Record-A-Call (F24)-Release 3.0 Or Later; Considerations - Avaya PARTNER Advanced Communications System Installation And Use Manual

Record-a-Call (F24)—Release 3.0 or Later
Use this feature to record an active conversation in the PARTNER MAIL VS (PMVS) mailbox.
Record-a-Call (F24) applies to systems that have PMVS Release 5.0 or later equipped with four
ports, and an MLS or PARTNER system telephone. This feature is not available on tip/ring
telephones. The Record-a-Call (F24) feature is also available with PARTNER Messaging. You
must enable the Record-a-Call feature for the mailbox, which is programmed through the
PARTNER Messaging software, and also program a button on the telephone for that extension
using Record-a-Call (F24). For more information about PARTNER Messaging programming, see
the PARTNER Messaging System Manager's Quick Reference.
WARNING:
If silence is detected on the line for 15 seconds, call recording will terminate.
For PMVS, before you can set up Record-a-Call for an extension, you must:
Install PMVS.
Go into PMVS programming and program Record-a-Call for that extension.
To install PMVS, refer to the "PARTNER MAIL VS Installation and Programming Guide."

Considerations

A Record-a-Call button with LEDs must be programmed on a telephone.
A maximum of two conversations can be recorded at one time. When two conversations are
being recorded, the red LED associated with this feature becomes red steady.
If you attempt to record a call while two others are being recorded and push the red steady
Record-a-Call button, the system ignores it.
To use this feature, you must assign four ports into Hunt Group 7. This requires PMVS
Release 5.0 and an upgrade card, which allows the increase from two to four ports.
The person initiating this feature can add additional parties to the conference call until the
conference limit is exceeded. A user active on a conference call may turn on this feature
during the conference.
You can place the Record-a-Call on hold, just as if you were placing a conference call on
hold. Outside parties do not hear Music-On-Hold, since PMVS is still connected to the call. If
PMVS detects 15 seconds of silence, it drops off the call.
A call that is being recorded cannot be transferred. Pressing the transfer button is ignored.
A call that is being recorded cannot receive a Voice Interrupt On Busy call.
If you press the Recall button while recording an intercom call, the entire conversation is
dropped.
You cannot join a call that is being recorded.
You cannot use Record-a-Call with Call Screening (F25).
Programming & Using Telephone Features
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Record-a-Call (F24)—Release 3.0 or Later
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