MultiTrode MultiSmart Installation & Operation Manual page 104

Pump station manager & rtu
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Select the DuoProbe length based on the model number and press Save. (The first number represents the
length of the probe in metres). The adjacent table below lists the various probe lengths in inches.
Figure 111 – DuoProbe Model Selection
The Sensors button allows the digital inputs to be reconfigured – this is not necessary if the defaults are
used on DuoProbe 1 (Dins 2 to 11).
NOTE: If the standard MultiSmart wiring diagram is followed for the DuoProbe interfacing there is no
need to change the default digital inputs (Din 2 to 11). However if a 2
essential that the correct digital inputs are assigned to the 2
Press the Pressure button to select the analog input to be used for the DuoProbe.
Scroll down to the appropriate analog input (e.g. TopBoard Ain 01) and press Select and Save.
Figure 112 – Analog Input Selection for DuoProbe
Page 104 of 201
MultiSmart Installation & Operation Manual
Table 13 – Probe
Length in Inches
nd
DuoProbe is defined, it is
nd
DuoProbe.
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Questions and answers

Tommy R Gardner
March 3, 2025

I have four pumps connected to my multi smart. One jockey and three that rotate with the jockey as needed. My problem is that the jockey pump always shows its running even when it isn't running. the other pumps show actuate run times and starts. only the main pump shows continuous run even when it is turned off. I was wondering if there any advice I could be given to resolve this issue.

1 comments:
Mr. Anderson
March 3, 2025

The MultiTrode MultiSmart may show the jockey pump as continuously running even when it is turned off due to the "External Run" status. This occurs if the pump is started by an external control method, such as a manual override switch, where the contactor remains closed but no run command was sent by the controller. As a result, the system continues updating run time statistics and generating relevant faults or warnings. Checking for an external control signal or a stuck contactor may help resolve the issue.

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