Table 7-9: Special Troubleshooting Procedures For P345_3E Cards - Eci Telecom NPT-1020 Installation And Maintenance Manual

NPT-1020 Installation and Maintenance Manual
No. Symptoms
3 Red FAIL indicator on
or not turning off after
power-on and reset

Table 7-9: Special troubleshooting procedures for P345_3E cards

No. Symptoms
1 Orange mode
indicator off
ECI Telecom Ltd. Proprietary
Probable cause
FPGA in module
downloaded
unsuccessfully
Defective module
Embedded software and
FPGA not downloaded
Damaged software or
defective card/module
Probable cause
Corresponding port
configured to E3
Defective indicators
Corrective actions
Power off and wait a few minutes before

powering on again.
If the Green ACT indicator is still off,

download and activate the NE embedded
software package either through the
LCT-APT or the Boot Configuration Tool.
After the new embedded software package

is activated, the ACT indicator should be on
and the FAIL indicator should be off.
If the ACT indicator is still off, replace the

module.
If the ACT indicator is still off, replace the

NPT-1020 unit.
Power off and wait a few minutes before

powering on again.
If the Red FAIL indicator is still on,

download and activate the NE embedded
software package either through the
LCT-APT or the Boot Configuration Tool.
After the new embedded software package

is activated, the ACT indicator should be on
and the FAIL indicator should be off.
Perform a warm reset on the NPT-1020 by

pushing the RST button.
If the FAIL indicator is on after reset,

download and activate the NE embedded
software package either through the
LCT-APT or the Boot Configuration Tool.
After the software is completely

downloaded to the NPT-1020, the ACT
indicator should be on and the FAIL
indicator should be off.
If the FAIL indicator turns on again, replace

the module.
Corrective actions
Check with the management station operator
to determine whether the module has already
been configured for DS-3. If not, ignore the
state of the Mode indicator.
If the port is in DS-3 mode, the indicator should
be on. If not, replace the module.
Maintenance
7-13