MultiTrode MultiSmart Installation & Operation Manual page 199

Pump station manager & rtu
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MultiSmart Installation & Operation Manual
Index
1
10 Sensor Probe ..............................................................39
A
ACROMAG Ethernet Units ...............................................97
ADAM Ethernet Units .......................................................95
Add PSU & Battery Backup ..............................................44
Adding or Deleting Groups ...............................................85
Adding Tags to the Datalogger ....................................... 138
Advanced Analog Input Options .......................................93
Advanced Configuration ................................................. 190
Advanced Digital Input Options ........................................90
Advanced Settings ...........................................................65
Alarm Activation/Deactivation points.................................79
Alternation and Grouping..................................................84
Analog Inputs ............................................................. 40, 92
Analog Inputs for Flow Measurement ............................. 143
Analog Level Compare................................................... 108
Analog Level Sensor Configuration ................................ 105
Analog Output for use with a VFD Drive ......................... 166
Analog Outputs .................................................. 41, 50, 113
Assigning a Name to Digital Inputs ................................. 126
B
Backup and Restoration of Settings................................ 187
Backup Level Devices & Failover ................................... 106
C
Calculating Efficiency ..................................................... 134
CAN Bus ..........................................................................45
CAN Bus Settings ............................................................46
CAN Status LEDs.............................................................48
Cellular Modem (PumpView) Setup..................................52
Changing Group Alternation .............................................85
Changing the order of Pumps...........................................85
Communication Channel Settings................................... 159
Communication Protocols....................................... 151, 162
Communications Redundancy........................................ 161
Communications Screen ................................................ 151
Configure General Flow Settings.................................... 142
Configuring Faults .......................................................... 129
Configuring General Faults............................................. 111
Configuring I/O, Fault & Level Devices .............................87
Configuring Motor Protection Faults ............................... 128
Configuring Remote and Local Level.............................. 108
Configuring the datalogger ............................................. 140
Configuring the Setpoints of Profiles............................... 120
MultiSmart_IO_Manual_A4_v2-22_R15.doc
Connecting the Display...............................................30, 41
CPU Board .................................................................31, 41
CT Value Configuration ..................................................128
Current Inputs...................................................................50
Current Inputs used in Motor Protection..........................133
Customizing the Display .................................................182
D
Data Logger......................................................................70
Datalogger......................................................................137
Datalogger - Add, Remove Tags.....................................137
Datalogger File Functions...............................................141
Deadband.......................................................................137
Decommissioning Pumps .................................................86
Default Pump and Alarm Setpoints ...................................77
Default Wiring for Pump Controller Board
Default 2 – 10 Sensor Probe and 3 Pumps.......................... 34
Default 3 – 4-20mA Level/Control and 2 pumps .................. 35
Default 4 – 4-20mA Level/Control and 3 Pumps .................. 36
Default Wiring for Pump Controller Board
Default 1 – 10 Sensor Probe and 2 Pumps.......................... 33
Delay Fail (No Flow) Fault Setup ....................................111
Digital Inputs.........................................................38, 87, 91
Digital Inputs for Flow Measurement...............................143
Digital Outputs................................................................114
Digital Tag ........................................................................74
Digital Volt-Free Outputs ............................................40, 49
DNP3 Point Configuration.......................................152, 153
DSP Board .................................................................31, 42
DSP Status LEDs .............................................................43
DuoProbe Level Sensor Configuration............................102
E
Enable/Disable Alarms .....................................................80
Enabling Insulation Resistance Testing (IRT) .................131
Enabling Logic Files .......................................................181
Enabling New Modules ...................................................184
Ethernet Port ....................................................................41
Exporting and Importing DNP3 / MODBUS Points List....157
External Digital & Analog Modules....................................93
F
Fault Inputs.......................................................................87
Fault Message Glossary .................................................193
Fault Module.....................................................................70
Faults - Configuration .............................................109, 113
Faults Screen ...................................................................17
Page 199 of 201

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Questions and answers

Tommy R Gardner
March 3, 2025

I have four pumps connected to my multi smart. One jockey and three that rotate with the jockey as needed. My problem is that the jockey pump always shows its running even when it isn't running. the other pumps show actuate run times and starts. only the main pump shows continuous run even when it is turned off. I was wondering if there any advice I could be given to resolve this issue.

1 comments:
Mr. Anderson
March 3, 2025

The MultiTrode MultiSmart may show the jockey pump as continuously running even when it is turned off due to the "External Run" status. This occurs if the pump is started by an external control method, such as a manual override switch, where the contactor remains closed but no run command was sent by the controller. As a result, the system continues updating run time statistics and generating relevant faults or warnings. Checking for an external control signal or a stuck contactor may help resolve the issue.

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