Xerox WorkCentre 7132 Service Documentation page 1527

GP 3 Resetting the Administrator Password
Purpose
The purpose of this procedure is to allow the CSE to recover the Administrator Password in sit-
uations where the customer has changed the password from the default value, and subse-
quently lost or forgotten the password.
Procedure
1. Enter UI Diagnostic Mode.
2. Press the Log In/Out button on the Control Panel
3. Select System Settings.
4. Select Common Settings.
5. Select Diagnostics / Maintance.
6. Select NVM Read/Write.
7. Enter location 700-171 and press Confirm/Change. This is the current password. You
can provide this number to the customer, or set the location to the default value five one's
(11111) and allow the customer to enter a new number from Tools mode.
General procedures information
GP 3, GP 4
GP 4 Replacing Billing PWBs
Purpose
This procedure is used to maintain serial number, product number, and billing data integrity
when PWBs with billing data must be replaced.
Procedure
PART 1
1. Gather the NVM information.
a. Service log settings
b. Factory settings
2. Document the Settings in Access Mode.
NOTE: These are the customer settings that should be reinstalled at the end of this pro-
cedure.
3. Do a Save and Restore (GP 9) with the PWS Tool.
4. Replace the PWB in question and return to this procedure.
PART 2
To maintain the integrity of the serial number and billing data never replace all of the PWBs at
once. If any of the following billing data PWBs needs replacing, replace them ONE AT A TIME
and perform this procedure after each one is replaced:
• ESS PWB.
• MCU PWB.
Ensure that the correct version of software is installed on the PWBs before and after PWB
replacement. Print the System Settings List (GP 5), and compare the ROM values to the table
in the software installation instructions on the current software upgrade CD.
1. Enter UI Diagnostic Mode.
2. Press the Log In/Out button on the Control Panel
3. Select System Settings.
4. Select Common Settings.
5. Select Maintenance/Diagnostics.
6. Select Adjustment/Others.
7. Select Machine ID/Billing Data.
8. Select the PWB that has not been replaced.
9. Press the Start button.
Perform GP 4 Part 2 after each PWB is replaced. To maintain the integrity of the serial number
and billing data never replace all of the PWBs at once. Replacing all PWBs at once will cause
unrecoverable NVM corruption. If a PWB needs replacing, only replace ONE AT A TIME and
perform this procedure after each one is replaced. If the problem is not resolved, reinstall the
original PWB and re-enter the serial number (if necessary) before attempting to replace a dif-
ferent PWB.
10. Check that all Serial Numbers match each PWB listed and is a match to the data plate.
11. Check that all Billing Data match each PWB listed.
12. Check that the Product Number match each PWB listed.
January 2007
6-204
CAUTION
CAUTION
Reversion 4.0
WorkCentre 7132