About this book This guide contains information that you need to consider before implementing the Avaya G250 or Avaya G350 Media Gateway. Use this guide to learn what the G250/G350 can do and to plan how you will deploy a G250/G350 in your environment. Audience The information in this book is intended for use by Avaya technicians, provisioning specialists, Business Partners, and customers.
About this book Related resources Title Quick Start for Hardware Installation: The Avaya G250 Media Gateway Quick Start for Hardware Installation: The Avaya G350 Media Gateway Installing and Upgrading the Avaya G250 Media Gateway Installing and Upgrading the Avaya G350 Media Gateway Administration for the Avaya G250 and Avaya G350 Media Gateways Avaya G250 and Avaya G350 CLI Reference Maintenance Alarms for Avaya Communication Manager,...
International For all international resources, contact your local Avaya authorized dealer. Sending us comments Avaya welcomes your comments about this book. To reach us by: Mail, send your comments to: ● Avaya Inc. Product Documentation Group Room B3-H13 1300 W. 120th Ave. Westminster, CO 80234 USA E-mail, send your comments to: ●...
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About this book 10 Overview for the Avaya G250 and Avaya G350 Media Gateways...
Chapter 1: Introduction The Avaya CM Branch Gateways (Avaya G250 and Avaya G350 Media Gateways) form part of Avaya’s solution for extending communication capabilities from the headquarters of an organization to all collaborative branch locations. Avaya CM Branch Gateways help you provide the same high quality services to all organization members, regardless of their location.
Introduction Avaya G350 Media Gateway Overview The G350 is a modular device, adaptable to support different combinations of endpoint devices. Pluggable media modules provide interfaces for different types of telephones and trunks. A combination is selected to suit the needs of the branch. A LAN media module with PoE standard compliant Ethernet ports provides support for IP telephones as well as all other types of data devices.
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Two built-in line ports to support two analog telephones or incoming analog DID ● trunks One analog trunk (four in the G250-Analog and the G250-DCP) to support a trunk ● or trunks of the following types: - Loop start - Ground start (G350 only) - CAMA (G350 only) - DIOD (Japan only) - Survivability features for continuous voice services...
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Introduction Security ● - RADIUS Authentication support - SNMP traps (v1 and v2 only) sent to the primary controller - SNMP v3 - SSH Authentication support - VPN support - 802.1x support - Secrets management with Master Configuration Key (MCK) encryption Provisioning ●...
G250 physical description Figure 1: The Avaya G250-Analog Media Gateway Chassis Figure notes: 1. V1 — ICC/LSP Slot 2. V2 — WAN Media Module Slot 3. Analog port LEDs 4. Analog trunks 5. Analog line ports 6. System LEDs 7. Console port Figure 2: The Avaya G250-BRI Media Gateway Chassis Figure notes: 1.
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Introduction Figure 3: The Avaya G250-DCP Media Gateway Chassis Figure notes: 1. V1 — ICC/LSP Slot 2. V2 — WAN Media Module Slot 3. Analog port LEDs 4. Analog trunks 5. Analog line ports 6. System LEDs Figure 4: The Avaya G250-DS1 Media Gateway Chassis Figure notes: 1.
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For information about the different media modules that can be housed in the G250 media module slots, see Chapter 2: Optional Table 1: Fixed ports and buttons on the G250 front panel Port TRUNK LINE ISDN BRI TRUNK (G250-BRI Media Gateway) CONSOLE ETH WAN...
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Introduction Table 1: Fixed ports and buttons on the G250 front panel (continued) Port ETH LAN POE (G250-Analog, G250-BRI, and G250-DS1) DCP (G250-DCP) T1/E1 port (G250-DS1) PRI port (G250-DS1) 18 Overview for the Avaya G250 and Avaya G350 Media Gateways Description Eight Power over Ethernet (PoE) LAN ports with 80 watts (aggregated for all ports) for connecting...
G350 physical description Figure 5: The Avaya G350 Media Gateway Chassis Figure notes: 1. V6 — high-density media module slot 2. V2 — standard media module slot 3. V5 — standard media module slot 4. V1 — slot for standard media module or S8300 Server 5.
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Introduction Table 2: Fixed ports and buttons on the G350 front panel (continued) Port/Button ETH WAN ETH LAN CONSOLE 20 Overview for the Avaya G250 and Avaya G350 Media Gateways Description RJ-45 port for ACS (308) contact closure adjunct box. RJ-45 10/100 Base TX Ethernet WAN port.
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Figure 6: The G350 front panel ports and slots 10 11 12 Figure notes: 1. V6 — high-density media module slot 2. V2 — standard media module slot 3. V5 — standard media module slot 4. V1 — slot for standard media module or S8300 server 5.
Chapter 2: Optional components The Avaya G350 Media Gateway is a versatile device with powerful capabilities. To implement the various services that are supported, a variety of swappable internal components called media modules are available. Unlike the G350, the Avaya G250 Media Gateway LAN switching and voice ports are built into the G250’s chassis.
Optional components Table 4: Supported media modules (continued) Media module MM342 LAN media modules MM314 MM316 CAUTION: The MM316, MM340, and MM342 are not supported by the Avaya G700 Media CAUTION: Gateway. Do not insert an MM316, MM340, or MM342 media module into an Avaya G700 Media Gateway.
- The ability to download the Avaya Native Configuration Manager from the S8300 server to a PC on the LAN Linux operating system (Redhat v8.x) ● Interface for IA770 INTUITY AUDIX Messaging, a software-only version of INTUITY ● AUDIX messaging that resides on the hard drive of the S8300 server. For more information, see the description of the S8300 server in the Hardware Description and Reference for Avaya Communication Manager, 555-245-207.
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Optional components MF signaling is supported for CAMA ports ● Analog, tip/ring devices, such as single-line telephones with or without LED message ● waiting indication MM711 also supports Three ringer loads (ringer equivalency number) for up to 2,000 feet (610 meters) for all ●...
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Analog tip/ring devices such as single-line telephones with or without LED message ● waiting indication MM714 also supports Three ringer loads, which is the ringer equivalency number for up to 2,000 feet (610 ● meters) for all eight ports Up to four simultaneously-ringing ports ●...
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Optional components Figure 10: The MM716 media module MM312 DCP media module The MM312 DCP media module provides 24 Digital Communications Protocol (DCP) ports with RJ-45 jacks. The MM312 supports simultaneous operation of all 24 ports. Each port can be connected to a two-wire DCP telephone.
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Figure 13: The MM717 media module MM710 E1/T1 media module The MM710 E1/T1 media module terminates an E1 or T1 trunk. The MM710 has a built-in Channel Service Unit (CSU) so an external CSU is not necessary. The CSU is only used for the T1 circuit.
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Optional components The circuit-switched connections have an A- or Mu-law option for voice operation. The circuit-switched connections operate as 64-kbps clear channels when in the data mode. For BRI endpoints, the MM720 BRI media module supports up to 16 BRI stations and data modules that conform to AT&T BRI, World Class BRI, and National ISDN NI1/NI2 BRI standards.
WAN media modules The G350 supports the MM340 E1/T1 WAN and MM342 Universal Serial Port WAN media modules. MM340 E1/T1 WAN media module The MM340 E1/T1 WAN media module provides a data WAN access port for the connection of an E1 or T1 WAN. Figure 17: The MM340 media module MM342 universal serial data WAN media module The MM342 media module provides one universal serial data WAN access port.
Optional components LAN media modules The G350 supports the MM314 and MM316 LAN media modules. MM314 LAN media module The MM314 LAN media module provides: 24 Ethernet 10/100 Base-T Ethernet access ports with inline Power over Ethernet (PoE) ● One Gigabit Ethernet copper port for server connection or uplink to another switch or ●...
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MM316 LAN media module The MM316 LAN media module provides: 40 Ethernet 10/100 Base-T Ethernet access ports with inline Power over Ethernet (PoE) ● One Gigabit Ethernet copper port for server connection or uplink to another switch or ● router The MM316 supports 48V DC inline power provided over standard category 5 UTP cables (up to 100m range) on each PoE port.
Optional components Media module slot configurations in the G350 When choosing a combination of media modules to install in the G350 chassis, consider the slots in which each module type can be housed, and the limitations and recommendations regarding combinations of media modules. Permitted slots The G350 chassis has six media module slots, marked V1, V2, V3, V4, V5, V6 (see physical description...
Combination limitations in the G350 The following limitations apply to stations and trunks in the G350: Up to a total of 72 stations (any mix of analog, DCP, IP) ● Up to a total of 60 trunks, subject to the following restrictions: ●...
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Optional components 36 Overview for the Avaya G250 and Avaya G350 Media Gateways...
Chapter 3: Summary of services The Branch Gateway (G250 or G350) offers various services, which are described in gateway services on page 37, Media gateway services The Avaya G250 and Avaya G350 Media Gateways provide a telephone exchange service, supporting the connection of various types of telephones and outside telephone lines. Telephones and lines are connected to the G250/G350 via ports and media modules on the chassis.
Summary of services Physical media — G350 There are various types of telephones and lines supported by the G350 and access ports provided for their connection. Telephones The G350 supports IP telephones, Avaya DCP telephones, analog telephones, and BRI telephones. For information about which Avaya telephones are supported, see Appendix B: Supported Avaya Telephones must be connected to the correct type of port for the telephone type.
Outside telephone lines The table below lists which modules you can use to connect each type of outside line. See Chapter 2: Optional components module. Table 8: Outside telephone lines supported and ports provided Line Type ISDN line Analog trunks T1/E1 voice lines Physical media —...
Summary of services Table 9: Telephones supported and ports provided Telephone type IP telephones Analog telephones DCP telephones Voice software The G250 supports telephone calls between a computer on the network running Avaya Softphone software and analog/DCP telephones connected to the G250. Outside telephone lines The table below lists which ports you can use to connect each type of outside line.
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Supported S8XXX servers The MGCs supported by the Avaya G250 or Avaya G350 Media Gateway include both ECCs and ICCs. Both the G250 and the G350 support the following MGCs: Table 11: MGCs supported by the Avaya G250 and Avaya G350 Media Gateways MGCs Avaya S8300 Server Avaya S8400 Server...
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Summary of services considered stable and is not preserved. Any change of state in the call prevents the call from being preserved. For example, putting a call on hold during MGC migration will cause the call to be dropped. Special features, such as conference and transfer, are not available on preserved calls.
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The G250/G350 features a dynamic trap manager, which enables you to ensure that the ● G250/G350 sends traps directly to the currently active MGC. If the MGC fails, the dynamic trap manager ensures that traps are sent to the backup MGC. MGC management The MGC is managed by the Avaya Communication Manager (CM).
Summary of services Assign telephone numbers and buttons to special features ● Exchange call switching information with older telephone switches that do not support ● VoIP For more information about Avaya CM software, see Administrator’s Guide for Avaya Communication Manager, 555-233-506. Additional features The G250/G350 also provides voice-related features.
This results in simplified LAN installation and maintenance. on page 32) and the MM316 media module (see on page 33). The switched Ethernet ports support HP auto-MDIX, LAN services MM316...
Fixed LAN port. The fixed LAN port on the chassis, connected to the internal LAN switch. ● The fixed LAN port supports HP auto-MDIX, which automatically detects and corrects the polarity of crossed cables. This results in simplified LAN installation and maintenance.
Rapid Spanning Tree Protocol (RSTP) The IEEE 802.1D (STP) and IEEE 802.1w (RSTP) Spanning Tree Protocols are supported on the MM314 and MM316 switched LAN ports. Note: STP is not supported in the G250. Note: Port mirroring Both the G250 and the G350 support network traffic monitoring by port mirroring. You can configure port mirroring on any LAN port.
Summary of services Physical media To use the G250/G350 as the endpoint device for a WAN, install a WAN media module and connect the WAN line to a port on the media module. When you connect a WAN line to a media module, the G250/G350 serves as the router for the WAN line.
WAN features The G350 supports the following WAN features. The G250 also supports these features, except where otherwise noted. Traffic shaping. The traffic shaping function estimates the parameters of the incoming ● traffic and takes action if it measures traffic exceeding agreed parameters. The action could be to drop the packets or mark them as being high drop priority.
Summary of services - Egress QoS List Access control lists define which packets should be forwarded or denied access to the network. QoS lists change the DSCP and 802.1p priority of routed packets according to the packet characteristics. Policy-based routing. The G250/G350 features policy-based routing, which uses a policy ●...
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● OSPF ● Route redistribution ● VRRP ● Fragmentation ● Static routes ● Policy based routing ● Distribution lists ● Dynamic IP addresses ● DNS resolver ● Unnumbered IP interfaces ● SYN cookies ● Keepalive packets ● Object tracking ● Backup interfaces ●...
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Summary of services 52 Overview for the Avaya G250 and Avaya G350 Media Gateways...
Chapter 4: Management, Security, Alarms Management applications The Avaya G250 and Avaya G350 Media Gateways can be managed using any of the following applications: Avaya G250 and Avaya G350 Command Line Interfaces ● Avaya G250/G350 Manager and Embedded Web Manager ●...
Management, Security, Alarms and Troubleshooting Avaya G250/G350 Manager and Embedded Web Manager Avaya G250/G350 Manager is a web-enabled graphical administration tool for configuring a single G250 or G350 device. You can use Avaya G250/G350 Manager to configure the G250 or G350 chassis and media modules.
ASG authentication for remote service logins. ASG is a challenge-response authentication ● method that is more secure than password authentication and does not require a static password. Network security features The Avaya G250/G350 Media Gateway provides the following network security features: Private secure connections can be configured between the G250/G350 and a remote peer, ●...
Management, Security, Alarms and Troubleshooting Front panel LEDs LEDs on the front panel of the G250 and G350 and their media modules give a quick overall understanding of the health of the system and subsystems. When alarms or problems occur, LEDs indicate that a technician’s attention is needed.
VoIP debugging using RTP-MIB The G250/G350 includes the RTP-MIB feature for debugging QoS-related problems across the VoIP network without any dedicated hardware. During each RTP stream, counters representing various QoS metrics increment whenever configured thresholds for the metrics are exceeded. A limited history of the QoS metric statistics is stored on the G250/G350 for active and terminated RTP streams.
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Management, Security, Alarms and Troubleshooting 58 Overview for the Avaya G250 and Avaya G350 Media Gateways...
Chapter 5: Documentation The following documentation is available to help you implement the G250 or G350 in your environment: Installing and Upgrading the Avaya G250 Media Gateway, 03-300434. Describes how to ● install and upgrade the G250, prepare the G250 for software configuration, and perform some basic configurations.
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Documentation 60 Overview for the Avaya G250 and Avaya G350 Media Gateways...
Appendix A: G250 and G350 capacities G250 maximum media gateway capacities Table 13: G250 media gateway capacities Description Maximum number of G250 Media Gateways controlled by an external S8500 or S8700-series server Maximum number of G250 Media Gateways controlled by an external S8300 server housed in a G700 Media Gateway S8xxx servers registered as Media...
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G250 and G350 capacities Table 13: G250 media gateway capacities (continued) Description Maximum number of IP phones Maximum number of analog phones Maximum number of DCP phones Maximum number of BRI endpoints DS1 facilities Maximum number of all trunks of any type Maximum number of analog trunks Maximum number of BRI trunks...
Table 13: G250 media gateway capacities (continued) Description Announcements (VAL) CAUTION: Some capacities may change. For the most up-to-date list, see Avaya CAUTION: Communication Manager System Capacities Table, 03-300511. G350 maximum media gateway capacities Table 14: G350 media gateway capacities Description Media Gateway Limits Maximum number of G350...
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G250 and G350 capacities Table 14: G350 media gateway capacities (continued) Description Maximum total number of telephones supported by the G350 Maximum number of IP telephones per G350 Media Gateway Maximum number of analog phones per G350 Media Gateway Maximum number of DCP phones per G350 Media Gateway Maximum number of BRI...
Table 14: G350 media gateway capacities (continued) Description Touch-tone recognition (TTR) Tone Generation Announcements (VAL) Note: The maximum capacities in Advanced Configuration depend on the specific Note: configuration of the Branch Gateway. Please verify your planned configuration on Avaya Solution Designer (ASD). S8300 maximum capacities Table 15: S8300 capacities Item...
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G250 and G350 capacities 66 Overview for the Avaya G250 and Avaya G350 Media Gateways...
Appendix B: Supported Avaya telephones There are various Avaya telephones supported by the G250 and G350, including IP, DCP digital, and analog telephones. Avaya IP telephones The G250/G350 support the following Avaya IP telephones: Avaya 4602 IP Telephone ● Avaya 4602SW IP Telephone ●...
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Supported Avaya telephones Avaya 6402 and Avaya 6402D Digital Telephones ● Avaya 6408+ and Avaya 6408D+ Digital Telephones ● Avaya 6416D+ and 6416D+M Digital Telephone ● Avaya 6424D+ and 6424D+M Digital Telephone ● Avaya 8403 Digital Telephone ● Avaya 8405B and Avaya 8405D+ Digital Telephones ●...
Appendix C: G250 technical specifications The G250 technical specifications include physical dimensions and tolerances of the Avaya G250 Media Gateway, power cord specifications and media module specifications. G250 specifications The table of technical specifications provides detailed information on the physical dimensions and tolerances of the Avaya G250 Media Gateway: Table 16: Avaya G250 Media Gateway specifications Description...
G250 technical specifications G250 power cord specifications For North America: The cord set must be UL Listed/CSA Certified, 16 AWG, 3-conductor (3rd wire ground), type SJT. One end is to be terminated to an IEC 60320, sheet C13 type connector rated 10A, 250V.
Appendix D: G350 technical specifications The G350 technical specifications include physical dimensions and tolerances of the Avaya G350 Media Gateway, power cord specifications, and media module specifications. G350 specifications The table of technical specifications provides detailed information on the physical dimensions and tolerances of the Avaya G350 Media Gateway: Table 18: Avaya G350 Media Gateway specifications Description...
G350 technical specifications G350 power cord specifications For North America: The cord set must be UL Listed/CSA Certified, 16 AWG, 3-conductor (3rd wire ground), type SJT. One end is to be terminated to an IEC 60320, sheet C13 type connector rated 10A, 250V.