MultiTrode MultiSmart Installation & Operation Manual page 123

Pump station manager & rtu
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MultiSmart Installation & Operation Manual
NOTE: If the level of the well is beneath a pump's deactivation set point, then that pump will not be
activated, (i.e. Pumps will not be forced on if the well is empty).
16.1.2
Maximum Run Time
Maximum Run Time is used to prevent any pump from running too long. It does this by cycling the pumps
when a maximum run time is reached.
Enabled
Duration (hr:min:sec)
Trigger Fault?
Figure 125 - Max Run Time Screen
MultiSmart_IO_Manual_A4_v2-22_R15.doc
Odor Reduction Help Text
Check this box to enable Odor Reduction. Odor Reduction is usually used to reduce
H2S build-up.
Odor Reduction defines the maximum time for which pumps within the station should
remain off. If no pumps are activated within the time period defined by the Duration
parameter, and Odor Reduction has been enabled, then Odor Reduction will attempt to
start the number of pumps defined by the Num Pumps to Start parameter.
Max. Runtime Help Text
Check this box to enable Maximum Run Time.
Maximum Run Time defines the maximum time for which pumps may run continuously.
If this duration is exceeded, then a fault may be triggered, notifying operators of potential
problems within the station.
Page 123 of 201

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Questions and answers

Tommy R Gardner
March 3, 2025

I have four pumps connected to my multi smart. One jockey and three that rotate with the jockey as needed. My problem is that the jockey pump always shows its running even when it isn't running. the other pumps show actuate run times and starts. only the main pump shows continuous run even when it is turned off. I was wondering if there any advice I could be given to resolve this issue.

1 comments:
Mr. Anderson
March 3, 2025

The MultiTrode MultiSmart may show the jockey pump as continuously running even when it is turned off due to the "External Run" status. This occurs if the pump is started by an external control method, such as a manual override switch, where the contactor remains closed but no run command was sent by the controller. As a result, the system continues updating run time statistics and generating relevant faults or warnings. Checking for an external control signal or a stuck contactor may help resolve the issue.

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