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Documentation
HiPath 3000
OpenStage M3 / M3 Plus
OpenStage M3 Ex / M3 Ex Plus
on HiPath Cordless Office
Operating Instructions
Siemens Enterprise Communications
www.siemens-enterprise.com

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   Summary of Contents for Siemens HiPath 3000

  • Page 1 Documentation HiPath 3000 OpenStage M3 / M3 Plus OpenStage M3 Ex / M3 Ex Plus on HiPath Cordless Office Operating Instructions Siemens Enterprise Communications www.siemens-enterprise.com...
  • Page 2: Safety Notes

    Safety notes Safety notes Using the OpenStage M3 Ex and OpenStage M3 Ex Plus handsets in potentially explosive working environments This handset fulfils the requirements of the ATEX Directive and meets the required EN and IEC standards (see the appendix in the operating manual). See also the notes in the declaration of conformity.
  • Page 3 Safety notes Battery pack: Only use the approved battery pack (see  page 167). Ex • authorisation is only valid and the handset can only be operated if this battery pack is installed. Other battery packs are strictly prohibited. If they are used, Ex protection is no longer valid. •...
  • Page 4: Openstage M3 Ex Plus

    Safety notes Using OpenStage M3, OpenStage M3 Plus, OpenStage M3 Ex and OpenStage M3 Ex Plus Attention: • Do not use OpenStage M3 and OpenStage M3 Plus handsets in potentially explosive environments! • Please observe local safety regulations when using the handset. •...
  • Page 5: Compliance With Bgr 139 (personal Alarm Functionality)

    Safety notes Compliance with BGR 139 (personal alarm functionality) Only for OpenStage M3 Plus and OpenStage M3 Ex Plus! Notes: • For BGR-compliant operation as a personal alarm signal device with a voice communication capability (PNG-S), the handset must operate in conjunction with an alarm server. Handset operation without an alarm server is not BGR-compliant.
  • Page 6: Weee Mark

    Safety notes WEEE mark Notes: • All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. • The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health.
  • Page 7: Controls, Parts Of The Device

    Controls, parts of the device Controls, parts of the device 1 Alarm and emergency call 12 Jack for pull cord or dummy key (red) connector 2 LED for indicating mode 13 Hash key activation and alarm status 3 Example of a 2.5 mm jack 14 Number keys for headset (not for OpenStage M3 Ex/...
  • Page 8: Table Of Contents

    Inhaltsverzeichnis Contents Safety notes........2 Using the OpenStage M3 Ex and OpenStage M3 Ex Plus handsets in potentially explosive working environments .
  • Page 9 Inhaltsverzeichnis Conducting calls – the basic functions ..29 Activating/deactivating the handset......29 First seize the line, then dial .
  • Page 10 Inhaltsverzeichnis TDS telephone data service........67 Activating control relays ........68 Sending a signal to the network .
  • Page 11 Inhaltsverzeichnis Bluetooth interface ........116 Activating/deactivating Bluetooth mode .
  • Page 12 Inhaltsverzeichnis Personal alarm functionality ....149 Alarm statuses......... . . 149 Terms .
  • Page 13: Operating Instructions

    Operating instructions Operating instructions These operating instructions describe your handset and its functions on your communications system. All functions that can be performed via your handset are described here. If some of the required functions are not available on your handset, it may be due to one of the following: •...
  • Page 14: Putting The Handset Into Service

    Putting the handset into service Putting the handset into service Checking the package contents • Handset • Battery pack • Accessory pack containing the following: – Battery cover – Screw for battery cover – Allen key – Attachment clip – Holder for attachment clip –...
  • Page 15: Fitting The Attachment Clip

    Putting the handset into service To disconnect the flat plug from the charger, press the release button and disconnect the flat plug. Fitting the attachment clip 1. Press the attachment clip pin on the back of the handset until the tabs on the sides engage audibly in the recesses on the phone.
  • Page 16 Putting the handset into service 3. Secure the handset with the attachment clip to the belt. To do this, open the brackets by squeezing the free end and attach it to the belt. To remove the handset, press the opener on the attachment clip and slide the handset from the pin.
  • Page 17: Inserting The Battery

    Putting the handset into service Inserting the battery The handset is supplied with an approved battery. The battery is not charged when supplied. It is first charged in the handset. • Do not remove the battery in Ex zones. Please observe the safety notes  page 2. •...
  • Page 18 Putting the handset into service Closing the battery compartment 1. Replace the battery cover at the bottom of the housing into the recesses. 2. Then press down the battery cover until it rests firmly on the seal. 3. Insert and tighten the Allen screw.
  • Page 19: Charging And Using The Battery

    Putting the handset into service Charging and using the battery To charge the battery, insert the handset into the charging shell with the keypad facing forwards. Important: Only place the handset in the designated charger. (For order numbers see  page 167). The charging status is indicated by the charge status LED.
  • Page 20: Inserting The Dummy Plug Or Connector

    Putting the handset into service Inserting the dummy plug or connector Insert the dummy connector (1) / connector with cord (2) into the recess provided. Make sure the dummy connector is positioned correctly. If you do not require the man down alarm function on the OpenStage M3 Plus or OpenStage M3 Ex Plus you can also use the connector without a cord as a dummy connector.
  • Page 21: Connecting A Usb Data Cable

    Putting the handset into service Use a Bluetooth headset for Ex-proof equipment,  page 116. Connecting a USB data cable The USB cable must not be connected in Ex zones! You can connect a USB data cable into the port under the battery cover of your handset.
  • Page 22: Setting The Handset Display Language

    Putting the handset into service Step by Step Setting the handset display language If your preferred language for handset display texts is not set as the default, you can set this yourself. Opening the main menu v Open the handset's main menu. Opening the first submenu Ï...
  • Page 23: Setting The System Display Language

    Putting the handset into service Step by Step Setting the system display language If you wish to change the language of the display texts, then you must also change the system language on the handset. A different language can be set for every handset on the system.
  • Page 24: Description Of Controls

    Description of controls Description of controls Function keys The following function keys are available: Name Usage On-hook and • End a call on/off key • Cancel functions • Go back to the next menu level up • Activate or deactivate the handset Talk key •...
  • Page 25: Control Key

    Description of controls Name Usage Volume key (+/- • Adjust the volume for ringtones • When conducting a call: Adjust the volume in handset and speakerphone mode and for the headset Control key The control key is assigned different functions depending on the operating situation: Situation Press bottom...
  • Page 26: Display Keys

    Description of controls Display keys The handset has two display keys, each with one or two functions. When the key is allocated two functions, press the right or left side of the key to select the corresponding function. The display key assignment depends on the operating status.
  • Page 27: Menu Icons In The Main Menu

    Description of controls Menu icons in the main menu The handset's main menu can be opened by right-clicking or pressing the centre key of the control key. u v t s The menu icons are selected by pressing the left/right and top/bottom of the control key.
  • Page 28 Description of controls Icon Name Usage á Organizer Manage appointments: • Calendar • Missed Alarms  Directory Manage phonebook. Ï Settings Configure handset: • Date/Time • Audio Settings – Handset Volume – Advisory Tones – Vibration – Ringtones (Handset) • Display + Keypad –...
  • Page 29: Conducting Calls - The Basic Functions

    Conducting calls – the basic functions Step by Step Conducting calls – the basic functions You can use your handset to make both internal and external calls. Internal calls are calls that • you make within the range of a communications system, for example, within your company, •...
  • Page 30: First Seize The Line, Then Dial

    Conducting calls – the basic functions Step by Step Charging the battery You may only use the charging shell provided for the handset. The handset charges when sitting in the charging shell, even when deactivated. If the handset deactivates because the battery is flat, it automatically reactivates and is ready for operation as soon as you place it in the charging shell.
  • Page 31: Dial First, Then Seize The Line

    Conducting calls – the basic functions Step by Step Dial first, then seize the line Dialling preparation and possibly Enter the required phone number and correct individual characters as necessary using the "Delete" display key. possibly # Insert a dial pause. A "P" appears between the digits entered.
  • Page 32: Manual Redial

    Conducting calls – the basic functions Step by Step Manual redial The last 20 phone numbers dialled are saved in the redial list. A phone number that was dialled several times is only saved once. c When the handset is in idle status: Press the Talk or Speakerphone key briefly.
  • Page 33: Callback

    Conducting calls – the basic functions Step by Step Callback This function enables you to call a user who does not answer or whose line is busy. The Callback function enables you to contact him as soon as he hangs up or re-uses his telephone.
  • Page 34: Consultation

    Conducting calls – the basic functions Step by Step Deleting a callback request c or d Press and hold the Talk or Speakerphone key. Open the system menu. Menu > < Service? Select the menu item and confirm. > < More features? Select the menu item and confirm.
  • Page 35: Answering Or Rejecting A Call

    Conducting calls – the basic functions Step by Step The consultation is ended and you return to the waiting call Either: The second user hangs up. You are reconnected with the first partner. Open the system menu. Menu > < Quit and return? Select the menu item and confirm.
  • Page 36: Picking Up A Call In A Call Pickup Group

    Conducting calls – the basic functions Step by Step Confirm the message displayed with one of the two Reject call display keys. The call is rejected and the caller hears the busy tone. You are routed to the other party's mailbox (if configured) or can program a callback request ...
  • Page 37: Forwarding Calls

    Conducting calls – the basic functions Step by Step Forwarding calls This function is for when you leave your desk for a while and want certain calls to be forwarded to your new location. The forwarding destination for internal calls can be any internal or external phone number.
  • Page 38: Activating Or Deactivating The Keypad Lock

    Conducting calls – the basic functions Step by Step Deactivating call forwarding Prerequisite: The room monitor function is activated. c or d Press and hold the Talk or Speakerphone key. Open the system menu. Menu > < Divert cancelled? Select the menu item and confirm. a Press the On-hook key to end the operation.
  • Page 39: Conducting Calls - Enhanced Functions

    Conducting calls – enhanced functions Step by Step Conducting calls – enhanced functions Speakerphone mode Features Speakerphone mode offers you the following advantages: • Other persons can listen to and participate in the call. • Your hands are free. • When dialling, you can hear the ring tone, for example, without having to lift the handset to your ear.
  • Page 40: Conducting Calls With The Headset

    Conducting calls – enhanced functions Step by Step Setting the speakerphone volume The volume can be set during the call  page 121. Conducting calls with the headset The handset can be used with a corded and cordless headset. Corded headset Not for OpenStage M3 Ex and OpenStage M3 Ex Plus! You can connect a corded headset via the jack on the...
  • Page 41 Conducting calls – enhanced functions Step by Step During a call, a second caller is not signalled at the Bluetooth headset. Registering a Bluetooth headset at the handset ò Set the headset to login mode (see the user manual supplied with your headset). Open the handset's main menu.
  • Page 42 Conducting calls – enhanced functions Step by Step Conducting calls via the Bluetooth headset ò If a Bluetooth headset is registered at the handset, the Bluetooth headset is activated immediately upon dialling. Accepting a call on the Bluetooth headset ò The headset uses a call tone to signal an incoming call.
  • Page 43: Number Redial

    Conducting calls – enhanced functions Step by Step Number redial The last 20 phone numbers dialled are saved in the redial list. A phone number that was dialled several times is only saved once. If you tried to call a party from the handset's telephone directory, the name of the party is displayed in case of number redial.
  • Page 44: Adding A Telephone Number To The Redial List

    Conducting calls – enhanced functions Step by Step Either: Delete Entry Select the menu item and confirm. The telephone number is deleted. Delete All Select the menu item and confirm. The redial list is deleted. a Press the On-hook key to end the operation. Adding a telephone number to the redial list During dial preparation, you can add a number from your handset's redial list to your phonebook.
  • Page 45: System Speed Dialling

    Conducting calls – enhanced functions Step by Step System speed dialling Your system administrator can save up to 1000 external phone numbers as system speed dialling destinations in your communications system. You can dial these speed dialling destinations with a three-digit code (000 - 999).
  • Page 46: System Speed Dialling, Individual

    Conducting calls – enhanced functions Step by Step > < * 7=Use speed Select the menu item and confirm. dialing? Enter the required code (3 digits, 000 - 999). Within five seconds: enter the suffix-dialling or DID number. System speed dialling, individual You can save up to ten external phone numbers as speed dialling destinations for your handset in your communications system.
  • Page 47: System Phonebook

    Conducting calls – enhanced functions Step by Step Dialling an individual speed dialling destination c or d Press and hold the Talk or Speakerphone key. Open the system menu. Menu > < Service? Select the menu item and confirm. > < * 7=Use speed Select the menu item and confirm.
  • Page 48: Telephone Database (ldap)

    Conducting calls – enhanced functions Step by Step Phone numbers dialled from the system phonebook are not stored in the redial list. Telephone database (LDAP) If your company has an LDAP telephone database and access to it is configured in your communications system, you can query it with your handset.
  • Page 49 Conducting calls – enhanced functions Step by Step > < Delete Character? If you wish to delete an incorrect letter entered by mistake: Select the menu item and confirm. then: > < Search? Select the menu item and confirm. The system starts to search for the entry.
  • Page 50 Conducting calls – enhanced functions Step by Step If too many entries were found The hit list is not displayed in full if more than 50 entries matching your search query were found. We recommend narrowing down the search by entering more characters.
  • Page 51: The Handset's Phonebook

    Conducting calls – enhanced functions Step by Step The handset's phonebook You can save contact information for frequent call partners in the phonebook. Once a phone number has been saved in this way you no longer have to enter it in full when you want to call someone.
  • Page 52: Saving An Entry

    Conducting calls – enhanced functions Step by Step Saving an entry Open the phonebook. New Entry Select the menu item and confirm. The input mask is displayed. Enter the relevant information, see above. Jump to the next line..etc. Functions for text input: Switches mode from abc to Abc, from Abc to 123 and from 123 to abc...
  • Page 53: Finding And Dialling An Entry

    Conducting calls – enhanced functions Step by Step Finding and dialling an entry Open the phonebook. You can scroll to the required entry or enter the first letter of the relevant entry. If necessary, press a key several times in succession to enter the required letter (e.
  • Page 54: Changing An Entry

    Conducting calls – enhanced functions Step by Step a Press the On-hook key to return to the list. Changing an entry Open the phonebook. You can scroll to the required entry or enter the first letter of the relevant entry. If necessary, press a key several times in succession to enter the required letter.
  • Page 55: Marking A Vip (very Important Person) Entry

    Conducting calls – enhanced functions Step by Step Marking a VIP (Very Important Person) entry An incoming call for a VIP-marked entry is signalled with a VIP ringtone. When the handset is idle: Open the phonebook. Select the entry you want. Open the menu.
  • Page 56: Displaying Available Memory

    Conducting calls – enhanced functions Step by Step Displaying available memory Open the phonebook. Select any entry. Press the display key. Options Available Memory Select the menu item and confirm. The amount of memory used and available is displayed. a Press the On-hook key to end the operation. Sending an entry or phonebook to the handset or system You can send individual entries or the entire phonebook...
  • Page 57 Conducting calls – enhanced functions Step by Step Either: Send List Select the menu item and confirm. Send Entry Select the menu item and confirm. then: Enter the station number. The following phone numbers are possible: • 1... 98 – the list or entry is sent directly to the recipient's handset.
  • Page 58: Directed Assignment Of An Msn (multiple Subscriber Number)

    Conducting calls – enhanced functions Step by Step Open the system menu. Menu > < Service? Select the menu item and confirm. > < Erase list buffer? Select the menu item and confirm. The handset starts to delete the list/entry. a Press the On-hook key to end the operation.
  • Page 59: Making Calls Using Identification Codes

    Conducting calls – enhanced functions Step by Step Making calls using identification codes In the case of calls you make to external partners, you can enter and charge the call costs on the basis of individuals, customers, accounts and private calls, forexample, by means of account codes.
  • Page 60: Using The Handset As A Second Line

    Conducting calls – enhanced functions Step by Step Using the handset as a second line You can use your mobile phone for an outgoing call as if it were another line (temporary phone). This function can also be called by entering the code ...
  • Page 61: Deactivating The Phone Number Display

    Conducting calls – enhanced functions Step by Step Deactivating the phone number display Your service engineer can deactivate the display of your phone number and name on the called party’s display for external outgoing calls. You can also activate and deactivate the phone number display on your own handset yourself.
  • Page 62: Directed Call Transfer

    Conducting calls – enhanced functions Step by Step Directed call transfer You can transfer calls to other telephones to your handset. This is also possible when you are conducting a call. This function can also be called by entering the code ...
  • Page 63: Call Charge Display

    Conducting calls – enhanced functions Step by Step Activating do not disturb c or d Press and hold the Talk or Speakerphone key. Open the system menu. Menu > < Do Not Disturb ON? Select the menu item and confirm. a Press the On-hook key to end the operation.
  • Page 64: Call Tracing

    Conducting calls – enhanced functions Step by Step Call tracing You can apply to your carrier for "call tracing" on malicious calls. An authorised extension is then in a position to request the identification of the phone number. This also works for 30 seconds after the malicious caller has hung up.
  • Page 65 Conducting calls – enhanced functions Step by Step Using the handset to open the door opener during a call > < Open door? Select the menu item and confirm. Using the handset to open the door opener without holding a conversation c or d Press and hold the Talk or Speakerphone key.
  • Page 66 Conducting calls – enhanced functions Step by Step Deactivating the door opener c or d Press and hold the Talk or Speakerphone key. Open the system menu. Menu > < Service? Select the menu item and confirm. > < * 89=Door release Select the menu item and confirm.
  • Page 67: Tds Telephone Data Service

    Conducting calls – enhanced functions Step by Step TDS telephone data service You can use your mobile phone to operate connected computers and their programs, for example, access hotel services or information systems. This function can also be called by entering the code ...
  • Page 68: Activating Control Relays

    Conducting calls – enhanced functions Step by Step Activating control relays The service engineer can set up a maximum of 4 control relays that enable various equipment (forexample, door opener) to be activated and deactivated. It is possible to access a specific control relay. Depending on the configuration, the control relays can •...
  • Page 69: Sending A Signal To The Network

    Conducting calls – enhanced functions Step by Step Sending a signal to the network To enable ISDN-type services/features to be started via analogue lines (for example, call waiting when a line is busy, three-way conference calls, etc.), you must send a signal to the network before dialling the service code and/or phone number.
  • Page 70 Conducting calls – enhanced functions Step by Step Enter and confirm your own multiple subscriber number. Either: > < 1=immediate? Select the menu item and confirm. > < 2=on no answer? Select the menu item and confirm. > < 3=on busy? Select the menu item and confirm.
  • Page 71: Using Night Service

    Conducting calls – enhanced functions Step by Step Using night service In night service mode, for example, during lunch breaks or after office hours, all external calls are forwarded to a particular internal telephone (night station). The night station can be defined by the service engineer (= standard night service) or by you (= temporary night service).
  • Page 72: Using Dual-tone Multifrequency Signalling

    Conducting calls – enhanced functions Step by Step Using dual-tone multifrequency signalling Your handset operates on the basis of digital information transmission. However, certain applications, for example answering machines, can only be operated using analogue technology. For this you have to send signals using the dual-tone multifrequency signalling (DTMF) process.
  • Page 73: Parking/activating Calls

    Conducting calls – enhanced functions Step by Step Parking/activating calls You can park up to ten calls (i.e. place them on hold) to conduct another call in the interim or to continue them on other telephone in your communications system. Parking a call You are on a call you wish to park.
  • Page 74: Conducting Calls - With Multiple Users

    Conducting calls – with multiple users Step by Step Conducting calls – with multiple users Call waiting You need to speak to a user in your communications system urgently, even though his line is busy. You can send a call waiting signal during his call to let him know you want to talk to him.
  • Page 75: Call Waiting Tone Off/on

    Conducting calls – with multiple users Step by Step Ending the second call Either: Open the system menu. Menu > < Quit and return? Select the menu item and confirm. a Press the On-hook key. The following message appears on the display: "Recalling". Your telephone rings. c Press the Talk key to talk to the first caller again.
  • Page 76: Disabling/enabling Automatic Call Waiting

    Conducting calls – with multiple users Step by Step a Press the On-hook key to end the operation. Disabling/enabling automatic call waiting You can disable/ enable automatic call waiting signalling for a second call during a telephone conversation. Disabling the call waiting tone c or d Press and hold the Talk key or press and hold the Speakerphone key.
  • Page 77: Busy Override

    Conducting calls – with multiple users Step by Step Busy override You need to speak to an internal user urgently, even though his line is busy. The "Override" function allows you to interrupt the ongoing call to pass on a message. This function is only available when the code has been input and if it has been configured by the service engineer.
  • Page 78 Conducting calls – with multiple users Step by Step Either: a Press the On-hook key. The target user's phone rings. He picks up the call by lifting the handset. Open the system menu. Menu > < Transfer? Select the menu item and confirm. a Press the On-hook key.
  • Page 79: Placing A Call On Hold

    Conducting calls – with multiple users Step by Step Placing a call on hold You can interrupt a call temporarily if, forexample, you want to talk to someone else in the room. The line is placed "on hold". You are conducting a call. Press the display key.
  • Page 80: Conducting A Conference

    Conducting calls – with multiple users Step by Step Conducting a conference You can connect up to 5 internal or external partners with each other in a telephone conference. You can include up to 4 external users in the conference. For information purposes, you will hear an alerting tone every 30 seconds during a conference call (can be disabled - ask your service engineer).
  • Page 81 Conducting calls – with multiple users Step by Step Expanding a conference You can expand an existing conference to include up to five users. You are connected with two or more partners in a conference call. Open the system menu. Menu >...
  • Page 82 Conducting calls – with multiple users Step by Step > View other parties. Closing the conference party list Open the additional menu. > < Exit list? Select the menu item and confirm. The conference party list is closed. Press the display key to close the list. Disconnecting a party from the conference As the convener of the conference, you can disconnect users from the conference.
  • Page 83: Using The Second Call Function

    Conducting calls – with multiple users Step by Step Using the second call function The second call is an incoming call that is signalled on your handset during a call (call waiting) and that can be queried by you (for example,  page 74). A second call can be answered in the following call states: •...
  • Page 84: Group Functions

    Group functions Step by Step Group functions Activating/deactivating group calls If this has been configured by the service engineer, you belong to one or more groups of internal users that can be reached at a hunt group or group call phone number. Calls are signalled on all telephones in the group either in succession (=hunt group) or simultaneously (=group call), until a member of the group answers the call.
  • Page 85 Group functions Step by Step You belong to multiple groups Leaving and re-joining individual groups c or d Press and hold the Talk key or press and hold the Speakerphone key. Open the system menu. Menu Either: Leave hunt group? Select the menu item and confirm.
  • Page 86 Group functions Step by Step * Press the star key. You have now joined all groups. then: a Press the On-hook key to end the operation.
  • Page 87: Ringing Group On

    Group functions Step by Step Ringing group on You can have calls to your handset signalled acoustically on up to five other telephones. The call is received by the person who answers the call first. Adding users to a group First user c or d Press and hold the Talk key or press and hold the Speakerphone key.
  • Page 88 Group functions Step by Step <x> in group The number of parties added is displayed. Open the additional menu. > < Display/Clear? Select the menu item and confirm. The first user added is displayed. > Scroll to the required user. Open the additional menu.
  • Page 89: Ucd (universal Call Distribution)

    Group functions Step by Step UCD (Universal Call Distribution) This function enables calls to be distributed in a team. An incoming call is always delivered to the team member who has been idle longest. Team members can also work in separate rooms, for example, on the company's premises and at a teleworking station.
  • Page 90 Group functions Step by Step Logging on/off temporarily You can log on or off at the system temporarily, for example, during break times. Register c or d Press and hold the Talk key or press and hold the Speakerphone key. Open the system menu.
  • Page 91 Group functions Step by Step Wrap-up time If you need more time than the actual call lasts, you can request/activate a wrap-up time for the last call. This can be a fixed length of time or, alternatively, you must deactivate the wrap-up time yourself (log back on). Requesting time c or d Press and hold the Talk key or press and hold the Speakerphone key.
  • Page 92 Group functions Step by Step UCD night service UCD night service is a separate night service for call distribution. It is not affected by the system night service. All incoming calls are forwarded to a special call distribution destination. Night destination on c or d Press and hold the Talk key or press and hold the Speakerphone key.
  • Page 93 Group functions Step by Step > < * 405=Calls in Select the menu item and confirm. a Press the On-hook key to end the operation. queue?
  • Page 94: Mulap Group (multiple Line Application)

    Group functions Step by Step Mulap group (Multiple Line Application) If your handset's line belongs to a Mulap group (Multiple Line Application), then you can • answer calls for the group (press the Talk key in group calls) • make external telephone calls under the group phone number (the group phone number is stored in the called party's caller list, for example) •...
  • Page 95 Group functions Step by Step Forwarding on c or d Press and hold down the Talk key or press and hold the Speakerphone key. Open the system menu. Menu > < Service? Select the menu item and confirm. > < More features: Select the menu item and confirm.
  • Page 96: Message Functions

    Message functions Step by Step Message functions The message functions enable you to react to voicemail/callback services of the communication system or of other users or to initiate information features yourself. Leaving a message/advisory message A number of advisory messages are stored in your communication system that can be automatically sent to the caller when an internal call is not answered (in the case of handsets and telephones with display).
  • Page 97 Message functions Step by Step Enter the required advisory message. You can enter the text via the handset's keypad. Each key is assigned several letters and each letter is selected by pressing the key an appropriate number of times. For example, you have to press the "7"...
  • Page 98: Sending/calling Text Messages

    Message functions Step by Step Sending/calling text messages You can send short messages to individual internal users or to groups of internal users. These must have a handset or telephone with display. These text messages can be selected and supplemented in part by you: 0 = Please call back 1 = Someone is waiting 2 = Appointment...
  • Page 99: Answering A Message Or Voicemail Message

    Message functions Step by Step You can enter the text via the handset's keypad. Each key is assigned several letters and each letter is selected by pressing the key an appropriate number of times. For example, you have to press the "7" key three times to enter an "r".
  • Page 100 Message functions Step by Step Open the additional menu. > < Call Sender? Select the menu item and confirm. You call back the sender. > < Delete? Select the menu item and confirm. The entry is deleted. then: a Press the On-hook key to end the operation. Checking for a new voicemail message Either: f Press the message key.
  • Page 101 Message functions Step by Step Time/date sent? Select the menu item and confirm. The time of the message is displayed. > < at: ... Open the additional menu. Either: > < Call Sender? Select the menu item and confirm. You call back the sender.
  • Page 102: Caller List

    Message functions Step by Step > < Delete? Select the menu item and confirm. The entry is deleted. then: a Press the On-hook key to end the operation. Caller list If you are unable to answer an external and/or internal call, this call request is stored in a caller list.
  • Page 103 Message functions Step by Step The caller is automatically deleted from the caller list when a connection is finally set up. Call requests for groups (hunt group/group call) are also deleted if a member of the group has set up the connection.
  • Page 104: Additional Functions

    Additional functions Step by Step Additional functions Handset alarm clock function When the alarm clock is activated, it rings every day or every day from Monday to Friday at the set time. The alarm clock is deactivated during automatic number redial.
  • Page 105 Additional functions Step by Step Deactivating an alarm/repeating after a pause ì The alarm rings for 60 seconds. The symbol appears on the display. If you do not press anything, the alarm repeats after five minutes and then deactivates. During the alarm: Either: Press the display key.
  • Page 106: Handset Appointment Reminder Function

    Additional functions Step by Step Handset appointment reminder function You can use your handset to remind yourself of up to 30 appointments. The handset must be in idle status at the time of the appointment reminder. The appointment reminder function is deactivated during automatic number redial.
  • Page 107 Additional functions Step by Step The appointment reminder function is activated. The check mark after the appointment indicates that the appointment is active. a Press the On-hook key to end the operation. Confirming an appointment reminder call An appointment reminder call is signalled in the same way as an incoming call.
  • Page 108 Additional functions Step by Step Deleting an appointment The handset is in idle status. Open the handset's main menu. á Organizer Select the menu icon and confirm. Calendar Select the menu item and confirm. The calendar for the current month is displayed. Select and confirm the date you want.
  • Page 109: System Appointment Function

    Additional functions Step by Step System appointment function You can use your handset to enter a single appointment for the next 24 hours or an appointment that recurs on a daily basis. When the appointment is due, your handset rings for approx.
  • Page 110 Additional functions Step by Step Deleting/checking entered appointments c or d Press and hold the Talk key or press and hold the Speakerphone key. Open the system menu. Menu > < Service? Select the menu item and confirm. > < #46=Timed reminder Select the menu item and confirm.
  • Page 111: Selecting A Base

    Additional functions Step by Step Selecting a base If your handset is registered at multiple bases (cordless systems), then you can set a specific base or the base with the best reception as the base to be used. The handset then switches automatically to this base. You can change the base name that is displayed on the handset at any time.
  • Page 112: Setting The Base

    Setting the base Cannot be set on HiPath 3000. You can configure individual settings on your system with your handset depending on how your system is configured.
  • Page 113: Speed Dialling

    Additional functions Step by Step Speed dialling You can program the number keys with a phone number. You then dial the number by pressing the key. Configuring speed dialling Press the required number key briefly. If this key is not already programmed with a function, the number key can be assigned a new phone number.
  • Page 114: Changing Display Key Assignments

    Press and hold the required display key. A list of the functions that can be programmed on the key is displayed. The following functions are available for selection: • INT (not available on HiPath 3000, HiPath 500) • Alarm Clock • Calendar •...
  • Page 115: Data Communication With The Pc

    To enable your handset to communicate with the PC, the Gigaset QuickSync program must be installed on your PC (free to download at http://wiki.siemens- enterprise.com/wiki/Gigaset_professional_accessory) After installing "Gigaset QuickSync", connect the handset to your computer using Bluetooth  page 116 or via a USB data cable ...
  • Page 116: Bluetooth Interface

    Additional functions Step by Step Bluetooth interface Before you can use your Bluetooth device, activate Bluetooth, ensure the devices are visible and then register the handset. You can register one Bluetooth headset at the handset. You can also register up to five data devices (PCs, PDAs and handsets) to send and receive address book entries as vCards or exchange data with the computer (...
  • Page 117: Registering Bluetooth Devices

    Additional functions Step by Step Registering Bluetooth devices The distance between the handset in Bluetooth mode and the activated Bluetooth device (headset or data device) should be no more than 10 m. To connect a Bluetooth headset, see  page 40. If the Bluetooth connection is not yet established between the handsets, perform the following steps: Searching on your handset...
  • Page 118: Editing The List Of Known (trusted) Devices

    Additional functions Step by Step Confirming the connection on the other device agreed PIN: Enter and confirm identical Bluetooth PINs within a few seconds (default: 0000). If you were not fast enough, repeat the previous steps. Add to Confirm the prompt. Known Device List The Bluetooth connection is established.
  • Page 119 Additional functions Step by Step Press the display key. Options Edit Name Select the menu item and confirm. Rename. Press the display key. Save Rejecting/accepting an unregistered Bluetooth device If a Bluetooth device that is not registered in the list of known devices tries to connect with the handset, you will be prompted on the display to enter the PIN for the Bluetooth device (bonding).
  • Page 120: Phonebook Transfer

    Additional functions Step by Step Changing the Bluetooth name of own handset You can change the handset name used to identify it on the display of another Bluetooth device. ò Bluetooth Select the menu icon and confirm. Own Device Select the menu item and confirm. Press the display key.
  • Page 121: Setting The Handset

    Setting the handset Step by Step Setting the handset You can change the standard settings of the handset if you are not happy with them. Setting the speaker volume During a call You can adjust the speaker volume during a call via the earpiece or speakerphone using a menu function.
  • Page 122: In Idle Status

    Setting the handset Step by Step In idle status You can change the speaker volume via the menu or using the key in idle mode. Changing the volume via the menu: Open the handset's main menu. Ï Settings Select the menu icon and confirm. Audio Settings Select the menu item and confirm.
  • Page 123: Setting Advisory Tones

    Setting the handset Step by Step Setting advisory tones Can only be set if this menu item is visible. To set, see  page 137. The advisory tones have the following meaning: Advisory Explanation Key Tones Every key press is confirmed. Confirmation •...
  • Page 124: Activating/deactivating The Vibration Alert

    Setting the handset Step by Step Activating/deactivating the vibration alert Incoming calls and other messages are indicated by a silent alert. Open the handset's main menu. Ï Settings Select the menu icon and confirm. Audio Settings Select the menu item and confirm. Vibration Select the menu item.
  • Page 125: Setting The Ringer

    Setting the handset Step by Step Setting the ringer Tones and melodies are saved on your handset. If you select the menu items Volume and Melodies, the ringtone sounds at the current setting. Open the handset's main menu. Ï Settings Select the menu icon and confirm.
  • Page 126 Setting the handset Step by Step Melodies Select the menu item and confirm. For internal calls Select the required menu item. For external calls Define the setting. Press the display key. Save Setting time control for external calls Specify a time period when you do not want the telephone to ring, for example during the night.
  • Page 127: Setting Ringing Tones And Pictures With Resource Directory

    Setting the handset Step by Step Setting ringing tones and pictures with resource directory Your handset's resource directory is used to manage sounds that you can use as ringing tones and pictures that you can use as screensavers. The resource directory can manage the following media types: Type Format...
  • Page 128: Renaming And Deleting Screensavers/caller Pictures/sounds

    Setting the handset Step by Step Screensavers/caller pictures Press the display key. Show Toggle between the pictures. If you have saved a picture in an invalid file format, you will see an error message after selecting the entry. Press to exit the menu level. Sounds The selected sound is played immediately.
  • Page 129: Checking The Available Memory

    Setting the handset Step by Step Press to exit the menu level. Checking the available memory You can show how much memory is left. Open the handset's main menu. · Media-Pool Select the menu icon and confirm. Available Memory Select the menu item and confirm.
  • Page 130: Activating Or Deactivating The Ringer

    Setting the handset Step by Step Activating or deactivating the ringer Deactivating the ringer Hold down the key until a confirmation tone is emitted. The ó icon appears on the display. Activating the ringer Hold down the key until a confirmation tone is emitted. Activating or deactivating the alerting tone You can activate an alerting tone instead of the ringing...
  • Page 131: Activating/deactivating Automatic Call Answering

    Setting the handset Step by Step Activating/deactivating automatic call answering Can only be set if this menu item is visible. To set, see  page 137. This function allows you to accept calls by removing the handset from the charging shell. Open the handset's main menu.
  • Page 132: Setting The Date And Time

    Setting the handset Step by Step Setting the date and time The date and time setting can be used to ensure that the date and time are assigned correctly to incoming calls and in order to use the alarm. The handset date and time are automatically set when you set up a call to another station.
  • Page 133: Setting The Display

    Setting the handset Step by Step Setting the display A number of options are available for setting the display. You can set the screensaver (screen picture), the colour scheme, the font size and the display lighting. Screensaver/slide show A picture or slide show (all the pictures are displayed one after the other) from the resource directory ...
  • Page 134 Setting the handset Step by Step Setting large font You can increase the font size of print and symbols in call lists and the directory to improve readability. Open the handset's main menu. Ï Settings Select the menu icon and confirm. Display + Keypad Select the menu item and confirm.
  • Page 135 Setting the handset Step by Step Illumination Can only be set if this menu item is visible. To set, see  page 137. You can set whether the display should light up when the handset is in or out of the base/charging shell. If it is activated, the display stays dimmed.
  • Page 136 Setting the handset Step by Step You can activate and deactivate the automatic position- dependent rotation of the information on the display. When activated, the display is rotated by 180° (upside down) in non movement and call statuses when you move the handset from a vertical to a horizontal position.
  • Page 137: Setting The Conversion List For Vcard Transfer

    Setting the handset Step by Step Setting the conversion list for vCard transfer Can only be set if this menu item is visible. To set, see  page 137. See also Gigaset QuickSync  page 115, Phone numbers are usually specified as follows in e- mail programs, such as Microsoft Outlook for example: +49 (30) 11111111.
  • Page 138 Setting the handset Step by Step Select and set Simplified or Complete. Selection a Press the On-hook key to end the operation.
  • Page 139: Resetting The Defaults

    Setting the handset Step by Step Resetting the defaults Can only be set if this menu item is visible. To set, see  page 137. This function allows you to reset your mobile phone to the defaults, for example, if you want to pass it on to someone else or reset it.
  • Page 140 Setting the handset Step by Step Default settings Setting Explanation/notes Levels Default state Tones and Ringer volume signals Ringer melody, external Ringer melody, internal Alerting tone Earpiece volume Volume in speakerphone mode 5 Timed reminder Melody Sonic Volume Cannot be set Key tones, audible each time a key is pressed Warning tone, audible...
  • Page 141: Telephone Blocking

     page 142. Enter the value "0000" again to deactivate the PIN. If you have forgotten your PIN, please contact Siemens Service. It will be reset at your own expense. The handset is returned to the default state (see  page 139).
  • Page 142: Telephone Lock Code Programming

    Telephone blocking Step by Step Battery charging when PIN lock active If the handset deactivates because the battery is flat, it automatically reactivates as soon as you place it in the charging shell. The charging operation starts. If you have already set a PIN, you must enter it so that the handset can receive calls.
  • Page 143: Locking/unlocking The Handset

    Telephone blocking Step by Step Locking/unlocking the handset You can lock your handset to prevent external dialling and programming, thereby preventing unauthorised use in your absence, for example. Prerequisite: You have defined a personal code or use the default code "00000". Locking the handset c or d Press and hold the Talk key or press and hold the Speakerphone key.
  • Page 144: Central Telephone Lock / Locking/unlocking Other Handsets

    Telephone blocking Step by Step Central telephone lock / Locking/ unlocking other handsets If you have the appropriate authorisation, you can lock and unlock other handsets to prevent unauthorised use. If the user has locked his handset and has forgotten the individual password he has set, you can unlock the phone again using this function.
  • Page 145: System Functions

    System functions Step by Step System functions The system functions can be called up via the menu or directly by entering codes. Calling functions via the menu Press and hold the Talk key or press and hold the Speakerphone key. Open the system menu.
  • Page 146: Functions And Codes

    System functions Functions and codes Your service personnel may have assigned different codes to the following functions or some functions may not be available in your configuration. Functions Codes Automatic call wait.term.on Automatic call wait.trm.off Call waiting tone off Call waiting tone on Accept call waiting Caller list - Call...
  • Page 147 System functions Functions Codes Speaker call Trace call Temporary phone Messages - Sending - View sent message Conference: - on - off Call charge display Use speed dialling Change speed dial Toggling DTMF dialling Night answer on Night answer off Park: –...
  • Page 148 System functions Functions Codes Control Relay On Control Relay Off Change PIN Trunk flash) Language selection Locking the phone Unlocking the phone Directory (system, LDAP) Tel. data service Timed reminder on Timed reminder off Door opener on Door opener off Door opener Pickup group Pickup, directed...
  • Page 149: Personal Alarm Functionality

    Step by Step Personal alarm functionality The OpenStage M3 Plus and OpenStage M3 Ex Plus handsets are equipped with a sensor that allows them to be operated as a PNG-S. These handsets are referred to below as personal alarm devices with voice communication capability, or by the abbreviation PNG-S.
  • Page 150 Step by Step Alarm sensors The alarm sensors detect operating states from which alarm situations can develop. The handset can detect and signal automatic alarms. These include non movement, man down, time, escape and pull cord alarms. In addition to automatic alarms, there are also manual alarms, which are triggered by means of an alarm key.
  • Page 151 Step by Step Prealarms The handset signals a prealarm in monitoring mode if an alarm is pending. The pending alarm can be prevented by resetting the reason for the alarm or pressing a prealarm reset button (any display key or "+/-" key). Technical warning The handset monitors operating states while in monitoring mode (e.g.battery charging, DECT ready to...
  • Page 152 Step by Step connection to the alerting PNG. The alarm callback is answered automatically by the PNG. Handsfree mode and handset mode are possible here. Attention! Please note the legal requirements with respect to using this functionality. (Potential listening in option in the alarm status of the PNG).
  • Page 153 Step by Step Monitoring LED The monitoring LED visually indicates the following PNG operating states: Monitoring Off: continuously off Monitoring On: flashing, 50 ms on/ 1000 ms off Prealarm Active: flashing, 500 ms on/ 500 ms off Alarm: continuously on Technical Warning: continuously on Automatic Alarm Off:...
  • Page 154: Alarm Types (overview)

    Step by Step Language support in Additional Features menu The Additional Features menu is only available in German and English. If you choose a language other than German when setting the language, the display output in the Additional Features menu will be in English. Alarm types (overview) Alarm Type Explanation...
  • Page 155: Activating Monitoring

    Step by Step Activating monitoring Note: The alarm functionality must be configured prior to initial use. Press the centre key three times. Open the handset's main menu. É Extras Select the menu icon and confirm. [Mode] Activation Select the menu item and confirm. The procedure for activating the alarm functionality is started.
  • Page 156: Technical Warning On The Handset

    Step by Step The prealarm signals a pending alarm. If you do not confirm this prealarm, the handset sends emergency alarm signals to the configured location. Note: If a prealarm is signalled during a call, you have to first confirm the prealarm in order to prevent the pending alarm.
  • Page 157 Step by Step If the fault persists, the warning signal is repeated after a configurable time. Danger: An alarming signal is no longer guaranteed. Exit the danger zone and resolve the cause of the fault!
  • Page 158: Sending An Emergency Alarm Signal/calling For Assistance

    Step by Step Sending an emergency alarm signal/calling for assistance In monitoring mode The handset is in monitoring mode. Automatic alarming signal The alarm sensors in the handset recognise operating statuses that trigger an alarming signal. Certain alarm types initially generate a prealarm (configurable).
  • Page 159 Step by Step Remark: If you do not want the alarm to be disabled on the handset, a configuration with an alarm server must be used. Attention: Pressing the "PNG Off" display key or pressing and holding (longpress) the On-hook key either cancels an alarm prematurely or ends it after it has already been triggered.
  • Page 160: Deactivating Monitoring

    Step by Step Deactivating monitoring Press the centre key three times. Open the handset's main menu. É Extras Select the menu icon and confirm. [Mode] Activation Select the menu item and confirm. The procedure for disabling the alarm functionality is started. The handset disables the alarm functionality automatically.
  • Page 161: Function Test When Activating Alarm Mode And Png Mode

    Step by Step Function test when activating Alarm Mode and PNG Mode A function test has to be performed before the Alarm Mode or PNG Mode is used. This test is performed automatically by the handset. Please follow the instructions on the display. 1.
  • Page 162 Step by Step Please detach and Remove the cord and re-insert it. An acknowledgement attach cord to handset tone sounds both when the cord is removed and when it is replaced. Test Passed! Shown on display if the test was successful. If not, the entire function test is cancelled and "Test Failed!"...
  • Page 163: Appendix

    Appendix Appendix Troubleshooting Some malfunctions can be resolved without outside intervention. The following table provides a list of such malfunctions. All other malfunctions should be reported to the relevant service personnel. Error Possible cause Remedy No display. The handset is not Press the On-hook key switched on.
  • Page 164 Appendix Error Possible cause Remedy The following, for Handset is blocked. Remove the batteries example, appears: from the handset and Base 1 then re-insert them. Proceed as when loading Outgoing and batteries for first time incoming calls and  page 19. activation/deactivation are not possible.
  • Page 165: Cleaning The Handset

    Appendix Cleaning the handset Removing everyday dirt To clean the handset and the charging shell, simply wipe them with a damp or anti-static cloth. Never use a dry cloth. Do not use abrasive cleaning agents. After contact with liquids 1. Deactivate the handset immediately. Do NOT activate it! 2.
  • Page 166: General Specifications

    Appendix General specifications Handset Maximum sound pressure level less than 118 dB (A) according to TBR10, Annex D Weight incl. battery approx. 100 g Dimensions (W x H X D) approx. 48 x 127 x 19 mm DECT DECT standard Supported GAP standard Supported...
  • Page 167: Bluetooth

    The handset is supplied with the recommended battery. Only an original battery may be used. Replacement batteries can be ordered if necessary from Siemens Enterprise Service. Handset operating times/charging times The operating time of your handset depends on the capacity and age of the battery and the way it is used.
  • Page 168: Accessories

    Source For information on accessories (such as headsets, protective pouches), contact Siemens at the following address: http://wiki.siemens-enterprise.com/wiki/Gigaset_professional_accessory EU directive The handset and accessories listed conform to the following EU directive: 99/05/EC "Radio and Telecommunication Terminal Equipment"...
  • Page 169: Writing Names

    Accessing additional functions via the PC interface To enable your handset to communicate with the PC, the Gigaset QuickSync program must be installed on your PC (free to download at http://wiki.siemens-enterprise.com/wiki/Gigaset_professional_accessory) Transferring data After installing Gigaset QuickSync, connect the handset to your computer ...
  • Page 170: Declaration Of Conformity

    The device complies with the basic requirements of the R&TTE Directive and therefore displays the CE symbol. Extract from original declaration "We, Siemens Enterprise Communications GmbH & Co KG Hofmannstr. 51, D-80200 Munich/Germany declare that the product OpenStage SL4 professional S30852-H2352-R*-* to which this declaration relates, conforms to the following European Directives and European standards: Directive 99/5/EC: Radio and Telecommunication Terminal Equipment."...
  • Page 171: Index

    Index Index Base Changing the name displayed .... 111 Numerics Selecting ..........111 Setting ............ 112 2.5 mm jack ..........7 Batteries Inserting ........... 17 Warning tone ........140 Accessories ..........168 Battery cover ..........7 Account code ..........59 Battery tone Activating .............
  • Page 172 Index Charging status Directed assignment of an MSN .......... 19 ..... 58 Cleaning Directed transfer of calls ............. 165 ......62 Clip Directives ..............7 ..........168 Code programming Display ........142 ............7 Code table Colour scheme ..........146 ........
  • Page 173 Index Handset Mailbox function ......... 96 Locking/unlocking Making anonymous calls ........ 143 ......61 Locking/unlocking, other ~ Making calls ....144 .......... 30, 31 Hash key Man Down Alarm ..........7, 24 ........154 Headset Manual redial ............40 ..........32 Holding Memory ............
  • Page 174 Index Deleting an entry/list Recall ......43 ............73, 78 List Redial ............32, 43 Manual Automatic ............. 32 ..........43 Number, applying Registering devices (Bluetooth) ........53 .... 117 Rejecting a call ..........35 Resetting ........... 139 Resource Directory ........
  • Page 175 Index System (individual) Volume ......... 46 ............121 Star key Volume key ............ 7, 24 ..........7, 25 Status LED ............ 7 Storage ............165 Suffix-dialling with speed dialling .... 45 Wrap-up time ..........91 Switching between calling partners ..79 System speed dialling .......
  • Page 176 Communications GmbH & Co. KG Hofmannstr. 51 80200 München Deutschland Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Reference No: A31003-M2000-U102-1-7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case...

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