Printer Operation Problems - Intermec EasyCoder 4100 User Manual

4100 Bar Code Label Printer User's Manual

Printer Operation Problems

If your printer is not operating correctly, try locating the problem in the table
below:
Symptom
No power or loss
of power
Labels stop
indexing
Printer slows down
Media jam occurs
5-4
Helvitica condensed 9 pt italic
C o d e
Cause
AC power cable is
damaged or disconnected.
Printer main power fuse is
burnt out in 115 VAC
printers, or circuit breaker
tripped in 230 VAC units.
Media is sticking to the
paper path.
Label gap sensor is not set
correctly.
Printer is out of media.
Label stock is loaded
incorrectly.
Printer is set for
continuous label stock.
Image bands or print
speed are incorrectly set.
Image overrun condition
has occured and print
speed and image bands
were reset.
Media is backed up behind
the cutter.
3 9 1 8
Solution
Make sure the power cable is
plugged into both the printer
and an outlet or power strip.
Replace the cable if it is
damaged.
Replace the fuse as shown in
Chapter 4. Reset the circuit
breaker for 230 VAC printers.
Clean any extraneous material
from the paper path and clean it
thoroughly. See Chapter 4.
Adjust the label gap sensor. See
Chapter 3.
Load new media. See Chapter 3.
Check the media path. See
Chapter 3.
Check the variable used with the
label stock type configuration
command <SI>T. See Chapter 7.
Change the image bands or print
speed settings. See Chapter 7.
Change the image bands or print
speed settings. See Chapter 7.
Push [FEED] button to perform a
cut.
Or, open the cover to remove
media from behind the cutter.
Reinsert the media through the
cutter's paper guide. Make sure
the slot on the cutter is clear.
Or, follow the procedures in
Chapter 4 for removing the
cutter blade and then cleaning it.
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