Storing The Datalogger On The Compact Flash Card - MultiTrode MultiSmart Installation & Operation Manual

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MultiSmart Installation & Operation Manual

19.4 Storing the Datalogger on the Compact Flash Card

There are two ways to get data onto a Compact Flash (CF) card:
Use the Backup menu to save the datalogger file to a CF card
Configuring the MultiSmart unit to save directly onto a CF card
This latter option would normally be used when the on-board 50,000 event datalogger is not sufficient.
Putting in a 1GB CF card, for example, gives storage of around 10,000,000 events.
19.4.1
Using Backup to Save the Datalogger onto a Compact Flash Card
To save datalogger files onto a CF card, insert a CF card into the Compact Flash Card slot on the MultiSmart
and go to:
There are three options:
Backup Fault Logs – copies the fault log to the CF card.
Backup Event Logs – copies the event log to the CF card.
Backup Fault Event Logs – copies events surrounding fault events to the CF card (this is useful for
analysing fault events on a PC).
NOTE: The history page on the screen displays both the Faults and the Events together. To get a full
history saved onto the CF card, use both Backup Fault Logs and Backup Event Logs. The final
option is only useful if you have configured the Fault Logger to capture events surrounding faults.
NOTE: If the yellow Save CF Data button is not pressed before the card is removed the data maybe
corrupted. Insert the CF card into any laptop or PC equipped with a CF card reader.
19.4.2
Viewing the Data Logger Files on a Computer
The following procedures allow the data from the Data Logger in the MultiSmart (files:- faults.txt and
events.log) to be imported into Microsoft WordPad or Microsoft Office Excel.
Importing the Data Logger Files into Microsoft WordPad
1.
With the Data Logger files copied to the CF card, insert the card into a PC based reader
2.
Copy the two Data Logger files - faults.txt and events.log to a local directory
3.
Open WordPad (Under Start / Programs / Accessories)
4.
Click on File then Open
5.
At the bottom of the file Open window is "Files of type", select "All Documents (*.*)"
6.
Locate and highlight the faults.txt (or the events.log) file
7.
Click on Open
8.
The faults (or events) listed in the file should now be displayed
Importing the Data Logger Files into Microsoft Excel
1.
With the Data Logger files copied to the CF card, insert the card into a PC based reader
2.
Copy the two Data Logger files - faults.txt and events.log to a local directory
3.
Start Excel
4.
Click on File then Open
5.
Located at the bottom of the file Open window is "Files of type", select "All Files (*.*)"
6.
Locate and highlight the faults.txt (or the events.log) file
MultiSmart_IO_Manual_A4_v2-22_R15.doc
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Questions and answers

Tommy R Gardner
March 3, 2025

I have four pumps connected to my multi smart. One jockey and three that rotate with the jockey as needed. My problem is that the jockey pump always shows its running even when it isn't running. the other pumps show actuate run times and starts. only the main pump shows continuous run even when it is turned off. I was wondering if there any advice I could be given to resolve this issue.

1 comments:
Mr. Anderson
March 3, 2025

The MultiTrode MultiSmart may show the jockey pump as continuously running even when it is turned off due to the "External Run" status. This occurs if the pump is started by an external control method, such as a manual override switch, where the contactor remains closed but no run command was sent by the controller. As a result, the system continues updating run time statistics and generating relevant faults or warnings. Checking for an external control signal or a stuck contactor may help resolve the issue.

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