service.fm
Service
Guided Maintenance
Table 12-7
HiPath 3000 Class B Error Messages
No.
3
Error in CRC checksum
4
Return to old APS, default CDB loaded
5
Return to old APS, old CDB loaded
6
APS Transfer disconnect
7
Country data successfully transferred
8
Error occurred when deleting old APS on
MMC
9
Block length error during APS transfer
10
Remaining length error during APS trans-
fer
Error Class B-16 - General Errors
1
Error in pool administration (rel_pool_ele)
2
Error in pool administration
(get_trans_store)
3
Error in pool administration
(get_trans_store)
4
Error during COSMOS send call
5
Error during COSMOS timer call
6
Error during COSMOS receive call
7
COSMOS records error (recovery)
8
Error while handling real-time clock
9
Watchdog error
10
Manual hard restart
11
Manual reload
12
System had no voltage
13
Automatic customer data backup (CDB
backup) not performed
14
Unidentified hard restart
12-52
Meaning
Action
Recovery
–
–
–
If error is still present, re-
–
–
–
If error is still present, re-
–
–
Hard restart
Notify appropriate service
Hard restart
Hard restart
Hard restart
Hard restart
Hard restart
Hard restart
–
Hard restart
–
–
–
Notify appropriate service
–
–
P31003-H3550-S403-4-7620, 02/05
HiPath 3000 V5.0, HiPath 5000 V5.0, Service Manual
Action
Technician
Check transferred APS
version and re-transfer
APS.
place MMC module.
Transfer APS again
–
Transfer APS again.
place MMC module.
Transfer APS again
Transfer APS again
support
–
–
support
–