Recovering From An Error State - Avaya G250 Administration

FIPS
Table 42: Error States (continued)
Error
State
3
4
Figure 54: Error recovery screen for Error States 1 and 3
G350 Error recovery screen
Error Description:
Self Test failed.
Recovery services:
<1> Retest and continue
<2> Secrets Zeroization
Hint: Type 1 for service #1, Type 2 for service #2

Recovering from an error state

In order to recover from Error States 1, 2 and 4, follow the procedure shown in
!
SECURITY ALERT:
If the G350 does not recover from Error State 3, the secrets and other definitions
SECURITY ALERT:
are retained. If this information is highly sensitive, you should not send the G250/
G350 for repair.
530 Administration for the Avaya G250 and Avaya G350 Media Gateways
Cause
Booter integrated
self-test
NVRAM integrated
self-test failure
Pseudo Random Number Generator (PRNG)
Automatic Recovery Procedure
The device enters a reset loop. This
state is unrecoverable by the user. If the
device does not recover, it is
recommended to shut down and then
power-up the device.
An Error Recovery dialog box appears
in the console (see Figure
the user to either:
Retest and continue, or
●
Zeroize secrets.
●
54). It allows
2 of 2
Figure 55: