MultiTrode MultiSmart Installation & Operation Manual page 21

Pump station manager & rtu
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MultiSmart Installation & Operation Manual
Figure 10 – I/O Information Screen
To determine the configuration and current state of the digital inputs, navigate to the I/O Information: Digital
Inputs screen.
The current state of a digital input is displayed on the top line; "Value".
Press the Advanced button to display configuration information on the digital inputs, for example Mode and
Sensitivity.
The resistance as measured by the input can also be displayed. Press the 4
display the resistance (not labelled on screen). When the measured resistance is below the Sensitivity then
the input turns on.
NOTE:
The Sensitivity used by the probe (default of 22k ohms, Section 14.8.4) is not the same Sensitivity found
in the digital inputs advanced options.
Figure 11 – Digital Inputs Information Screen
MultiSmart_IO_Manual_A4_v2-22_R15.doc
th
button on the button row to
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Questions and answers

Tommy R Gardner
March 3, 2025

I have four pumps connected to my multi smart. One jockey and three that rotate with the jockey as needed. My problem is that the jockey pump always shows its running even when it isn't running. the other pumps show actuate run times and starts. only the main pump shows continuous run even when it is turned off. I was wondering if there any advice I could be given to resolve this issue.

1 comments:
Mr. Anderson
March 3, 2025

The MultiTrode MultiSmart may show the jockey pump as continuously running even when it is turned off due to the "External Run" status. This occurs if the pump is started by an external control method, such as a manual override switch, where the contactor remains closed but no run command was sent by the controller. As a result, the system continues updating run time statistics and generating relevant faults or warnings. Checking for an external control signal or a stuck contactor may help resolve the issue.

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