Tech-Support - ZyXEL Communications GS1350 Series User Manual

Fig ure 286
Click
C urre nt C o nfig ura tio n
configuration is set up according to your network environment.
Click
C usto m De fa ult
on the Switch.
Note: If a customized default file was not saved, clicking
>
Re b o o t Syste m
Alternatively, click
to the current configuration.
52.7 T e c h- Suppo rt
The Tech-Support feature is a log enhancement tool that logs useful information such as CPU utilization
history, memory and Mbuf (Memory Buffer) log and crash reports for issue analysis by customer support
should you have difficulty with your Switch. The Tech Support menu eases your effort in obtaining reports
and it is also available in CLI command by typing "Show tech-support" command.
Click
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Fig ure 287
You may need WordPad or similar software to see the log report correctly. The table below describes
the fields in the above screen.
Table 195 Maintenance > Maintenance > Tech-Support
L ABEL

Tech-Support

ROM
Chapter 52 Maintenance
Maintenance > Maintenance > Save Configuration
to save the current configuration settings permanently to the Switch. This
to save the current configuration settings permanently to a customized default file
screen loads the factory default configuration on the Switch.
on the top right-hand corner in any screen to save the configuration changes
Sa ve
> >
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Maintenance > Maintenance > Tech-Support
DESC RIPT IO N
Click
Do wnlo a d
memory. If the
below.
Click
Do wnlo a d
flash memory.
GS1350 Series User's Guide
to see the following screen.
T e c h- Suppo rt
to see all the log report and system status. This log report is stored in flash
log report is too large, you can download the log reports separately
All
to see the Read Only Memory (ROM) log report. This report is stored in
380
in the
C usto m De fa ult Ma inte na nc e