Configuring Pumpview For An Ethernet Cellular Router - MultiTrode MultiSmart Installation & Operation Manual
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MultiSmart Installation & Operation Manual
8.3 Configuring PumpView for an Ethernet Cellular Router
The following setup is typically completed prior to shipment but circumstances may arise when this
procedure must be performed on-site. A Cellular Router is connected to the Ethernet port on the MultiSmart
via a crossover cable.
1. Enter the PumpView Site ID and Comms Channel
Highlight PumpView and press Select
•
Figure 62 – Selecting PumpView Protocol
Enter the 4 digit Site ID (contact MultiTrode for this or see Note below)
•
Change the Comms Channel to TCP/IP 1
•
Press Save and Restart Later
•
Figure 63 – PumpView Site ID & Comms Channel Selection
NOTE:
The Site ID can be found at the end of the URL. Visit the PumpView website, select the site of interest.
The Site ID is the last 4 digits that appear at the end of the URL. (The URL or website address is located
at the top of the web browser). Example: http://www.pumpview.com/t3000/...&siteId=1234
MultiSmart_IO_Manual_A4_v2-22_R15.doc
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Questions and answers
I have four pumps connected to my multi smart. One jockey and three that rotate with the jockey as needed. My problem is that the jockey pump always shows its running even when it isn't running. the other pumps show actuate run times and starts. only the main pump shows continuous run even when it is turned off. I was wondering if there any advice I could be given to resolve this issue.
The MultiTrode MultiSmart may show the jockey pump as continuously running even when it is turned off due to the "External Run" status. This occurs if the pump is started by an external control method, such as a manual override switch, where the contactor remains closed but no run command was sent by the controller. As a result, the system continues updating run time statistics and generating relevant faults or warnings. Checking for an external control signal or a stuck contactor may help resolve the issue.
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