Pump Controller - MultiTrode MultiSmart Installation & Operation Manual

Pump station manager & rtu
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10.2 Pump Controller

The pump controller module provides all the logic to control and monitor water and sewer pump stations. In
conjunction with the LCD module (and the LCD itself), it provides a complete operator interface for control,
monitoring and commissioning.
Fill/Empty & Pump
Setpoints, Alarm
Setpoints, Delays
Profiles
Power & Energy
Monitoring/
Motor Protection
Data Logger
Fault Module
Logic Engine
Figure 77 - Pump Control Functionality Overview
Page 66 of 201
MultiSmart Installation & Operation Manual
Pump Controller
Level
Sensing
Station
Pumps
Optimization
& Groups
Supply Protection/
Monitoring
Flow
Security
PLC - IEC61131-3
(ISaGRAF)
RTU
Medium
RS232
TCP/IP
UDP/IP
Cellular
Add ito nal Master & Slaves
DNP3 Ma ster/Sla ve
Add ito nal Master & Slaves
Modbus Ma ster/S lav e
MultiSmart_IO_Manual_A4_v2-22_R15.doc

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Questions and answers

Tommy R Gardner
March 3, 2025

I have four pumps connected to my multi smart. One jockey and three that rotate with the jockey as needed. My problem is that the jockey pump always shows its running even when it isn't running. the other pumps show actuate run times and starts. only the main pump shows continuous run even when it is turned off. I was wondering if there any advice I could be given to resolve this issue.

1 comments:
Mr. Anderson
March 3, 2025

The MultiTrode MultiSmart may show the jockey pump as continuously running even when it is turned off due to the "External Run" status. This occurs if the pump is started by an external control method, such as a manual override switch, where the contactor remains closed but no run command was sent by the controller. As a result, the system continues updating run time statistics and generating relevant faults or warnings. Checking for an external control signal or a stuck contactor may help resolve the issue.

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