Cisco NCS 2000 series Troubleshooting Manual page 509

Alarm Troubleshooting
20. Record the new MAC address:
21.
22. In node view, choose Repair Circuits from the Tools drop-down list. The Circuit Repair dialog box
23. Read the instructions in the Circuit Repair dialog box. If all the steps in the dialog box have been
24. The Node MAC Addresses dialog box appears. Complete the following steps:
25. The Repair Circuits dialog box appears. Read the information in the dialog box and click Finish.
26. Click OK.
27.
DETAILED STEPS
Step 1 Ensure that all nodes in the affected network are running the same software version before replacing the AIP and
repairing circuits:
a) In network view, click the Maintenance > Software tabs. The working software version for each node is listed in
the Working Version column.
b) If you need to upgrade the software on a node, refer to the release-specific software upgrade document for procedures.
No hardware should be changed or circuit repair performed until after the software upgrade is complete. If you do
not need to upgrade software or have completed the software upgrade, proceed to
Step 2 Record the MAC address of the old AIP:
a) Log into the node where you are replacing the AIP. For login procedures, refer to the Connect the PC and Log into
the GUI chapter in the Configuration guide.
b) In node view, click the Provisioning > Network > General tabs.
c) Record the MAC address.
Step 3
Call Cisco TAC (1 800 553-2447) for assistance in replacing the AIP and maintaining the original MAC address.
Step 4 Unscrew the five screws that hold the lower backplane cover in place.
Step 5
Grip the lower backplane cover and gently pull it away from the backplane.
Step 6 Unscrew the two screws that hold the AIP cover in place.
Step 7
Grip the cover and gently pull away from the backplane.
Note On the 15454-SA-HD (P/N: 800-24848), 15454-SA-NEBS3E, 15454-SA-NEBS3, and 15454-SA-R1 (P/N:
800-07149) shelves the AIP cover is clear plastic. On the 15454-SA-ANSI shelf (P/N: 800-19857), the AIP
cover is metal.
Step 8 Grip the AIP and gently pull it away from the backplane.
Step 9 Disconnect the fan-tray assembly power cable from the AIP.
Step 10 Set the old AIP aside for return to Cisco.
Caution The type of shelf the AIP resides in determines the version of AIP that should replace the failed AIP. The
15454-SA-ANSI shelf (P/N: 800-19857) and 15454-SA-HD (P/N: 800-24848) currently use the 5A AIP,
(P/N: 73-7665-01). The 15454-SA-NEBS3E, 15454-SA-NEBS3, and 15454-SA-R1 (P/N: 800-07149) shelves
and earlier use the 2A AIP (P/N: 73-5262-01).
In node view, click the Circuits tab. Note that all circuits listed are PARTIAL.
appears.
completed, click Next. Ensure that you have the old and new MAC addresses.
In the node view of the new node, click the Circuits tab. Note that all circuits listed are DISCOVERED.
If all circuits listed do not have a DISCOVERED status, call the Cisco TAC (1 800 553-2447) to open
a Return Material Authorization (RMA).
Cisco NCS 2000 series Troubleshooting Guide, Release 11.0
Replace the Alarm Interface Panel
Step 2, on page 463.
463