Dell PowerConnect J-EX4200-24T Software Manual page 2399

Troubleshooting
Problem
Solution
Related
Documentation
you enter your login information and are authenticated against the RADIUS server, the
Web browser should display either the page you requested or the post-authentication
URL that you configured.
To troubleshoot captive portal, perform these tasks:
Troubleshooting Captive Portal
The switch does not return the captive portal login page when a user connected to a
captive portal interface on the switch requests a Web page.
You can examine the ARP, DHCP, HTTPS, and DNS counters—if one or more of these
counters are not incrementing, this provides an indication of where the problem lies. For
example, if the client cannot get an IP address, you might check the switch interface to
determine whether the DHCP counter is incrementing—if the counter increments, the
DHCP packet was received by the switch.
user@switch> show captive-portal firewall ge-0/0/10.0
ge-0/0/10.0
Filter name: dot1x_ge-0/0/10
Counters:
Name
dot1x_ge-0/0/10_CP_arp
dot1x_ge-0/0/10_CP_dhcp
dot1x_ge-0/0/10_CP_http
dot1x_ge-0/0/10_CP_https
dot1x_ge-0/0/10_CP_t_dns
dot1x_ge-0/0/10_CP_u_dns
Configuring Captive Portal Authentication (CLI Procedure) on page 2350Configuring
Designing a Captive Portal Authentication Login Page on a J-EX Series Switch on
page 2351
Chapter 82: Examples: Access Control Configuration
Bytes Packets
7616 119
0
0
0
0
0
0
0
0
0
0
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