Tech-Support - ZyXEL Communications XMG1930-30 User Manual

Table 327 MAINTENANCE > Service Register (continued)
LABEL
Expiration
Update

78.18 Tech-Support

The Tech-Support feature is a log enhancement tool that logs useful information such as CPU utilization
history, memory and Mbuf (Memory Buffer) log and crash reports for issue analysis by customer support
should you have difficulty with your Switch. The Tech Support menu eases your effort in obtaining reports
and it is also available in CLI command by entering the "Show tech-support" command.
Click MAINTENANCE > Tech-Support to see the following screen.
Figure 424 MAINTENANCE > Tech-Support
You may need WordPad or similar software to see the log report correctly. The table below describes
Chapter 78 MAINTENANCE
DESCRIPTION
This field displays the amount of time remaining before your trial license expires. N/A (no expiry) is
displayed if a standard license is applied on the Switch.
Note: The Zyxel Device will automatically reboot to the factory-default setting after the
trial license expires. You can activate a standard license on the Switch before
the trial license expires to avoid erasing the current Switch configurations.
Click the Update button to do the following:
• Activate the service license you registered at myZyxel on your Switch
• Update the service license information on this screen (such as registration Status, license Type,
and Expiration day).
Note: Make sure you have Internet connectivity when clicking the Update button.
After clicking Update, reboot your Switch to add the new services to your Web Configurator to
start using the services.
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