Ctc Operation Troubleshooting - Cisco NCS 2000 series Troubleshooting Manual

General Troubleshooting
4. After the control card completes resetting, it broadcasts its IP address. The Sniffer software on your PC
will capture the IP address being broadcast.
DETAILED STEPS
Step 1 Connect your PC directly to the active control card Ethernet port on the faceplate.
Step 2
Start the Sniffer application on your PC.
Step 3 Perform a hardware reset by pulling and reseating the active control card.
Step 4
After the control card completes resetting, it broadcasts its IP address. The Sniffer software on your PC will capture the
IP address being broadcast.

CTC Operation Troubleshooting

This section contains troubleshooting procedures for CTC login or operation problems.
CTC Colors Do Not Appear Correctly on a UNIX Workstation
Problem
major and minor alarms appear in the same color.
Solution
run as many colors as your adapter will support. In addition, you can use the -install or the -ncols 32 command
line options to limit the number of colors that Netscape uses. Complete the
47. If the problem persists after limiting Netscape colors, exit any other color-intensive applications in use.
Limit Netscape Colors
SUMMARY STEPS
1. Close the current session of Netscape.
2. Launch Netscape from the command line by entering one of the following commands:
DETAILED STEPS
Step 1 Close the current session of Netscape.
Step 2
Launch Netscape from the command line by entering one of the following commands:
• netscape -install (installs Netscape colors for Netscape use)
When running CTC on a UNIX workstation, the colors do not appear correctly. For example, both
Possible Cause When running in 256-color mode on a UNIX workstation, color-intensive applications
such as Netscape might use all of the colors.
CTC requires a full 24-color palette to run properly. When logging into CTC on a UNIX workstation,
Cisco NCS 2000 series Troubleshooting Guide, Release 11.0
CTC Operation Troubleshooting
Limit Netscape Colors, on page
47