Page 43 Assign Serial Port Output Using the Oracle ILOM CLI You can assign serial port output using either the Oracle ILOM CLI interface or web interface, as described in the following sections: “Assign Serial Port Output Using the Oracle ILOM CLI” on page 43 ■...
Page 44: Server Operating System Names For The Nvme Storage Drives
The drive names provided in the table assume that: Oracle PCIe NVMe switch cards are installed in PCIe slots 3, 4, 8, and 9 ■ NVMe cabling between the Oracle PCIe NVMe switch cards and the disk backplane is ■...
Page 45: Ethernet Device Naming
A system serial label that displays the MAC ID (and the associated barcode) for the server is attached to the top, front-left side of the Oracle Server X8-2L server disk cage bezel. This MAC ID (and barcode) corresponds to a hexadecimal (base 16) MAC address for a sequence of six consecutive MAC addresses.
Page 46: Back Panel Pinhole Switches
Used only when Network Controller-Sideband Interface (NC-SI) sideband management is configured. Back Panel Pinhole Switches Oracle Service personnel might instruct you to use the back panel pinhole switches to reset the NMI, Host Warm Reset, or SP, as shown in the following figure. Callout...
Page 47: Getting Help
Getting Help Using a conductive tool, such as a metal paper clip or graphite pencil, can cause a Caution - short that can cause an immediate host power off, and/or circuit damage. Getting Help The following sections describe how to get additional help to resolve server-related problems. “Contacting Support”...
Page 48: Locating The Chassis Serial Number
Oracle Auto Service Requests (ASR) is a feature available to customers having Oracle Premier Support and is provided to those customers at no additional cost. Oracle ASR is the fastest way to restore system availability if a hardware fault occurs. Oracle ASR software is secure and customer installable, with the software and documentation downloadable from My Oracle Support at https://support.oracle.com.
Page 49 Auto Service Requests For more information about Oracle ASR, go to: https://www.oracle.com/support/premier/ auto-service-request.html. Troubleshooting and Diagnostics...
Page 50 Oracle Server X8-2L Service Manual • January 2021...
Page 51: Preparing For Service
Follow all standard cautions, warnings, and instructions marked on the equipment and ■ described in the Oracle Server X8-2L Safety and Compliance Guide and Important Safety Information for Oracle's Hardware Systems. Ensure that the voltage and frequency of your power source match the voltage and ■...
Page 52: Safety Symbols
When servicing or removing server components, disconnect the power cords from the server and then attach an antistatic strap to your wrist and then to a metal area on the Oracle Server X8-2L Service Manual • January 2021...
Page 53: Fru Key Identity Properties (Kip) Automated Update
■ FRU Key Identity Properties (KIP) Automated Update Oracle ILOM includes a key identity properties (KIP) auto-update feature that ensures product information that is used for service entitlement and warranty coverage is accurately maintained by the server at all times, including during hardware replacement activities.
Page 54: Required Tools
Required Tools When a server FRU that contains the KIP is removed and a replacement component is installed, the KIP of the replacement component is programmed by Oracle ILOM to contain the same KIP as the other two components. Only one of the quorum members can be replaced at a time. Automated updates can only Note - be completed when two of the three quorum members contain matching key identity properties.
Page 55: Powering Down The Server
If the server is not responding, or you must shut down ■ “Power Down the Server for Immediate Shutdown the server quickly, perform an immediate shutdown. Using the Oracle ILOM CLI” on page 59 ■ “Power Down the Server for Immediate Shutdown Using the Oracle ILOM Web Interface”...
Page 56 “Power Down the Server for Immediate Shutdown Using the Oracle ILOM CLI” on page If the system is running the Oracle Solaris OS, refer to the Oracle Solaris system administration documentation for additional information. The host server performs an orderly power shutdown to Standby power mode, and the System OK LED on the front panel begins blinking.
Page 57 To completely power off the server, you must disconnect the power cords from the power supplies. Related Information “Power Down the Server Gracefully Using the Oracle ILOM Web Interface” on page 57 ■ “Power Down the Server Gracefully Using the On/Standby Button” on page 58 ■...
Page 58 Disconnect the power cords and data cables from the server. “Disconnect Cables From the Server” on page When you power down the server using Oracle ILOM, the server enters Standby Caution - power mode. Power is still directed to the service processor and power supply fans. To completely power off the server, you must disconnect the power cords from the power supplies.
Page 59 Power Down the Server for Immediate Shutdown Using the Oracle ILOM CLI “Power Down the Server Gracefully Using the Oracle ILOM Web Interface” on page 57 ■ “Power On the Server” on page 222 ■ Power Down the Server for Immediate Shutdown Using the...
Page 60 Power Down the Server for Immediate Shutdown Using the Oracle ILOM Web Interface Power Down the Server for Immediate Shutdown Using the Oracle ILOM Web Interface An immediate power-off might corrupt system data, therefore, use this procedure to Caution - power down the server only after attempting the graceful power down procedure.
Page 61: Disconnect Cables From The Server
“Power Down the Server for Immediate Shutdown Using the Oracle ILOM ■ CLI” on page 59 “Power Down the Server for Immediate Shutdown Using the Oracle ILOM Web ■ Interface” on page 60 “Power On the Server” on page 222 ■...
Page 62: Extend The Server To The Maintenance Position
To prevent the rack from tipping forward when the server is extended, extend all rack anti-tilt mechanisms. Refer to “Stabilize the Rack” in Oracle Servers X8-2 and X8-2L Installation Guide Also refer to the Oracle Rack Cabinet 1242 User's Guide at https://docs.oracle.com/cd/E85660_01/...
Page 63 Extend the Server to the Maintenance Position Although the cable management arm (CMA) that is supplied with the server is hinged to accommodate extending the server, you should ensure that all cables and cords are capable of extending. From the front of the server, open and hold the left and right release latch covers in the open position.
Page 64: Remove The Server From The Rack
Disconnect all the cables and power cords from the server. Remove the cable management arm (CMA). Refer to “Remove the Cable Management Arm” in Oracle Servers X8-2 and X8-2L Installation Guide Extend the server to the maintenance position. “Extend the Server to the Maintenance Position” on page...
Page 65: Take Antistatic Measures
Place electrostatic discharge (ESD)-sensitive components on an antistatic mat. The following items can be used as an antistatic mat: An antistatic bag used to wrap a replacement part ■ An Oracle ESD mat (orderable item) ■ A disposable ESD mat (shipped with some replacement parts or optional system ■...
Page 66 Lift up on the release button on top of the server cover. Lifting the release button causes the server cover to slide toward the rear of the chassis for easy removal. Lift up and remove the top cover [2]. Oracle Server X8-2L Service Manual • January 2021...
Page 67 Remove the Server Top Cover Related Information “Take Antistatic Measures” on page 65 ■ “Install the Server Top Cover” on page 218 ■ Preparing for Service...
Page 68 Oracle Server X8-2L Service Manual • January 2021...
Page 69: Servicing Storage Drives (Cru)
“Storage Drive Locations and Numbering” on page 70 ■ “Removing and Replacing a Storage Drive” on page 71 ■ “Removing and Replacing an NVMe Storage Drive Using Oracle Solaris” on page 76 ■ “Removing and Replacing an NVMe Storage Drive Using Oracle Linux” on page 79 ■...
Page 70: Storage Drive Failure And Raid
“Storage Drive Status Indicators” on page 33 ■ “Removing and Replacing a Storage Drive” on page 71 ■ “Removing and Replacing an NVMe Storage Drive Using Oracle Solaris” on page 76 ■ “Removing and Replacing an NVMe Storage Drive Using Oracle Linux” on page 79 ■...
Page 71: Removing And Replacing A Storage Drive
Removing and Replacing a Storage Drive Callout Description Storage drive 0 HDD/SSD/NVMe Storage drive 4 HDD/SSD/NVMe Storage drive 8 HDD/SSD/NVMe Storage drive 1 HDD/SSD/NVMe Storage drive 5 HDD/SSD/NVMe Storage drive 9 HDD/SSD/NVMe Storage drive 2 HDD/SSD/NVMe Storage drive 6 HDD/SSD/NVMe Storage drive 10 HDD/SSD/NVMe Storage drive 3 HDD/SSD/NVMe Storage drive 7 HDD/SSD/NVMe...
Page 72: Remove A Storage Drive
NVMe storage drives are supported only on servers that are running Oracle Solaris, Note - Oracle Linux, Oracle VM, or Microsoft Windows Server. Servers that are running Red Hat Enterprise Linux do not support NVMe drives. “Removing and Replacing an NVMe Storage Drive Using Oracle ■...
Page 73 Remove a Storage Drive Push the latch release button to open the drive latch [1, 2]. Callout Description Pressing the latch release button. Opening the latch. The latch is not an ejector. Do not open the latch too far to the right. Doing so can Caution - damage the latch.
Page 74: Install A Storage Drive
“Install a Storage Drive” on page 74 ■ Install a Storage Drive Remove the replacement drive from its packaging, and place the drive on an antistatic mat. If necessary, remove the drive filler panel. Oracle Server X8-2L Service Manual • January 2021...
Page 75 Install a Storage Drive “Remove and Install Filler Panels” on page 217. Align the replacement drive with the drive slot. The drive is physically addressed according to the slot in which it is installed. It is important to install a replacement drive in the same slot as the drive that was removed. Slide the drive into the slot until the drive is fully seated.
Page 76: Removing And Replacing An Nvme Storage Drive Using Oracle Solaris
“Power On an NVMe Storage Drive and Attach a Device Driver” on page 78 ■ Unmount an NVMe Storage Drive Log in to Oracle Solaris that is running on the server. To find the NVMe drive slot number, type: hotplug list –lc...
Page 77: Remove An Nvme Storage Drive
Remove an NVMe Storage Drive Remove an NVMe Storage Drive Perform this procedure to physically remove an NVMe storage drive from the server. Identify the physical location of the NVMe drive that you want to remove. For storage drive locations, see “Remove a Storage Drive”...
Page 78: Power On An Nvme Storage Drive And Attach A Device Driver
SMART data, security erase, low level format, and other data, type: nvmeadm list Related Information “Storage Drive Status Indicators” on page 33 ■ “Storage Drives Hot-Plug Conditions” on page 69 ■ “Storage Drive Failure and RAID” on page 70 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 79: Removing And Replacing An Nvme Storage Drive Using Oracle Linux
“Verify Operation of an NVMe Storage Drive” on page 82 ■ Unmount an NVMe Storage Drive Log in to Oracle Linux that is running on the server. Remove the NVMe storage device path. To find the PCIe addresses (Bus Device Function), type: find /sys/devices |egrep ‘nvme[0-9][0-9]?$’...
Page 80 I/O to all paths to the device. To prepare the NVMe drive for removal, that is, to detach the NVMe device driver and power off the NVMe drive slot, type: echo 0 > /sys/bus/pci/slots/$slot/power Oracle Server X8-2L Service Manual • January 2021...
Page 81: Remove An Nvme Storage Drive
Remove an NVMe Storage Drive Where $slot is the slot number obtained in step Step 2b above. Verify that the OK to Remove indicator (LED) on the NVMe drive is lit. Remove an NVMe Storage Drive Perform this procedure to physically remove an NVMe storage drive from the server. Identify the location of the NVMe drive that you want to remove.
Page 82: Install An Nvme Storage Drive
Where $slot is the slot number for the NVMe storage drive. Verify Operation of an NVMe Storage Drive To verify that an NVMe drive is operating properly, do one of the following: Oracle Server X8-2L Service Manual • January 2021...
Page 83: Removing And Replacing An Nvme Storage Drive Using Microsoft Windows
The following sections describe how to remove and replace an NVMe storage drive on a server that is running the Microsoft Windows Server operating system. NVMe storage drive hot plug is not supported for an Oracle Server X8-2L running Note - Microsoft Windows Server.
Page 84: Install An Nvme Storage Drive
“Storage Drives Hot-Plug Conditions” on page 69 ■ “Storage Drive Failure and RAID” on page 70 ■ “Remove a Storage Drive” on page 72 ■ “Install a Storage Drive” on page 74 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 85: Servicing Fan Modules (Cru)
Oracle ILOM. Even if only one fan motor is faulted within the fan module, the Oracle ILOM service processor detects that two fan motors have failed to spin while the fan module is removed. If the fan module is not replaced within 60 seconds of removal, Oracle ILOM will take the protective action to shut down the system to prevent thermal damage to the system.
Page 86 Amber – The fan module is faulty. The front Top Fan LED and the front and back panel Fault-Service Required LEDs are also lit if the system detects a fan module fault. Oracle Server X8-2L Service Manual • January 2021...
Page 87: Install A Fan Module
Install a Fan Module Using your forefinger and thumb, lift the fan module straight up and out of the chassis and set it aside on an antistatic mat. Consider your next step: If you removed the fan assembly as part of another procedure, return to that procedure. ■...
Page 88 If you installed the fan module as part of another procedure, return to that procedure. ■ Otherwise, return the server to operation. See “Returning the Server to ■ Operation” on page 217. Related Information “Remove a Fan Module” on page 85 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 89: Remove The Fan Tray
Remove the Fan Tray Remove the Fan Tray This procedure should be performed only when servicing the following field-replaceable units (FRUs): Disk backplane ■ SAS cables ■ NVMe cables ■ Temperature sensor ■ Motherboard assembly ■ Using a Torx T25 screwdriver, loosen the three spring-mounted screws that secure the fan tray to the server chassis [1].
Page 90: Install The Fan Tray
“Servicing the Motherboard Assembly (FRU)” on page 203 ■ Install the Fan Tray This procedure should be performed only when servicing the following field-replaceable units (FRUs): Disk backplane ■ SAS cables ■ NVMe cables ■ Motherboard assembly ■ Oracle Server X8-2L Service Manual • January 2021...
Page 91 Install the Fan Tray Lower the fan tray into the server [1]. Using a Torx T25 screwdriver, tighten the three spring-mounted screws that secure the fan tray to the server chassis [2]. Continue with the next step in the service procedure. Related Information “Install a Fan Module”...
Page 92 Oracle Server X8-2L Service Manual • January 2021...
Page 93: Servicing Power Supplies (Cru)
Servicing Power Supplies (CRU) This section describes how to service power supplies. Power supplies are customer-replaceable units (CRUs) that do not require you to power off the server. For more information about CRUs, “Illustrated Parts Breakdown” on page 20 “Customer-Replaceable Units” on page The power supplies are located at the back of the server.
Page 94: Remove A Power Supply
“Troubleshooting Using the Server Front and Back Panel Status Indicators” on page 30 ■ Remove a Power Supply Prepare the system for power supply removal. “Take Antistatic Measures” on page Identify which power supply requires replacement. Oracle Server X8-2L Service Manual • January 2021...
Page 95 (->) to identify a power supply failure. Alternatively, to list all known faults in the server, log in to the Oracle Solaris OS and issue the fmadm faulty command, or log in to the Oracle ILOM service processor from the Oracle ILOM Fault Management Shell and issue the fmadm faulty command.
Page 96: Install A Power Supply
“Power Supply Status Indicators” on page 33 ■ “Install a Power Supply” on page 96 ■ Install a Power Supply Always replace the failed power supply with the same type model of power supply. Caution - Oracle Server X8-2L Service Manual • January 2021...
Page 97 Verify that the amber Fault-Service Required LED on the replaced power supply and the Fault-Service Required LEDs are not lit on the front and back panels. After you have replaced Power Supply 0, you might need to reset the Oracle ILOM Note - service processor (SP) to propagate the key identity properties (KIP) data to the new power supply.
Page 98 Install a Power Supply Refer to “Install the Cable Management Arm (Optional)” in Oracle Servers X8-2 and X8-2L Installation Guide Related Information “Back Panel Components and Cable Connections” on page 18 ■ “Power Supply Status Indicators” on page 33 ■...
Page 99: Servicing The Internal M.2 Flash Ssds (Cru)
Servicing the Internal M.2 Flash SSDs (CRU) This section describes how to service M.2 flash solid-state drives (SSDs). M.2 flash SSDs are customer-replaceable units (CRUs) that do not require you to power off the server. For more information about CRUs, see “Illustrated Parts Breakdown”...
Page 100 Place the riser board on an antistatic mat. If required, perform the procedures for removing the M.2 flash SSD from the flash riser board. See “Identify and Remove an M.2 Flash SSD” on page 103. Oracle Server X8-2L Service Manual • January 2021...
Page 101: Install A Flash Riser Board
Install a Flash Riser Board Related Information “Install a Flash Riser Board” on page 101 ■ Install a Flash Riser Board The system motherboard provides two slots (labeled M.2 R0 and M.2 R1) for flash riser boards. When installing flash riser boards, install the first riser board into slot M.2 R0 and then into M.2 R1.
Page 102 “Install the Server Top Cover” on page 218. Return the server to the normal rack position. “Return the Server to the Normal Rack Position” on page 220. Related Information “Remove a Flash Riser Board” on page 99 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 103: Identify And Remove An M.2 Flash Ssd
Identify and Remove an M.2 Flash SSD Identify and Remove an M.2 Flash SSD In the standard Oracle Server X8-2L configuration, the flash riser board contains an M.2 flash SSD in socket SSD0. Prepare the server for service. Extend the server into maintenance position.
Page 104 “Remove a Flash Riser Board” on page 99 to remove the flash riser board from the server. Place the riser board on an antistatic mat. Remove the M.2 flash SSD in socket SSD0 from the riser board. Oracle Server X8-2L Service Manual • January 2021...
Page 105: Install An M.2 Flash Ssd
“Install an M.2 Flash SSD” on page 105 ■ Install an M.2 Flash SSD In the standard Oracle Server X8-2L configuration, the flash riser board contains an M.2 flash SSD in socket SSD0. Unpack the replacement M.2 flash SSD and place it on an antistatic mat.
Page 106 Perform the steps to install the M.2 flash riser board with the replacement flash SSD into the server. “Install a Flash Riser Board” on page 101. Return the server to operation. Install the server top cover. “Install the Server Top Cover” on page 218. Oracle Server X8-2L Service Manual • January 2021...
Page 107 Install an M.2 Flash SSD Return the server to the normal rack position. “Return the Server to the Normal Rack Position” on page 220. Related Information “Identify and Remove an M.2 Flash SSD” on page 103 ■ Servicing the Internal M.2 Flash SSDs (CRU)
Page 108 Oracle Server X8-2L Service Manual • January 2021...
Page 109: Servicing An Internal Usb Flash Drive (Cru)
Servicing an Internal USB Flash Drive (CRU) This section describes how to service a USB flash drive. The USB flash drive is a customer- replaceable unit (CRU) that requires you to power off the server. For more information about CRUs, see “Illustrated Parts Breakdown”...
Page 110: Install An Internal Usb Flash Drive
To remove a USB flash drive, grasp the flash drive and pull it from the slot. Related Information “Install an Internal USB Flash Drive” on page 110 ■ Install an Internal USB Flash Drive Unpack the replacement USB flash drive. Oracle Server X8-2L Service Manual • January 2021...
Page 111 Install an Internal USB Flash Drive Insert the flash drive into the USB slot. Return the server to operation. Install the server top cover. “Install the Server Top Cover” on page 218. Return the server to the normal rack position. “Return the Server to the Normal Rack Position”...
Page 112 Oracle Server X8-2L Service Manual • January 2021...
Page 113: Servicing The Air Baffle (Cru)
Servicing the Air Baffle (CRU) This section describes how to service the air baffle. The air baffle is a customer-replaceable unit (CRU) that requires you to power off the server. For more information about CRUs, see “Illustrated Parts Breakdown” on page 20 “Customer-Replaceable Units”...
Page 114 Remove the server top cover. “Remove the Server Top Cover” on page Release the latch for the host bus adapter (HBA) super capacitor tray and rotate the tray [1] in to the upright position [2]. Oracle Server X8-2L Service Manual • January 2021...
Page 115: Install The Air Baffle
Install the Air Baffle Remove the air baffle by lifting the baffle up and out of the server. Set aside the air baffle. Consider your next step: If you removed the air baffle as part of another procedure, return to that procedure. ■...
Page 116 Install the Air Baffle Install the air baffle by placing it into the server and lowering it to its inserted position. Rotate the HBA super capacitor tray down and in to its closed position. Oracle Server X8-2L Service Manual • January 2021...
Page 117 Install the Air Baffle You will hear an audible click when the tray is properly secured to the air baffle. Consider your next step: If you removed the air baffle as part of another procedure, return to that procedure. ■ Otherwise, continue to with this procedure.
Page 118 Install the Air Baffle Verify that the power supply AC OK LED is lit. Related Information “Remove the Air Baffle” on page 113 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 119: Servicing The Dimms (Cru)
“Illustrated Parts Breakdown” on page 20 “Customer-Replaceable Units” on page The Oracle Server X8-2L supports a variety of DIMM configurations that can include quad- rank (QR) and dual-rank (DR) DIMMs. These procedures require that you handle components that are sensitive to Caution - electrostatic discharge.
Page 120: Dimm And Processor Physical Layout
Each processor, P0 and P1, has twelve DIMM slots organized into six memory channels. Each memory channel contains two DIMM slots: a white DIMM slot (channel slot 0) and a black DIMM slot (channel slot 1). Memory Channels DIMM Slot 0 (White) DIMM Slot 1 (Black) Oracle Server X8-2L Service Manual • January 2021...
Page 121: Dimm Population Scenarios
DIMM Population Scenarios In single-processor systems, the DIMM slots associated with processor 1 (P1) are Note - nonfunctional and should not be populated with DIMMs. Related Information “DIMM Population Scenarios” on page 121 ■ “DIMM Population Rules” on page 122 ■...
Page 122: Dimm Population Rules
The server does not support lockstep memory mode, which is also known as double device ■ data correction, or Extended ECC. Mixing of single-rank and dual-rank DIMMs in Oracle Server X8-2L is not supported. ■ Oracle Server X8-2L Service Manual • January 2021...
Page 123: Populating Dimms For Optimal System Performance
Populating DIMMs for Optimal System Performance Populating DIMMs for Optimal System Performance Optimal performance is generally achieved by populating the DIMMs so that the memory is symmetrical, or balanced. Symmetry is achieved by adhering to the following guidelines: In single-processor systems, populate DIMMs of the same size in multiples of six. ■...
Page 124 3. P0/D9 4. P0/D2 5. P0/D11 6. P0/D0 After black slots have been populated, populate white 1. P0/D6 slots in the following order: 2. P0/D5 3. P0/D8 4. P0/D3 5. P0/D10 6. P0/D1 Oracle Server X8-2L Service Manual • January 2021...
Page 125: Populating Dimms In Dual-Processor Systems For Optimal System Performance
Populating DIMMs in Dual-Processor Systems for Optimal System Performance Populating DIMMs in Dual-Processor Systems for Optimal System Performance In dual-processor systems, populate DIMMs into DIMM slots starting with processor 0 (P0) D7, then, alternating between slots associated with processor 0 (P0) and matching slots for processor 1 (P1).
Page 126: Dimm Operating Speeds
DIMMs come in a variety of ranks: dual or quad. Each DIMM is shipped with a label identifying its rank classification. The following table identifies the label corresponding to each DIMM rank classification: TABLE 1 DIMM Rank Classification Labels Rank Classification Label Quad-rank LRDIMM 4Rx4 Dual-rank RDIMM 2Rx4 Oracle Server X8-2L Service Manual • January 2021...
Page 127: Dimms
Inconsistencies Between DIMM Fault Indicators and the BIOS Isolation of Failed DIMMs When a single DIMM is marked as failed by Oracle ILOM (for example, fault.memory. intel.dimm.training-failed is listed in the service processor Oracle ILOM event log), BIOS might disable the entire memory channel that contains the failed DIMM, up to two DIMMs. As a result, none of the memory installed in the disabled channel will be available to the operating system.
Page 128: Identify And Remove A Dimm
“Remove the Server Top Cover” on page Remove the air baffle. “Remove the Air Baffle” on page 113. Identify and note the location of the failed DIMM by pressing the Fault Remind button on the motherboard. Oracle Server X8-2L Service Manual • January 2021...
Page 129 Identify and Remove a DIMM “Using the Server Fault Remind Button” on page 127. Failed DIMMs are identified with a corresponding amber LED on the motherboard. If the DIMM Fault LED is off, then the DIMM is operating properly. ■ If the DIMM Fault LED is on (amber), then the DIMM is failed and should be replaced [1].
Page 130: Install A Dimm
■ Install a DIMM Unpack the replacement DIMM and place it on an antistatic mat. Ensure that the replacement DIMM matches the size, type, and rank of the DIMM it is replacing. Oracle Server X8-2L Service Manual • January 2021...
Page 131 Install a DIMM You must not replace a dual-rank DIMM with a quad-rank DIMM and vice versa. If you violate this rule, the performance of the server might be adversely affected. For DIMM slot population rules, see “DIMM Population Rules” on page 122.
Page 132 (Optional) Use Oracle ILOM to clear server DIMM faults. DIMM faults are automatically cleared after a new DIMM has been installed. If you need to manually clear DIMM faults, refer to the Oracle Integrated Lights Out Manager (ILOM) 5.0 Documentation Library at https://www.oracle.com/goto/ilom/docs.
Page 133: Servicing Pcie Cards (Cru)
12 Gb SAS PCIe RAID HBA, Internal card that is located in PCIe slot 11 or the Oracle PCIe NVMe switch cards that are located in PCIe slots 3, 4, 8, and 9. The Oracle Storage 12 Gb SAS PCIe RAID HBA, Internal card and Oracle PCIe NVMe switch cards are field-replaceable units (FRUs) and should be serviced only by authorized Oracle Service personnel.
Page 134: Pcie Slot Locations
PCIe slot 9 (Primary slot for Oracle PCIe NVMe switch card.) PCIe slot 10 PCIe slot 11 (Primary slot for the Oracle Storage 12 Gb SAS PCIe RAID HBA, Internal card) All of the PCIe slots comply with the PCI Express 3.0 specification and can Note - accommodate 25 Watt PCIe3 cards.
Page 135: Remove A Pcie Card
Remove a PCIe Card Related Information “Remove a PCIe Card” on page 135 ■ “Install a PCIe Card” on page 137 ■ Remove a PCIe Card PCIe slots 1 through 5 are nonfunctional in single-processor systems. Note - Note - Prior to replacing or installing a PCIe card, refer to the card documentation for specific installation and cabling instructions.
Page 136 If you are not immediately inserting a replacement PCIe card into the empty slot, insert a PCIe filler panel in the slot to reduce the possibility of radiated electromagnetic interference (EMI). See “Remove and Install Filler Panels” on page 217. Oracle Server X8-2L Service Manual • January 2021...
Page 137: Install A Pcie Card
Unpack the replacement PCIe card, and place it on an antistatic mat. Locate the proper PCIe slot for the card you are replacing. PCIe slots 3, 4, 8, and 9 are the primary slots for Oracle PCIe NVMe switch cards. These Note - cards are required for controlling and managing the optional NVMe storage drives.
Page 138 “Verify NVMe Cable Connections” on page 200. To ensure proper SAS cable connections for Oracle Storage 12 Gb SAS PCIe HBA, Internal cards, see the SAS cabling reference table in Step 3 “Install SAS Storage Drive Cables” on page 192.
Page 139 Use Oracle ILOM to clear any server PCIe card faults. If a PCIe card fault message in Oracle ILOM is not cleared under Open Problems, you must manually clear the fault using Oracle ILOM. For instructions for manually clearing a PCIe card fault, see the procedure "Clear Faults for Undetected Replaced or Repaired Hardware...
Page 140 Oracle Server X8-2L Service Manual • January 2021...
Page 141: Servicing The Battery (Cru)
Servicing the Battery (CRU) This section describes how to service the system battery. The system battery is a customer- replaceable unit (CRU) that requires you to power off the server. For more information about CRUs, see “Illustrated Parts Breakdown” on page 20 “Customer-Replaceable Units”...
Page 142 Remove the server top cover. “Remove the Server Top Cover” on page To dislodge the battery from its retainer, use your finger to gently push the top edge of the battery away from the retainer. Oracle Server X8-2L Service Manual • January 2021...
Page 143: Install The Battery
Install the Battery To gain access to the battery, you might need to disconnect and move aside the Note - auxiliary signal cable to the disk backplane and the SAS cables to the Internal HBA. For more information, see “Servicing the Disk Backplane (FRU)” on page 159 “Servicing SAS Cables (FRU)”...
Page 144 If the service processor is configured to synchronize with a network time server using Note - the Network Time Protocol (NTP), the Oracle ILOM SP clock will be reset as soon as the server is powered on and connected to the network; otherwise, proceed to the next step.
Page 145: Servicing Processors (Fru)
(FRUs). For more information about FRUs, see “Illustrated Parts Breakdown” on page 20 “Field-Replaceable Units” on page Processors must be removed and replaced only by authorized Oracle Service Caution - personnel. Ensure that all power is removed from the server before removing or installing a Caution - processor.
Page 146: Identify And Remove A Processor
Remind button, it is likely that the capacitor powering the fault remind circuit lost its charge. This can happen if you press the Fault Remind button for a long time with fault LEDs lit, or if power was removed from the server for more than 15 minutes. Oracle Server X8-2L Service Manual • January 2021...
Page 147 Identify and Remove a Processor The processor fault LED for the failed processor lights. The processor fault LEDs are located next to the processors. See “Motherboard Status Indicators” on page If the processor fault LED is off, the processor is operating properly. ■...
Page 148 4, then 3, then 2, then 1 [1]. Lift the processor-heatsink module from the socket [2]. Always hold the processor-heatsink module along the axis of the fins to prevent damage. Separate the processor from the heatsink. Oracle Server X8-2L Service Manual • January 2021...
Page 149 Identify and Remove a Processor Flip over the processor-heatsink module, place it on a flat surface, and locate the thermal interface material (TIM) breaker slot. While holding down the processor-heatsink module by the edges, insert a flat blade screwdriver into the TIM breaker slot. Servicing Processors (FRU)
Page 150 The blade of the screwdriver goes into the slot between the heatsink and processor carrier, not between the processor and processor carrier. Using a rocking motion, gently pry the corner of the processor carrier away from the heatsink. Oracle Server X8-2L Service Manual • January 2021...
Page 151 Identify and Remove a Processor Remove the processor carrier (with processor still attached) from the heatsink by prying or pinching the plastic latch tabs that attach the processor to the heatsink. A thin layer of thermal grease separates the heatsink and the processor. This grease Caution - acts as an adhesive.
Page 152: Install A Processor
Do not distribute the TIM; the pressure of the heatsink will do so for you when you Note - install the heatsink. Install the new processor. Open the box that contains the new processor but do not remove it from its packaging tray. Oracle Server X8-2L Service Manual • January 2021...
Page 153 Install a Processor Align the pin 1 indicators between the heatsink and processor carrier in the packaging tray [1], and place the heatsink (thermal side down) onto the processor carrier until it snaps in place and lies flat. The processor carrier has latching posts at each corner: two that insert into heatsink holes Note - and two that attach to the edge of the heatsink.
Page 154 Align the processor-heatsink module to the processor socket bolster plate on the motherboard, matching the pin 1 location [1]. A small pin 1 indicator (triangle) is near the beveled corner of the socket. Callout Description Pin 1 indicator Oracle Server X8-2L Service Manual • January 2021...
Page 155 Install a Processor Place the processor-heatsink module on the socket on the motherboard. The socket bolster plate has alignment pins that go into holes on the processor-heatsink module to help center the module during installation. Ensure that the processor-heatsink module lies evenly on the bolster plate and that the captive screws align with the threaded socket posts [1].
Page 156 Refer to the Oracle Integrated Lights Out Manager (ILOM) 5.0 Documentation Library at for more information about the following steps. https://www.oracle.com/goto/ilom/docs To show server faults, log in to the server as root using the Oracle ILOM CLI, and type the following command to list all known faults on the server: ->...
Page 157 Install a Processor Alternatively, to list all known faults in the server, log into the Oracle Solaris OS and issue the fmadm faulty command or log in to the Oracle ILOM service processor from the Oracle ILOM Fault Management Shell and issue the fmadm faulty command. For more...
Page 158 Oracle Server X8-2L Service Manual • January 2021...
Page 159: Servicing The Disk Backplane (Fru)
“Illustrated Parts Breakdown” on page 20 “Field-Replaceable Units” on page The disk backplane should be removed and replaced only by authorized Oracle Caution - Service personnel. Ensure that all power is removed from the server before removing or installing the Caution - disk backplane.
Page 160 Disconnect the cables from the disk backplane. Disconnect the power cable from the disk backplane [1]. Depending on your storage drive configuration, do one of the following: Disconnect the three SAS cables from the disk backplane [1]. ■ Oracle Server X8-2L Service Manual • January 2021...
Page 161 Remove the Disk Backplane Press the green button on the connector while gently pulling the connector from the disk backplane. Note the cable connections in order to ease proper reconnection of the cables. Disconnect the twelve NVMe cables (not shown) from the disk ■...
Page 162 Note the cable connections in order to ease proper reconnection of the cables. Disconnect the temperature sensor cable from the disk backplane [2]. Disconnect the auxiliary signal cable from the disk backplane [2]. Oracle Server X8-2L Service Manual • January 2021...
Page 163 Remove the Disk Backplane Using a Torx T15 screwdriver, loosen the right-side and left-side spring-mounted screws that secure the disk backplane to the chassis [3]. Using a Torx T25 screwdriver, loosen the spring-mounted screws that secure the backplane bracket to the chassis, then lift the bracket from the server [4]. Lift the disk backplane up to release it from the standoff hooks and out of the chassis [5 and 6].
Page 164: Install The Disk Backplane
Lower the disk backplane into the server, and position it to engage the standoff hooks [1 and 2]. Lower the backplane bracket into the server, then using a Torx T25 screwdriver, tighten the spring-mounted screws to secure the bracket to the chassis [3]. Oracle Server X8-2L Service Manual • January 2021...
Page 165 Install the Disk Backplane Using a Torx T15 screwdriver, tighten the right-side and left-side spring-mounted screws to secure the disk backplane to the chassis [4]. Reconnect the cables to the disk backplane. Reconnect the auxiliary signal cable to the disk backplane [5]. Reconnect the temperature signal cable to the disk backplane [5].
Page 166 IMPORTANT: When the disk backplane is replaced, the key identity properties (KIP) Note - of the backplane is programmed by Oracle ILOM to contain the same KIP as the other quorum member components. If you have removed other quorum member components, you might need to manually program the product serial number (PSN) into the new backplane.
Page 167: Servicing The Front Led Indicator Module (Fru)
“Field-Replaceable Units” on page Caution - The front LED indicator modules should be removed and replaced only by authorized Oracle Service personnel. Ensure that all power is removed from the server before removing or installing a Caution - front LED indicator module. You must disconnect the power cables before performing this procedure.
Page 168 Attach an antistatic wrist strap to your wrist, and then to a metal area on the chassis. “Take Antistatic Measures” on page Remove the server top cover. “Remove the Server Top Cover” on page Disconnect the LED indicator module cable from the motherboard. Oracle Server X8-2L Service Manual • January 2021...
Page 169 Remove the Front LED Indicator Module You might need to disconnect the SAS cable connections from the Oracle Storage 12 Note - Gb SAS PCIe RAID HBA, Internal card in PCIe slot 11 to access the LED indicator module motherboard cable connection. To ease removal of the LED indicator module cable, slightly lift the SAS cable bundles from the cable trough along the left side of the chassis.
Page 170 Remove the LED indicator module and cable from the server front panel. Remove the LED indicator module cable by carefully pulling the cable through the cable trough along the left side of the chassis. Oracle Server X8-2L Service Manual • January 2021...
Page 171: Install The Front Led Indicator Module
Install the Front LED Indicator Module Related Information “Server System-Level Status Indicators” on page 31 ■ “Install the Front LED Indicator Module” on page 171 ■ Install the Front LED Indicator Module Install the front LED indicator module. Push the LED indicator module and cable through the LED housing on the server front panel [1].
Page 172 Temp Sensor Access cover to the chassis. Install the three No. 2 Phillips screws to secure the FIM cable and Temp Sensor Access cover to the chassis [2]. Reconnect the LED indicator module cable to the motherboard. Oracle Server X8-2L Service Manual • January 2021...
Page 173 Install the Front LED Indicator Module You might need to disconnect the SAS cable connections from the Oracle Storage 12 Note - Gb SAS PCIe RAID HBA, Internal card in PCIe slot 11 to access the LED indicator module motherboard cable connection. See “Servicing SAS Cables (FRU)”...
Page 174 Install the Front LED Indicator Module Related Information “Server System-Level Status Indicators” on page 31 ■ “Remove the Front LED Indicator Module” on page 167 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 175: Servicing The Temperature Sensor (Fru)
“Illustrated Parts Breakdown” on page 20 “Field-Replaceable Units” on page The temperature sensor should be removed and replaced only by authorized Oracle Caution - Service personnel. Ensure that all power is removed from the server before removing or installing the Caution - temperature sensor.
Page 176 “Remove the Server Top Cover” on page Remove the fan modules and the fan tray. “Remove a Fan Module” on page 85 “Remove the Fan Tray” on page Disconnect the temperature sensor cable from the disk backplane. Oracle Server X8-2L Service Manual • January 2021...
Page 177 Remove the Temperature Sensor Remove the three No. 2 Phillips screws that secure the FIM cable and Temp Sensor Access cover to the chassis [1]. Lift up and remove the FIM cable and Temp Sensor Access cover from the FIM cable and Temp Sensor Access cover slot [2].
Page 178: Install The Temperature Sensor
FIM cable and Temp Sensor Access cover slot [2]. Install the three No. 2 Phillips screws to secure the FIM cable and Temp Sensor Access cover to the chassis [3]. Oracle Server X8-2L Service Manual • January 2021...
Page 179 Install the Temperature Sensor Reconnect the temperature sensor cable to the disk backplane. Install the fan tray and fan modules. “Install the Fan Tray” on page 90 “Install a Fan Module” on page Return the server to operation. Install the server top cover. “Install the Server Top Cover”...
Page 180 Oracle Server X8-2L Service Manual • January 2021...
Page 181: Servicing The Internal Hba Card (Fru) And Hba Super Capacitor (Cru)
(CRUs). For more information about FRUs and CRUs, see “About System Components” on page For more information about the internal HBA card, refer to the Oracle Storage 12 Gb SAS PCIe RAID HBA Internal: 16 Port and 2 GB Memory Installation Guide For HBA Model 7116970 at http://docs.oracle.com/cd/E87591_01/index.html.
Page 182: Remove The Internal Hba Card And Hba Super Capacitor
The HBA super capacitor is secured to the HBA super capacitor tray by a recloseable fastener, which allows it to be easily removed and replaced. To separate the HBA super capacitor from the tray, place your fingers under the super capacitor and lift up [2]. Oracle Server X8-2L Service Manual • January 2021...
Page 183 Remove the Internal HBA Card and HBA Super Capacitor When removing the super capacitor, by careful not to snag the cable on the tray wire guide. Place the super capacitor on an antistatic mat. Servicing the Internal HBA Card (FRU) and HBA Super Capacitor (CRU)
Page 184 Rotate the PCIe card locking mechanism, and then lift up on the PCIe HBA card to disengage it from the motherboard connectors [1]. Disconnect the super capacitor cable and the SAS cables from the Oracle Storage 12Gb SAS PCIe RAID HBA, Internal card [1].
Page 185: Install The Internal Hba Card And Hba Super Capacitor
Install the Internal HBA Card and HBA Super Capacitor Related Information “Install the Internal HBA Card and HBA Super Capacitor” on page 185 ■ Install the Internal HBA Card and HBA Super Capacitor Unpack the replacement internal HBA card and super capacitor, and place them on an antistatic mat.
Page 186 SAS cables that you unplugged during the removal procedure [2]. To ensure proper SAS cable connections, see the SAS cabling reference table in Step 3 “Install SAS Storage Drive Cables” on page 192. Install the HBA super capacitor in the chassis. Oracle Server X8-2L Service Manual • January 2021...
Page 187 Install the Internal HBA Card and HBA Super Capacitor If you did not remove the HBA super capacitor when removing the internal HBA card, Note - reconnect the HBA super capacitor cable to the internal HBA card. Apply a recloseable fastener to the underside of the super capacitor. Align the recloseable fastener on the super capacitor with the recloseable fastener on the HBA super capacitor tray and press down [1].
Page 188 Use Oracle ILOM to clear any server PCIe card faults. If a PCIe card fault message in Oracle ILOM is not cleared under Open Problems, you must manually clear the fault using Oracle ILOM. For instructions for manually clearing a PCIe card fault, see the procedure "Clear Faults for Undetected Replaced or Repaired Hardware...
Page 189: Servicing Sas Cables (Fru)
(FRUs). For more information about FRUs, see “Illustrated Parts Breakdown” on page 20 “Field-Replaceable Units” on page SAS cables should be removed and replaced only by authorized Oracle Service Caution - personnel. The system supplies power to the cables even when the server is powered off.
Page 190 113. Remove fan modules. “Remove a Fan Module” on page Remove the fan tray from the server. “Remove the Fan Tray” on page Disconnect the SAS cables from the disk backplane [1]. Oracle Server X8-2L Service Manual • January 2021...
Page 191 “Remove the Internal HBA Card and HBA Super Capacitor” on page 182. If your server is configured with Oracle Storage 12 Gb SAS PCIe HBA, Internal (non- Note - RAID) cards, disconnect the SAS cables from the Oracle Storage 12 Gb SAS PCIe HBA, Internal cards located in PCIe slots 10 and 11.
Page 192: Install Sas Storage Drive Cables
Install the SAS cables between the disk backplane and the rear PCIe slots [1]. Route the SAS cable bundle through the cable trough along the left side of the chassis. Reconnect the SAS cables to the Oracle Storage 12Gb SAS PCIe RAID HBA, Internal card in PCIe slot 11 [2].
Page 193 If your server is configured with Oracle Storage 12 Gb SAS PCIe HBA, Internal (non- Note - RAID) cards, reconnect the SAS cables to the Oracle Storage 12 Gb SAS PCIe HBA, Internal cards located in PCIe slots 10 and 11.
Page 194 Verify that the power supply AC OK LED is lit. Related Information “Install the Internal HBA Card and HBA Super Capacitor” on page 185 ■ “Remove SAS Storage Drive Cables” on page 189 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 195: Servicing Nvme Cables (Fru)
(FRUs). For more information about FRUs, see “Illustrated Parts Breakdown” on page 20 “Field-Replaceable Units” on page NVMe cables should be removed and replaced only by authorized Oracle Service Caution - personnel. The system supplies power to the cables even when the server is powered off.
Page 196 Remove the fan modules. “Remove a Fan Module” on page Remove the fan tray from the server. “Remove the Fan Tray” on page Disconnect the NVMe cables from the disk backplane [1]. Oracle Server X8-2L Service Manual • January 2021...
Page 197 Remove NVMe Cables Press each latch, and then pull out the cables to disengage them from the backplane connectors. Disconnect the NVMe cables from the Oracle PCIe NVMe switch cards in PCIe slots 3, 4, 8, and 9 [2]. Press each latch, and then pull out the cables to disengage them from the HBA connectors. See also “Remove a PCIe Card”...
Page 198: Install Nvme Cables
Install the NVMe cables between the disk backplane and rear PCIe slots [1]. Route the NVMe cable bundle for Oracle PCIe NVMe switch cards 3 and 4 through the cable trough in the middle of the chassis. Route the NVMe cable bundle for Oracle PCIe NVMe switch cards 8 and 9 through the cable trough along the left side of the chassis.
Page 199 Install NVMe Cables Plug each cable into its NVMe connector until you hear an audible click. Use the following table to ensure proper NVMe cable connections. Oracle PCIe NVMe HBA Connector Disk Backplane Physical Storage Slot Location and Connector Drive Slots...
Page 200: Verify Nvme Cable Connections
Use a terminal (or terminal emulator connected to a computer) through the serial port on the ■ back panel of the server. Connect to the server using the Oracle ILOM Remote System Console Plus application. ■ Power on the server.
Page 201 This step halts the system so NVMe cable connection tests can be run for the NVMe storage drives. Open a terminal window. Using SSH (secure shell), log in to the Oracle ILOM command-line interface (CLI) on the server SP. To access the Oracle ILOM Diagnostic Shell, type the start /sp/diag/shell command, and then click Enter.
Page 202 30 seconds, and then reattaching the power cords. Retest the system by repeating Step 1 through Step Once all NVMe cable connection tests have passed, the server operating system can be booted. Oracle Server X8-2L Service Manual • January 2021...
Page 203: Servicing The Motherboard Assembly (Fru)
“Field-Replaceable Units” on page The motherboard assembly should be removed and replaced only by authorized Caution - Oracle Service personnel. Ensure that all power is removed from the server before removing or installing the Caution - motherboard. You must disconnect the power cables before performing these procedures.
Page 204 (KIP) data might be lost. When a server requires service, the KIP is used by Oracle to verify that the warranty on the server has not expired. For more information on KIP, see “FRU Key Identity Properties (KIP) Automated Update”...
Page 205 Remove the Motherboard Assembly “Remove NVMe Cables” on page 195. Power supplies ■ “Remove a Power Supply” on page Disconnect the following cables from the motherboard: Front LED indicator module ribbon cable ■ “Servicing the Front LED Indicator Module (FRU)” on page 167.
Page 206 Remove the Motherboard Assembly Disconnect and remove the SER MGT RJ-45 cable between the motherboard and back panel. Oracle Server X8-2L Service Manual • January 2021...
Page 207 Remove the Motherboard Assembly Using a Torx T25 screwdriver, loosen the two captive screws that secure the motherboard mid-wall to the chassis [1]. With the server in the extended maintenance position, remove the motherboard from the server with all reusable components that populate the motherboard in place [2].
Page 208 Drive” on page 110. Remove the processors from the failed motherboard. “Identify and Remove a Processor” on page 146. Remove the processor socket covers from the replacement motherboard and install the processors. Oracle Server X8-2L Service Manual • January 2021...
Page 209 Remove the Motherboard Assembly Grasp the processor socket cover finger grips (labeled REMOVE) and lift the socket cover up and off the processor socket. Install a processor into the socket from which you removed the processor socket cover. “Install a Processor” on page 152.
Page 210 If you do not find a replacement light pipe, perform the following steps to remove the ■ light pipe from the faulty motherboard. Insert a flat tool such as a screwdriver or penknife blade between the light pipe housing and the light pipe. Oracle Server X8-2L Service Manual • January 2021...
Page 211 Remove the Motherboard Assembly Equipment damage. The light pipe is fragile. Handle it carefully. Caution - Twist the tool back and forth to release the light pipe from the housing. iii. Pull the light pipe away from the housing. Install the light pipe on the replacement motherboard. Servicing the Motherboard Assembly (FRU)
Page 212: Install The Motherboard Assembly
While holding the motherboard mid-wall, tilt the motherboard to the right side to fit it under the power supply assembly, then level the motherboard and place it into the server chassis. Slide the motherboard to the back of the server to engage the raised standoffs. Oracle Server X8-2L Service Manual • January 2021...
Page 213 Install the Motherboard Assembly Be careful not to damage the rear Locate Button/LED when placing the motherboard Caution - into the chassis. Using a Torx T25 screwdriver, tighten the two captive screws to secure the motherboard mid-wall to the chassis [2]. Reconnect the following cables to the motherboard: SER MGT RJ-45 serial cable ■...
Page 214 (KIP) data might be lost. When a server requires service, the KIP is used by Oracle to verify that the warranty on the server has not expired. For more information on KIP, “FRU Key Identity Properties (KIP) Automated Update” on page...
Page 215 Air baffle ■ “Install the Air Baffle” on page 115. If present, install the Oracle Storage 12 Gb SAS PCIe RAID HBA, Internal card and its associated super capacitor. “Install the Internal HBA Card and HBA Super Capacitor” on page 185.
Page 216 PSN. See “FRU Key Identity Properties (KIP) Automated Update” on page Related Information “Customer-Replaceable Units” on page 21 ■ “Field-Replaceable Units” on page 22 ■ “Remove the Motherboard Assembly” on page 203 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 217: Returning The Server To Operation
Returning the Server to Operation After replacing components inside of the server, perform the procedures in the following sections: “Server Filler Panel Requirements” on page 217 ■ “Remove and Install Filler Panels” on page 217 ■ “Install the Server Top Cover” on page 218 ■...
Page 218: Install The Server Top Cover
As you slide the cover toward the front of the server, the release button on the top of the server automatically rotates downward to the closed position. Latch the top cover by pushing down Oracle Server X8-2L Service Manual • January 2021...
Page 219: Remove Antistatic Measures
Remove Antistatic Measures on the button until it is flush with the cover and you hear an audible click. An audible click indicates that the cover is latched. Use a Torx T15 screwdriver to turn the release button latch counter-clockwise to the locked position.
Page 220: Return The Server To The Normal Rack Position
Lift the server from the antistatic mat, and reinstall the server into the rack. Refer to “Installing the Server Into a Rack” in Oracle Servers X8-2 and X8-2L Installation Guide for the installation instructions specific to your rackmount kit.
Page 221 CMA. For installation instructions for the CMA, refer to “Install the Cable Management Arm (Optional)” in Oracle Servers X8-2 and X8-2L Installation Guide. If the cables are disconnected from the back of the server, that is, you disconnected the cables because you extended the server out of the rack, reconnect the cables.
Page 222: Reconnect Power And Data Cables
The SP OK LED indicator is steady on. ■ The AC power supply LED indicator lights are steady on. ■ Depending on the firmware configuration, the system might boot. If it does not boot, perform the following procedure. Oracle Server X8-2L Service Manual • January 2021...
Page 223 Press the On/Standby button on the front bezel. ■ Log in to the Oracle ILOM web interface, click Host Management → Power ■ Control and select Power On from the Select Action list. Log in to the Oracle ILOM command-line interface (CLI), and type the ■...
Page 224 Oracle Server X8-2L Service Manual • January 2021...
Page 225: Identifying The Server Ports
■ “USB Ports” on page 229 ■ Related Information “About the Oracle Server X8-2L” on page 15 ■ Gigabit Ethernet Port The server has one auto-negotiating 100/1000BASE-T Gigabit Ethernet (GbE) system domain port that uses a standard RJ-45 connector. The transfer rates are shown in the following table.
Page 226: Network Management Port
The server has one auto-negotiating 10/100/1000BASE-T Ethernet management domain interface, labeled NET MGT. For information about configuring this port for managing the server with Oracle ILOM, refer to the Oracle Integrated Lights Out Manager (ILOM) 5.0 Documentation Library at https://www.oracle.com/goto/ilom/docs.
Page 227: Serial Management Port
Serial Management Port The serial management connector, labeled SER MGT, is an RJ-45 connector that can be accessed from the back panel. This port is the default connection to the server Oracle ILOM SP. Use this port only for server management.
Page 228 Signal ground Signal ground Signal ground RJ-45 to DB-25 Adapter Crossovers Wiring Reference TABLE 8 Serial Port (RJ-45 Connector) DB-25 Adapter Signal Description Signal Description Signal ground Signal ground Signal ground Signal ground Oracle Server X8-2L Service Manual • January 2021...
Page 229: Usb Ports
USB Ports Related Information “Back Panel Components and Cable Connections” on page 18 ■ “Disconnect Cables From the Server” on page 61 ■ “Reconnect Power and Data Cables” on page 222 ■ USB Ports The server has two USB ports for attaching supported USB 3.0–compliant devices. One USB port is on the back panel and one USB port is located on the motherboard.
Page 230 Oracle Server X8-2L Service Manual • January 2021...
Page 231: Setting Up Bios Configuration Parameters
Manage the BIOS Configuration The BIOS configuration parameters on an Oracle x86 server are manageable from the BIOS Setup Utility and Oracle ILOM. For information about using these tools to manage the BIOS configuration, refer to: Oracle ILOM – “Maintaining x86 BIOS Configuration Parameters” in the Oracle ILOM ■...
Page 232: Bios Setup Utility Menus
BIOS supports the mapping of function keys to Control key sequences when serial redirection is enabled. The following table provides a description of the function key to Control key sequence mappings. Oracle Server X8-2L Service Manual • January 2021...
Page 233: Access Bios Setup Utility Menus
Use a terminal (or terminal emulator connected to a computer) through the serial port on the ■ back panel of the server. Connect to the server using the Oracle ILOM Remote System Console Plus application. ■ Reset or power on the server.
Page 234: Navigate Bios Setup Utility Menus
For further instructions on how to navigate and change settings in the BIOS Setup Utility, refer to the online information provided on the menu. Access the BIOS Setup Utility. “Access BIOS Setup Utility Menus” on page 233. Oracle Server X8-2L Service Manual • January 2021...
Page 235 After modifying any BIOS settings, the subsequent reboot might take longer than a Note - typical reboot where no settings were modified. The additional delay is required to ensure that changes to the BIOS settings are synchronized with Oracle ILOM. Related Information “BIOS Setup Utility Menus” on page 232 ■...
Page 236: Using Uefi Bios
In UEFI BIOS, the configuration screens for the add-in cards appear as menu items in the BIOS Advanced Menu as part of the standard BIOS Setup Utility screens. For example, if the Oracle Storage 12 Gb SAS PCIe RAID HBA, Internal card is installed in the server, the configuration utility for the HBA appears as a menu selection.
Page 237: Uefi Secure Boot
Common BIOS Setup Utility Tasks UEFI Secure Boot Oracle Server X8-2L UEFI BIOS supports UEFI Secure Boot. UEFI Secure Boot defines how platform firmware can authenticate a digitally signed UEFI image, such as an operating system loader or a UEFI driver.
Page 238: Verify Bios Factory Default Settings
■ power off the server, and then press the On/Standby button again to power on the server. From the Oracle ILOM web interface, click Host Management → Power Control and ■ select Reset from the Select Action list. Click Save, and then click OK.
Page 239: Select A Temporary Boot Device
■ power off the server, and then press the On/Standby button again to power on the server. From the Oracle ILOM web interface, click Host Management → Power Control and ■ select Reset from the Select Action list. Click Save, and then click OK From the Oracle ILOM CLI, type ■...
Page 240: Configure Tpm Support
Configure TPM Support The TMP feature set is enabled by default. If you wish to disable it, or to enable it after it has been disabled, perform the procedure in this section. Oracle Server X8-2L Service Manual • January 2021...
Page 241 Configure TPM Support TPM enables you to administer the TPM security hardware in your server. For additional Note - information about implementing this feature, refer to the Windows Trusted Platform Module Management documentation provided by your operating system or third-party software vendor. Access the BIOS Setup Utility menus.
Page 242: Configure Uefi Driver Settings
Microsoft's Windows Trusted Platform Module Management documentation ■ Configure UEFI Driver Settings Access the BIOS Setup Utility menus. “Access BIOS Setup Utility Menus” on page 233. In the BIOS Setup Utility menus, navigate to the IO Menu. Oracle Server X8-2L Service Manual • January 2021...
Page 243 Configure UEFI Driver Settings On the IO Menu screen, select either Internal Devices or Add In Cards and press Enter to display the internal device or add-in card slot for which you want to enable or disable the PCI-E UEFI Driver. Setting Up BIOS Configuration Parameters...
Page 244 Press the F10 key to save the changes and exit the BIOS Setup Utility. Related Information “Access BIOS Setup Utility Menus” on page 233 ■ “BIOS Setup Utility Menus” on page 232 ■ “Exit BIOS Setup Utility” on page 259 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 245: Configure I/O Resource Allocation
Configure I/O Resource Allocation Configure I/O Resource Allocation Access the BIOS Setup Utility menus. “Access BIOS Setup Utility Menus” on page 233. In the BIOS Setup Utility menus, navigate to the IO Menu. Setting Up BIOS Configuration Parameters...
Page 246 Configure I/O Resource Allocation On the IO Menu screen, select Add In Cards and press Enter to display the add-in card slots. Oracle Server X8-2L Service Manual • January 2021...
Page 247 Configure I/O Resource Allocation On the Add In Cards screen, select the slot in which you want to configure the card and press Enter. On the IO resource allocation screen for that card, select IO Enable and press Enter. Do one of the following: ■...
Page 248: Configure Uefi Secure Boot
Configure UEFI Secure Boot Configure UEFI Secure Boot Access the BIOS Setup Utility menus. “Access BIOS Setup Utility Menus” on page 233. On the Main Menu screen, select Security and press Enter. Oracle Server X8-2L Service Manual • January 2021...
Page 249 Configure UEFI Secure Boot On the Security Settings screen, select Secure Boot and press Enter. On the Secure Boot screen, select Attempt Secure Boot and press Enter. Do one of the following: ■ Select Enabled to enable UEFI Secure Boot. Continue with the next step to manage policy variables.
Page 250 Enter. Do one of the following: ■ Select Enabled to allow the provisioning of factory default Secure Boot keys when the system is in Setup Mode. When enabled, you can select Restore Oracle Server X8-2L Service Manual • January 2021...
Page 251 Configure UEFI Secure Boot Factory Keys to force the system to User Mode and install all the factory default Secure Boot keys. ■ Select Disabled to disable the provisioning of factory default Secure Boot keys. When disabled, you can select Delete all Secure Boot Variables to Setting Up BIOS Configuration Parameters...
Page 252 Configure UEFI Secure Boot remove all Secure Boot keys from the system. Selecting this option also resets the system to Setup Mode. Oracle Server X8-2L Service Manual • January 2021...
Page 253 Configure UEFI Secure Boot If you want to enroll an EFI image, select Enroll Efi Image and press Enter. Setting Up BIOS Configuration Parameters...
Page 254 Configure UEFI Secure Boot On the Select a File System screen, Scroll through the list and select the file system that contains the EFI file and press Enter. Oracle Server X8-2L Service Manual • January 2021...
Page 255 Configure UEFI Secure Boot On the Select File screen, scroll through the list and select the EFI file (or another available file) and press Enter. On the next Select File screen, scroll through the list and select the image file that you want to run in Secure Boot mode and press Enter. Setting Up BIOS Configuration Parameters...
Page 256 “Access BIOS Setup Utility Menus” on page 233 ■ “BIOS Setup Utility Menus” on page 232 ■ “UEFI Secure Boot” on page 237 ■ “Exit BIOS Setup Utility” on page 259 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 257: Configure Trusted Execution Technology
Configure Trusted Execution Technology Configure Trusted Execution Technology The Trusted Platform Module (TPM) feature must be enabled on your server before enabling Trusted Execution Technology (TXT). See “Configure TPM Support” on page 240. Access the BIOS Setup Utility menus. “Access BIOS Setup Utility Menus” on page 233.
Page 258 “Access BIOS Setup Utility Menus” on page 233 ■ “BIOS Setup Utility Menus” on page 232 ■ “Trusted Execution Technology” on page 237 ■ “Configure TPM Support” on page 240 ■ “Exit BIOS Setup Utility” on page 259 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 259: Exit Bios Setup Utility
After modifying any BIOS settings, the subsequent reboot might take longer than a Note - typical reboot where no settings were modified. The additional delay is required to ensure that changes to the BIOS settings are synchronized with Oracle ILOM. Related Information “Access BIOS Setup Utility Menus” on page 233 ■...
Page 260 Oracle Server X8-2L Service Manual • January 2021...
Page 261: Bios Setup Utility Menu Options
This section includes screens of the main menus in the BIOS Setup Utility for Oracle Server X8-2L. Following the screen for each menu is a table of the options available from that menu. “BIOS Main Menu Selections” on page 261 ■...
Page 262 Example: [Thu 06/20/2017] System Time Current time is displayed. You can change the time setting. Example: 13:38:27 UPI Link Speed (R/O) SLOW/ Intel UltraPath Interconnect (UPI) operational speed is displayed. The Oracle Server X8-2L Service Manual • January 2021...
Page 263 Example: 4.0.0.0 r115197 PRODUCT INFORMATION Product information is displayed. (R/O) Product Name Product name is displayed. Example: Oracle Server X8-2L Product Serial Number Product serial number is displayed. Example: 1134FML00V Board Serial Number Board serial number is displayed. Example: 489089M+1637E2002E...
Page 264 Secure Boot Customize Secure Boot settings. Attempt Secure Boot Disabled/Enabled Enabled Secure Boot is activated when Platform Key (PK) is enrolled, System mode is User/Deployed, and Compatibility Support Module (CSM) function is disabled. Oracle Server X8-2L Service Manual • January 2021...
Page 265 BIOS Main Menu Selections Setup Options Options Defaults Description Restore Factory Keys Yes/No Forces system to User mode. Installs factory default Secure Boot key databases. Delete all Secure Boot Variables Yes/No Deletes all Secure Boot key databases from NVRAM. Key Management Enables expert users to modify Secure Boot Policy variables without full authentication.
Page 266: Bios Advanced Menu Selections
Advanced Menu are described in the sections that follow. Options in the tables that are marked as “(R/O)” are read-only information and cannot be changed. BIOS Advanced Menu Serial Port Console Redirection Options The following table describes the BIOS Advanced Menu serial port console redirection options. Oracle Server X8-2L Service Manual • January 2021...
Page 267 BIOS Advanced Menu Selections Setup Options Options Defaults Description EMS Console Redirection Disabled/Enabled Disabled Enable or disable console redirection for Windows Emergency Management Service (EMS) administration. Console Redirection Disabled/Enabled Enabled Enable or disable console redirection. Terminal Type VT100/VT100+/VT-UTF8/ VT100+ Select the emulation for the ANSI terminal: ■...
Page 268: Bios Advanced Menu Network Stack Options
IPv6 HTTP Boot Option will not be created. PXE boot wait time Wait time to press ESC key to abort the PXE boot. Media detect count Number of times the presence of media will be checked. Oracle Server X8-2L Service Manual • January 2021...
Page 269: Bios Advanced Menu Nvme Configuration Options
BIOS Advanced Menu Selections BIOS Advanced Menu NVMe Configuration Options The following table describe the BIOS Advanced Menu NVMe configuration options. Setup Options Options Defaults Description Bus:5E Dev:0 Func:0 (R/O) Displays the PCIe Bus, Device, and Function for the NVMe controller.
Page 270: Bios Advanced Menu Disk Freeze Lock Settings Options
The following table describes the BIOS Advanced Menu disk freeze lock settings options. Setup Options Options Defaults Description Disk Freeze Lock Disable/Enable Disable Enable or disable disk freeze lock. Enabling this setting prevents disks from being sanitized. Oracle Server X8-2L Service Manual • January 2021...
Page 271: Bios Advanced Menu Pch Sata Configuration Options
BIOS Advanced Menu Selections BIOS Advanced Menu PCH SATA Configuration Options The following table describes the BIOS Advanced Menu PCH SATA configuration options. Setup Options Options Defaults Description SATA Controller Disable/Enable Enable Enable or disable SATA controller. Configure SATA as AHCI/RAID AHCI Configure SATA as AHCI or...
Page 272: Bios Advanced Menu Processor Configuration Options
The following table describes the BIOS Advanced Menu processor configuration options. Setup Options Options Defaults Description Hyper-threading ALL Disabled/Enabled Enabled Enable Hyper Threading. When enabled, two threads are available per enabled core. Oracle Server X8-2L Service Manual • January 2021...
Page 273: Bios Advanced Menu Memory Configuration Option
BIOS Advanced Menu Selections Setup Options Options Defaults Description When disabled, only one thread per enabled core is available. Active Processor Cores A minimum of one up to the The number of cores to enable in maximum number of cores each processor package.
Page 274: Bios Advanced Menu Cpu Power Management Configuration Options
CPU C6 report Enabled/Disabled Enabled Enable or disable the CPU C6 (ACPI C3) report to the operating system. Package C State limit Enabled/Disabled Enabled Enable or disable Package C State limit. Oracle Server X8-2L Service Manual • January 2021...
Page 275: Bios Advanced Menu Usb Ports Options
BIOS Advanced Menu Selections Setup Options Options Defaults Description Energy Performance Performance Balanced Performance Select the Energy Performance mode. Balanced Performance Balanced Energy Energy Efficiency Uncore Frequency Scaling Enabled/Disabled Disabled Enable or disable Uncore (UFS) Frequency Scaling (USF). Hardware P-States Disabled Native Mode Select the Hardware P-State.
Page 276: Bios Advanced Menu Error Injection Settings Options
Discard Changes and Exit Discards changes and exits. Delete Cert Yes/No Deletes Cert. Client Cert Configuration BIOS Advanced Menu RAM Disk Configuration Options The following table describes the BIOS Advanced Menu RAM disk configuration options. Oracle Server X8-2L Service Manual • January 2021...
Page 277: Bios Advanced Menu Iscsi Configuration Options
BIOS Advanced Menu Selections Setup Options Options Defaults Description Disk Memory Type Boot Service Data Specifies the type of memory to use from available memory pool Reserved in system to create a disk. Create raw Creates a raw RAM disk. Size (Hex): Enter a valid RAM disk size.
Page 278 Handshake Authentication Protocol (CHAP). Available settings are CHAP, Kerberos, and None. CHAP Type One Way/Mutual One Way Set CHAP type to either One Way or Mutual. CHAP Name None Set CHAP name. Oracle Server X8-2L Service Manual • January 2021...
Page 279: Bios Advanced Menu Intel Virtual Raid On Cpu Options
BIOS Advanced Menu Selections Setup Options Options Defaults Description CHAP Secret None Set the CHAP secret password. The secret length range is 12 to 16 bytes. Delete Attempts Delete one or more attempts. Change Attempt Order Change the order of attempts. Use arrow keys to select the attempt, then press plus or minus (+/-) keys to move the attempt...
Page 280: Bios Advanced Menu Driver Health Options
The following table describes the BIOS Advanced Menu driver health options. Depending on the devices that are populating your PCIe slots, you will see different Note - entries if the devices are publishing their driver health status. Oracle Server X8-2L Service Manual • January 2021...
Page 281: Bios Io Menu Selections
BIOS IO Menu Selections Setup Options Options Defaults Description Intel PRO/1000 PCI-E (R/O) Healthy Lists the health status of drivers/ controllers. Broadcom NXE Gigabit Healthy Lists the health status of drivers/ Ethernet Driver Healthy (R/O) controllers. Intel DCPMM Driver Healthy Healthy Lists the health status of drivers/ (R/O)
Page 282: Bios Io Menu Pci Subsystem Settings Options
Bytes/1024 Bytes/2048 of the PCI Express device or Bytes/4096 Bytes allow the System BIOS to select the value. PCIe Hot-Plug Support Disabled/Enabled Enabled Enable or disable the OS to support PCIe hot-plug. Oracle Server X8-2L Service Manual • January 2021...
Page 283: Bios Io Menu Io Virtualization Options
BIOS IO Menu Selections BIOS IO Menu IO Virtualization Options The following table describes the BIOS IO Menu IO virtualization options. Setup Options Options Defaults Description VT-d Disabled/Enabled Enabled Enable or disable Intel Virtualization Technology for directed I/O (VT-d) by reporting the I/O device assignment to VMM through DMA remapping reporting (DMAR) Advance...
Page 284: Bios Io Menu Pcie Hardware Slot Configuration Options
Driver. If set to enabled, UEFI Driver for the card executes as normal. If set to disabled, UEFI Driver for the card is not copied into memory and the execution of the UEFI Driver is inhibited. Oracle Server X8-2L Service Manual • January 2021...
Page 285: Bios Io Menu Add-In Cards Options
BIOS Boot Menu Selections BIOS IO Menu Add-in Cards Options The following table describes the BIOS IO Menu add-in cards options. Setup Options Options Defaults Description Slot 1 Displays and provides options to change the settings of the devices in PCIe HBA slots. IO Enable Disabled/Enabled Enabled...
Page 286 “BIOS Main Menu Selections” on page 261 ■ “BIOS Advanced Menu Selections” on page 266 ■ “BIOS IO Menu Selections” on page 281 ■ “BIOS Exit Menu Selections” on page 287 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 287: Bios Exit Menu Selections
BIOS Exit Menu Selections BIOS Exit Menu Selections This section includes a screen of the BIOS Exit Menu. The options that are available from the Exit Menu are described in the table that follows. Setup Options Description Save Changes and Exit Save changes and exit the BIOS Setup Utility.
Page 288 BIOS Exit Menu Selections “BIOS IO Menu Selections” on page 281 ■ “BIOS Boot Menu Selections” on page 285 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 289: Monitoring Components And Identifying Snmp Messages
(CLI), you can collect system-specific information about the server, determine the health state of discrete components, and view any open problems on the server. Oracle ILOM automatically detects system hardware faults and environmental conditions on the server. If a...
Page 290: Monitoring System Components
Record system information about the faulted component or condition in the Oracle ILOM ■ event log. Refer to Managing ILOM Log Entries in the Oracle ILOM User's Guide for System Monitoring and Diagnostics in the Oracle Integrated Lights Out Manager (ILOM) 5.0 Documentation Library at https://www.oracle.com/goto/ilom/docs.
Page 291: System Chassis Components
“System Firmware Components” on page 299 ■ “Hard Disk Drive Components” on page 299 ■ System Chassis Components The following table lists the system chassis components. Component Name (Oracle IPMI Type Description Values (if applicable) ILOM CLI Targets) /SYS Product information only...
Page 292 Indicator Do Not Service LED Color: White Location: Front panel Off: Normal On: Do not service Related Information “Cooling Unit Components” on page 293 ■ “Disk Backplane Components” on page 294 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 293: Cooling Unit Components
“Hard Disk Drive Components” on page 299 ■ Cooling Unit Components The system has four 80-mm fan modules with two fans in each module. The following table lists the system cooling unit components. Component Name (Oracle ILOM CLI IPMI Type Description Values (if applicable) Targets)
Page 294: Disk Backplane Components
01h-ENTITY_ABSENT 02h-ENTITY_PRESENT Related Information “System Chassis Components” on page 291 ■ “Cooling Unit Components” on page 293 ■ “Memory Device Components” on page 295 ■ “Power Unit Components” on page 295 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 295: Memory Device Components
“System Firmware Components” on page 299 ■ “Hard Disk Drive Components” on page 299 ■ Memory Device Components The following table lists the memory device components. Component Name (Oracle ILOM CLI Targets) IPMI Type Description Values (if applicable) /SYS/MB/P[0-x]/D[0-11] Host CPU DIMM FRU...
Page 296 “Memory Device Components” on page 295 ■ “Processor Components” on page 297 ■ “System Motherboard Components” on page 297 ■ “System Firmware Components” on page 299 ■ “Hard Disk Drive Components” on page 299 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 297: Processor Components
Monitoring System Components Processor Components The following table lists the processor (CPU) components. Component Name (Oracle ILOM CLI IPMI Type Description Values (if applicable) Targets) /SYS/MB/P[0-x] Host CPU FRU /SYS/MB/P[0-x]/PRSNT Discrete sensor Host CPU is present. 01h-ENTITY_PRESENT 02h-ENTITY_ABSENT /SYS/MB/P[0-x]/SERVICE Indicator...
Page 298 Indicates the M.2 SSD is PCIe 01h-ENTITY_ABSENT PRSNT (NVMe). 02h-ENTITY_PRESENT Related Information “System Chassis Components” on page 291 ■ “Cooling Unit Components” on page 293 ■ “Disk Backplane Components” on page 294 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 299: System Firmware Components
“System Motherboard Components” on page 297 ■ “Hard Disk Drive Components” on page 299 ■ Hard Disk Drive Components The following table lists the hard disk drive (HDD) components. Component Name (Oracle ILOM CLI IPMI Type Description Values (if applicable) Targets) /SYS/DBP/HDD[0-x]...
Page 300: Identifying Snmp Trap Messages
“System Firmware Components” on page 299 ■ Identifying SNMP Trap Messages It is possible to configure Oracle ILOM to generate Simple Network Management Protocol (SNMP) traps when hardware problems occur. For information about how to configure SNMP Oracle Server X8-2L Service Manual • January 2021...
Page 301: Environmental Events
Oracle Integrated Lights Out Manager (ILOM) 5.0 Documentation Library at https://www.oracle.com/goto/ilom/docs. The tables in these sections list the set of SNMP traps that are generated from Oracle ILOM. “Environmental Events” on page 301 ■...
Page 302: Hard Disk Drive Events
Messages and Descriptions Component Name SNMP Trap: sunHwTrapTempCritThresholdDeasserted /SYS/PS[0-1]/T_OUT Oracle ILOM Event Message: Upper critical threshold no longer exceeded /SYS/PS[0-1]/T_IN Severity and Description: Informational; A temperature sensor has reported that its value has /SYS/MB/T_IN_ZONE[0-2] gone below an upper critical threshold setting or above a lower critical threshold setting.
Page 303: Power Events
The following table lists power events. Messages and Descriptions Component Name SNMP Trap: sunHwTrapPowerSupplyError /SYS/PS[0-1]/STATE Oracle ILOM Event Message: PS_PRESENCE ASSERT Severity and Description: Major; A power supply sensor has detected an error. SNMP Trap: sunHwTrapPowerSupplyOk /SYS/PS[0-1]/STATE Oracle ILOM Event Message: PS_PRESENCE DEASSERT Severity and Description: Major;...
Page 304 Severity and Description: Major; A power supply sensor has detected an error. SNMP Trap: sunHwTrapPowerSupplyError /SYS/PS[0-1]/STATE Oracle ILOM Event Message: PS_CONFIG_ERROR ASSERT Severity and Description Major; A power supply sensor has detected an error. Oracle Server X8-2L Service Manual • January 2021...
Page 305 The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshold. SNMP Trap: sunHwTrapSensorThresholdOk /SYS/VPS_FANS Oracle ILOM Event Message: Upper noncritical threshold no longer exceeded /SYS/PS[0-1]/P_IN Severity and Description: Informational; A sensor has reported that its value is in the normal /SYS/PS[0-1]/P_OUT operating range.
Page 306 SNMP Trap: sunHwTrapSensorCritThresholdDeasserted /SYS/PS[0-1]/P_IN Oracle ILOM Event Message: Lower critical threshold no longer exceeded /SYS/PS[0-1]/P_OUT Severity and Description: Informational; A power supply sensor has reported that its value has gone below an upper critical threshold setting or above a lower critical threshold setting.
Page 307 The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshold. SNMP Trap: sunHwTrapVoltageOk /SYS/PS[0-1]/V_12V Oracle ILOM Event Message: Upper noncritical threshold no longer exceeded /SYS/PS[0-1]/V_12V_STBY Severity and Description: Informational; A voltage sensor has reported that its value is in the /SYS/PS[0-1]/V_IN normal operating range.
Page 308: Fan Events
SNMP Trap: sunHwTrapFanSpeedCritThresholdDeasserted /SYS/MB/FM[0-3]/F[0-x]/TACH Oracle ILOM Event Message: Lower critical threshold no longer exceeded Severity and Description: Informational; A fan speed sensor has reported that its value has gone below an upper critical threshold setting or above a lower critical threshold setting.
Page 309: Memory Events
Messages and Descriptions Component Name SNMP Trap: sunHwTrapMemoryFault /SYS/MB Oracle ILOM Event Message: event fault.cpu.intel.quickpath.link_slow "The Quickpath Interconnect (QPI) link is operating below normal speed." Severity and Description: Major; A memory component is suspected of causing a fault. SNMP Trap: sunHwTrapMemoryFaultCleared /SYS/MB Oracle ILOM Event Message: event fault.cpu.intel.quickpath.link_slow "The Quickpath...
Page 310: Entity Presence Events
“Cooling Unit Components” on page 293 ■ “Disk Backplane Components” on page 294 ■ “Memory Device Components” on page 295 ■ “Power Unit Components” on page 295 ■ “Processor Components” on page 297 ■ Oracle Server X8-2L Service Manual • January 2021...
Page 311 Entity Presence Events “System Motherboard Components” on page 297 ■ “Hard Disk Drive Components” on page 299 ■ Monitoring Components and Identifying SNMP Messages...
Page 312 Oracle Server X8-2L Service Manual • January 2021...
Page 313: Index
Index UEFI BIOS, 236 board components, 291 activity indicator, 31 boot device, selecting, 239 add-in cards boot drive configuration utilities in UEFI BIOS, 236 LEDs, 33 Advanced BIOS screen, 266 boot process air baffle power modes, 30 replacing, 113 buttons antistatic Fault Remind, 146 using a wrist strap and mat, 52...
Page 314 226 safety precautions, 52 entity presence events, 310 environmental events, 301 Ethernet cables, connecting, 40 Ethernet ports hard disk drive components, 299 device and driver naming, 45 hard disk drive events, 302 Oracle Server X8-2L Service Manual • January 2021...
Page 315 Index hard drives See storage drives description, 21 hardware faults installing, 110 diagnosing, 29 removing, 109 HBA super capacitor IO allocation installing, 185 enabling and disabling resources, 245 removing, 182 IO BIOS screen, 281 replacing, 181 IPMI type, 290 hot-plugging storage drives, 69 latch release button, storage drive, 73 identifying Simple Network Management Protocol LED indicator module...
Page 316 PSU See power supply RJ-45 to DB-25 crossover pinout, 228 serial management port, 228 USB port, 229 population rules DIMMs, 122 removing components ports air baffle, 113 Ethernet, 225 antistatic measures, 219 Oracle Server X8-2L Service Manual • January 2021...
Page 317 USB flash drive, 109 show command, 156 shutting down the system gracefully, using Oracle ILOM CLI, 56 gracefully, using Oracle ILOM web interface, 57 gracefully, using the On/Standby button, 58 safety immediately, using Oracle ILOM CLI, 59 ESD precautions, 52...
Page 318 Trusted Platform Module (TPM) enabling and disabling, 240 UEFI driver enabling and disabling, 242 UEFI Secure Boot description, 237 enabling and disabling, 248 USB flash drive installing, 110 removing, 109 USB port pinout, 229 Oracle Server X8-2L Service Manual • January 2021...

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