MultiTrode MultiSmart Installation & Operation Manual page 60

Pump station manager & rtu
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9.2.2
Activating New Modules
Each MultiSmart unit comes with certain modules enabled. New modules are activated with a new site key.
New site keys can be entered at any time when new modules need to be activated.
9.2.3
Fill (Charge) or Empty (Discharge) Modes
A pump station can be configured to either Fill (Charge), or Empty (Discharge) the well.
9.2.4
Number of MultiSmart Units in Installation
Multiple MultiSmart units can be connected together using the CAN Bus interface. This allows additional I/O
to be added to the station if required. A "unit" is defined as a separate DIN mounted housing containing one
DSP Board and at least one other board, a 3PC Pump Control Board for example.
9.2.5
Configuring the Type of Board Located in the Bottom Slot
There are four board slots in a MultiSmart unit. By setting what type of board is located in the bottom slot the
setup wizard can determine the correct I/O configuration for the unit.
9.2.6
Number of Wells in Station
A station can have up to three wells.
9.2.7
Level Devices
There is a choice of Probe (MultiTrode conductive probe), DuoProbe (MultiTrode conductive probe with
pressure transducer, Analog (e.g. Pressure transducer or ultrasonic) or Remote Level. Remote level is
typically used where the pump station is pumping to a reservoir.
NOTE: If later it becomes necessary to change the level device, there is no need to go back through
the setup wizard, simply see Section 14.8.
9.2.8
Number of Pumps in each Well
If more than one well is configured, consecutive prompts are displayed requesting the number of pumps in
each well.
NOTE: The number of pumps available for the system is limited to 3, 6 or 9 depending on the software
and hardware options purchased.
NOTE: If more than 3 pumps or more than 1 well are selected during the Setup Wizard, then no I/O
defaults will be applied.
9.2.9
Select Fault Input Sensor Type
The digital inputs can be setup to handle either a Flygt FLS sensor, or a Thermal/Seal type sensor direct
from the pumps.
NOTE: This specific pump fault input is identified because the FLS uses one input, whereas a typical
thermistor/seal combination uses two inputs. The answer to this question establishes a default
connection diagram
If the pumps have neither a Flygt FLS sensor or a Thermal/Seal type sensor, choose None. (After the
MultiSmart is configured, it maybe necessary to unassign some of the default digital inputs or faults that are
not used in the panel. Refer to Section 9.3 at the end of this Quick Commissioning Section).
Page 60 of 201
MultiSmart Installation & Operation Manual
MultiSmart_IO_Manual_A4_v2-22_R15.doc

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Questions and answers

Tommy R Gardner
March 3, 2025

I have four pumps connected to my multi smart. One jockey and three that rotate with the jockey as needed. My problem is that the jockey pump always shows its running even when it isn't running. the other pumps show actuate run times and starts. only the main pump shows continuous run even when it is turned off. I was wondering if there any advice I could be given to resolve this issue.

1 comments:
Mr. Anderson
March 3, 2025

The MultiTrode MultiSmart may show the jockey pump as continuously running even when it is turned off due to the "External Run" status. This occurs if the pump is started by an external control method, such as a manual override switch, where the contactor remains closed but no run command was sent by the controller. As a result, the system continues updating run time statistics and generating relevant faults or warnings. Checking for an external control signal or a stuck contactor may help resolve the issue.

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