MultiSmart Installation & Operation Manual
13 Pumps and Groups
The number of pumps is specified during the Setup Wizard. Depending on the hardware and software
configuration purchased, the number of pumps is limited to 3, 6 or 9 pumps.
Alternation of pumps is on and set to Alternation (std) by default. All pumps are placed into one group (and
maximum groups to run is set to one).
The following eight alternation schemes are available for sequencing pumps within a group:
Alternation (std)
Fixed (std)
Alternation
Special
Fixed Strict
Pump Hours and
Pump Start
Efficiency
N to 1
First On First Off
Table 6 – Alternation Schemes
Most installations use the first 2 options: Alternation or Fixed.
There are three alternations schemes available for sequencing between groups they are; Alternation (std),
Fixed (std), Alternation Special.
NOTE : The number of pumps is specified during the Setup Wizard and can only be modified by
running the Setup Wizard again. Any configuration changes made must be re-entered..
NOTE: Efficiency alternation is based on the calculated efficiency for 'last week'.
MultiSmart_IO_Manual_A4_v2-22_R15.doc
The pumps alternate on each start. If a pump faults, the next pump in the cycle takes over.
The pumps do not alternate on each start. If a pump faults, the next pump in the cycle takes
over.
The pumps alternate on each start. If a pump faults, the next pump in the cycle does not
start until the activation point for that pump is reached.
The pumps do not alternate on each start. If a pump faults, the next pump in the cycle does
not take over until activation point for that pump is reached.
Options allow alternation based on hours and starts. This can be useful in special
circumstances. For example, a large 2-pump water station. Each day one pump runs for
about 4 hrs in the morning, and the other for around 1-2 hrs in the afternoon. So even
though they have alternation, P1 always runs in the morning and the hours run on P1 is
much higher than P2.
In this mode the pump alternation occurs with the most efficient pump being favoured. This
mode is especially useful where an old pump, scheduled for replacement, is coupled with a
new pump. The most efficient pump is run N times in a row before alternating the duty
cycle to the other pumps and this minimises the energy cost. The default of N is 10 and
this the most efficient pump will be altered once every 10 runs (this frequency can be
changed in the MultiSmart advanced mode). For the efficiency mode to be active the
pumps have to run at least 10 cycles and the power efficiency data must be available for
calculations. This mode uses pump efficiency last week and this will not be active if the
efficiency results are reset or unavailable.
The first pump defined in this section is run as the duty pump N times in a row before
alternating the duty cycle to the other pumps.
The first pump that starts is the first pump to turn off. For example, if the lead pump starts &
is later followed by the lag pump, when the level falls, the lead pump is the first to turn off.
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Questions and answers
I have four pumps connected to my multi smart. One jockey and three that rotate with the jockey as needed. My problem is that the jockey pump always shows its running even when it isn't running. the other pumps show actuate run times and starts. only the main pump shows continuous run even when it is turned off. I was wondering if there any advice I could be given to resolve this issue.
The MultiTrode MultiSmart may show the jockey pump as continuously running even when it is turned off due to the "External Run" status. This occurs if the pump is started by an external control method, such as a manual override switch, where the contactor remains closed but no run command was sent by the controller. As a result, the system continues updating run time statistics and generating relevant faults or warnings. Checking for an external control signal or a stuck contactor may help resolve the issue.
This answer is automatically generated