MultiTrode MultiSmart Installation & Operation Manual page 46

Pump station manager & rtu
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7.5.4.1
CAN Bus Settings
Master
Figure 49 – Connecting Expanded I/O
NOTE:
The CAN Bus Termination is set to ON for standalone MultiSmart units. Termination is only set to ON
when this device is the LAST device on the CAN Bus network.
Hardware
Configuration
Master device only
Master + Slave
Master + Slave(s)
Table 4 – Can BUS and Can ID Settings
Figure 50 – CAN Bus Settings - Single unit only
Figure 52 – CAN Bus Settings – Intermediate Slave Unit
Page 46 of 201
MultiSmart Installation & Operation Manual
CAN Cable
Master Unit
CAN Bus
CAN
CAN Bus
Termination
ID
Termination
ON
1
OFF
1
OFF
1
Master
CAN
CAN
CAN
CAN
Slave
First Slave
Second Slave
CAN
CAN Bus
ID
Termination
n/a
n/a
n/a
ON
2
n/a
OFF
2
ON
Figure 51 – CAN Bus Settings – Master Unit
Figure 53 – CAN Bus Settings – Last Slave Unit
Slave
Comment
CAN
ID
n/a
Default setting
n/a
Single slave device
3
Multiple slave devices
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Questions and answers

Tommy R Gardner
March 3, 2025

I have four pumps connected to my multi smart. One jockey and three that rotate with the jockey as needed. My problem is that the jockey pump always shows its running even when it isn't running. the other pumps show actuate run times and starts. only the main pump shows continuous run even when it is turned off. I was wondering if there any advice I could be given to resolve this issue.

1 comments:
Mr. Anderson
March 3, 2025

The MultiTrode MultiSmart may show the jockey pump as continuously running even when it is turned off due to the "External Run" status. This occurs if the pump is started by an external control method, such as a manual override switch, where the contactor remains closed but no run command was sent by the controller. As a result, the system continues updating run time statistics and generating relevant faults or warnings. Checking for an external control signal or a stuck contactor may help resolve the issue.

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