MultiSmart Installation & Operation Manual
12.3.3
Pump setpoints with two independent wells
The Setup Wizard allows the user to create a pump control configuration with more than one well. If
"independent wells" is selected, (i.e. no hydraulic connection between the wells), this section explains how
to change pump setpoints.
The standard pump setpoints screen is still used but certain rules are in place for normal operation which
makes the setup for independent wells a little more difficult.
The following example is a 4-pump station with 2 pumps in well 1 and 2 pumps in well 2.
• P1 and P2 are automatically assigned to well 1.
• The required start/stop points are 50/10 for lead (duty) and 60/20 for lag (standby) for both wells.
• The pump setpoint screen will be similar to Figure 89 - Setting Pump Levels (except with 4 pumps).
Change the setpoints to 50/10, 50/10, 60/20, 60/20.
• Now go to the Alternation and Grouping screen (see Section 13.2), and while keeping the pumps in
alternation mode, change the order of the pumps to P1, P3, P2, P4.
If the station operation is now tested, P1 and P2 are in well 1 and the start points are 50% for the lead pump,
and 60% for the lag pump. Well 2 contains P3 and P4 and have identical start/stop points.
To enable or disable the Independent Wells options, navigate to:
12.3.4
Setting Alarms Activation/Deactivation points
The pump controller provides four independent level alarms (per well if more than one well exists).
High-High Level
•
High Level
•
Low Level
•
Low-Low Level
•
The alarms operate the same for both Fill (Charge) mode and Empty (Discharge) modes. Any level alarm
can be disabled using the Enable/Disable level alarms screen (see Section 12.3.5).
From the main screen navigate to the Alarm Levels screen:
Figure 90 - Setting Alarms
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Questions and answers
I have four pumps connected to my multi smart. One jockey and three that rotate with the jockey as needed. My problem is that the jockey pump always shows its running even when it isn't running. the other pumps show actuate run times and starts. only the main pump shows continuous run even when it is turned off. I was wondering if there any advice I could be given to resolve this issue.
The MultiTrode MultiSmart may show the jockey pump as continuously running even when it is turned off due to the "External Run" status. This occurs if the pump is started by an external control method, such as a manual override switch, where the contactor remains closed but no run command was sent by the controller. As a result, the system continues updating run time statistics and generating relevant faults or warnings. Checking for an external control signal or a stuck contactor may help resolve the issue.
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