Programming Voice Mail; Quick Message - NEC DSX PRODUCT DESCRIPTION Manual

Next Call
Routing Mailbox
1-16 (valid Call
Routing Mail-
box)

Programming Voice Mail

Customize IntraMail using the embedded telephone programming or the separately available
System Administrator PC program.
You program (customize) IntraMail by using the DSX telephone programming or the Windows
DSX System Administrator PC Program running on a PC or laptop. You can also do limited programming
from the System Administrator's mailbox. By using the many programmable options available with Intra-
Mail, you should be able to set up the system to accurately meet the customer's requirements.
To customize IntraMail using the telephone programming, use this manual.
❥
To customize IntraMail using the PC program, see the DSX PC Program User Guide.
❥

Quick Message

Automated Attendant callers can dial a digit followed by an extension number to leave a
message directly in a user's mailbox.
Quick Message is a Dial Action Table action that allows Automated Attendant callers to dial a digit (normally *)
followed by a mailbox number to leave a message in a Subscriber Mailbox. Since Quick Message is enabled by
default, it is an efficient way for experienced Automated Attendant callers to leave messages. There is no need to
dial an extension first. To make this option more readily available to all Automated Attendant callers, consider
having the active Instruction Menu describe how to use the Quick Message option.
There are two Quick Message Dial Action Table actions:
Quick Message with Greeting (REC1)
❥
The caller hears the mailbox greeting followed by a beep and can leave message. If the greeting is not
recorded, the caller hears, "At the tone, you can leave your message for extension xxx (or name if
recorded). Start recording at the tone. When you are done, press the # key or hang up."
Quick Message without Greeting (REC2)
❥
The caller bypasses the mailbox greeting (hearing "Recording" and a beep instead) and can leave a mes-
sage. This is typically used with a Next Call Routing Mailbox when the caller is asked to dial a digit
(e.g., 1) to leave a message. Otherwise, the mailbox greeting (if recorded) would be heard again.
DSX Product Description
Routed Announcement Mailbox Routing
(If the outside caller routes to the Announcement Mailbox from a Call Routing Mailbox)
Repeat Count
x (x number of
repeats)
(Page 2 of 2)
Hang Up After
No • If caller doesn't dial, they hear the
announcement repeat x number of times
and then route to the Next Call Routing
Mailbox.
• If the caller dials a digit during the
announcement, they route to the Next Call
Routing Mailbox.
Yes • If caller doesn't dial, they hear the
announcement repeat x number of times
and then IntraMail hangs up.
• If the caller dials a digit during the
announcement, they route to the Next Call
Routing Mailbox.
Action
TM -based
IntraMail Features ◆ 127