Security Key Setup - MultiTrode MultiSmart Installation & Operation Manual

Pump station manager & rtu
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MultiSmart Installation & Operation Manual
Please Select: Digital Tag
Name
Save
Figure 85 – Tag browser screen –continued.
Once you have found the Digital Input (DIN) you are looking for, expand the selection using the
and scroll down to ValueDigital and press OK.
NOTE: The tag browser gives you access to any tag in the MultiSmart unit, including tags generated by
the logic engine.

11.2 Security Key Setup

The Security (or Dallas) key allows a quick and easy method of accessing the MultiSmart whilst maintaining
a high level of security, as only those users with a Security key (in which the Administrator has registered the
PIN) can gain access the MultiSmart menus.
The Security key module is a separate software module which can be enabled after purchased. (Only
present in MultiSmart firmware version 2.2.0 or later).
11.2.1
Initial Hardware Setup
To enable the Security key reader:
If not purchased with the MultiSmart, enter the new Site Key provided by MultiTrode (See Section
28 for procedure).
Navigate to the Protocols Settings screen.
The Security key is assigned to serial port 3 by default. Verify that no other device is using this port,
if so, reassign a device to an unused serial port. (See Figure below).
Connect the Security key reader to the selected port (or the default port 3).
Reboot the MultiSmart.
NOTE: If at any time the Security Key reader is disconnected from the MultiSmart, a reboot is
necessary in order to re-establish communications to the reader.
MultiSmart_IO_Manual_A4_v2-22_R15.doc
...Top Board
....+
Ain
...._ Aout
_ Din
_ 1
...CalibACA
..CalibACC
...CalibACM
...CalibDC A
...CalibDC C
Select
Type
Node
Node
Node
Node
Node
Node
Integer Tag
Integer Tag
Integer Tag
+ / -
Integer Tag
Integer Tag
Cancel
OK
+ / -
button,
Page 75 of 201

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Questions and answers

Tommy R Gardner
March 3, 2025

I have four pumps connected to my multi smart. One jockey and three that rotate with the jockey as needed. My problem is that the jockey pump always shows its running even when it isn't running. the other pumps show actuate run times and starts. only the main pump shows continuous run even when it is turned off. I was wondering if there any advice I could be given to resolve this issue.

1 comments:
Mr. Anderson
March 3, 2025

The MultiTrode MultiSmart may show the jockey pump as continuously running even when it is turned off due to the "External Run" status. This occurs if the pump is started by an external control method, such as a manual override switch, where the contactor remains closed but no run command was sent by the controller. As a result, the system continues updating run time statistics and generating relevant faults or warnings. Checking for an external control signal or a stuck contactor may help resolve the issue.

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