MultiTrode MultiSmart Installation & Operation Manual page 194

Pump station manager & rtu
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Fault Name
Pump 1 Motor Over Temp
Pump 1 Non Critical
Pump 1 Pulse Start
Pump 1 Pulse Stop
2
Pump 1 Seal
2
Pump 1 Thermal Overload
Pump – CLS / FLS Faults
Pump 1 CLS (assigned input description) (2 faults, 1 digital input) (Threshold resistance values are fixed)
Displayed as Pump 1 CLS Flygt Thermal
Displayed as Pump 1 CLS Flygt Seal
Pump 1 FLS (assigned input description) (2 faults, 1 digital input) (Threshold resistance values are fixed)
Displayed as Pump 1 FLS Flygt Thermal
Displayed as Pump 1 FLS Flygt Seal
Pump – Flow Faults (Default nominal flow rate of 100.0)
Pump 1 High Flow Fault
Pump 1 High Flow Warning
Pump 1 Low Flow Fault
Pump 1 Low Flow Warning
Pump 1 Low Efficiency
Pump – Motor Protection Faults (Default FLC = 5.0 A)
Pump 1 Amps Phase Imbalance
Pump 1 Amps Phase Rotation
Pump 1 Ground (Earth) Fault
5
Pump 1 Inhibited
Pump 1 Insulation Resistance
Pump 1 Insulation Res Warning
Pump 1 Over Current
2
Pump 1 Over Current I
T
Pump 1 Under Current
VFD – Variable Frequency Drive (Only applies if the ABB VFD Macro is selected)
Pump 1 VFD Comms Fail
Pump 1 VFD Fault
Pump 1 VFD Warning
Groups
Group 1 Blocked Pump Detection
Group 1 Pulse Start
Group 1 Pulse Stop
Well Faults
High Inflow
Overflow
Well 1 Analog Compare Fault
Page 194 of 201
Description
Motor Thermal switch (e.g. PTC Thermistor) has activated (Input inverted)
A user definable fault (A link or source required)
A pump based Pulse Start has been initiated
A pump based Pulse Stop has been initiated
Conductive Seal sensor has activated (Sensitivity 40 k Ohms)
In circuit Thermal Overload device has activated
CLS (Capacitive Leakage Sensor) Thermal fault (motor over temperature)
CLS (Capacitive Leakage Sensor) Seal fault (water in oil chamber)
3
FLS (Flygt Leakage Sensor) Thermal fault (motor over temperature)
3
FLS (Flygt Leakage Sensor) Seal fault (liquid in the stator housing )
Flow rate is greater than the specified maximum
Flow rate is greater than the specified maximum
Flow rate is less than the specified minimum
Flow rate is less than the specified minimum
Pump efficiency has fallen below a nominal value by a specified amount
Phase-phase current differs by more than the specified maximum
The incorrect phase rotation (or phase sequence) is connected
The sum of the phase currents is greater than the specified maximum
Activated via SCADA - Pump 1 become unavailable ('Holdout' flashes on display)
The insulation resistance measured is less than the specified maximum
The insulation resistance measured is greater than the specified warning level
The motor current is greater than the specified maximum
2
The I
T motor current is greater than the specified maximum
The motor current is less than the specified minimum
The MultiSmart is unable to communicate to the VFD
The VFD has returned a fault
The VFD has returned a warning
Number of Standby pump starts equals the specified maximum
A group based Pulse Start has been initiated
A group based Pulse Stop has been initiated
If level rises > a specified amount within a preset time, lead pump is pulse started
The level is greater than the specified Overflow level (Flow module must be enabled)
The difference in the level between the primary and the backup level devices is greater
MultiSmart Installation & Operation Manual
Default
Default
Section
Setting
Status
Reference
-
On
-
-
On
-
-
Off
16.2.3
-
Off
16.2.3
-
On
9.2.9
-
On
9.2.9
>4kΩ
Off
7.3.2.1
<1kΩ
Off
7.3.2.1
On
7.3.2.1
>4kΩ
On
7.3.2.1
<545Ω
150%
Off
20.5
150%
Off
20.5
150%
Off
20.5
150%
Off
20.5
85%
Off
10.5
20%
Off
10.5
-
Off
10.5
25% FLC
Off
10.5
-
On
-
Off
17.2
1.0 MΩ
Off
17.2
5MΩ
110% FLC
Off
10.5
2
3000A
s
Off
10.5
1% FLC
Off
10.5
-
On
23.4
-
On
23.4
-
On
23.4
3
Off
16
-
Off
16.2.3
-
Off
16.2.3
10%, 2min
Off
16
100%
Off
20.1
5%
Off
14.8.10
MultiSmart_IO_Manual_A4_v2-22_R15.doc

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Questions and answers

Tommy R Gardner
March 3, 2025

I have four pumps connected to my multi smart. One jockey and three that rotate with the jockey as needed. My problem is that the jockey pump always shows its running even when it isn't running. the other pumps show actuate run times and starts. only the main pump shows continuous run even when it is turned off. I was wondering if there any advice I could be given to resolve this issue.

1 comments:
Mr. Anderson
March 3, 2025

The MultiTrode MultiSmart may show the jockey pump as continuously running even when it is turned off due to the "External Run" status. This occurs if the pump is started by an external control method, such as a manual override switch, where the contactor remains closed but no run command was sent by the controller. As a result, the system continues updating run time statistics and generating relevant faults or warnings. Checking for an external control signal or a stuck contactor may help resolve the issue.

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