Changing Pump And Alarm Levels Setpoints - MultiTrode MultiSmart Installation & Operation Manual

Pump station manager & rtu
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12.3 Changing Pump and Alarm Levels Setpoints

12.3.1
Limitations
The MultiSmart unit does not allow the user to set invalid activation and deactivation setpoints, for example:
When in Empty (Discharge) mode the Lag (Standby) pump cannot be configured to activate or
deactivate before the Lead (Duty) pump.
When in Fill (Charge) mode the activation level for any particular pump cannot be higher than the
level for the previous pump in the duty order. The deactivation level also cannot be higher than the
previous pump in the duty order.
12.3.2
Setting Pump Setpoints
From the main screen navigate to the Level/Control Setpoints screen:
Figure 89 - Setting Pump Levels
Use the arrows to select a pump
Enter new values using the keypad
Push the Save button to commit the changes
If the settings are invalid an error message is displayed
NOTE: If there are more than one well and if they are independent, the first set of Lead/Lag pump/s
listed in this menu will correspond to the pumps in well 1 and the next set will correspond to the pump/s
in the second well.
Page 78 of 201
MultiSmart Installation & Operation Manual
MultiSmart_IO_Manual_A4_v2-22_R15.doc

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Questions and answers

Tommy R Gardner
March 3, 2025

I have four pumps connected to my multi smart. One jockey and three that rotate with the jockey as needed. My problem is that the jockey pump always shows its running even when it isn't running. the other pumps show actuate run times and starts. only the main pump shows continuous run even when it is turned off. I was wondering if there any advice I could be given to resolve this issue.

1 comments:
Mr. Anderson
March 3, 2025

The MultiTrode MultiSmart may show the jockey pump as continuously running even when it is turned off due to the "External Run" status. This occurs if the pump is started by an external control method, such as a manual override switch, where the contactor remains closed but no run command was sent by the controller. As a result, the system continues updating run time statistics and generating relevant faults or warnings. Checking for an external control signal or a stuck contactor may help resolve the issue.

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