MultiTrode MultiSmart Installation & Operation Manual page 88

Pump station manager & rtu
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Pump 1 CLS
Pump 1 FLS
Pump 1 Seal Fault
Pump 1 Thermal Overload
Pump 1 Motor Overtemp
Pump 1 CB Off/Trip
Pump 1 Contactor Auxiliary
Pump 1 Critical Fault
Pump 1 Delay Fail
Pump 1 Non-Critical Fault
Figure 99 – Select a Fault
Use the scroll buttons to highlight the type of fault input required
Press the Assign button
Fault
Pump 1 CLS
Input
TopBoard DIN 01
DIN Invert
Fault will be active when
DIN is high (open-circuit)
Back
Figure 100 - Assign the Selected Fault to a Digital Input
Use the scroll buttons to highlight a Digital Input.
Press the Select button to assign this input to the selected fault.
Select DIN Invert if the fault needs to be active when the input is Low (open circuit), else the fault
will be active when the DIN is High (closed circuit).
Press Back and repeat for each fault that needs to be assigned.
Press Save at the end of the process.
NOTE: The Pump Holdout fault is hidden by default so, the "Fault" button does not flash when this fault
is active, instead the text "Holdout" appears in the pump status section.
NOTE: In order to make some changes, a reboot of the pump station manager may be necessary – a
message will be displayed. It is recommended that all pumps are turned off prior to rebooting.
Page 88 of 201
MultiSmart Installation & Operation Manual
TopBoard DIN 12
TopBoard DIN 14
TopBoard DIN 13
TopBoard DIN 15
Assign Digital Input To Fault
Digital Input
TopBoard DIN 01
TopBoard DIN 02
TopBoard DIN 03
TopBoard DIN 04
TopBoard DIN 05
TopBoard DIN 06
TopBoard DIN 07
TopBoard DIN 08
TopBoard DIN 09
TopBoard DIN 10
TopBoard DIN 11
Input
Select
MultiSmart_IO_Manual_A4_v2-22_R15.doc

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Questions and answers

Tommy R Gardner
March 3, 2025

I have four pumps connected to my multi smart. One jockey and three that rotate with the jockey as needed. My problem is that the jockey pump always shows its running even when it isn't running. the other pumps show actuate run times and starts. only the main pump shows continuous run even when it is turned off. I was wondering if there any advice I could be given to resolve this issue.

1 comments:
Mr. Anderson
March 3, 2025

The MultiTrode MultiSmart may show the jockey pump as continuously running even when it is turned off due to the "External Run" status. This occurs if the pump is started by an external control method, such as a manual override switch, where the contactor remains closed but no run command was sent by the controller. As a result, the system continues updating run time statistics and generating relevant faults or warnings. Checking for an external control signal or a stuck contactor may help resolve the issue.

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