Moving Pumps Between Groups, Or Changing The Order Of Pumps; Adding Or Deleting Groups & Changing Group Alternation - MultiTrode MultiSmart Installation & Operation Manual

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MultiSmart Installation & Operation Manual

13.2 Moving Pumps Between Groups, or Changing the Order of Pumps

To move pumps between groups or to change the order of pumps (when they are in Fixed sequence), press
the Assign Pumps button.
Figure 95 - Moving pumps between Groups and changing the order of pumps
Select a pump using the Select arrows & move it using the Move arrows. Press Save to apply changes.
NOTE: Moving pumps between groups requires a restart.
13.3 Adding or Deleting Groups & Changing Group Alternation
To add or remove a group navigate to Group Settings.
Figure 96 – Add/Remove Groups Screen
To add a group, press the New Group button. To remove a group, press the Remove Group button.
NOTE: A particular group can not be selected and deleted, rather the highest numbered group is always
deleted. Adding or removing a group requires a restart of the unit.
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Questions and answers

Tommy R Gardner
March 3, 2025

I have four pumps connected to my multi smart. One jockey and three that rotate with the jockey as needed. My problem is that the jockey pump always shows its running even when it isn't running. the other pumps show actuate run times and starts. only the main pump shows continuous run even when it is turned off. I was wondering if there any advice I could be given to resolve this issue.

1 comments:
Mr. Anderson
March 3, 2025

The MultiTrode MultiSmart may show the jockey pump as continuously running even when it is turned off due to the "External Run" status. This occurs if the pump is started by an external control method, such as a manual override switch, where the contactor remains closed but no run command was sent by the controller. As a result, the system continues updating run time statistics and generating relevant faults or warnings. Checking for an external control signal or a stuck contactor may help resolve the issue.

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