Major New Features & Enhancements In Recent Firmware Releases; Version 2.2.1; Version 2.2.2 - MultiTrode MultiSmart Installation & Operation Manual

Pump station manager & rtu
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3
Major New Features & Enhancements in Recent Firmware Releases

3.1 Version 2.2.1

3.1.1
Screen Changes
VFD settings now accessed via one screen
Communications port status added to Protocol screen
3.1.2
New Features
A Security key is now supported (based on the 'Dallas Key').
A high inflow rate can now pulse start the lead pump
Mixer control
Pump efficiency alarm
Modbus support for ABB VFD drives (models: ACS550 & ACS800)
New pump alternation method - First On First Off
Rain Gauge input integrated into flow statistics
Detection of DSP communications loss

3.2 Version 2.2.2

3.2.1
New Features
Probe Fail Safe functionality added
Ethernet Cellular Router support for communications including PumpView
Power Factor Out of Range alarm
Remote Station and Pump Inhibit faults
DNP freeze command support
Page 10 of 201
MultiSmart Installation & Operation Manual
MultiSmart_IO_Manual_A4_v2-22_R15.doc

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Questions and answers

Tommy R Gardner
March 3, 2025

I have four pumps connected to my multi smart. One jockey and three that rotate with the jockey as needed. My problem is that the jockey pump always shows its running even when it isn't running. the other pumps show actuate run times and starts. only the main pump shows continuous run even when it is turned off. I was wondering if there any advice I could be given to resolve this issue.

1 comments:
Mr. Anderson
March 3, 2025

The MultiTrode MultiSmart may show the jockey pump as continuously running even when it is turned off due to the "External Run" status. This occurs if the pump is started by an external control method, such as a manual override switch, where the contactor remains closed but no run command was sent by the controller. As a result, the system continues updating run time statistics and generating relevant faults or warnings. Checking for an external control signal or a stuck contactor may help resolve the issue.

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