Page 1 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 First Published: 2019-03-08 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
Page 2 Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com...
Page 3: Table Of Contents
Test and Clear the MXP, TXP, XP or ADM-10G Facility Loopback Circuit Test the MXP, TXP, XP or ADM-10G Card Perform a Terminal Loopback on a Source-Node MXP, TXP, XP, or ADM-10G Port Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 4 Provision Individual Card BBE or SES Thresholds in CTC Provision Card PM Thresholds Using TL1 Provision Optical TCA Thresholds Forward Error Correction Provision Card FEC Thresholds Sample Trouble Resolutions Using CTC Diagnostics Card LED Lamp Tests Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 5 Set the CTC_HEAP and CTC_MAX_PERM_SIZE_HEAP Environment Variables for Windows Set the CTC_HEAP and CTC_MAX_PERM_SIZE_HEAP Environment Variables for Solaris Browser Stalls When Downloading CTC JAR Files From Control Card Disable the VirusScan Download Scan CTC Does Not Launch Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 6 Power Up Problems for Node and Cards Network Level (Internode) Problems System Restart after a Fiber Cut Scenario 1: Span Loss Change > 5 dBm and OSC Power Value on the Receiver less than –42 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 7 C H A P T E R 2 Alarm Troubleshooting Alarm Indexes Logical Objects Alarm Logical Objects Trouble Characterizations Safety Summary Trouble-Clearing Procedures ACT-SOFT-VERIF-FAIL Clear the ACT-SOFT-VERIF-FAIL Alarm Clear the AIS Condition AIS-L Clear the AIS-L Condition Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 8 APSMM Clear the APSMM Alarm APS-NO-RESPONSE Clear the APS-NO-RESPONSE Alarm APS-PROV-MISM Clear the APS-PROV-MISM Alarm AS-CMD Clear the AS-CMD Condition AS-MT Clear the AS-MT Condition AU-AIS Clear the AU-AIS Condition AU-LOP Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 viii...
Page 9 Clear the AUTOSW-SDBER-SNCP Condition AUTOSW-SFBER Clear the AUTOSW-SFBER Condition AUTOSW-SFBER-SNCP Clear the AUTOSW-SFBER-SNCP Condition AUTOSW-UNEQ (STSMON) Clear the AUTOSW-UNEQ (STSMON) Condition AUTOSW-UNEQ-SNCP (VCMON-HP) Clear the AUTOSW-UNEQ-SNCP (VCMON-HP) Condition AWG-DEG Clear the AWG-DEG Alarm Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 10 CARLOSS (TRUNK) Clear the CARLOSS (TRUNK) Alarm CASETEMP-DEG Clear the CASETEMP-DEG Alarm Clear the CD Alarm CFM-CONFIG-ERROR Clear the CFM-CONFIG-ERROR Condition CFM-LOOP Clear the CFM-LOOP Condition CFM-MEP-DOWN Clear the CFM-MEP-DOWN Condition CFM-XCON-SERVICE Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 11 DCU-LOSS-FAIL Clear the DCU-LOSS-FAIL Condition DISCONNECTED Clear the DISCONNECTED Alarm DSP-COMM-FAIL DSP-FAIL Clear the DSP-FAIL Alarm DUP-IPADDR Clear the DUP-IPADDR Alarm DUP-NC Clear the DUP-NC Alarm DUP-NODENAME Clear the DUP-NODENAME Alarm DUP-SHELF-ID Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 12 Clear the EMBEDDED-AMPLIFIER-SATURATED Alarm EOC-E Clear the EOC-E Alarm EOC-L Clear the EOC-L Alarm EQPT Clear the EQPT Alarm EQPT-DEGRADE Clear the EQPT-DEGRADE Condition EQPT-DIAG Clear the EQPT-DIAG Alarm EQPT-FAIL Clear the EQPT-FAIL Alarm EQPT-FPGA-IMAGE-AVAILABLE Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 13 Clear the FAILTOSW-HO Condition FAILTOSW-PATH Clear the FAILTOSW-PATH Condition in a Path Protection Configuration Clear the FAN Alarm FAPS Clear the FAPS Alarm FAPS-CONFIG-MISMATCH Clear the FAPS-CONFIG-MISMATCH Condition FC-NO-CREDITS Clear the FC-NO-CREDITS Alarm Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xiii...
Page 14 Clear the FORCED-REQ Condition FORCED-REQ-SPAN (2R, ESCON, FC, GE, ISC, OCN/STMN, OTS) FORCED-REQ-SPAN (TRUNK) FP-LINK-LOSS Clear the FP-LINK-LOSS Condition FPGA-UPGRADE-FAILED Clear the FPGA-UPGRADE-FAILED Alarm FRCDSWTOINT FRCDSWTOPRI FRCDSWTOSEC FRCDSWTOTHIRD FRNGSYNC Clear the FRNGSYNC Condition FSTSYNC Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 15 Clear the GFP-CSF-SYNCLOSS Alarm GFP-LFD Clear the GFP-LFD Alarm GFP-UP-MISMATCH Clear the GFP-UP-MISMATCH Alarm HELLO Clear the HELLO Alarm HIBATVG Clear the HIBATVG Alarm HI-BER Clear the HI-BER Alarm HI-CCVOLT Clear the HI-CCVOLT Condition Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 16 HP-PLM HP-RFI Clear the HP-RFI Condition HP-TIM Clear the HP-TIM Alarm HP-UNEQ Clear the HP-UNEQ Alarm I-HITEMP Clear the I-HITEMP Alarm ILK-FAIL Clear the ILK-FAIL Alarm IMPROPRMVL Clear the IMPROPRMVL Alarm INHSWPR Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 17 ISIS-ADJ-FAIL Clear the ISIS-ADJ-FAIL Alarm IPC-VERIFICATION-RUNNING Clear the IPC-VERIFICATION-RUNNING Alarm KEY-EX-FAIL Clearing the KEY-EX-FAIL Alarm KEY-WRITE-FAIL Clearing the KEY-WRITE-FAIL Alarm LASER-APR LASER-OFF-WVL-DRIFT Clear the LASER-OFF-WVL-DRIFT Condition LASERBIAS-DEG Clear the LASERBIAS-DEG Alarm Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xvii...
Page 18 LOCAL-CERT-CHAIN-VERIFICATION-FAILED Clear the LOCAL-CERT-CHAIN-VERIFICATION-FAILED Alarm LOCAL-CERT-ISSUED-FOR-FUTURE-DATE Clear the LOCAL-CERT-ISSUED-FOR-FUTURE-DATE Alarm LOCAL-CERT-EXPIRING-WITHIN-30-DAYS Clear the LOCAL-CERT-EXPIRING-WITHIN-30-DAYS Alarm LOCAL-SUDI-CERT-VERIFICATION-FAILED Clear the LOCAL-SUDI-CERT-VERIFICATION-FAILED Alarm LOCAL-CERT-EXPIRED Clear the LOCAL-CERT-EXPIRED Alarm LOCAL-FAULT Clear the LOCAL-FAULT Alarm LOCKOUT-REQ Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xviii...
Page 19 Clear the LOS (BITS) Alarm LOS (ESCON) Clear the LOS (ESCON) Alarm LOS (ISC) Clear the LOS (ISC) Alarm LOS (OTS) Clear the LOS (OTS) Alarm LOS (TRUNK) Clear the LOS (TRUNK) Alarm Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 20 Clear the LPBKTERMINAL (ESCON) Condition LPBKTERMINAL (FC) Clear the LPBKTERMINAL (FC) Condition LPBKTERMINAL (GE) Clear the LPBKTERMINAL (GE) Condition LPBKTERMINAL (ISC) Clear the LPBKTERMINAL (ISC) Condition LPBKTERMINAL (TRUNK) Clear the LPBKTERMINAL (TRUNK) Condition Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 21 Clear the MEA (SHELF) Condition MEM-GONE MEM-LOW MFGMEM Clear the MFGMEM Alarm MS-AIS Clear the MS-AIS Condition MS-DEG Clear the MS-DEG Condition MS-EOC Clear the MS-EOC Alarm MS-EXC Clear the MS-EXC Condition MS-RFI Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 22 Clear the ODUK-2-AIS-PM Condition ODUK-3-AIS-PM Clear the ODUK-3-AIS-PM Condition ODUK-4-AIS-PM Clear the ODUK-4-AIS-PM Condition ODUK-AIS-PM Clear the ODUK-AIS-PM Condition ODUK-BDI-PM Clear the ODUK-BDI-PM Condition ODUK-LCK-PM Clear the ODUK-LCK-PM Condition ODUK-OCI-PM Clear the ODUK-OCI-PM Condition Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xxii...
Page 23 Clear the OTDR-ABSOLUTE-A-EXCEEDED-RX Alarm OTDR-ABSOLUTE-A-EXCEEDED-TX Clear the OTDR-ABSOLUTE-A-EXCEEDED-TX Alarm OTDR-ABSOLUTE-R-EXCEEDED-RX Clear the OTDR-ABSOLUTE-R-EXCEEDED-RX Alarm OTDR-ABSOLUTE-R-EXCEEDED-TX Clear the OTDR-ABSOLUTE-R-EXCEEDED-TX Alarm OTDR-BASELINE-A-EXCEEDED-RX Clear the OTDR-BASELINE-A-EXCEEDED-RX Alarm OTDR-BASELINE-A-EXCEEDED-TX Clear the OTDR-BASELINE-A-EXCEEDED-TX Alarm OTDR-BASELINE-R-EXCEEDED-RX Clear the OTDR-BASELINE-R-EXCEEDED-RX Alarm Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xxiii...
Page 24 Clear the OTDR-ORL-THRESHOLD-EXCEEDED-TX Alarm OTDR-ORL-TRAINING-FAILED-RX Clear the OTDR-ORL-TRAINING-FAILED-RX Alarm OTDR-ORL-TRAINING-FAILED-TX Clear the OTDR-ORL-TRAINING-FAILED-TX Alarm OTDR-ORL-TRAINING-IN-PROGRESS-RX Clear the OTDR-ORL-TRAINING-IN-PROGRESS-RX Alarm OTDR-ORL-TRAINING-IN-PROGRESS-TX Clear the OTDR-ORL-TRAINING-IN-PROGRESS-TX Alarm OTDR-OTDR-TRAINING-FAILED-RX Clear the OTDR-OTDR-TRAINING-FAILED-RX Alarm OTDR-OTDR-TRAINING-FAILED-TX Clear the OTDR-OTDR-TRAINING-FAILED-TX Alarm Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xxiv...
Page 25 Clear the OUT-OF-BUNDLE Condition OUT-OF-SYNC Clear the OUT-OF-SYNC Condition OVER-TEMP-UNIT-PROT Clearing the OVER-TEMP-UNIT-PROT Alarm PARAM-MISM PATCH-ACTIVATION-FAILED PATCH-DOWNLOAD-FAILED PAYLOAD-UNKNOWN Clear the PAYLOAD-UNKNOWN Alarm PDI-P Clear the PDI-P Condition PEER-CERT-VERIFICATION-FAILED Clear the PEER-CERT-VERIFICATION-FAILED Alarm Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 26 PROT-SOFT-VERIF-FAIL Clear the PROT-SOFT-VERIF-FAIL Alarm PROTNA Clear the PROTNA Alarm PROV-MISMATCH Clear the PROV-MISMATCH Alarm PTIM Clear the PTIM Alarm PWR-CON-LMT Clear the PWR-CON-LMT Alarm PWR-FAIL-A Clear the PWR-FAIL-A Alarm PWR-FAIL-B Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xxvi...
Page 27 Clear the REP-SEGMENT-FAULT Condition REROUTE-IN-PROG Clear the REROUTE-IN-PROG Alarm REVERT-IN-PROG Clear the REVERT-IN-PROG Alarm Clear the RFI Condition RFI-L Clear the RFI-L Condition RFI-P Clear the RFI-P Condition Clear the RLS Condition ROUTE-OVERFLOW Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xxvii...
Page 28 Clear the SF-L Condition SF-L (TRUNK) Clear the SF-L (TRUNK) Condition SF-P Clear the SF-P Condition SFTWDOWN SFTWDOWN-FAIL Clear the SFTWDOWN-FAIL Alarm SHELF-COMM-FAIL Clear the SHELF-COMM-FAIL Alarm SH-IL-VAR-DEG-HIGH Clear the SH-IL-VAR-DEG-HIGH Alarm Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xxviii...
Page 29 SSM-DUS SSM-FAIL Clear the SSM-FAIL Alarm SSM-LNC SSM-OFF Clear the SSM-OFF Condition SSM-PRC SSM-PRS SSM-RES SSM-SMC SSM-ST2 SSM-ST3 SSM-ST3E SSM-ST4 SSM-STU Clear the SSM-STU Condition SSM-TNC SW-MISMATCH Clear the SW-MISMATCH Condition Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xxix...
Page 30 Clear the TIM Alarm TIM-MON Clear the TIM-MON Alarm TIM-P Clear the TIM-P Alarm TIM-S Clear the TIM-S Alarm TRAF-AFFECT-RESET-REQUIRED Clear the TRAF-AFFECT-RESET-REQUIRED Alarm TRAIL-SIGNAL-FAIL Clear the TRAIL-SIGNAL-FAIL Condition TRUNK-ODU-AIS Clear the TRUNK-ODU-AIS Condition Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 31 Clear the USB PORTS DOWN Alarm USB-WRITE-FAIL Clear the USB-WRITE-FAIL Alarm UT-COMM-FAIL Clear the UT-COMM-FAIL Alarm UT-FAIL Clear the UT-FAIL Alarm VOA-DISABLED Clear the VOA-DISABLED Condition VOA-HDEG Clear the VOA-HDEG Alarm VOA-HFAIL Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xxxi...
Page 32 Node and Ring Identification, Change, Visibility, and Termination Identify a BLSR Ring Name or Node ID Number Change a BLSR Ring Name Change a BLSR Node ID Number Verify Node Visibility for Other Nodes Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xxxii...
Page 33 Remove and Reinsert a Fan-Tray Assembly Replace the Fan-Tray Assembly Interface Procedures Replace the Alarm Interface Panel C H A P T E R 3 Transient Conditions Transients Indexed By Alphabetical Entry Trouble Notifications Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xxxiii...
Page 34 ADMIN-DISABLE ADMIN-DISABLE-CLR ADMIN-LOCKOUT ADMIN-LOCKOUT-CLR ADMIN-LOGOUT ADMIN-SUSPEND ADMIN-SUSPEND-CLR AUD-ARCHIVE-FAIL AUTOWDMANS BLSR-RESYNC DBBACKUP-FAIL DBRESTORE-FAIL EXERCISING-RING EXERCISING-SPAN FIREWALL-DIS FIRMWARE-DOWNLOAD FIRMWARE-UPG FIRMWARE-UPG-COMPLETE FIRMWARE-UPG-FAIL FRCDWKSWBK-NO-TRFSW FRCDWKSWPR-NO-TRFSW INC-BOOTCODE INTRUSION INTRUSION-PSWD IOSCFG-COPY-FAIL LOGIN-FAIL-LOCKOUT LOGIN-FAIL-ONALRDY LOGIN-FAILURE-PSWD LOGIN-FAILURE-USERID LOGOUT-IDLE-USER MASTERKEY-SUCCESS Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xxxiv...
Page 35 REP-SEC-EDGE-ELECTED REP-STCN-GENERATED REP-VLB-ACTIVATED REP-VLB-TRIG-DELAY RESTORE-IN-PROG RMON-ALARM RMON-RESET SESSION-TIME-LIMIT SFTWDOWN-FAIL SPAN-NOT-MEASURED SWFTDOWNFAIL USER-LOCKOUT USER-LOGIN USER-LOGOUT WKSWBK WKSWPR WRMRESTART WTR-SPAN C H A P T E R 4 Error Messages Error Messages Reference Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xxxv...
Page 36 Contents Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xxxvi...
Page 37 Cisco ONS 15xxx products in a unidirectional path switched ring configuration. Rather, these terms, as well as "Path Protected Mesh Network" and "PPMN," refer generally to Cisco's path protection feature, which may be used in any topological network configuration. Cisco does not recommend using its path protection feature in any particular topological network configuration.
Page 38 A vertical line, called a pipe, indicates a choice within a set of keywords or arguments. [x | y] Optional alternative keywords are grouped in brackets and separated by vertical bars. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xxxviii...
Page 39 Means the described action saves time. You can save time by performing the action described in the paragraph. Warning Means reader be warned. In this situation, you might perform an action that could result in bodily injury. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xxxix...
Page 40 éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement. CONSERVEZ CES INFORMATIONS Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 41 Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo. GUARDE ESTAS INSTRUCCIONES Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 42 Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning. SPARA DESSA ANVISNINGAR Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xlii...
Page 43 Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed. GEM DISSE ANVISNINGER Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xliii...
Page 44 • Regulatory Compliance and Safety Information for Cisco NCS Platforms • Electrostatic Discharge and Grounding Guide for Cisco NCS Platforms • Installing the GBIC, SFP, SFP+, XFP, CXP, and CFP Optical Modules in Cisco NCS Platforms • Installing the Cisco NCS 2000 Series Passive Optical Modules For an update on End-of-Life and End-of-Sale notices, refer to http://www.cisco.com/en/US/products/hw/optical/ps2006/prod_eol_notices_list.html...
Page 45 For safety and warning information, refer to the Regulatory Compliance and Safety Information for Cisco ONS Products document that accompanied the product. This publication describes the international agency compliance and safety information for the Cisco ONS Products. It also includes translations of the safety warnings that appear in the ONS system documentation.
Page 46 Preface Communications, Services, and Additional Information Cisco NCS 2000 series Troubleshooting Guide, Release 11.0 xlvi...
Page 47: Loopback Description
Alarm Troubleshooting, on page 99 If you cannot find what you are looking for, contact Cisco Technical Support (1 800 553-2447). Alarms can occur even in those cards that are not explicitly mentioned in the Alarm sections. When an alarm is raised, refer to its clearing procedure.
Page 48: Facility Loopbacks
Alternately, use a loopback or hairpin circuit on a card that is farther along the circuit path. For example, Figure 1: Facility Loopback Path on a Near-End Transponder Card, on page 3 shows a facility loopback at a trunk port and at a client port on a TXP card. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 49: Card Behavior
Note In the following table, no alarm indication signal (AIS) is injected if the signal is bridged. If the signal is terminated, an applicable AIS is injected downstream. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 50 However, the remaining client and trunk ports can be in any other service state. For MXP and TXP cards in a SDH or ETSI trunk-side facility loopback, the trunk port is in the Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 51: Terminal Loopbacks
This test verifies that the terminal circuit paths are valid, but does not test the LIU on the TXP card. Figure 2: Terminal Loopback on a TXP Card Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 52: Card Behavior
GE_XP/10GE_XP trunk ports Bridged ADM-10G client ports Bridged ADM-10G trunk ports Bridged 40G-MXP-C/40E-MXP-C/40ME-MXP-C client ports Bridged 40G-MXP-C/40E-MXP-C/40ME-MXP-C trunk ports Bridged 40E-TXP-C/40ME-TXP-C client ports Bridged 40E-TXP-C/40ME-TXP-C trunk ports Bridged AR_XP/AR_MXP client ports Bridged Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 53: Troubleshooting Mxp, Txp, Xp, Or Adm-10G Circuit Paths With Loopbacks
Facility loopbacks and terminal loopbacks are often used together to test the circuit path through the network or to logically isolate a fault. Performing a loopback test at each point along the circuit path systematically Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 54: Perform A Facility Loopback On A Source-Node Mxp Or Txp Port
MXP, TXP, XP, or ADM-10G port as a possible failure point. Figure 3: Facility Loopback on a Circuit Source MXP or TXP Port, on page 9 shows the facility loopback examples on source ONS node TXP ports (client and trunk). Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 55: Create The Facility Loopback On The Source-Node Mxp, Txp, Xp Or Adm-10G Port
4. Click the Maintenance > Loopback tabs. 5. Choose OOS,MT (or locked,maintenance) from the Admin State column for the port being tested. If this is a multiport card, select the appropriate row for the desired port. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 56: Test And Clear The Mxp, Txp, Xp Or Adm-10G Facility Loopback Circuit
4. If the test set indicates errors, complete the Test the MXP, TXP, XP or ADM-10G Card, on page DETAILED STEPS Step 1 If the test set is not already sending traffic, send test traffic on the loopback circuit. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 57: Test The Mxp, Txp, Xp Or Adm-10G Card
Resend test traffic on the loopback circuit with a known-good card installed. Step 3 If the test set indicates no errors, the problem was probably the defective card. Return the defective card to Cisco through the Return Materials Authorization (RMA) process. Contact Cisco Technical Support 1 800 553 2447.
Page 58: Perform A Terminal Loopback On A Source-Node Mxp, Txp, Xp, Or Adm-10G Port
TXP port and a client TXP port. Figure 4: Terminal Loopback on a Source-Node MXP or TXP Port Caution Performing a loopback on an in-service circuit is service-affecting. Note Terminal loopbacks require on-site personnel. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 59: Create The Terminal Loopback On A Source-Node Mxp, Txp, Xp, Or Adm-10G Port
Step 7 Click Apply. Step 8 Click Yes in the confirmation dialog box. Step 9 Complete the Test and Clear the MXP, TXP, XP, or ADM-10G Port Terminal Loopback Circuit, on page Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 60: Test And Clear The Mxp, Txp, Xp, Or Adm-10G Port Terminal Loopback Circuit
3. If the test set indicates no errors, the problem was probably the defective card. Return the defective card to Cisco through the RMA process. Contact Cisco Technical Support 1 800 553 2447. 4. Clear the terminal loopback on the port before testing the next segment of the network circuit path: 5.
Page 61: Create A Facility Loopback On An Intermediate-Node Mxp Or Txp Port
Resend test traffic on the loopback circuit with a known-good card. Step 3 If the test set indicates no errors, the problem was probably the defective card. Return the defective card to Cisco through the RMA process. Contact Cisco Technical Support 1 800 553 2447.
Page 62: Create A Facility Loopback On An Intermediate-Node Mxp Or Txp Port
Step 7 Click Apply. Step 8 Click Yes in the confirmation dialog box. Step 9 Complete the Test and Clear the MXP or TXP Port Facility Loopback Circuit, on page Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 63: Test And Clear The Mxp Or Txp Port Facility Loopback Circuit
3. If the test set indicates no errors, the problem was probably the defective card. Return the defective card to Cisco through the RMA process. Contact Cisco Technical Support 1 800 553 2447. 4. Clear the facility loopback from the port: 5.
Page 64: Create A Terminal Loopback On Intermediate-Node Mxp Or Txp Ports
Resend test traffic on the loopback circuit with a known-good card installed. Step 3 If the test set indicates no errors, the problem was probably the defective card. Return the defective card to Cisco through the RMA process. Contact Cisco Technical Support 1 800 553 2447.
Page 65: Create A Terminal Loopback On Intermediate-Node Mxp Or Txp Ports
Select Terminal (Inward) from the Loopback Type column. If this is a multiport card, select the row appropriate for the desired port. f) Click Apply. g) Click Yes in the confirmation dialog box. Step 4 Complete the Test and Clear the MXP or TXP Terminal Loopback Circuit, on page Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 66: Test And Clear The Mxp Or Txp Terminal Loopback Circuit
3. If the test set indicates no errors, the problem was probably the defective card. Return the defective card to Cisco through the RMA process. Contact Cisco Technical Support 1 800 553 2447. 4. Clear the terminal loopback on the port: 5.
Page 67: Perform A Facility Loopback On A Destination-Node Mxp, Txp, Xp, Or Adm-10G Port
Resend test traffic on the loopback circuit with a known-good card. Step 3 If the test set indicates no errors, the problem was probably the defective card. Return the defective card to Cisco through the RMA process. Contact Cisco Technical Support 1 800 553 2447.
Page 68: Create The Facility Loopback On A Destination-Node Mxp, Txp, Xp, Or Adm-10G Port
Select Facility (Line) from the Loopback Type column. If this is a multiport card, select the row appropriate for the desired port. f) Click Apply. g) Click Yes in the confirmation dialog box. Step 4 Complete the Test and Clear the MXP, TXP, XP, or ADM-10G Facility Loopback Circuit, on page Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 69: Test And Clear The Mxp, Txp, Xp, Or Adm-10G Facility Loopback Circuit
3. If the test set indicates no errors, the problem was probably the defective card. Return the defective card to Cisco through the RMA process. Contact Cisco Technical Support 1 800 553 2447. 4. Clear the facility loopback on the port: 5.
Page 70: Perform A Terminal Loopback On A Destination-Node Mxp, Txp, Xp, Or Adm-10G Port
Resend test traffic on the loopback circuit with a known-good card installed. Step 3 If the test set indicates no errors, the problem was probably the defective card. Return the defective card to Cisco through the RMA process. Contact Cisco Technical Support 1 800 553 2447.
Page 71: Create The Terminal Loopback On A Destination-Node Mxp, Txp, Xp, Or Adm-10G Port
Select Terminal (Inward) from the Loopback Type column. If this is a multiport card, select the row appropriate for the desired port. f) Click Apply. g) Click Yes in the confirmation dialog box. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 72: Test And Clear The Mxp, Txp, Xp, Or Adm-10G Terminal Loopback Circuit
3. If the test set indicates no errors the problem was probably the defective card. Return the defective card to Cisco through the RMA process. Contact Cisco Technical Support 1 800 553 2447. 4. Clear the terminal loopback on the port:...
Page 73: Troubleshooting Dwdm Circuit Paths With Itu-T G.709 Monitoring
Resend test traffic on the loopback circuit with a known-good card. Step 3 If the test set indicates no errors the problem was probably the defective card. Return the defective card to Cisco through the RMA process. Contact Cisco Technical Support 1 800 553 2447.
Page 74: Optical Channel Layer
• A multiplexer such as the 32MUX-O card and an amplifier such as the OPT-PRE card • An amplifier and another amplifier, such as the OPT-BST card and the OPT-PRE card • An amplifier such as the OPT-BST card and a demultiplexer such as the 32DMX card Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 75: Performance Monitoring Counters And Threshold Crossing Alerts
Select and complete the following procedures according to your network parameters. Set Node Default BBE or SES Card Thresholds Complete the following procedure to provision default node ODUk BBE and SES PM thresholds for TXP cards. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 76: Provision Individual Card Bbe Or Ses Thresholds In Ctc
Provision Card PM Thresholds Using TL1 Complete the following procedure if you wish to provision PM thresholds in TL1 rather than in CTC. SUMMARY STEPS 1. Open a TL1 command line (click Tools > Open TL1 Connection). Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 77: Provision Optical Tca Thresholds
• The parameter TMPER is optional and is an accumulation time period for performance counters, with possible values of 1-DAY, 1-HR, 1-MIN, 15-MIN, and RAW-DATA. For a more information about this command and a list of TL1 commands, refer to the Cisco ONS SONET Note TL1 Command Guide and Cisco ONS SDH TL1 Command Guide .
Page 78: Forward Error Correction
Check the connector on the trunk port. Solution Possible Cause There is a degraded trunk patchcord between the transponder and the DWDM port. Solution Check the patchcord on the transponder DWDM port. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 79: Using Ctc Diagnostics
In Software Release 9.1, CTC provides diagnostics for the following functions: • Verifying proper card application-specific integrated circuit (ASIC) functionality • Verifying standby card operation • Verifying proper card LED operation • Diagnostic circuit creation • Customer problem notifications detected by alarms Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 80: Card Led Lamp Tests
General Troubleshooting Card LED Lamp Tests • Provision of a downloadable, machine-readable diagnostic information file to be used by Cisco Technical Support Some of these functions, such as ASIC verification and standby card operation, are invisibly monitored in background functions. Change or problem notifications are provided in the Alarms and Conditions windows.
Page 81: Off-Load The Diagnostics File
• Export the audit table contents. (If the NODE.security.grantPermission.RetrieveAuditLog NE Default is set to Provisioning.) Superuser • All Provisioning level access operations • Retrieve and save the node-level diagnostics report • Export the audit table contents Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 82 Table 4: List of Diagnostic Files Diagnostic File Diagnostic File Content AlarmTableLog.html Alarm Table export HistoryTableLog.html Alarm Table export ConditionsTableLog.html Conditions Table export InventoryTableLog.html Inventory Table export AuditTableLog.html Audit Table export CTCDumpDiagLog.txt Audit Table export NodeDiagnostics.bin NodeDiagnostics.gz Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 83: Data Communications Network Tool
Select Node drop-down list. To create the dump, click Retrieve. (To clear the dump, click Clear.) The contents of the dump file can be saved or printed and furnished to Cisco Technical Support for use in OSPF network support.
Page 84: Run Time Log For Io Cards
Run Time Log for IO Cards Note The stored logs can be retrieved only by the Cisco support team to diagnose the root cause of the card failure. Run Time Log for IO Cards Run time log traces events and critical information such as alarms raised and cleared, power variations and so on, during the working of the card.
Page 85: Snapshot Log For Io Cards
Click Start Onboard Failure logging. The OBFL Info dialog box is displayed. Step 5 Click Yes to continue. The Onboard failure logging feature is launched. Step 6 Click OK. The snapshot log will be written to the flash memory. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 86: Restoring The Database And Default Settings
CTC application files are free space required downloaded from the TNC/TSC/TNCS/TNCS-O to your computer. These files occupy around 100MB (250MB to be safer) or more space depending on the number of versions in the network. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 87 (R9.4.0.3, R9.6.0.3 and later The supported browser can be releases) 11 (R9.8 and later downloaded from the Web. releases) • UNIX Workstation: Mozilla • MacOS-X PC: Safari Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 88: Unable To Verify The Ip Configuration Of Your Pc
Step 3 At the prompt in the DOS window, type ipconfig and press the Enter key. The Windows IP configuration information appears, including the IP address, the subnet mask, and the default gateway. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 89: Browser Login Does Not Launch Java
Follow the JRE installation wizard steps. Step 3 From the Windows start menu, click Settings > Control Panel. Step 4 In the Java Plug-in Control Panel window, double-click the Java Plug-in 1.6 icon. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 90: Reconfigure The Browser
In the Settings menu, scroll down to Java (Sun) and click the Use Java 2 v1.4.2 for applet (requires restart) check box. d) Click OK in the Internet Options window and exit the browser. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 91: Unable To Verify The Nic Connection On Your Pc
PC connects directly to the control card or uses a LAN to access the control card. Complete the Ping the NCS, on page Ping the NCS SUMMARY STEPS 1. Display the command prompt: Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 92: The Ip Address Of The Node Is Unknown
1. Connect your PC directly to the active control card Ethernet port on the faceplate. 2. Start the Sniffer application on your PC. 3. Perform a hardware reset by pulling and reseating the active control card. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 93: Ctc Operation Troubleshooting
Step 1 Close the current session of Netscape. Step 2 Launch Netscape from the command line by entering one of the following commands: • netscape -install (installs Netscape colors for Netscape use) Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 94: Unable To Launch Ctc Help After Removing Netscape
When activating a large, multinode BLSR from Software R3.2 to Software R3.3, some of the nodes Problem appear grayed out. Logging into the new CTC, the user is unable to change node view (single-shelf mode) or Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 95: Set The Ctc_Heap And Ctc_Max_Perm_Size_Heap Environment Variables For Windows
Before proceeding with the following steps, ensure that your system has a minimum of 4 GB of RAM. If your system does not have a minimum of 4 GB of RAM, contact the Cisco Technical Assistance Center (TAC). SUMMARY STEPS Close all open CTC sessions and browser windows.
Page 96: Browser Stalls When Downloading Ctc Jar Files From Control Card
4. Click the Download Scan icon on the left of the System Scan Properties dialog box. 5. Uncheck the Enable Internet download scanning check box. 6. Click Yes when the warning message appears. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 97: Ctc Does Not Launch
Step 4 In the Category column on the left side, expand the Advanced category and choose the Cache tab. Step 5 Change your disk cache folder to point to the cache file location. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 98: Slow Ctc Operation Or Login Problems
To avoid network performance issues, Cisco recommends managing Note a maximum of 50 nodes concurrently with CTC. To manage more than 50 nodes, Cisco recommends using Cisco Transport Manager (CTM). Cisco does not recommend running multiple CTC sessions when managing two or more large networks.
Page 99: Delete The Ctc Cache File Manually
The CTC network view shows one or more node icons as gray in color and without a node name. Possible Cause Different CTC releases do not recognize each other. Correct the core version build as described in the Different CTC Releases Do Not Recognize Each Solution Other, on page Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 100: Java Runtime Environment Incompatible
When you run an application written in the Java programming language, you need the correct JRE installed. The correct JRE for each CTC software release is included on the Cisco NCS software CD. Complete Launch CTC to Correct the Core Version Build, on page 55.
Page 101: Different Ctc Releases Do Not Recognize Each Other
Step 4 Log into CTC. The browser downloads the JAR file from CTC. Username or Password Do Not Match A username/password mismatch often occurs concurrently with a NOT-AUTHENTICATED alarm. Problem Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 102: Verify Correct Username And Password
Contact your system administrator to verify the username and password. Step 3 Call Cisco Technical Support 1 800 553 2447 to have them enter your system and create a new user name and password. DCC Connection Lost DCC connection is lost. The node usually has alarms and the nodes in the network view have a gray Problem icon.
Page 103: Calculate And Design Ip Subnets
You cannot calculate or design IP subnets on the NCS. Problem The IP capabilities of the NCS require specific calculations to properly design IP subnets. Possible Cause Cisco provides a free online tool to calculate and design IP subnets. Go to Solution http://www.cisco.com/techtools/ip_addr.html. Timing This section provides solutions to common timing reference errors and alarms.
Page 104: Free-Running Synchronization Mode
High-performance devices on this card can get hot during operation. To remove the card, hold Solution it by the faceplate and bottom edge. Allow the card to cool before touching any other part of it or before placing it in an antistatic bag. Statement 201 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 105: Fiber And Cabling
Laser radiation presents an invisible hazard, so personnel should avoid exposure to the laser beam. Personnel must be qualified in laser safety procedures and must use proper eye protection before working on this equipment. Statement 300 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 106: Crimp Replacement Lan Cables
Table 9: LAN Cable Pinout Color Pair Name white/orange Transmit Data + orange Transmit Data – white/green Receive Data + blue — white/blue — green Receive Data – white/brown — brown — Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 107: Replace Faulty Sfp, Sfp+, Or Xfp Connectors
For a description of SFP, SFP+, and XFP modules and their capabilities, refer to the Installing the GBIC, SFP, SFP+, and XFP Optical Modules in Cisco ONS Platforms. SFP, SFP+, and XFP modules are hot-swappable and can be installed or removed while the card or shelf assembly is powered and running.
Page 108: Remove Sfp Or Xfp Connectors
Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056 Warning Class 1 laser product. Statement 1008 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 109: Power Supply Problems
Installing the GBIC, SFP, SFP+, and XFP Optical Modules in Cisco ONS Platforms document. 3. Plug the LC duplex connector of the fiber into a Cisco-supported SFP, SFP+, or XFP. 4. If the new SFP, SFP+, or XFP has a latch, close the latch over the cable to secure it.
Page 110: Isolate The Cause Of Power Supply Problems
Check for excessive power drains caused by other equipment, such as generators. c) Check for excessive power demand on backup power systems or batteries when alternate power sources are used. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 111: Power Up Problems For Node And Cards
Power Overload condition on the OSC receiver or on the Trunk-RX port of a TXP or MXP card. These conditions are identified by specific alarms (see the HI-RXPOWER section in the chapter). Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 112 During the attempt to restart, a valid power value is reported by the OSC transmit card (in the example, the OSC-CSM in the OLA node), but on the OSC receive card (the OSCM in the ROADM node), the alarm condition persists. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 113 If the "gray condition" of the span persists, log into Technical Support Website at http://www.cisco.com/c/en/us/ support/index.html for more information or call Cisco TAC ( 1 800 553-2447) in order to report a service-affecting problem. Step 2 Isolate the fiber affected by the excessive insertion loss. For the two fibers belonging to the span, identify the one for the W–E line direction.
Page 114: Scenario 2: Span Loss Change > 5 Dbm And Osc Power Value On The Receiver > –42 Dbm
Loss cannot be modified, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem. Scenario 2: Span Loss Change > 5 dBm and OSC Power Value on the Receiver > –42 dBm In network view, both of the lines representing the span change to green;...
Page 115 LINE-RX port of the OPT-BST, OPT-AMP-C, OPT-AMP-17-C, or OSC-CSM. The network ALS protocol keeps the OCHNC traffic down along the span because the new losses of the restored span can potentially affect the optical validation of the network design done by Cisco TransportPlanner. Corrective Action for Scenario 2 SUMMARY STEPS Verify the validity of the alarm.
Page 116 To complete the measurement in Step 3, the appropriate values must be taken into account. Step 4 Compare the span measurements of Step 3 with the span losses values used during the network design with Cisco TransportPlanner. Step 5 For the two fibers belonging to the repaired span, identify the fiber for the W–E line direction and calculate the insertion...
Page 117 Go back to the Cisco TransportPlanner tool and open the network design configuration file. b) Select Installation Mode to freeze the node layout and amplifier positioning.
Page 118: Scenario 3: 3 Dbm Less Than Span Loss Change Less Than 5 Dbm
Note If the LOS alarm is still present, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem. Step 13 If the LOS alarm is has cleared, the system has restarted properly, but because a Span Loss value significantly different from the design is now present, we highly recommend that you repeat the steps described in Step 11.
Page 119 If the discrepancy persists, log into the Technical Support Website at http://www.cisco.com/techsupport Note for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem. Step 3 Measure the new Span Loss value after the fiber has been repaired.
Page 120 Span Loss value that is significantly different than the design is now present. • Go back to the Cisco TransportPlanner tool and open the network design configuration file. • Select Installation Mode to freeze the node layout and amplifier positioning.
Page 121: Scenario 4: Span Loss Change Less Than 3 Db
The APC operation is successfully completed if enough margin during the Cisco Transport Planner network design phase has been taken into account. If not, the adjustment done by the APC application overcomes the range setting for a specific optical parameter in the first appropriate card along the flow and an APC-OUT-OF-RANGE condition is raised.
Page 122: Ochnc Circuits Creation Failure
Note If the discrepancy persists, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem. Step 3 Measure the new Span Loss value after the fiber is repaired.
Page 123: Prerequisites For Successful Ochnc Circuit Creation
• The # of spans field shows the correct number of hops among different nodes that the OCHNC circuit passes through to reach the final destination. • Circuit State reports IS (or unlocked). Figure 16: OCHNC Circuit Successfully Completed Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 124: Conditions For Ochnc Circuit Creation Failure
To troubleshoot and eventually fix issues related to the faulty OCHNC circuit creation shown in Figure 17: Partial Circuits, on page 78, the following procedure must be performed. Corrective Action SUMMARY STEPS 1. Verify OSC connectivity: Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 125 4. Verify that all node connections have been created and that their state is Connected. 5. If necessary, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem. DETAILED STEPS...
Page 126: Node Level (Intranode) Problems
General Troubleshooting Node Level (Intranode) Problems Step 5 If necessary, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem. Node Level (Intranode) Problems The final state for the VOAs is the power control working mode. In this mode, the attenuation that the VOA introduces is automatically set based on the feedback provided from a dedicated photodiode, so that a specific power setpoint value is reached and maintained.
Page 127: Voa Failure Scenarios
VOA. Note The power setpoint is generated by Cisco TransportPlanner on a case-by-case basis. During the ANS run, the power target is provisioned on the VOA. Phase 3: Channel Power Setpoint Locking In Phase 3, the VOA is kept in a transient standby condition when a steady power value close enough to the final power setpoint has been reached (nominally 3 dBm lower).
Page 128: Scenario A: Optical Power Level Of The Incoming Signal Lower Than Minimum Allowed By Mstp Supported Optical Interfaces
Use the following procedure to troubleshoot and eventually fix issues related to the VOA start-up when the optical power level of the incoming signal is lower than the minimum allowed by the MSTP supported optical interfaces. Corrective Action for Scenario A SUMMARY STEPS 1. Verify the alarm validity: Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 129 CTC connection again. Note If the alarm inconsistency persists, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem. Step 2 If the alarmed card is a 32WSS or 40WSS-C, verify the incoming power level from the connected TXP, MXP, or line card.
Page 130 If the LOS-P alarm has not cleared, replace the 32WSS card (refer to the Upgrade, Add, and Remove Cards and Nodes chapter of the Configuration guide). Before you replace the card, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.
Page 131 Configuration guide. If the alarm condition has not cleared, log into the Technical Support Website at Note http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem. Step 5 When the alarmed card is a 32MUX-O or 40MUX, the troubleshooting procedure should start from the TXP, MXP, or line card.
Page 132: Scenario B: Optical Power Level Of The Incoming Signal Lower Than Expected
If the LOS-P alarm has not cleared, replace the 32MUX-O or 40MUX card (refer to the Upgrade, Add, and Remove Cards and Nodes chapter of the Configuration guide). Before you replace the card, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem).
Page 133: Corrective Actions For Scenario B (Optical Power Level Of Incoming Signal Lower Than Expected
Double-click the card (either the 32MUX-O, 40MUX, or WSS card). c) Click Alarms. d) Verify that a LOS-P alarm is present on the ADD-RX port. e) Click the Synchronize button at the bottom left of the window. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 134 CTC connection again. Note If the alarm inconsistency persists, log into the Technical Support Website at http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem. Step 2 Step 3 Verify that the power value coming in on the ADD_RX port is correct.
Page 135 Upgrade, Add, and Remove Cards and Nodes chapter of the Configuration Guide). Before replacing the card, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem).
Page 136 (refer to the Upgrade, Add, and Remove Cards and Nodes chapter of the Configuration Guide. Before replacing the card, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem).
Page 137 If the alarm is correctly reported, go to Step 2. If not, close the CTC application, delete the CTC cache, and open the CTC connection again. Note If the alarm inconsistency persists, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem. Step 2 Step 3 In card view, click the Provisioning >...
Page 138: Scenario C: Optical Drop Power Level Lower Than Expected
If necessary, call Cisco TAC (1 800 553-2447) for help. Scenario C: Optical Drop Power Level Lower Than Expected This scenario describes the condition in which the optical power at the 32DMX-O or 40DMX drop channels is lower than expected.
Page 139: Corrective Action For Scenario C (Optical Power Level Of Incoming Signal Lower Than Expected
CTC cache, and open the CTC connection again. Note If the alarm inconsistency persists, log into the Technical Support Website at http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem. Step 2 Click Circuits and retrieve the node, card, and port information for the alarmed channel from the Source field of the OCHNC circuit.
Page 140 Pull out the LC connector from the COM_TX or DROP_TX port of the connected DWDM card and clean the fiber according to site practice. d) Verify that the fiber attenuation is within the specifications (maximum tolerance is 1 dB). e) If necessary, replace any bad fibers. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 141 Upgrade, Add, and Remove Cards and Nodes chapter of the Configuration guide. Before replacing the card, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem).
Page 142 If necessary, call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 143: Counter-Propagating Light Affecting Operation Of 32Dmx-C And 32Dmx-L Cards
Cisco Spare depots. Once the new card is installed in field, a downgrade of the optical module will be prevented and the latest optical module version is preserved on the software package. If the 32DMX-C or 32DMX-L card is already installed, complete the Corrective Action for Software Releases Lower than 9.0,...
Page 144 98), and in case of a bad connection, you must shut off the TXP Trunk-TX port (Step 9) as soon as possible. This is to minimize possible impairments on other channels that are already in service. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 145 TL1 commands, refer to the TL1 Command Guide. An alarm troubleshooting procedure applies to both the Cisco Transport Controller (CTC) and TL1 version of that alarm. Alarms can occur even in those cards that are not explicitly mentioned in the Alarm sections. When an alarm is raised, refer to its clearing procedure.
Page 146 • COMP-CARD-MISSING, on page 159 • COMM-FAIL, on page 160 • COOL-MISM, on page 161 • CP-UNVER-CLEARED Alarm, on page 162 • CTNEQPT-MISMATCH , on page 162 • DATA-CRC, on page 163 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 147 • FAPS-CONFIG-MISMATCH, on page 194 • FC-NO-CREDITS, on page 195 • FDI, on page 196 • FE-FRCDWKSWBK-SPAN , on page 197 • FE-FRCDWKSWPR-SPAN, on page 198 • FE-MANWKSWBK-SPAN , on page 198 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 148 HLDOVRSYNC , on page 226 • HP-DEG, on page 227 • HP-ENCAP-MISMATCH , on page 228 • HP-EXC, on page 230 • HP-PLM, on page 230 • HP-RFI , on page 230 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 149 LOCAL-FAULT, on page 261 • LOCKOUT-REQ , on page 262 • LOCKOUT-REQ (2R, EQPT, ESCON, FC, GE, ISC), on page 263 • LOCKOUT-REQ (TRUNK), on page 263 • LOF (BITS) , on page 264 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 150 • MANUAL-REQ-SPAN (TRUNK), on page 302 • MEA (AIP) , on page 302 • MEA (PPM) , on page 303 • MEA (SHELF), on page 304 • MEM-GONE , on page 305 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 151 OTDR-BASELINE-A-EXCEEDED-TX, on page 330 • OTDR-BASELINE-R-EXCEEDED-RX, on page 331 • OTDR-BASELINE-R-EXCEEDED-TX, on page 331 • OTDR-FAST-FAR-END-IN-PROGRESS, on page 332 • OTDR-FAST-SCAN-IN-PROGRESS-RX, on page 332 • OTDR-FAST-SCAN-IN-PROGRESS-TX , on page 333 • OTDR-FIBER-END-NOT-DETECTED-RX, on page 333 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 152 • PPR-TRIG-EXCD, on page 360 • PRBS-ENABLED, on page 361 • PROT-SOFT-VERIF-FAIL, on page 362 • PROTNA , on page 363 • PROV-MISMATCH, on page 363 • PTIM , on page 366 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 153 • SIGLOSS , on page 396 • SNTP-HOST , on page 397 • SOFT-VERIF-FAIL, on page 398 • SPANLEN-OUT-OF-RANGE, on page 398 • SPAN-NOT-MEASURED, on page 399 • SQUELCHED, on page 400 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 154 UNQUAL-PPM, on page 427 • UNREACHABLE-TARGET-POWER, on page 427 • USBSYNC, on page 428 • USB-MOUNT-FAIL Alarm, on page 428 • USB PORTS DOWN, on page 429 • USB-WRITE-FAIL, on page 429 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 155: Alarm Indexes
SONET or ITU-T G.709 optical overhead bits. One alarm can appear in multiple entries. It can be raised against multiple objects. For example, the loss of signal (LOS) Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 156: Alarm Logical Objects
(STS), and virtual tributaries (VT). Enterprise System Connection fiber optic technology, referring to the following TXP ESCON cards: TXP_MR_2.5G, TXPP_MR_2.5G, MXP_MR_2.5G, MXPP_MR_2.5G, AR-XP, AR-MXP, AR-XPE. EXT-SREF BITS outgoing references (SYNC-BITS1, SYNC-BITS2). Fan-tray assembly. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 157: Trouble Characterizations
(if configured to do so) as conditions in the CTC Alarms window. Alarms typically signify a problem that the user needs to remedy, such as a loss of signal. Conditions do not necessarily require troubleshooting. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 158 Severities can be customized for an entire network or for single nodes, from the network level down to the port level by changing or downloading customized alarm profiles. These custom severities are subject to the Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 159: Safety Summary
Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 160: Trouble-Clearing Procedures
All alarms and events appear on the Conditions tab. You can change this behavior for the LPBKFACILITY and LPBKTERMINAL alarms. To display these alarms on the Alarms tab, set the NODE.general.ReportLoopbackConditionsOnPortsInOOS-MT to TRUE on the NE Defaults tab. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 161: Act-Soft-Verif-Fail
If the troubleshooting procedure does not clear the alarm, log into the Technical Support Website at http://www.cisco.com/ c/en/us/support/index.html or call the Cisco Technical Assistance Center (1 800 553-2447) to report the problem. Default Severity: Not Reported (NR), Non-Service-Affecting (NSA) Logical Objects: BITS, FUDC, MSUDC The Alarm Indication Signal (AIS) condition indicates that this node is detecting an alarm indication signal in the incoming signal SONET overhead.
Page 162: Clear The Ais Condition
Clear the upstream alarms using the applicable procedures in this chapter. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). AIS-L Default Severity: Not Reported (NR), Non-Service-Affecting (NSA), logical Objects: OCN, TRUNK The AIS Line condition indicates that this node is detecting line-level AIS in the incoming signal.
Page 163: Ais-P
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Objects: 2R, AOTS, ESCON, FC, GE, ISC, OCN, TRUNK The Automatic Laser Shutdown (ALS) condition on the amplifier cards, 40-SMR1-C, or 40-SMR2-C cards indicate that the ALS safety feature on the card port is switched ON.
Page 164: Clear The Als-Disabled Condition
In the ALS Mode column, change the entry from Disabled to your required state. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). AMPLI-INIT Default Severity:Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 165: Apc-Corr-Skipped
• When signalling protocol detects that one of the APC instances in a network is no longer reachable. • When all nodes in a network do not belong to metro core. Note The MEA and IMPROPRMVL alarms does not disable APC when raised on OSCM, OSC-CSM, or MXP/TXP cards. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 166: Clear The Apc-Disabled Alarm
If the condition does not clear, complete the Delete a Circuit procedure and then recreate it using procedures in the Configuration guide. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). APC-END Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: NE The APC Terminated on Manual Request condition is raised when APC terminates after it is manually launched from CTC or TL1.
Page 167: Clear The Apc-Out-Of-Range Alarm
Chapter, General Troubleshooting, on page If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). APC-WRONG-GAIN Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: AOTS The APC-WRONG-GAIN condition is raised on the amplifier card (OMP-AMP-17-C), when the actual gain of the card (17dB) does not match the expected gain calculated by APC.
Page 168: Apsb
The APS Channel Byte Failure alarm occurs when LTE detects protection switching byte failure or an invalid switching code in the incoming APS signal. Some older SONET not manufactured by Cisco send invalid APS codes if they are configured in a 1+1 protection group with newer SONET nodes.
Page 169: Apscm
Alarm Troubleshooting APSCM If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). APSCM Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Object: OCN, STMN The APS Channel Mismatch alarm occurs when the NCS expects a working channel but receives a protect channel.
Page 170: Apsimp
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). APSIMP Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Object: OCN, STMN The APS Invalid Code alarm occurs if a 1+1 protection group is not properly configured at both nodes to send or receive the correct APS byte.
Page 171: Apsmm
Alarm Troubleshooting APSMM If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). APSMM Default Severity: Minor (MN), Non-Service-Affecting (NSA) SONET Logical Object: STMN An APS Mode Mismatch failure alarm occurs on OC-N cards when there is a mismatch of the protection switching schemes at the two ends of the span, such as being bidirectional at one end and unidirectional at the other.
Page 172: Aps-No-Response
Alarm Troubleshooting APS-NO-RESPONSE If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). APS-NO-RESPONSE Default Severity: Minor (MN), Service Affecting (SA) Logical Object: ODU The APS-NO-RESPONSE alarm is raised when the requested or bridge signals of a SNC protection do not match.
Page 173: Clear The As-Cmd Condition
• If the condition is reported against the backplane, go to Step 7, on page 128. • If the condition is reported against the NE object, go to Step 8, on page 128. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 174: As-Mt
Click Apply. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). AS-MT Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Objects: 2R, AOTS, EQPT, ESCON, FC, GE, ISC, OCH, OCN/STMN, OMS, OTS, PPM, SHELF,...
Page 175: Clear The As-Mt Condition
Clear an MXP, TXP, GE-XP, 10GE-XP, and ADM-10G Card Loopback Circuit, on page 455 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). AU-AIS Default Severity: Not Reported (NR), Non-Service-Affecting (NSA) Logical Object: VCMON-HP, VCTRM-HP An AU AIS condition applies to the administration unit, which consists of the virtual container (VC) capacity and pointer bytes (H1, H2, and H3) in the SDH frame.
Page 176: Au-Lop
Ensure that the test set monitoring is set up for the same size as the circuit provisioning. For specific procedures to use the test set equipment, consult the manufacturer. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 177: Auth-Ec
This alarm is cleared automatically when the authentication error count becomes less then authentication error threshold. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). AUTO-SENSE Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: PPM The AUTO-SENSE alarm is raised when the port detects an incoming signal on the port.
Page 178: Auto-Sense-Dsbld
5. Click Yes. The auto port is deleted. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). AUTORESET Default Severity: Minor (MN), Non-Service-Affecting (NSA) Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 179: Clear The Autoreset Alarm
Statement 201 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). AUTOSW-AIS Default Severity: Not Reported (NR), Non-Service-Affecting (NSA) Logical Object: STSMON, VT-MON The Automatic Path Protection Switch Caused by an AIS condition indicates that automatic path protection switching occurred because of an AIS condition.
Page 180: Clear The Autosw-Ais Condition
Clear the AIS Condition, on page 116 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). AUTOSW-AIS-SNCP Default Severity: Not Reported (NR), Non-Service-Affecting (NSA) Logical Object: VCMON-HP, VCMON-LP The Automatic UPSR Switch Caused by an AIS condition indicates that automatic UPSR protection switching occurred because of the TU-AIS condition.
Page 181: Autosw-Lop (Stsmon)
Clear the AIS Condition, on page 116 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). AUTOSW-LOP (STSMON) Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: STSMON...
Page 182: Clear The Autosw-Lop-Sncp Alarm
Clear the AU-LOP Alarm , on page 130 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). AUTOSW-PDI Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: STSMON, VT-MON...
Page 183: Autosw-Pdi-Sncp
Alarm Troubleshooting AUTOSW-PDI-SNCP If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). AUTOSW-PDI-SNCP Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: VCMON-HP, VCMON-LP The Automatic UPSR Switch Caused by Payload Defect Indication (PDI) condition indicates that automatic UPSR protection switching occurred because of a PDI alarm.
Page 184: Clear The Autosw-Sdber Condition
Clear the SD-P Condition, on page 388 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). AUTOSW-SDBER-SNCP Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: VCMON-HP, VCMON-LP The Automatic UPSR Switch Caused by Signal Degrade Bit Error Rate (SDBER) condition indicates that a signal degrade caused automatic UPSR protection switching to occur.
Page 185: Autosw-Sfber
Clear the SF-P Condition, on page 392 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). AUTOSW-SFBER-SNCP Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: VCMON-HP, VCMON-LP The Automatic UPSR Switch Caused by Signal Fail Bit Error Rate (SFBER) condition indicates that a signal fail caused automatic UPSR protection switching to occur.
Page 186: Clear The Autosw-Sfber-Sncp Condition
Clear the SF (TRUNK) Condition, on page 390 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). AUTOSW-UNEQ (STSMON) Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: STSMON...
Page 187: Autosw-Uneq-Sncp (Vcmon-Hp)
Clear the HP-UNEQ Alarm, on page 232 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 188: Awg-Deg
Statement 201 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). AWG-FAIL Default Severity: Critical (CR), Service-Affecting (SA) Logical Object: OTS The AWG Failure alarm occurs when a 40MUX, 32WSS-O, 40WSSC-C, 32DMX, or 40DMX card heater-control circuit completely fails.
Page 189: Awg-Overtemp
Technical Support numbers for your country. AWG-WARM-UP Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: OTS Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 190: Bad-Db-Detected
Reset NE to the factory default settings. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). BAT-FAIL Default Severity: Major (MJ), Service-Affecting (SA) Logical Object: PWR The Battery Fail alarm occurs when one of the two power supplies (A or B) is not detected.
Page 191: Clear The Bat-Fail Alarm
3. Click the Maintenance > Card tabs. 4. Click on the card port that is in IS (or Unlocked) state in the Admin State column, and change the state to OOS,MT. 5. Click Apply. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 192: Bp-Lpbkterminal
Step 5 Click Apply. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). BP-LPBKTERMINAL Default Severity: Not alarmed (NA) Logical Object: EQPT The BP-LPBKTERMINAL alarm is raised when the backplane terminal loopback is configured on the 100G-LC-C or 10x10G-LC card.
Page 193: Carloss (Eqpt)
Alarm Troubleshooting CARLOSS (EQPT) If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). CARLOSS (EQPT) Default Severity: Major (MJ), Service-Affecting (SA) Logical Object: EQPT A Carrier Loss on the LAN Equipment alarm generally occurs on MXP, TXP, or ADM-10G cards when the system and the workstation hosting CTC do not have a TCP/IP connection.
Page 194 Note For more information about provisioning PPMs (SFPs) and their specifications, refer to the Installing the GBIC, SFP, SFP+, and XFP Optical Modules in Cisco ONS Platforms document. Step 2 If the reporting card is an OC-N/STM-N card, verify connectivity by pinging the system that is reporting the alarm.
Page 195: Carloss (Fc)
2. If there is no PPM (SFP) misprovisioning, check for a fiber cut. An LOS alarm would also be present. If there is an alarm, complete the Clear the LOS (OCN/STMN) Alarm procedure located in Chapter 2, Alarm Troubleshooting, of the Troubleshooting guide. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 196: Carloss (Isc)
If no PPM (SFP) is provisioned, refer to the Turn Up a Node chapter. PPM (SFP) specifications are listed in the Installing the GBIC, SFP, SFP+, and XFP Optical Modules in Cisco ONS Platforms document. d) If a PPM (SFP) has been created, view the contents of the Selected PPM area Rate column for the MXP or TXP MR card and compare this rate with the client equipment data rate.
Page 197: Clear The Carloss (Isc) Alarm
32DMX, or 40DMX) connected to the TXP receiving port reporting this alarm. 3. If a patch panel is used, ensure that the LC-LC adapter managing the connection is in good working order. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 198: Casetemp-Deg
If the alarm does not get cleared, you need to report a Service-Affecting (SA) problem. Log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or log into http://www.cisco.com/c/ en/us/support/web/tsd-cisco-worldwide-contacts.html to obtain a directory of toll-free Technical Support numbers for your country. CASETEMP-DEG Default Severity: Minor (MN), Non-Service-Affecting (NSA) Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 199: Clear The Casetemp-Deg Alarm
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). Default Severity: Critical (CR) , Service-Affecting (SA) Logical Object: Trunk port (dir RX) The Chromatic Dispersion value alarm is raised when the device experiences CD in excess of 3000 ps/nm for 40ME-MXP-C and 40-ME-TXP-C cards, and 29000 ps/nm for 40E-MXP-C and 40E-TXP-C cards.
Page 200: Clear The Cd Alarm
DETAILED STEPS Switch the traffic on a lower CD link. If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Page 201: Cfm-Loop
If the alarm does not get cleared, you need to report a Service-Affecting (SA) problem. Log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or log into http://www.cisco.com/c/ en/us/support/web/tsd-cisco-worldwide-contacts.html to obtain a directory of toll-free Technical Support numbers for your country. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 202: Cfm-Mep-Down
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). CFM-XCON-SERVICE Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Objects: ETH...
Page 203: Chanloss
Verify that the MA-Domain Mapping is correct. Click Provisioning > CFM > Configuration > MA-Domain Mapping If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). CHANLOSS Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 204: Clear The Chanloss Condition
Physically Replace a Card, on page 453 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). CHAN-PWR-THRESHOLD-CHECK Default Severity: Minor (MN), Non-Service Affecting (NSA) Logical Objects: OTS The Channel Power Threshold Check (CHAN‐PWR‐THRESHOLD‐CHECK) alarm is raised against OSC-CSM...
Page 205: Cldrestart
The alarm must be cleared manually by changing the failure threshold limits. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). CLDRESTART Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 206: Clear The Comp-Card-Missing Alarm
Clear the PROV-MISMATCH Alarm, on page 364 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). COMM-FAIL Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Object: EQPT...
Page 207: Clear The Comm-Fail Alarm
Physically Replace a Card, on page 453 procedure for the card. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). COOL-MISM Default Severity: Not Reported (NR), Service-Affecting (SA) Logical Object: FAN The Cool Mismatch (COOL-MISM) condition is raised when an incorrect cooling profile is chosen for the NCS shelf.
Page 208: Cp-Unver-Cleared Alarm
For example, an XC-VXL card could be preprovisioned in Slot 10, but another card could be physically installed. Note Cisco does not support configurations of unmatched cross-connect cards in Slot 8 and Slot 10, although this situation could briefly occur during the upgrade process. Note The cross-connect card you are replacing should not be the active card.
Page 209: Clear The Ctneqpt-Mismatch Condition
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). DATA-CRC Default Severity: Major (MJ), Service-Affecting (SA) Logical Object: OCH, MSISC A data cyclic redundancy check (CRC) bad packet count condition occurs when excessive CRC errors are received on the trunk ports of the GE-XP, GE-XPE, 10GE-XP, and 10GE-XPE cards.
Page 210: Dbosync
The change causes a database write but does not affect the node state. The write could take up to a minute. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). DCU-LOSS-FAIL Default Severity: Minor (MN), Non-Service-Affecting (NSA)
Page 211: Clear The Dcu-Loss-Fail Condition
4. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/cisco/ web/support/index.html for more information or call Cisco TAC (1 800 553-2447). DETAILED STEPS Step 1 Verify that the optical fibers connecting the board (OPT-PRE, OPT-PRE-L, 40-SMR1-C, or 40-SMR2-C) and the DCU unit are clean, correctly plugged in, and not damaged.
Page 212: Dsp-Comm-Fail
DETAILED STEPS Restart the CTC application. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). DSP-COMM-FAIL Default Severity: Major (MJ), Service-Affecting (SA) Logical Object: TRUNK...
Page 213: Dup-Ipaddr
Statement 201 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). DUP-IPADDR Default Severity: Minor (MN), Non-Service Affecting (NSA) Logical Object: NE The Duplicate IP Address alarm indicates that the alarmed node IP address is already in use within the same data communications channel (DCC) area.
Page 214: Dup-Nc
Alarm Troubleshooting DUP-NC If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). DUP-NC Default Severity: Critical (CR), Service-Affecting (SA) Logical Object: Shelf (In R10.0) The DUP-NC (Duplicate Node Controller) alarm is raised in multishelf environment on both the node controllers, when two node controllers are connected to the same switch.
Page 215: Clear The Dup-Nodename Alarm
Step 3 Click Apply. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). DUP-SHELF-ID Default Severity: Major (MJ), Service-Affecting (SA) Logical Object: SHELF The Duplicated Shelf Identifier alarm applies to a shelf that has multishelf management enabled when the control card detects that you have programmed an ID already in use by another shelf.
Page 216: Eprom-Sudi-Sn-Mismatch
This alarm is cleared when the card serial number matches with certificate serial number. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). EFM-PEER-MISSING Default Severity: Minor (MN), Non-Service-Affecting (NSA)
Page 217: Efm-Rfi-Ce
DETAILED STEPS Cisco devices do not generate RFI CE events. If a non-Cisco peer device generates an RFI CE event, a Cisco device can raise the EFM-RFI-CE alarm. Check the scenarios under which the non Cisco peer device generates the RFI CE and then clear the condition that lead to the RFI CE.
Page 218: Clear The Efm-Rfi-Dg Alarm
If the peer device is not a GE_XP or 10GE_XP card, consult the user documentation of the peer device to understand scenarios under which the alarm is raised. EFM-RLBK Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Objects: GE Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 219: Clear The Efm-Rlbk Condition
To clear the EFM-LPBK alarm, ensure that the EFM loopback is not configured on the port and the peer port. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). EHIBATVG Default Severity: Major (MJ), Service-Affecting (SA)
Page 220: Elwbatvg
0x01. For example, an ENCAP-MISMATCH-P alarm is raised if a circuit created between two ML-Series or two CE-1000 cards has generic framing procedure (GFP) framing provisioned on one end and HDLC framing Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 221: Clear The Encap-Mismatch-P Alarm
Apply. Step 3 If the alarm does not clear, use the CLI to ensure that the remaining settings are correctly configured on the ML-Series or CE-1000 card: • Encapsulation • CRC size Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 222: Embedded-Amplifier-Saturated
COM-Rx. If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). EOC-E Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Objects: OCN/STMN, FE, GE The SONET DCC Termination Failure alarm occurs when the system loses its DCC.
Page 223: Clear The Eoc-E Alarm
If the control card reset does not clear the alarm, delete the problematic SDCC termination: 12. Recreate the SDCC termination. 13. Verify that both ends of the DCC have been recreated at the optical ports. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 224 From the View menu in card view, choose Go to Previous View if you have not already done so. b) In node view (single-shelf mode) or multishelf view (multishelf mode), click the Provisioning > Comm Channels > SDCC tabs. c) Highlight the problematic DCC termination. d) Click Delete. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 225: Eoc-L
Verify that both ends of the DCC have been recreated at the optical ports. If the alarm has not cleared, call Cisco TAC (1 800 553-2447). If the Cisco TAC technician tells you to reseat the card, If the Cisco TAC technician tells you to reseat the card, complete the “Reset an Active Control Card and Activate the Standby Card”...
Page 226: Clear The Eoc-L Alarm
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). Warning High-performance devices on this card can get hot during operation. To remove the card, hold it by the faceplate and bottom edge.
Page 227: Clear The Eqpt Alarm
Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Objects: EQPT The Equipment Degrade condition is raised when a permanent failure that limits or compromises the normal behavior of the card (without impact on traffic) is detected. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 228: Clear The Eqpt-Degrade Condition
Physically Replace a Card, on page 453 procedure to replace the card. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). EQPT-DIAG Default Severity: Critical (CR), Service-Affecting (SA) Logical Object: EQPT An Equipment-Diagnostic Failure alarm indicates that a software or hardware failure has occurred on the reporting card.
Page 229: Eqpt-Fail
Alarm Troubleshooting EQPT-FAIL If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). EQPT-FAIL Default Severity: Major (MJ), Non-Service-Affecting (NSA) Logical Object: EQPT An Equipment Failure (EQPT-FAIL) alarm is raised when diagnostic circuit detects a card ASIC failure. This alarm indicates that a hardware or communication failure has occurred on the reporting card.
Page 230: Eqpt-Fpga-Image-Available
Alarm Troubleshooting EQPT-FPGA-IMAGE-AVAILABLE If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). EQPT-FPGA-IMAGE-AVAILABLE Default Severity: Not Reported (NR), Non-Service-Affecting (NSA) Logical Object: EQPT The EQPT-FPGA-IMAGE-AVAILABLE condition occurs when there is a mismatch between the running trunk FPGA version and the package version.
Page 231: Erfi-P-Srvr
This should clear the ERFI condition. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). ESMC-FAIL Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Object: GE, TRUNK...
Page 232: Clear The Esmc-Fail Alarm
1. To clear this condition, reconnect the backplane LAN cable. Refer to the Hardware Installation Guide for procedures to install this cable. 2. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC 1 800 553-2447.
Page 233: Eval-Lic
Alarm Troubleshooting EVAL-LIC Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC 1 800 553-2447. EVAL-LIC Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Object: EQPT The Evaluation License (EVAL-LIC) alarm is raised to indicate that an valid evaluation license is in use.
Page 234: Exccol
Clean the connectors using site practices or, if none exists, complete the procedure in the Maintain the Node chapter of the Procedure Guide. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). EXCCOL Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Object: EQPT The Excess Collisions on the LAN alarm indicates that too many collisions are occurring between data packets on the network management LAN, and communications between the system and CTC could be affected.
Page 235: Clear The Ext Alarm
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). FAILTOSW (2R, EQPT, ESCON, FC, GE, ISC, OCN/STMN, TRUNK, OTS) Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 236: Failtosw (Trunk)
FAILTOSW to switch to the protect card. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). FAILTOSW (TRUNK) Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 237: Failtosw-Ho
FAILTOSW to switch to the protect card. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). FAILTOSW-HO Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 238: Failtosw-Path
FAILTOSW-PATH condition. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 239: Clear The Fan Alarm
If the alarm does not get cleared, you need to report a Service-Affecting (SA) problem. Log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or log into http://www.cisco.com/c/ en/us/support/web/tsd-cisco-worldwide-contacts.html to obtain a directory of toll-free Technical Support numbers for your country. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 240: Faps
When the cause of switching disappears, the protection port switches from the forwarding to the blocking state, and the FAPS alarm clears. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). FAPS-CONFIG-MISMATCH Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: EQPT The Fast Automatic Protection Switching (FAPS) Config Mismatch condition is raised when a GE-XP or 10GE-XP card that is provisioned as a master card in a FAPS ring, resets or when one of the master card’s...
Page 241: Fc-No-Credits
FAPS ring is complete. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). FC-NO-CREDITS Default Severity: Major (MJ), Service-Affecting (SA) Logical Objects: Client port...
Page 242: Clear The Fdi Condition
Network-level alarm correlation is only supported for communication alarms. It is not supported for equipment alarms. Clear the FDI Condition SUMMARY STEPS 1. Clear the root-cause service-affecting alarm by using one of the following procedures, as appropriate: Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 243: Fe-Frcdwkswbk-Span
Clear the OPWR-LFAIL Alarm, on page 327 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). FE-FRCDWKSWBK-SPAN Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: STMN The Far End Forced Switch Back to WorkingSpan condition is raised on a far-end 1+1 protect port when it is Force switched to the working port.
Page 244: Fe-Frcdwkswpr-Span
448procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). FE-MANWKSWBK-SPAN Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: STMN The Far End Manual Switch Back to WorkingSpan condition occurs when a far-end span is Manual switches back to working.
Page 245: Clear The Fe-Manwkswbk-Span Condition
Clear a BLSR External Switching Command, on page 448 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). FE-MANWKSWPR-SPAN Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: STMN The Far-End Span Manual Switch Working Facility to Protect condition occurs when a four-fiber BLSR span is switched from working to protect at the far-end node using the Manual Span command.
Page 246: Fec-Mism
Clear a BLSR External Switching Command, on page 448 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). FEC-MISM Default Severity: Major (MJ), Service-Affecting (SA) Logical Object: TRUNK The Forward Error Correction (FEC) Mismatch alarm applies to all cards featuring FEC/E-FEC capability: TXP_MR_10G, TXP_MR_10E, TXP_MR_10E_C, TXP_MR_10E_L, TXP_MR_2.5G, TXPP_MR_2.5G,...
Page 247: Feed-Mismatch
APS channel coming into the node. Note The FEPRLF alarm occurs on the NCS only when bidirectional protection is used on optical (traffic) cards in a 1+1 protection group configuration. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 248: Clear The Feprlf Alarm On An Blsr
Clear the main alarm. Refer to the appropriate alarm section in this chapter for procedures. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). FIBERTEMP-DEG Default Severity: Minor (MN), Non-Service-Affecting (NSA)
Page 249: Fips-Test-Failed
You do not need to clear the condition if you want the Force switch to remain. FORCED-REQ is raised for an IEEE 802.17b-based RPR span if the force was requested in the Cisco IOS CLI using the rpr-ieee protection request force-switch {east | west} command. It clears from the RPR-IEEE span when you remove the switch in the CLI.
Page 250: Clear The Forced-Req Condition
If the troubleshooting procedure does not clear the alarm, log into the Technical Support Website at http://www.cisco.com/ c/en/us/support/index.html or call the Cisco Technical Assistance Center (1 800 553-2447) to report the problem. FORCED-REQ-SPAN (2R, ESCON, FC, GE, ISC, OCN/STMN, OTS) Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 251: Fp-Link-Loss
Connect a LAN cable to the front port of the control card. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). FPGA-UPGRADE-FAILED Default Severity: Critical (CR), Non-Service Affecting (NSA)
Page 252: Frcdswtoint
Alarm Troubleshooting FRCDSWTOINT If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). FRCDSWTOINT Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: NE-SREF The Force Switch to Internal Timing condition occurs when the user issues a Force command to switch to an internal timing source.
Page 253: Frngsync
SYNCSEC , on page 411 alarm. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 254: Fstsync
The FSTSYNC alarm disappears after approximately 30 seconds. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/ index.html for more information or call Cisco TAC (1 800 553-2447). Note FSTSYNC is an informational condition. It does not require troubleshooting. FTA-MISMATCH...
Page 255: Clear The Gain-Hdeg Alarm
GAIN-HDEG, place all of the card ports in OOS,DSBLD (or Locked,disabled) administrative state. Step 6 Complete the Physically Replace a Card, on page 453 procedure for the reporting card. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 256: Gain-Hfail
Before disconnecting any optical amplifier card fiber for troubleshooting, ensure that the optical amplifier card is unplugged. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). GAIN-HFAIL Default Severity: Critical (CR), Service-Affecting (SA) Logical Object: AOTS The Gain High Degrade alarm is raised on an amplifier card (OPT-BST, OPT-PRE, OPT-AMP-C, or OPT-AMP-17-C) when the amplifier reaches the Gain High Degrade Threshold.
Page 257: Gain-Ldeg
Clear the GAIN-HDEG Alarm, on page 209 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). GAIN-LFAIL Default Severity: Critical (CR), Service-Affecting (SA) Logical Object: AOTS The Gain High Degrade alarm is raised on an amplifier card (OPT-BST, OPT-PRE, OPT-AMP-C, or OPT-AMP-17-C) when the amplifier does not reach Gain High Degrade Threshold.
Page 258: Clear The Gain-Lfail Alarm
Clear the GAIN-HDEG Alarm, on page 209 alarm. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). GAIN-NEAR-LIMIT Default Severity: Minor (MN), Non-Service Affecting (NSA) Logical Objects: AOTS The GAIN‐NEAR‐LIMIT alarm is raised against optical amplifier cards and SMR cards.
Page 259: Gcc-Eoc
Complete the "Clear the EOC Alarm" procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). GE-OOSYNC (FC, GE, ISC) Default Severity: Critical (CR), Service-Affecting (SA)
Page 260: Ge-Oosync (Trunk)
3. Verify that the optical power and the optical signal-to-noise range (OSNR) of the incoming Client-Rx port optical signal are within the accepted ranges. You can find XFP/SFP ranges in the Installing the GBIC, SFP, SFP+, and XFP Optical Modules in Cisco ONS Platforms document. DETAILED STEPS Step 1 Ensure that the incoming signal from the Client-Rx port is provisioned with the correct physical-layer protocol (Ethernet).
Page 261: Gfp-Csf-Sigloss
Clear the Service-Affecting (SA) alarm at the remote data port. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). GFP-CSF-SYNCLOSS Default Severity: Major (MJ), Service-Affecting (SA)
Page 262: Clear The Gfp-Csf-Syncloss Alarm
Clear the Service-Affecting (SA) alarm at the remote data port. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). GFP-LFD Default Severity: Major (MJ), Service-Affecting (SA) Logical Object: CEMR, CE1000, CE100T, FCMR, GFP-FAC, ML1000, ML100T, MLFX The GFP Loss of Frame Delineation alarm applies to Fibre Channel, FICON GFP, and Ethernet ports.
Page 263: Gfp-Up-Mismatch
If the alarm does not get cleared, you need to report a Service-Affecting (SA) problem. Log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or log into http://www.cisco.com/c/ en/us/support/web/tsd-cisco-worldwide-contacts.html to obtain a directory of toll-free Technical Support numbers for your country. HELLO Default Severity: Minor (MN), Non-Service-Affecting (NSA) Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 264: Clear The Hello Alarm
If the address does not match, click the incorrect cell and correct it. d) Click Apply. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). HIBATVG Default Severity: Major (MJ), Service-Affecting (SA) Logical Object: PWR The High Voltage Battery alarm occurs in a –48 VDC environment when a battery lead input voltage exceeds...
Page 265: Hi-Ber
If the alarm does not get cleared, you need to report a Service-Affecting (SA) problem. Log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or log into http://www.cisco.com/c/ en/us/support/web/tsd-cisco-worldwide-contacts.html to obtain a directory of toll-free Technical Support numbers for your country. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 266: Hi-Ccvolt
If the HI-LASERBIAS alarm threshold is set at 100 percent of the maximum, the laser usability has ended. If the threshold is set at 90 percent of the maximum, the card is still usable for several weeks or months before it needs to be replaced. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 267: Clear The Hi-Laserbias Alarm
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). HI-LASERTEMP Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Objects: EQPT, OCN/STMN, PPM The Equipment High Laser Optical Transceiver Temperature alarm applies to the TXP, MXP, and ADM-10G cards.
Page 268: Hi-Rxpower
Maintain the Node chapter of the Configuration Guide. 3. Determine whether a bulk attenuator is specified by the Cisco Transport Planner design. If so, verify that the proper fixed attenuation value has been used.
Page 269: Hitemp
DWDM card (32DMX, or 40DMX). If no site cleaning practices are available, refer to the fiber cleaning procedure in the Maintain the Node chapter of the Configuration Guide. Step 3 Determine whether a bulk attenuator is specified by the Cisco Transport Planner design. If so, verify that the proper fixed attenuation value has been used. Step 4 Using a test set, check the optical power value of the Drop port of the DWDM card (32DMX, or 40DMX) connected to the faulty TXP/MXP.
Page 270: Clear The Hitemp Alarm
If the alarm does not get cleared, you need to report a Service-Affecting (SA) problem. Log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or log into http://www.cisco.com/c/ en/us/support/web/tsd-cisco-worldwide-contacts.html to obtain a directory of toll-free Technical Support numbers for your country. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 271: Hi-Rxtemp
Clear the HITEMP Alarm. 2. If a HI-LASERTEMP alarm is also present, complete the Clear the HI-LASERTEMP Alarm 3. If the alarm does not clear, log onto http://www.cisco.com/tac for more information or call TAC (1-800-553-2447). DETAILED STEPS Step 1 If a shelf HITEMP alarm is also present, complete the Clear the HITEMP Alarm.
Page 272: Hldovrsync
Physically Replace a Card, on page 453 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). HLDOVRSYNC Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: NE-SREF The Holdover Synchronization Mode condition is caused by loss of the primary and second timing references in the node.
Page 273: Hp-Deg
Network chapter in the Configuration Guide. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). HP-DEG Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: VMMON-HP, VCTRM-HP...
Page 274: Clear The Hp-Deg Condition
Clear the SD (TRUNK) Condition, on page 385 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). HP-ENCAP-MISMATCH Default Severity: Critical (CR), Service-Affecting (SA) Logical Object: VCTRM-HP The High-Order Path Encapsulation C2 Byte Mismatch alarm applies to ML-Series Ethernet cards.
Page 275: Clear The Hp-Encap-Mismatch Alarm
If the alarm does not get cleared, you need to report a Service-Affecting (SA) problem. Log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or log into http://www.cisco.com/c/ en/us/support/web/tsd-cisco-worldwide-contacts.html to obtain a directory of toll-free Technical Support numbers for your country. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 276: Hp-Exc
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). HP-PLM The HP-PLM condition is not used in this platform in this release. It is reserved for development.
Page 277: Clear The Hp-Rfi Condition
Clear the main alarm. See the appropriate alarm section in this chapter for procedures. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). HP-TIM Default Severities: Critical (CR), Service-Affecting (SA) for VCTRM-HP; Minor (MN), Non-Service-Affecting...
Page 278: Hp-Uneq
13. If the alarm does not clear, complete the Physically Replace a Card, on page 453 procedure for the optical and/or electrical cards. DETAILED STEPS Step 1 From the View menu, choose Go to Network View. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 279 Removing a card that currently carries traffic on one or more ports can cause a traffic hit. To avoid this, Caution perform an external switch if a switch has not already occurred. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 280: I-Hitemp
SONET/OTN alarms is detected on the interlink ports of the ADM-10G card. • LOS (TRUNK) , on page 278 alarm • LOF (TRUNK) , on page 265 alarm Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 281: Clear The Ilk-Fail Alarm
• A card is inserted into a slot but is not fully plugged into the backplane. • A PPM (SFP) is provisioned but the physical module is not inserted into the port. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 282: Clear The Improprmvl Alarm
Click View > Go to Previous View to return to node view (single-shelf mode) or shelf view (multishelf mode). b) If you are already in node view (single-shelf mode) or shelf view (multishelf mode), click the Provisioning > Protection tab. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 283: Inhswpr
Initiate a 1+1 Manual Switch Command, on page 444 procedure. Step 2 If it is raised against a 1:1 card, complete the Initiate a 1:1 Card Switch Command, on page 445 procedure to switch it back. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 284: Inhswwkg
Alarm Troubleshooting INHSWWKG If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). INHSWWKG Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: EQPT The Inhibit Switch To Working Request on Equipment condition occurs on traffic cards when the ability to switch to working has been disabled.
Page 285: Clear The Incompatible-Send-Pdip Alarm
Reconfigure CTC send PDI-P alarm capability to align with the host node settings. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). INCOMPATIBLE-SW Default Severity: Minor (MN), Non-Service-Affecting (NSA)
Page 286: Clear The Intrusion-Pswd Condition
Step 3 Click Clear Security Intrusion Alarm. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). INVALID-SYSDB Default Severity: Critical (CR), Service-Affecting (SA) Logical Object: EQPT An Invalid SYSDB alarm is raised when the valid system DB file is not available on the controller card.
Page 287: Invalid-Muxconf
Alarm Troubleshooting INVALID-MUXCONF If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). INVALID-MUXCONF Default Severity: Critical (CR), Service-Affecting (SA) Logical Object: EQPT The INVALID-MUXCONF alarm is raised when the 10x10G muxponder operation mode is created between an unlicensed 10x10G-LC card and a licensed 100G-LC-C card.
Page 288: Clear The Invmacadr Alarm
Step 2 If the reset card has not rebooted successfully, or the alarm has not cleared, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). IMPROPRMVL-FS Default Severity: Minor (MI), Non-Service-Affecting (NSA)
Page 289: Ipc-Loopback-Miss
If the troubleshooting procedure does not clear the alarm, log into the Technical Support Website at http://www.cisco.com/ c/en/us/support/index.html or call the Cisco Technical Assistance Center (1 800 553-2447) to report the problem. IPC-VERIFICATION-DEGRADE Default Severity: Minor (MI), Non-Service-Affecting (NSA) Logical Objects: NE...
Page 290: Ipc-Verification-Fail
Clear the ISIS-ADJ-FAIL Alarm SUMMARY STEPS 1. Ensure that both ends of the communication channel are using the correct Layer 2 protocol and settings (LAPD or PPP). To do this, complete the following steps: Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 291 Click Provisioning > OSI > Routers > Setup. b) View the router entry under the Status column. If the status is Enabled, check the other end. c) If the Status is Disabled, click the router entry and click Edit. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 292: Ipc-Verification-Running
Configuration guide for procedures to do this. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). IPC-VERIFICATION-RUNNING Default Severities: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Objects: EQPT The Internal Patchcord Connection (IPC) Verification Running alarm is raised when the patchcord verification tasks start.
Page 293: Clearing The Key-Ex-Fail Alarm
Click the Reset Master Key button for the port to reset the master key. d) Click Apply. If the troubleshooting procedure does not clear the alarm, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html or call the Cisco Technical Assistance Center (1 800 553-2447) to report the problem. KEY-WRITE-FAIL Default Severity: Major (MJ) Logical Object: TRUNK (OTU) The Key Write Failure alarm is raised on the OTU trunk port in the WSE card.
Page 294: Clearing The Key-Write-Fail Alarm
If the troubleshooting procedure does not clear the alarm, log into the Technical Support Website at http://www.cisco.com/ c/en/us/support/index.html or call the Cisco Technical Assistance Center (1 800 553-2447) to report the problem. LASER-APR Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 295: Clear The Laser-Off-Wvl-Drift Condition
Provision a different wavelength or replace the affected ONS-XC-10G-C XFP. Refer to the NTP-G326 Install, Provision, and Delete PPMs section in the Installing the GBIC, SFP, SFP+, and XFP Optical Modules in Cisco ONS Platforms replace the affected XFP. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html...
Page 296: Laserbias-Fail
Note is unplugged. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LASERBIAS-FAIL Default Severity: Major (MJ), Non-Service-Affecting (NSA) Logical Object: AOTS The Laser Bias Current Failure alarm occurs on an amplifier card (OPT-BST, OPT-PRE, OPT-AMP-C, and OPT-AMP-17-C), 40-SMR1-C, and 40-SMR2-C cards when the laser control circuit fails or if the laser itself fails service.
Page 297: Clear The Lasereol Alarm
Physically Replace a Card, on page 453 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LASERTEMP-DEG Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Object: AOTS The Laser Temperature Degrade alarm occurs when the Peltier control circuit fails on an amplifier card (OPT-BST, OPT-PRE, OPT-AMP-C, and OPT-AMP-17-C).
Page 298: License-Expired
Alarm Troubleshooting LICENSE-EXPIRED If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LICENSE-EXPIRED Default Severity: Critical (CR), Service-Affecting (SA) Logical Object: EQPT The License Expired (LICENSE-EXPIRED) alarm is raised when an evaluation license or a temporary license expires and there is no other valid license installed on the device.
Page 299: Clear The Lic-Expiring-Shortly Alarm
Procure and install a permanent license. For more information on installing a license, see the Licensing Configuration guide. If the alarm does not get cleared, you need to report a Service-Affecting (SA) problem. Log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or log into http://www.cisco.com/c/ Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 300: Lic-Missing
The alarm clears when the control channel or TE link is restored. Note LMP-FAIL occurs independently of the condition hierarchy between LMP-SD, on page 256, LMP-SF, on page 257, or LMP-UNALLOC, on page 259. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 301: Clear The Lmp-Fail Alarm
IS: • Click the Provisioning > Comm Channels > LMP > TE links tab. • If the status does not say IS, change it and click Apply. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 302: Lmp-Sd
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LMP-SD Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 303: Lmp-Sf
LMP Failure Direction If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LMP-SF Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: GE The LMP Data Link Signal Fail condition notifies the near-end user of a far-end problem (and thus is NSA for the near end).
Page 304 Table 15: Transponder Trunk Alarms that Cause LMP-SF Trunk Port Alarm LMP Failure Direction OTUK-LOF OTUK-AIS OTUK-SF ODUK-SF-PM ODUK-SF-TCM1 ODUK-SF-TCM2 SF FEC-MISM Table 16: Transponder Client Alarms that Cause LMP-SF Client Alarm LMP Failure Direction SIGLOSS SYNCLOSS CARLOSS Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 305: Lmp-Unalloc
Alarm Troubleshooting LMP-UNALLOC If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LMP-UNALLOC Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: GE The LMP Data Link Unallocated condition is raised when the control card receives an LMP link summary or channel status message reporting that the data link as unallocated for data traffic.
Page 306: Local-Cert-Issued-For-Future-Date
This alarm is cleared when the validity time of the active certificate chain is less than or equal to the node time. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LOCAL-CERT-EXPIRING-WITHIN-30-DAYS Default Severity: Major (MJ), Non-Service-Affecting (NSA)
Page 307: Clear The Local-Sudi-Cert-Verification-Failed Alarm
This alarm is cleared when the verification of an active SUDI certificate passes. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LOCAL-CERT-EXPIRED Default Severity: Major (MJ), Non-Service-Affecting (NSA) Logical Object: EQPT The Local Certificate Expired alarm is raised when the validity of an active certificate chain expires.
Page 308: Clear The Local-Fault Alarm
Clear a Lock-On or Lockout Command, on page 447 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 309: Lockout-Req (2R, Eqpt, Escon, Fc, Ge, Isc)
Clear a Lock-On or Lockout Command, on page 447 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LOCKOUT-REQ (TRUNK) Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: TRUNK...
Page 310: Lof (Bits)
Clear a Lock-On or Lockout Command, on page 447 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LOF (BITS) Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Object: BITS The Loss of Frame (LOF) BITS alarm occurs when a port on the control card BITS input detects an LOF on the incoming BITS timing reference signal.
Page 311: Lof (Trunk)
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LOF (TRUNK) Default Severity: Critical (CR), Service-Affecting (SA) Logical Object: TRUNK, OCN The Loss of Frame for the DWDM trunk applies to the trunk optical or electrical signal that is carried to TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G, TXP_MR_10E, TXP_MR_10E_C, TXP_MR_10E_L,...
Page 312: Logbufr90
5000 entries is over 90 percent full. LOGBUFR90 will clear if CTC recovers. If it does not clear, LOGBUFROVFL occurs. Note LOGBUFR90 is an informational alarm and does not require troubleshooting. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 313: Logbufrovfl
Restart the CTC sessions. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LO-LASERBIAS Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Objects: EQPT, OCN/STMN, PPM The Equipment Low Transmit Laser Bias Current alarm is raised against the TXP and MXP card laser performance.
Page 314: Lo-Lasertemp
Alarm Troubleshooting LO-LASERTEMP If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LO-LASERTEMP Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Objects: EQPT, OCN/STMN, PPM The Equipment Low Laser Optical Transceiver Temperature alarm applies to the TXP and MXP cards.
Page 315: Clear The Lom Alarm
Physical Card Reseating, Resetting, and Replacement, on page 451 section. If the alarm does not get cleared, you need to report a Service-Affecting (SA) problem. Log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or log into http://www.cisco.com/c/ Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 316: Lop-P
Step 2 Verify the circuit size listed in the Size column. If the size is different from what is expected, such as an STS3c instead of an STS1, this causes the alarm. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 317: Lo-Rxpower
1. Check the PM of the TRUNK-RX port. Verify that received power is above the optics threshold: 3. Determine whether a bulk attenuator is specified by the Cisco TransportPlanner design. If so, verify that the proper fixed attenuation value has been used.
Page 318: Los (2R)
If instead the alarm condition does not clear, move to next step. Step 2 Step 3 Determine whether a bulk attenuator is specified by the Cisco TransportPlanner design. If so, verify that the proper fixed attenuation value has been used. Step 4...
Page 319: Los (Bits)
Configuration guide. Refer to the SFP/XFP plug-in specifications located in the Installing the GBIC, SFP, SFP+, and XFP Optical Modules in Cisco ONS PlatformsInstalling the GBIC, SFP, SFP+, QSFP, XFP, CXP, CFP and CPAK Optical Modules in Cisco NCS Platforms document.) If an incorrect threshold has been set, adjust it to a value within...
Page 320: Clear The Los (Bits) Alarm
If wiring is good, verify that the BITS clock is operating properly. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LOS (ESCON) Default Severity: Critical (CR), Service-Affecting (SA) Logical Object: ESCON The ESCON LOS alarm occurs on the TXP_MR_2.5G or TXPP_MR_2.5G card when there is a loss of signal...
Page 321 Note guide. PPM (SFP) specifications are listed in the the Installing the GBIC, SFP, SFP+, and XFP Optical Modules in Cisco ONS PlatformsInstalling the GBIC, SFP, SFP+, QSFP, XFP, CXP, CFP and CPAK Optical Modules in Cisco NCS Platforms document.
Page 322: Los (Isc)
Clear the LOS (2R) Alarm, on page 272 procedure. If the alarm does not get cleared, you need to report a Service-Affecting (SA) problem. Log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or log into http://www.cisco.com/c/ Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 323: Los (Ots)
Verify the alarm is valid, then perform the following steps for both DWDM nodes connected to the span identified in Step 1. a) Double-click the card directly connected to the span (either the OPT-BST or the OSC-CSM). Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 324: Los (Trunk)
Note c/en/us/support/index.html for more information or call Cisco TAC ( 1 800 553-2447) in order to report a service-affecting problem. Step 4 If the network ALS setting on the DWDM nodes that you are troubleshooting is Auto Restart, continue with Fix a Fiber Cut;...
Page 325: Clear The Los (Trunk) Alarm
If the alarm condition does not clear, move to next step. 4. Verify whether a bulk attenuator is specified in the Cisco TransportPlanner design. If so, verify that the proper fixed attenuation value has been used.
Page 326: Los-O
Test the line as close to the receiving card as possible. If the alarm condition does not clear, move to next step. Step 4 Verify whether a bulk attenuator is specified in the Cisco TransportPlanner design. If so, verify that the proper fixed attenuation value has been used. Step 5 If the alarm does not get cleared, you need to report a Service-Affecting (SA) problem.
Page 327 • For the 40-SMR1-C and 40-SMR2-C cards, click the Provisioning > Optical Line > Optics Thresholds tabs. Step 4 Verify that OSC Fail Low thresholds are correct according with Cisco TransportPlanner configuration file. To identify the MP value: a) In node view (single-shelf mode) or shelf view (multishelf mode), click the Provisioning > WDM-ANS >...
Page 328: Los-P (Aots, Oms, Ots)
Configuration guide for a procedure to detect a fiber cut. 4. Check the Internal Connections file generated by Cisco Transport Planner for the node where the errored card is located. If necessary, recable the node cabling in accordance with the MP file connections list. To cable a DWDM node, refer to the Turn Up a Node chapter in the Configuration guide.
Page 329 Step 4 Check the Internal Connections file generated by Cisco Transport Planner for the node where the errored card is located. If necessary, recable the node cabling in accordance with the MP file connections list. To cable a DWDM node, refer to the Turn Up a Node chapter in the Configuration guide.
Page 330: Los-P (Och)
Configuration guide for a procedure to detect a fiber cut. Check the Internal Connections file generated by Cisco TransportPlanner for the node where the card is located. If necessary, recable the node in accordance with the MP file connections list. For procedures to cable a DWDM node, refer to the Turn Up a Node chapter of the Configuration guide.
Page 331 Step 4 Check the Internal Connections file generated by Cisco TransportPlanner for the node where the card is located. If necessary, recable the node in accordance with the MP file connections list. For procedures to cable a DWDM node, refer to the Turn Up a Node chapter of the Configuration guide.
Page 332 • For the MXP_2.5G_10G card, click the Performance > Optics PM > Current Values > Trunk Port tabs. Step 8 Use a standard power meter to measure actual transmit optical power for the following cards as applicable: • GE-XP • 10GE-XP • ADM-10G Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 333: Los-P (Trunk)
TXPP_MR_2.5G, MXP_MR_2.5G, MXPP_MR_2.5G, GE-XP, 10GE-XP, ADM-10G, OTU2_XP, 40G-MXP-C, 40E-MXP-C, 40ME-MXP-C, 40E-TXP-C, 40-ME-TXP-C, and every ITU-T line card. Note The MXP_2.5G_10E has no LOS-P (TRUNK) option, because ITU-T G.709 encapsulation on the card cannot be disabled. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 334: Clear The Los-P (Trunk) Alarm
Configuration guide for a procedure to detect a fiber cut. 5. Check the Internal Connections file generated by Cisco TransportPlanner for the node containing the alarmed card. If necessary, recable the node in accordance with the MP file connections list. For procedures to cable a DWDM node, refer to the Turn Up a Node chapter of the Configuration guide.
Page 335: Los-Raman (Ots)
Configuration guide for a procedure to detect a fiber cut. Step 5 Check the Internal Connections file generated by Cisco TransportPlanner for the node containing the alarmed card. If necessary, recable the node in accordance with the MP file connections list. For procedures to cable a DWDM node, refer to the Turn Up a Node chapter of the Configuration guide.
Page 336: Clear The Los-Raman Condition
TXPP_MR_2.5G, TXP_MR_10E, TXP_MR_10E_C, TXP_MR_10E_L, MXP_2.5G_10G, OC192-XFP, ADM-10G, and OTU2_XP card transmitted optical signal power. LO-TXPOWER occurs when the measured optical power of the transmitted signal falls under the threshold. The threshold value is user-provisionable. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 337: Clear The Lo-Txpower Alarm
Set the trunk port to OOS,DSBLD (ANSI) or Locked,disabled (ETSI) state and then back into the IS (ANSI) or Unlocked (ETSI) state. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LPBKCRS Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Objects: STSMON, STSTRM The Loopback Cross-Connect condition indicates that there is a software cross-connect loopback active between an optical card and an OC-192 card.
Page 338: Clear The Lpbkcrs Condition
Clear an STM-N Card XC Loopback Circuit, on page 457 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LPBKFACILITY (ESCON) Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: ESCON The LPBKFACILITY (ESCON) condition occurs on a TXP_MR_2.5G or TXPP_MR_2.5G card PPM (SFP)
Page 339: Lpbkfacility (Fc)
XP, or ADM-10G Circuit Paths With Loopbacks, on page Note For general information about MXP and TXP cards and provisioning them, refer to the Provision Transponder and Muxponder Cards chapter in the Cisco ONS 15454 DWDM Configuration GuideCisco NCS 2000 Series Configuration Guide. Clear the LPBKFACILITY (FC) Condition SUMMARY STEPS 1.
Page 340: Clear The Lpbkfacility (Ge) Condition
Clear an MXP, TXP, GE-XP, 10GE-XP, and ADM-10G Card Loopback Circuit, on page 455 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LPBKFACILITY (ISC) Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: ISC A Loopback Facility condition for an ISC port occurs when a software facility (line) loopback is active for a TXPP_MR_2.5G or TXP_MR_2.5G client PPM (SFP) provisioned at the ISC port rate.
Page 341: Lpbkfacility (Trunk)
Clear an MXP, TXP, GE-XP, 10GE-XP, and ADM-10G Card Loopback Circuit, on page 455 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LPBKTERMINAL (ESCON) Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: ESCON The LPBKTERMINAL (ESCON) condition occurs on a TXP_MR_2.5G or TXPP_MR_2.5G card PPM (SFP)
Page 342: Clear The Lpbkterminal (Escon) Condition
Clear an MXP, TXP, GE-XP, 10GE-XP, and ADM-10G Card Loopback Circuit, on page 455 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LPBKTERMINAL (FC) Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: FC A Loopback Terminal condition for the FC payload occurs on an FC when a software terminal (inward) loopback is active for an MXP_MR_2.5G, MXPP_MR_2.5G, TXP_MR_2.5G, TXPP_MR_2.5G, GE-XP,...
Page 343: Lpbkterminal (Ge)
Clear an MXP, TXP, GE-XP, 10GE-XP, and ADM-10G Card Loopback Circuit, on page 455 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LPBKTERMINAL (ISC) Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: ISC A Loopback Terminal condition for an ISC port occurs when a software terminal (inward) loopback is active for a TXPP_MR_2.5G or TXP_MR_2.5G client PPM (SFP) provisioned at the ISC port rate.
Page 344: Lpbkterminal (Trunk)
Clear an MXP, TXP, GE-XP, 10GE-XP, and ADM-10G Card Loopback Circuit, on page 455 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LPBKTERMINAL (TRUNK) Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA) Logical Object: TRUNK A Loopback Terminal condition on MXP or TXP trunk card indicates that there is an active terminal (inward) loopback on the port.
Page 345: Clear The Lsc-Not-Present-Mic-In-Use Alarm
Install LSC if use MIC or use LSC option is checked in CTC. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). LWBATVG Default Severity: Major (MJ), Service-Affecting (SA)
Page 346: Clear The Man-Laser-Restart Condition
Set the ALS Mode to a value different from Manual Restart or Manual Restart for test. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). MAN-REQ Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 347: Manswtoint
The Manual Switch To Second Reference condition occurs when the NE timing source is manually switched to a second timing source. Note MANSWTOSEC is an informational condition and does not require troubleshooting. MANSWTOTHIRD Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 348: Manual-Req-Span (2R, Escon, Fc, Ge, Isc, Ocn/Stmn, Ots)
The MEA alarm also occurs when an old AIP board with a 2-A fuse is installed in a newer ANSI 10-Gbps-compatible shelf assembly. Clear the MEA (AIP) Alarm SUMMARY STEPS 1. Complete the Replace the Alarm Interface Panel, on page 461 procedure. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 349: Mea (Ppm)
In the Create PPM dialog box, choose the card PPM (SFP) number from the drop-down list (for example, PPM 1). e) Choose the PPM (SFP) type from the second drop-down list, for example PPM (1 Port). Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 350: Mea (Shelf)
Step 1 (For the first scenario) Ensure that the shelves in the node are either ANSI only or ETSI only. Step 2 (For the second scenario) Disconnect the newly connected subtended shelf. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 351: Mem-Gone
Alarm Troubleshooting MEM-GONE If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). MEM-GONE Default Severity: Major (MJ), Service-Affecting (SA) Logical Object: EQPT The Memory Gone alarm occurs when data generated by software operations exceeds the memory capacity of the control cards.
Page 352: Clear The Mfgmem Alarm
If the reset card has not rebooted successfully, or the alarm has not cleared, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). MS-AIS Default Severity: Not Reported (NR), Non-Service-Affecting (NSA)
Page 353: Ms-Deg
Alarm Troubleshooting MS-DEG If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). MS-DEG Default Severity:Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: STM1E The Multiplex Section Signal Degrade condition is similar to the...
Page 354: Ms-Exc
Clear the RS-EOC Alarm, on page 381 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). MS-EXC Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: STM1E...
Page 355: Clear The Ms-Rfi Condition
Clear the main alarm. See the appropriate alarm section in this chapter for the procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). MT-OCHNC Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 356: Clear The No-Shared-Ciphers Alarm
Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Object: PPM The Non-Cisco PPM Inserted condition occurs when a PPM that is plugged into a card port fails the security code check. The check fails when the PPM used is not a Cisco PPM.
Page 357: Clear The Node-Factory-Mode Alarm
(or) Restore the database. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). NOT-AUTHENTICATED Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Object: SYSTEM The NOT-AUTHENTICATED alarm is raised by CTC (not by the NE) when CTC fails to log into a node.
Page 358: Ochnc-Inc
Alarm Troubleshooting OCHNC-INC If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OCHNC-INC Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: OCHNC-CONN The Optical Channel (OCH) Incomplete Cross-Connection condition is raised when an OCH cross connection on a two-way circuit is deleted.
Page 359: Clear The Ochnc-Inc Alarm
(with the highest sequence number). If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OCHNC-SIP Default Severities: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Objects: OTS The OCHNC Startup in Progress(SIP) alarm is raised when an OCHNC is created and the optical regulation to bring the traffic up is in progress.
Page 360: Ochterm-Inc
Alarm Troubleshooting OCHTERM-INC If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OCHTERM-INC Default Severity: Not Reported (NR), Non-Service-Affecting (NSA) Logical Object: OCHTERM The Optical Termination Incomplete condition is raised against an OCH termination of there is no peer OCH termination at the other end of a span.
Page 361: Clear The Oduk-1-Ais-Pm Condition
Look for and clear the LOS (2R) alarm on the far-end client. This should clear the ODUK-1-AIS-PM condition on the trunk. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). ODUK-2-AIS-PM Default Severity: Not Reported (NR), Non-Service-Affecting (NSA) Logical Object: TRUNK The ODUK-2-AIS-PM is a secondary condition raised on MXP and ADM-10G cards trunk signals when they experience an LOS (2R).
Page 362: Clear The Oduk-3-Ais-Pm Condition
Clear the ODUK-1-AIS-PM Condition, on page 315 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). ODUK-4-AIS-PM Default Severity: Not Reported (NR), Non-Service-Affecting (NSA) Logical Object: TRUNK The ODUK-4-AIS-PM is a secondary condition raised on MXP and ADM-10G cards trunk signals when they experience an LOS (2R).
Page 363: Oduk-Ais-Pm
Clear the upstream alarms using the Clear the LOS (OCN/STMN) Procedure located in the Troubleshooting guide. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). ODUK-BDI-PM Default Severity: Not Reported (NR), Non-Service-Affecting (NSA) Logical Object: TRUNK The ODUK Backward Defect Indicator (BDI) PM condition applies to TXP_MR_10G, TXP_MR_2.5G,...
Page 364: Clear The Oduk-Bdi-Pm Condition
Clear the OTUK-BDI Condition, on page 341 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). ODUK-LCK-PM Default Severity: Not Reported (NR), Non-Service-Affecting (NSA) Logical Object: TRUNK The ODUK Locked Defect (LCK) PM condition applies to TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G,...
Page 365: Oduk-Oci-Pm
Verify the fiber connectivity at nodes upstream. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). ODUK-SD-PM Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: TRUNK The ODUK Signal Degrade (SD) PM condition applies to TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G,...
Page 366: Oduk-Sf-Pm
Clear the OTUK-SD Condition, on page 345 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). ODUK-SF-PM Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: TRUNK The ODUK Signal Fail (SF) PM condition (ODUK-SD-PM) applies to TXP_MR_10G, TXP_MR_2.5G,...
Page 367: Clear The Oduk-Tim-Pm Condition
1. Use filler cards to fill the empty slots. Blank cards are not detected by the software. For more details about the filler cards, see the Cisco NCS 2000 Series Hardware Installation Guide. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 368: Optntwmis
Use filler cards to fill the empty slots. Blank cards are not detected by the software. For more details about the filler cards, see the Cisco NCS 2000 Series Hardware Installation Guide. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html...
Page 369: Clear The Opwr-Hdeg Alarm
ACT/SBY LED indicates an active card. A red ACT/SBY LED indicates a failed card. Verify that the power read by photodiode on the port is within the expected range as projected by Cisco TransportPlanner. The application generates a spreadsheet of values containing this information.
Page 370 A red ACT/SBY LED indicates a failed card. Step 3 Verify that the power read by photodiode on the port is within the expected range as projected by Cisco TransportPlanner. The application generates a spreadsheet of values containing this information.
Page 371: Opwr-Hfail
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/ index.html for more information or call Cisco TAC (1 800 553-2447). OPWR-HFAIL Default Severity: Critical (CR), Service-Affecting (SA) Logical Objects: AOTS, OCH, OMS, OTS The Output Power Failure alarm occurs on an amplifier card (OPT-BST, OPT-PRE, OPT-AMP-C, EDRA-x-xx, or OPT-AMP-17-C) AOTS port;...
Page 372: Clear The Opwr-Hfail Alarm
OPWR-LDEG Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Objects: AOTS, OCH, OCH-TERM, OMS, OTS Clear the OPWR-LDEG Alarm SUMMARY STEPS 1. Complete the Clear the OPWR-HDEG Alarm, on page 323 procedure. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 373: Opwr-Lfail
Clear the OPWR-HDEG Alarm, on page 323 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OPWR-LFAIL Default Severity: Critical (CR), Service-Affecting (SA Logical Objects: AOTS, OCH, OCH-TERM, OMS, OTS...
Page 374: Otdr-Absolute-A-Exceeded-Rx
In the OSRI column, choose OFF from the drop-down list. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OTDR-ABSOLUTE-A-EXCEEDED-RX Default Severities: Major (MJ), Non-Service-Affecting (NSA)
Page 375: Clear The Otdr-Absolute-A-Exceeded-Tx Alarm
• The absolute threshold check is deactivated. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OTDR-ABSOLUTE-R-EXCEEDED-RX Default Severities: Major (MJ), Non-Service-Affecting (NSA) Logical Object: EQPT The Optical Time Domain Reflectometer (OTDR) Absolute Reflectance Threshold Exceeded in Rx Direction alarm is raised when the reflectance event in the last scan exceeds the absolute threshold in the Rx direction.
Page 376: Clear The Otdr-Absolute-R-Exceeded-Tx Alarm
• The absolute threshold check is deactivated. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OTDR-BASELINE-A-EXCEEDED-RX Default Severities: Major (MJ), Non-Service-Affecting (NSA) Logical Object: EQPT...
Page 377: Clear The Otdr-Baseline-A-Exceeded-Tx Alarm
• The absolute check is activated. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OTDR-BASELINE-R-EXCEEDED-RX Default Severities: Major (MJ), Non-Service-Affecting (NSA) Logical Objects: PPM...
Page 378: Clear The Otdr-Baseline-R-Exceeded-Tx Alarm
• The reflectance event is below the threshold. • The absolute threshold check is activated. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OTDR-FAST-FAR-END-IN-PROGRESS Default Severity: Minor (MN) Logical Object: EQUIPMENT The OTDR-FAST-FAR-END-IN-PROGRESS alarm is raised when a fast scan is started on the remote side.
Page 379: Otdr-Fast-Scan-In-Progress-Tx
Cancel. The scan is stopped on both the sides. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OTDR-FAST-SCAN-IN-PROGRESS-TX Default Severities: Minor (MI), Non-Service-Affecting (NSA)
Page 380: Otdr-Fiber-End-Not-Detected-Tx
If the fiber is affected by high reflections or if the fiber is longer than 100 km, the fiber end cannot be found. Hence, the alarm will not be cleared. If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OTDR-HYBRID-FAR-END-IN-PROGRESS Default Severity: NA Logical Object: EQUIPMENT The OTDR-HYBRID-FAR-END-IN-PROGRESS alarm is raised when a hybrid scan is started on the remote side.
Page 381: Otdr-Hybrid-Scan-In-Progress-Rx
Cancel. The scan is stopped on both the sides. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OTDR-HYBRID-SCAN-IN-PROGRESS-TX Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 382: Clear The Otdr-Orl-Threshold-Exceeded-Rx Alarm
Alternatively, change the ORL threshold from Provisioning > WDM-ANS > OTDR > Side > Baseline Thresholds tab. If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OTDR-ORL-THRESHOLD-EXCEEDED-TX Default Severity: Minor (MN),...
Page 383: Clear The Otdr-Orl-Training-Failed-Rx Alarm
If the scan shows high reflections, clean the connectors where the reflections are too high or change the corresponding patchcords. If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OTDR-ORL-TRAINING-FAILED-TX Default Severity: Minor (MN) Logical Object: EQUIPMENT The OTDR-ORL-TRAINING-FAILED-TX alarm is raised if the training phase cannot find valid calibration data.
Page 384: Otdr-Orl-Training-In-Progress-Tx
Alarm Troubleshooting OTDR-ORL-TRAINING-IN-PROGRESS-TX If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OTDR-ORL-TRAINING-IN-PROGRESS-TX Default Severity: NA Logical Object: EQUIPMENT The OTDR-ORL-TRAINING-IN-PROGRESS-TX alarm is raised if the Optical Return Loss (ORL) is started in the fast mode on the Tx side.
Page 385: Otdr-Otdr-Training-Failed-Tx
If the scan shows high reflections, clean the connectors where the reflections are too high or change the corresponding patchcords. If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OTDR-SCAN-FAILED Default Severities: Major (MJ), Non-Service-Affecting (NSA) Logical Object: EQPT The Optical Time Domain Reflectometer (OTDR) scan failed alarm is raised when the OTDR scan fails and no result is sent to the user.
Page 386: Otdr-Scan-Not-Completed
Cancel. The scan is stopped on both the sides. If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OTUK-AIS Default Severity: Not Reported (NR), Non-Service-Affecting (NSA) Logical Object: TRUNK The Optical Transport Unit (OTUK) AIS condition applies to TXP_MR_10G, TXP_MR_2.5G,...
Page 387: Clear The Otuk-Ais Condition
Clear the AIS Condition, on page 116 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OTUK-BDI Default Severity: Not Reported (NR), Non-Service-Affecting (NSA) Logical Object: TRUNK The Section Monitoring Backward Defect Indication (OTUK BDI) condition applies to TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G, TXP_MR_10E, TXP_MR_10E_C, TXP_MR_10E_L, MXP_2.5G_10G,...
Page 388: Otuk-Iae
(For specific procedures to use the test set equipment, consult the manufacturer.) If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OTUK-IAE Default Severity: Minor (MN), Non-Service-Affecting (NSA)
Page 389: Clear The Otuk-Iae Alarm
For specific procedures to use the test set equipment, consult the manufacturer. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OTUK-LOF Default Severity: Critical (CR), Service-Affecting (SA) Logical Object: TRUNK The Optical Transport Unit Loss of Frame (OTUK-LOF) alarm applies to TXP_MR_10G, TXP_MR_2.5G,...
Page 390: Clear The Otuk-Lof Alarm
Technical Support numbers for your country. OTUK-SD Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: TRUNK Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 391: Clear The Otuk-Sd Condition
If the problem does not clear, the transmitter at the other end of the optical line could be failing and require replacement. Refer to the Physical Card Reseating, Resetting, and Replacement, on page 451 section. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 392: Otuk-Sf
Alarm Troubleshooting OTUK-SF If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OTUK-SF Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: TRUNK The OTUK-SF condition applies to TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G, TXP_MR_10E, TXP_MR_10E_C, TXP_MR_10E_L, MXP_2.5G_10G, MXP_2.5G_10E, ADM-10G, and OTU2_XP cards...
Page 393: Clear The Otuk-Tim Condition
Clear the TIM Alarm, on page 415 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). OUT-OF-BUNDLE Default Severity: • On GE physical ports: Minor (MN), Non-Service-Affecting (NSA) •...
Page 394: Out-Of-Sync
After the PPM (SFP) is created, provision the port data rate: a) In the Pluggable Ports area, click Create. b) In Create Port dialog box, choose ONE_GE from the Port Type drop-down list. c) Click OK. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 395: Over-Temp-Unit-Prot
Verify that the rack is installed properly. For proper airflow and cooling of the shelf, the shape of the vertical posts of the rack should be such that the airflow vents are not covered. For more information about the installation, refer to the Hardware Installation Guide. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 396: Param-Mism
This can be verified in CTC if the patch is visible in the active folder. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/ index.html for more information or call Cisco TAC (1 800 553-2447). Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 397: Patch-Download-Failed
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/ index.html for more information or call Cisco TAC (1 800 553-2447). PAYLOAD-UNKNOWN Default Severity: Critical (CR), Service-Affecting (SA) Logical Object: PPM The AR_MXP and AR_XP cards support auto-sensing of client payloads.
Page 398: Pdi-P
Alarm Troubleshooting PDI-P If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). PDI-P Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: STSMON, STSTRM PDI-P is a set of application-specific codes indicating a signal label mismatch failure (SLMF) in the NCS STS path overhead.
Page 399: Clear The Pdi-P Condition
Verify that the Status column lists the circuit as active. c) If the Status column lists the circuit as PARTIAL, wait 10 minutes for the NCS to initialize fully. If the PARTIAL status does not change after full initialization, call Cisco TAC (1 800 553-247). Step 2 After determining that the circuit is DISCOVERED, ensure that the signal source to the card reporting the alarm is working.
Page 400: Peer-Cert-Verification-Failed
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). PEER-CERT-VERIFICATION-FAILED Default Severity: Major (MJ), Non-Service-Affecting (NSA) Logical Object: OTN The Peer Certificate Verification Failed alarm is raised when the verification of a peer certificate in the card fails.
Page 401: Peer-Noresponse
Clear the Service-Affecting (SA) alarm at the remote data port. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). PEER-NORESPONSE Default Severity: Major (MJ), Service-Affecting (SA)
Page 402: Clear The Pmd-Deg Alarm
Network-level alarm correlation is only supported for MSTP communication alarms. It is not supported for equipment alarms. Clear the PMI Condition SUMMARY STEPS 1. Clear the root-cause service-affecting alarm by using one of the following procedures, as appropriate: Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 403: Port-Comm-Fail
To delete PPM provisioning, see the "DLP-G727 Delete PPM Provisioning" task in the Installing the GBIC, SFP, SFP+, and XFP Optical Modules in Cisco ONS PlatformsInstalling the GBIC, SFP, SFP+, QSFP, XFP, CXP, CFP and CPAK Optical Modules in Cisco NCS Platforms document.
Page 404: Port-Fail
To provision a PPM, see the "DLP-G726 Preprovisioning a Multirate PPM" task in the Installing the GBIC, SFP, SFP+, and XFP Optical Modules in Cisco ONS PlatformsInstalling the GBIC, SFP, SFP+, QSFP, XFP, CXP, CFP and CPAK Optical Modules in Cisco NCS Platforms document.
Page 405: Ppr-Bdi
1. To clear the PPR-BDI condition, clear the PPR-FDI and PPR-TRIG-EXCD alarm on the OTU2_XP card. DETAILED STEPS To clear the PPR-BDI condition, clear the PPR-FDI and PPR-TRIG-EXCD alarm on the OTU2_XP card. If the problem does not clear, see to the CRS documentation for more information. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 406: Ppr-Fdi
FEC modes and Proactive Protection Regen is enabled. The alarm occurs when the pre-FEC BER of the incoming optical signal exceeds the trigger threshold value. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 407: Clear The Ppr-Trig-Excd Condition
Refer to the “Physical Card Reseating, Resetting, and Replacement” section . If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). PRBS-ENABLED Default Severities: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Objects: OCH Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 408: Clear The Prbs-Enabled Alarm
If the troubleshooting procedure does not clear the alarm, log into the Technical Support Website at http://www.cisco.com/ c/en/us/support/index.html or call the Cisco Technical Assistance Center (1 800 553-2447) to report the problem. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 409: Protna
Until this alarm is cleared, provisioning on the GE_XP and 10GE_XP cards is not possible The Provisioning Mismatch (PROV-MISMATCH) alarm is raised against a TNC/TNCS/TNCE/TNCS-O card under one of the following circumstances: Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 410: Clear The Prov-Mismatch Alarm
Click the Maintenance > Info tabs. iii. Record the value shown in the Value column. b) Remove the incorrect PPM connector: i. Unplug the PPM connector and fiber from the reporting card. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 411 Replace the unit with the correct PPM connector: i. Plug the fiber into a Cisco-supported PPM connector. For more information about supported PPMs, refer to the Installing the GBIC, SFP, SFP+, and XFP Optical Modules in Cisco ONS PlatformsInstalling the GBIC, SFP, SFP+, QSFP, XFP, CXP, CFP and CPAK Optical Modules in Cisco NCS Platforms document.
Page 412: Ptim
If the troubleshooting procedure does not clear the alarm, log into the Technical Support Website at http://www.cisco.com/ c/en/us/support/index.html or call the Cisco Technical Assistance Center (1 800 553-2447) to report the problem. PTIM Default Severity: Major (MJ), Service-Affecting (SA) Logical Object: TRUNK, EQPT The Payload Type Identifier Mismatch alarm occurs when there is a mismatch between the way the ITU-T G.709 encapsulation option is configured on MXP_2.5G_10G, TXP_MR_10G, TXP_MR_2.5G, TXP_MR_10E,...
Page 413: Pwr-Con-Lmt
The Equipment Power Failure at Connector A alarm occurs when there is no power supply from the main power connector to the equipment. This alarm occurs on the electrical interface assemblies (EIA), control card, or I/O cards. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 414: Clear The Pwr-Fail-A Alarm
If the alarm does not clear, physically replace the power cable connection to the connector. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 415: Pwr-Fail-B
Clear the PWR-FAIL-A Alarm, on page 368 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). PWR-FAIL-RET-A Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Object: EQPT The Equipment Power Failure at Connector A alarm occurs when there is no power supplied to the backup power connector on the shelf.
Page 416: Pwr-Fail-Ret-B
Clear the PWR-FAIL-A Alarm, on page 368 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). PWR-FAIL-RET-B Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Object: EQPT The Equipment Power Failure at Connector B alarm occurs when there is no power supplied to the backup power connector on the shelf.
Page 417: Clear The Pwr-Prot-On Alarm
LINE-RX port and the customer fibre. After the inspection, a new Raman Calibration is triggered and if the physical problem is fixed, the alarm will clear. 2. If the alarm is caused by a set-up problem, re-verify all node installation steps and manually trigger a Raman Calibration. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 418: Raman-Calibration-Pending
If the alarm is caused by a set-up problem, re-verify all node installation steps and manually trigger a Raman Calibration. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). RAMAN-CALIBRATION-PENDING Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 419: Clear The Raman-G-Not-Reached Alarm
If the troubleshooting procedure does not clear the alarm, log into the Technical Support Website at http://www.cisco.com/ c/en/us/support/index.html or call the Cisco Technical Assistance Center (1 800 553-2447) to report the problem. REMOTE-FAULT Default Severity: Major (MJ), Service-Affecting (SA) SONET Logical Objects: ETH...
Page 420: Rep-Link-Flapping
The alarm is raised against the REP port facing the immediate loss of adjacency. The alarm is raised on the REP peer port and two peer REP ports impacted by the loss of adjacency based on the two scenarios listed. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 421: Clear The Rep-Neihb-Adj-Fail Alarm
The alarm is raised at all REP ports across all switches participating in the impacted REP segment. Clear the REP-SEGMENT-FAULT Condition SUMMARY STEPS 1. The REP-SEGMENT-FAULT alarm is cleared once the segment is complete. DETAILED STEPS The REP-SEGMENT-FAULT alarm is cleared once the segment is complete. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 422: Reroute-In-Prog
This alarm is cleared automatically when the reroute operation is complete. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). REVERT-IN-PROG Default Severities: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Objects: OTS The Revert in Progress alarm is raised when a control plane service undergoes a revert operation.
Page 423: Clear The Rfi Condition
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). RFI-L Default Severity: Not Reported (NR), Non-Service-Affecting (NSA) Logical Object: TRUNK A RFI Line condition occurs when the system detects an RFI in OC-N card SONET overhead because of a fault in another node.
Page 424: Clear The Rfi-P Condition
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: OTS The Raman Laser Shutdown (RLS) condition is raised during the Raman link turn-up phase on RAMAN-TX port of the when excessive back reflection is detected.
Page 425: Clear The Rls Condition
If the RLS condition does not clear, replace the optical cable connected to the LINE-RX port. Repeat Step 1b . If the RLS condition persists, call the Cisco TAC (1 800 553-2447) to open a Return Material Authorization (RMA) case.
Page 426: Route-Overflow
(OAM&P). The system uses the DCC on the SONET section overhead to communicate network management information. Warning Class 1 laser product. Statement 1008 Warning Class 1M laser radiation when open. Do not view directly with optical instruments. Statement 1053 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 427: Clear The Rs-Eoc Alarm
If budget loss is within parameters, ensure that fiber connectors are securely fastened and properly terminated. For more information refer to Install Cards and Fiber-Optic Cables chapter in the Configuration guide. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 428 Install Cards and Fiber-Optic Cables chapter in the Configuration guide. Step 8 Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 429: Rs-Tim
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/ index.html for more information or call Cisco TAC (1 800 553-2447). If the Technical Support technician tells you to reseat the card, complete the Remove and Reinsert (Reseat) Any Card , on page 452 procedure.
Page 430: Sbytcc-Neintclk
MANSWTOSEC , on page 301 • MANSWTOTHIRD , on page 301 • SWTOPRI , on page 407 • SWTOSEC , on page 408 • SWTOTHIRD , on page 408 • SYNC-FREQ , on page 409 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 431: Sd (Trunk)
Node Settings chapter in the Configuration guide. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SD (TRUNK) Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 432: Sd-L
Physical Card Reseating, Resetting, and Replacement, on page 451 section. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SD-L Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: STMN...
Page 433: Sd-L (Trunk)
Alarm Troubleshooting SD-L (TRUNK) If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SD-L (TRUNK) Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: TRUNK A Signal Degrade (SD) condition on the trunk occurs when the quality of an optical signal to the MXP_2.5G_10G, TXP_MR_10G, TXP_MR_2.5G, TXP_MR_10E, TXP_MR_10E_C, TXP_MR_10E_L,...
Page 434: Clear The Sd-P Condition
Clear the SD (TRUNK) Condition, on page 385 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SDBER-EXCEED-HO Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: VCMON-HP, VCTRM-HP The Signal Degrade Threshold Exceeded for High Order condition indicates that the signal degrade BER threshold has been exceeded for a high-order (VC-4) path on optical (traffic) cards.
Page 435: Clear The Sdber-Exceed-Ho Condition
Node chapter of the Configuration guide. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SEQ-MISMATCH-COUNT Default Severity: Minor (MN) Logical Object: TRUNK (OTU) The Sequence Mismatch Count alarm is raised on the OTU trunk port in the WSE card.
Page 436: Sf (Trunk)
ESD jack located on the lower-right edge of the shelf assembly. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SF-L Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 437: Clear The Sf-L Condition
Clear the SD (TRUNK) Condition, on page 385 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SF-L (TRUNK) Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: TRUNK A Signal Fail (SF) condition is raised on the trunk when the quality of an incoming optical signal to the MXP_2.5G_10G, TXP_MR_10G, TXP_MR_2.5G, TXP_MR_10E, TXP_MR_10E_C, TXP_MR_10E_L,...
Page 438: Sf-P
ESD wristband, refer to the Electrostatic Discharge and Grounding Guide. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SF-P Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 439: Sftwdown-Fail
An incorrect input that points to the wrong place or file, network issues, or a bad (corrupt) software package can cause this failure. If the software package is corrupt, contact the Cisco Technical Assistance Center (TAC) (1 800 553-2447) for assistance.
Page 440: Shelf-Comm-Fail
Alarm Troubleshooting SHELF-COMM-FAIL If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SHELF-COMM-FAIL Default Severity: Major (MJ), Service-Affecting (SA) Logical Object: SHELF The Shelf Communication Failure alarm applies to optical equipment when an NC shelf is unable to communicate with an SS shelf.
Page 441: Clear The Sh-Il-Var-Deg-High Alarm
Physically Replace a Card, on page 453 procedure as appropriate. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SH-IL-VAR-DEG-LOW Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Object: OTS The Switch Insertion Loss Variation Degrade Low alarm occurs as the OSC-CSM card optical switch ages and slowly decreases its insertion loss.
Page 442: Clear The Shutter-Open Condition
Physically Replace a Card, on page 453 procedure. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SIGLOSS Default Severity: Major (MJ), Service-Affecting (SA) Logical Objects: FC, GE, ISC, TRUNK The Signal Loss on Data Interface alarm is raised on XP and MXP cards FC and ISC client data ports when there is a loss of signal.
Page 443: Sntp-Host
SNTP server/router connecting to the proxy system. Step 3 If no network problems exist, ensure that the NCS system proxy is provisioned correctly: Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 444: Soft-Verif-Fail
If proxy is correctly provisioned, refer to the Timing chapter in the Configuration guide for more information on SNTP Host. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SOFT-VERIF-FAIL Default Severity: Critical (CR), Service-Affecting (SA) Logical Object: EQPT The Software Signature Verification Failed (SOFT-VERIF-FAIL) alarm occurs under the following conditions: •...
Page 445: Clear The Spanlen-Out-Of-Range Alarm
DETAILED STEPS Step 1 Determine the maximum and minimum expected span loss values provided by Cisco TransportPlanner and confirm that they are correctly entered in CTC. Step 2 Determine whether the measured span length falls between these two values.
Page 446: Squelched
The local client raises a SQUELCHED condition if the local trunk raises one of the following alarms: • OTUK-LOF , on page 343 • OTUK-AIS , on page 340 • LOS (TRUNK) , on page 278 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 447: Clear The Squelched Condition
If no LOF or LOS is reported, determine whether any other listed remote node or local node conditions as listed here have occurred. If so, turn to the relevant section of this chapter and complete the troubleshooting procedure. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 448: Ssm-Dus
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SSM-DUS Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 449: Ssm-Lnc
SSM messages. Clear the SSM-OFF Condition SUMMARY STEPS 1. Complete the Clear the SSM-FAIL Alarm, on page 402 procedure. DETAILED STEPS Complete the Clear the SSM-FAIL Alarm, on page 402 procedure. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 450: Ssm-Prc
Alarm Troubleshooting SSM-PRC If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SSM-PRC Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: TRUNK The SSM Primary Reference Clock (PRC) Traceable condition occurs when the SONET transmission level for ADM-10G and MXP trunk ports is PRC.
Page 451: Ssm-St2
The SSM Stratum 3E (ST3E) Traceable condition indicates that the synchronization message quality level for ADM-10G and MXP trunk ports is ST3E. SSM-ST3E is a Generation 2 SSM and is used for Generation Note SSM-ST3E is an informational condition and does not require troubleshooting. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 452: Ssm-St4
• If the Sync. Messaging Enabled check box for the BITS source is checked, uncheck the box. • If the Sync. Messaging Enabled check box for the BITS source is not checked, check the box. Step 3 Click Apply. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 453: Ssm-Tnc
Alarm Troubleshooting SSM-TNC If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SSM-TNC Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: TRUNK The SSM Transit Node Clock (TNC) Traceable condition occurs when the synchronization message quality level is TNC for ADM-10G and MXP trunk ports.
Page 454: Swtosec
SYNCPRI , on page 410 alarm. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SWTOTHIRD Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Objects: EXT-SREF, NE-SREF The Synchronization Switch to Third Reference condition occurs when the NCS system has switched to a third timing source (reference 3).
Page 455: Sync-Freq
SYNCSEC , on page 411 alarm. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SYNC-FREQ Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: TRUNK The Synchronization Reference Frequency Out of Bounds condition is reported against any reference that is out of the bounds for valid references.
Page 456: Syncloss
Minor (MN), Non-Service-Affecting (NSA) for EXT-SREF; Major (MJ), Service-Affecting (SA) for NE-SREF (For SONET) Minor (MN), Non-Service-Affecting (NSA) for EXT-SREF; Major (MJ), Non-Service-Affecting (NSA) for NE-SREF (For SDH) Logical Objects: EXT-SREF, NE-SREF Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 457: Clear The Syncpri Alarm
(reference 2). If SYNCSEC occurs, the ONS system should switch to a third timing source (reference 3) to obtain valid timing for the ONS system. Switching to a third timing source also triggers the SWTOTHIRD , on page 408 alarm. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 458: Clear The Syncsec Alarm
Alarm Troubleshooting chapter of the Troubleshooting guide. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SYNCTHIRD Default Severity: Minor (MN), Non-Service-Affecting (NSA)
Page 459: Sysboot
Wait ten minutes to verify that the control card you reset completely reboots and becomes the standby card. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). SYSBOOT Default Severity: Major (MJ), Service-Affecting (SA) Logical Object: NE The System Reboot alarm indicates that new software is booting on the control card.
Page 460: Clear The Temp-Lic Alarm
Procure and install a permanent license. For more information on installing a license, see the Licensing Configuration guide. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). TEMP-MISM Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: NE Temperature Reading Mismatch Between Control Cards is raised when the temperature readings on the two control cards are out of range of each other by more than some predefined difference (such as 5 degrees C).
Page 461: Clear The Tim Alarm
Compare the Current Transmit String and the Current Expected String entries in the Edit J0 Path Trace dialog box. f) If the strings differ, correct the Transmit or Expected strings and click Apply. g) Click Close. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 462: Tim-Mon
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). TIM-P Default Severity: Critical (CR), Service-Affecting (SA) for STSTRM; Default Severity: Minor (MN), Non-Service-Affecting (NSA) for STSMON Logical Object: STSMON, STSTRM The TIM Path alarm occurs when the expected path trace string does not match the received path trace string.
Page 463: Clear The Tim-P Alarm
RFI-L , on page 377 alarm can be raised upstream. Note AIS-L and RFI-L are disabled or enabled in the Provisioning > EC1 > Section Trace tab Disable AIS/RDI on TIM-S? check box. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 464: Clear The Tim-S Alarm
Click the Provisioning > Card > Operating Modes tabs. Step 3 Click the FGPA/FIRWAREUpgrade/TrafficAffectingReset button. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 465: Trail-Signal-Fail
Switch the OCHNC administrative state of the errored OCH or trunk port to IS (or Unlocked). If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). TRUNK-ODU-AIS Default Severity: Not Reported (NR)
Page 466: Trail-Signal-Fail
Alarm Troubleshooting TRAIL-SIGNAL-FAIL If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). TRAIL-SIGNAL-FAIL Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Objects: OCH, TRUNK The Trail Signal Fail condition is raised on a DWDM trunk port or OCH port to correlate with the...
Page 467: Trunk-Payload-Mism
Clear the remote client signal on the node. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). TRUNK-PAYLOAD-MISM Default Severity: Major (MJ), Service-Affecting (SA) Logical Object: OCN, OTN, GE, FC The TRUNK-PAYLOAD-MISM alarm is raised on the 10x10G-LC card, which is configured in the 10x10G muxponder mode.
Page 468: Tx-Off-Non-Cisco-Ppm
Default Severity: Major (MJ), Non-Service-Affecting (NSA) Logical Object: PPM The Laser Off Non Cisco PPM (TX-OFF-NON-CISCO-PPM) alarm occurs when the PPM plugged into a card's port fails the security code check and laser is shutdown. The check fails when the PPM used is not a Cisco PPM.
Page 469: Uneq-P
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/ index.html for more information or call Cisco TAC (1 800 553-2447). UNEQ-P Default Severity: Critical (CR), Service-Affecting (SA) Logical Object: STSMON, STSTRM An SLMF UNEQ Path alarm occurs when the path does not have a valid sender. The UNEQ-P indicator is carried in the C2 signal path byte in the SONET overhead.
Page 470: Clear The Uneq-P Alarm
If an error message dialog box appears, the VT tunnel is valid and not the cause of the alarm. c) If any other rows contain VTT, repeat Step 6, on page 424. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 471: Unit-High-Temp
Website at http://www.cisco.com/c/en/us/support/index.html for more information or log into http://www.cisco.com/ c/en/us/support/web/tsd-cisco-worldwide-contacts.html to obtain a directory of toll-free Technical Support numbers for your country. UNIT-HIGH-TEMP Default Severity: Minor (MN), Non-Service-Affecting (NSA) Logical Object: EQPT Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 472: Clearing The Unit-High-Temp Alarm
NTP-G354 Enabling Cooling Profile Using CTC. Step 7 If the cooling profile settings are proper, complete the Physically Replace a Card, on page 453 procedure for the 100G-LC-C , 10x10G-LC, or CFP-LC card. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 473: Unqual-Ppm
The Unqualified PPM Inserted condition occurs when a PPM with a nonqualified product ID is plugged into the card port; that is, the PPM passes the security code check as a Cisco PPM but is not qualified for use on the particular card.
Page 474: Usbsync
If the troubleshooting procedure does not clear the alarm, log into the Technical Support Website at http://www.cisco.com/ c/en/us/support/index.html or call the Cisco Technical Assistance Center (1 800 553-2447) to report the problem. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 475: Usb Ports Down
Wait ten minutes to verify that the card you reset completely reboots. Step 4 If the control card you reset does not reboot successfully, or the alarm has not cleared, call Cisco TAC 1 800 553-2447. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 476: Ut-Comm-Fail
The Universal Transponder Module Hardware Failure alarm is raised against MXP_2.5G_10E and TXP_MR_10E cards when a UT-COMM-FAIL alarm persists despite being reset. Clear the UT-FAIL Alarm SUMMARY STEPS 1. Complete the Physically Replace a Card, on page 453 procedure for the alarmed card. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 477: Voa-Disabled
The VOA High Degrade alarm is raised on DWDM cards when an equipped VOA exceeds the setpoint due to an internal problem. The alarm indicates that the attenuation has crossed the high degrade threshold. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 478: Clear The Voa-Hdeg Alarm
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). VOA-HFAIL Default Severity: Critical (CR), Service-Affecting (SA) Logical Objects: AOTS, OCH, OMS, OTS The VOA High Fail alarm is raised on DWDM cards when an equipped VOA exceeds the setpoint due to an internal problem.
Page 479: Clear The Voa-Ldeg Alarm
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). VOA-LFAIL Default Severity: Critical (CR), Service-Affecting (SA) Logical Objects: AOTS, OCH, OMS, OTS The VOA Low Fail alarm is raised on DWDM cards when an equipped VOA does not reach the setpoint due to an internal problem.
Page 480: Volt-Mism
Correct any incoming voltage issues. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). WAITING-TO-START Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA) Logical Object: OTS...
Page 481: Clear The Wan-Syncloss Condition
This condition is raised when you use the FORCE SPAN, FORCE RING, or MANUAL SPAN command at for a splitter-protection enabled MXP or TXP trunk port. WKSWPR is visible on the network view Alarms, Conditions, and History tabs. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 482: Wrk-Path-Recovery-Check
The alarm clears when traffic switches to the working path. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html for more information or call Cisco TAC (1 800 553-2447). Wait to Restore Condition Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Page 483: Wtr (Trunk)
• In the 40-WSS-C card, CHAN-RX port for ADD/DROP circuits and PT port for pass through circuits. Clear the WVL-DRIFT-CHAN-OFF Condition SUMMARY STEPS 1. WVL-DRIFT-CHAN-OFF condition clears in the following scenarios: DETAILED STEPS WVL-DRIFT-CHAN-OFF condition clears in the following scenarios: • OCH port is forced OOS. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 484: Wvl-Mismatch
7. In the Wavelength field, click the drop-down list and choose the correct wavelength. 8. Click Apply. DETAILED STEPS Step 1 In node view (single-shelf mode) or shelf view (multishelf mode), double-click the TXP or MXP card to open the card view. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 485: Wvl-Unlocked Alarm
The following sections list the DWDM card LED sequences during card insertion and reset. DWDM Card LED Activity After Insertion When an DWDM card is inserted in the shelf, the following LED activities occur: 1. The FAIL LED illuminates for approximately 35 seconds. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 486: Dwdm Card Led Activity During Reset
1. The FAIL LED on the physical card blinks and turns off. 2. The white LED with the letters LDG appears on the reset card in CTC. 3. The green ACT LED appears in CTC. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 487: Typical Card Led State After Successful Reset
From the Ring Name column, record the ring name, or in the Nodes column, record the Node IDs in the BLSR. The Node IDs are the numbers in parentheses next to the node name. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 488: Change A Blsr Ring Name
In node view, choose Go to Network View from the View menu. Step 3 Click the Provisioning > BLSR tabs. Step 4 Highlight the ring and click Edit. Step 5 In the BLSR window, right-click the node on the ring map. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 489: Verify Node Visibility For Other Nodes
For example, if you need to replace the card with the Protect/Standby port, click this port. 4. In the Switch Commands area, click Force. 5. Click Yes in the Confirm Force Operation dialog box. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 490: Initiate A 1+1 Manual Switch Command
For example, if you need to replace the card with the protect/standby port, click this port. Step 4 In the Switch Commands area, click Manual. Step 5 Click Yes in the Confirm Force Operation dialog box. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 491: Initiate A 1:1 Card Switch Command
2. In the Protection Groups area, choose the protection group containing the port you want to clear. 3. In the Selected Group area, choose the port you want to clear. 4. In the Switching Commands area, click Clear. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 492: Initiate A Lock-On Command
In the Selected Group list, click the active card where you want to lock traffic. Step 5 In the Inhibit Switching area, click Lock On. Step 6 Click Yes in the confirmation dialog box. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 493: Initiate A Card Or Port Lockout Command
In the Protection Groups list, click the protection group that contains the card you want to clear. Step 3 In the Selected Group list, click the card you want to clear. Step 4 In the Inhibit Switching area, click Unlock. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 494: Initiate A Lockout On A Blsr Protect Span
5. Right-click the west port of the BLSR node where you invoked the switch and choose Set West Protection Operation. 6. In the Set West Protection Operation dialog box, choose Clear from the drop-down list. 7. Click OK. 8. Click Yes in the Confirm BLSR Operation dialog box. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 495: Ctc Card Resetting And Switching
In node view (single-shelf mode) or shelf view (multishelf mode), position the cursor over the optical or electrical traffic card slot reporting the alarm. Step 3 Right-click the card. Choose Reset Card from the shortcut menu. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 496: Reset An Active Control Card And Activate The Standby Card
Typical Card LED State After Successful Reset, on page 441 section. Step 7 Double-click the node and ensure that the reset control card is in standby mode and that the other control card is active. Verify the following: Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 497: Physical Card Reseating, Resetting, And Replacement
ESD jack located on the lower-right edge of the shelf assembly. Caution Do not perform this action without the supervision and direction of Cisco TAC (1 800 553-2447). Caution The control card reseat could be service-affecting. Refer to the...
Page 498: Remove And Reinsert (Reseat) Any Card
2. Slide the card halfway out of the slot along the guide rails. 3. Slide the card all the way back into the slot along the guide rails. 4. Close the ejectors. DETAILED STEPS Step 1 Open the card ejectors. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 499: Physically Replace A Card
Slide the card out of the slot. Step 3 Open the ejectors on the replacement card. Step 4 Slide the replacement card into the slot along the guide rails. Step 5 Close the ejectors. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 500: Generic Signal And Circuit Procedures
2. In node view (single-shelf mode) or shelf view (multishelf mode), click the Circuits tab. 3. Click the circuit row to highlight it and click Delete. 4. Click Yes in the Delete Circuits dialog box. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 501: Verify Or Create Node Section Dcc Terminations
2. In node view (single-shelf mode) or shelf view (multishelf mode), double-click the reporting card in CTC to open the card view. 3. Click the Maintenance > Loopback tabs. 4. In the Loopback Type column, determine whether any port row shows a state other than None. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 502: Verify Or Create Node Rs-Dcc Terminations
View the Port column entries to see where terminations are present for a node. If terminations are missing, proceed to Step 4. Step 4 If necessary, create a DCC termination by completing the following steps: Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 503: Clear An Stm-N Card Xc Loopback Circuit
Do not reach into a vacant slot or chassis while you install or remove a module or a fan. Exposed circuitry could constitute an energy hazard. Statement 206 Although the filter works if it is installed with either side facing up, Cisco recommends that you install it with the metal bracing facing up to preserve the surface of the filter.
Page 504 Open the front door of the shelf assembly by completing the following substeps.(If it is already open or if the shelf assembly does not have a front door, continue with Step 3, on page 459.) • Open the front door lock. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 505 To verify that the tray is plugged into the backplane, ensure that the LCD on the front of the fan-tray assembly is activated and displays node information. Step 13 Rotate the retractable handles back into their compartments. Step 14 Replace the door and reattach the ground strap. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 506: Remove And Reinsert A Fan-Tray Assembly
Slide the new fan tray into the shelf assembly until the electrical plug at the rear of the tray plugs into the corresponding receptacle on the backplane. To verify that the tray has plugged into the backplane, check that the LCD on the front of the fan tray is activated. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 507: Interface Procedures
Ethernet circuits that traverse nodes with a software release prior to R4.0 is affected. Before you begin Caution Do not use a 2A AIP with a 5A fan-tray assembly; doing so causes a blown fuse on the AIP. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 508 AIP and repairing circuits: Record the MAC address of the old AIP: Call Cisco TAC (1 800 553-2447) for assistance in replacing the AIP and maintaining the original MAC address. Unscrew the five screws that hold the lower backplane cover in place.
Page 509 In the node view of the new node, click the Circuits tab. Note that all circuits listed are DISCOVERED. If all circuits listed do not have a DISCOVERED status, call the Cisco TAC (1 800 553-2447) to open a Return Material Authorization (RMA).
Page 510 In the node view of the new node, click the Circuits tab. Note that all circuits listed are DISCOVERED. If all circuits listed do not have a DISCOVERED status, call the Cisco TAC (1 800 553-2447) to open a Return Material Authorization (RMA).
Page 511: Transients Indexed By Alphabetical Entry
SNMP number, and SNMP trap. Note The Cisco Transport Controller (CTC) default alarm profile might contain conditions that are not currently implemented but are reserved for future use. Table 17: Transient Condition Alphabetical Index...
Page 512 I n v a l i d L o g i n A l r e a d y L o g g e d O n S e e A u d i t L o g on page 473 LOGIN-FAILURE-PSWD, 5070 securi t y Inval i d Logi n PasswordSeeAudi t L og on page 473 Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 513 475 SFTWDOWN-FAIL, on EQPT 3480 softwareDownloadFailed page 475 SPAN-NOT-MEASURED, 6440 spanMeasurementCannotBePerformed on page 476 SWFTDOWNFAIL, on EQPT 3480 softwareDownloadFailed page 476 USER-LOCKOUT, on 5030 userLockedOut page 476 USER-LOGIN, on page 5100 loginOfUser Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 514: Trouble Notifications
• A transient (T) event is automatically raised and cleared in CTC during system changes such as user login, log out, and loss of connection to node view. Transient events do not require user action. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 515: Transient Conditions
This transient condition does not result in a standing condition. ADMIN-SUSPEND The Suspend User (ADMIN-SUSPEND) condition occurs when the password for a user account expires. This transient condition does not result in a standing condition. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 516: Admin-Suspend-Clr
Repeat the same operation again and check to see if it is successful. If the backup fails, it could be due to a network issue or software program failure. Contact the Cisco Technical Assistance Center (TAC) (1 800 553-2447) for assistance.
Page 517: Exercising-Ring
EXERCISING-RING network issue persists, you must contact network lab support. If the condition is caused by a network element (NE) failure, contact the Cisco Technical Assistance Center (TAC) (1 800 553-2447) for assistance. EXERCISING-RING The Exercising Ring Successfully (EXERCISING-RING) condition occurs whenever you issue an Exercise Ring command from CTC or TL1.
Page 518: Frcdwkswbk-No-Trfsw
The Cisco IOS Config Copy Failed (IOSCFG-COPY-FAIL) condition occurs on ML-Series Ethernet cards when the software fails to upload or download the Cisco IOS startup configuration file to or from an ML-Series Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 519: Login-Fail-Lockout
This transient condition does not result in a standing condition. LOGIN-FAILURE-USERID The Invalid LoginUsername (LOGIN-FAILURE-USERID) condition occurs when a user login (CTC, Cisco Transport Manager [CTM], or TL1) fails because the login username is not present on the node database. You must log in again with an existing user ID.
Page 520: Manwkswbk-No-Trfsw
The condition is raised on the primary REP port.) REP-SEC-EDGE-ELECTED The REP-SEC-EDGE-ELECTED condition occurs in GE_XP and 10GE_XP cards when the secondary edge port is elected in a segment. The condition is raised on the primary REP port. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 521: Rep-Stcn-Generated
An incorrect input that points to the wrong place or file, network issues, or a bad (corrupt) software package can cause this failure. If the software package is corrupt, contact the Cisco Technical Assistance Center (TAC) (1 800 553-2447) for assistance.
Page 522: Span-Not-Measured
Retrying the operation with the correct name/location will usually succeed. If network issues persist, you must contact the network lab support. If the package is corrupt, contact the Cisco Technical Assistance Center (TAC) (1 800 553-2447) for assistance.
Page 523: Wrmrestart
Signal Failure-Span command or a fiber is pulled from a four-fiber BLSR/MS-SPRing configuration. The condition is raised until the WaitToRestore (WTR) period expires. This transient condition clears when the BLSR/MS-SPRing returns to a normal condition or the IDLE state. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 524 Transient Conditions WTR-SPAN Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 525: Error Messages Reference
C H A P T E R Error Messages This chapter lists the error messages for the Cisco NCS Platform. The error dialog box in Figure 22: Error Dialog Box, on page 479 consists of three parts: the error title, error ID, and error message.
Page 526 An IOS session cannot be opened right now with this Refer to the error message text. slot. Most likely someone else (using a different CTC) already has a session opened with this slot. Please try again later. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 527 The version of the browser applet does not match the Refer to the error message text. version required by the network element. Please close and restart your browser in order to launch the Cisco Transport Controller. WID-1041 An error occurred while closing the {0} connection.
Page 528 The files install online help, run the setup program on the might have been moved, deleted, or software CD. not installed. To install online help, run the setup program on the software Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 529 The circuit roll failed. A maximum of two circuits can Refer to the error message text. be selected for a bridge and roll operation. EID-2023 CTC was unable to create a new user account. Refer to the error message text. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 530 The {0} cannot be deleted. LAN Access has been You cannot delete the DCC/GCC link disabled on this node and this {0} is needed to access as it is needed to access the node. the node. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 531 No endpoints are available for this selection. Please This error occurs in the circuit creation make another selection. dialog only during a race condition that has incorrectly allowed entities without endpoints to be displayed in the combination boxes. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 532 EID-2072 Only one profile may be highlighted. You cannot select more than one profile. EID-2073 This column is permanent and cannot be removed. You cannot delete a permanent column. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 533 Unable to switch to the node {0}. CTC is unable to switch to the specified node. EID-2092 A general exception error occurred. CTC encountered a general exception error while trying to complete the task. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 534 This node ID is already in use. Please choose another. Select a node ID that is not in use. EID-2113 The extension byte for the ring cannot be set. {0} CTC cannot set the BLSR/MS-SPRing extension byte. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 535 A card cannot protect itself. EID-2126 An error occurred while provisioning the OSPF area. There is an Open Shortest Path First (OSPF) area error. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 536 You cannot delete the specified online book(s). {0} help. EID-2145 No nodes appear to have a Cisco IOS card. Refer to error message. EID-2146 This is a security violation. You may only logout of You cannot logout of an account other your own account.
Page 537 An error occurred during roll acknowledgement. {0} Refer to the error message text. EID-2163 The roll cannot be canceled. {0} CTC cannot cancel the roll. EID-2164 An error occurred during the roll. {0} CTC encountered a roll error. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 538 Only one edit pane can be opened at a time. The Refer to the warning message text. existing pane will be displayed. WID-2179 No update is available because the circuit has been Refer to the warning message text. deleted. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 539 EID-2193 A valid route cannot be found for the circuit drop Refer to the error message text. creation request. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 540 The user name must be at least {0} characters long. The user name must be at least of the specified character length. EID-2210 No package name was selected. You must select a package name. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 541 Roll can be completed only when a complete the roll. {0} valid signal is detected. If not, the roll completion may result in an error. EID-2226 The circuit roll failed. {0} Refer to the error message text. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 542 An Ethernet RMON threshold with the same parameters Change a few parameters in an already exists. Please change one or more of the Ethernet remote monitoring (RMON) parameters and try again. threshold and try again. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 543 Please verify that the type and/or number of circuits mode for the specified item, as the provisioned does not exceed the criterion for switching type or the number of circuits does not modes. match with the criterion for switching modes. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 544 CTC could not find the configuration available to download. file for IOS startup. EID-3049 The download cannot be done at this time because an Refer to the error message text. update in progress. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 545 The valid range is from 1 to the specified value. EID-3068 The falling threshold must be between 1 and {0}. This is an invalid falling threshold entry. The valid range is from 1 to the specified value. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 546 There is no card, or there was an {0}. internal communications error when attempting to get the laser parameters for the card. EID-3085 No OSC Terminations were selected Select an OSC termination and proceed. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 547 The DCC metric must be between 1 and 65535. The DCC metric should be in the range of 1 to 65535. EID-3102 The DCC metric is invalid. There was an invalid DCC metric. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 548 No object of type {0} was selected for deletion. Choose an object of the specified type to delete. EID-3121 An error occurred while deleting {0}. There is an error deleting the item. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 549 The clock source for switching is invalid. You have selected an invalid clock source. Choose another clock. EID-3139 A switch cannot be made to a reference of inferior Refer to the error message text. quality. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 550 EID-3157 The selected model could not be set because of an CTC encountered an unexpected unexpected model class: {0}. model class while trying to complete the task. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 551 Refer to the details portion of the error dialog box for more information. EID-3169 An error occurred while adding the card. CTC encountered an error while adding the card. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 552 An error occurred while deleting the trap destination. CTC encountered an error deleting the trap destination. EID-3188 An error occurred during authentication. The password The password you entered is invalid. entered is invalid. Enter the password again. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 553 The port state cannot be indirectly transitioned because Edit the port state while provisioning the port is still providing services. If the port state the port. should be changed, edit it directly through port provisioning. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 554 After the {1} is created, verify that no EOC alarms are to the warning message text. present and then delete the {0} to complete the upgrade. EID-3246 The wizard was not able to validate the data. {0} CTC encountered an error. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 555 Refer to the error message text. circuits exist on this port. EID-3262 The port provisioning cannot be changed when the port You must provision the ports only status is {0}. when the port is Out of Service. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 556 The specified port has both SDCC and LDCC. WID-3277 The description cannot exceed {0} characters. Your The input exceeds the character limit. input will be truncated. The value will be truncated to the maximum character limit. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 557 No such provisionable patchcords exists. You are attempting to delete a provisionable patchcord that does not exist. This happens when multiple instances of CTC are running and attempting to delete the same provisionable patchcord concurrently. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 558 EID-3312 The power setpoint cannot be changed. {0} {1} CTC cannot change the power setpoint. The new setpoint would either make the thresholds inconsistent or set the fail threshold outside the range. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 559 An error occurred while applying changes to the row. Refer to the error message text. EID-3334 Timing parameters on the protect port cannot be You cannot change timing parameters changed. on protect port. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 560 Select another endpoint that is not in use. EID-3355 The specified endpoint is incompatible. Refer to the error message text. EID-3357 The connections could not be calculated. Refer to the error message text. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 561 The provisionable patchcord identifier to the patchcord you are attempting to provision is already in use by another patchcord on the remote node. EID-3380 The host cannot be found. Refer to the error message text. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 562 BITS Out can be selected. Please use the "Reset" button and verify the settings. EID-3394 An error occurred while refreshing the power Refer to the error message text. monitoring values. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 563 EID-4001 The {0} node ID cannot be changed now because a {0} You cannot change the ring ID switch is active. because a switch of the same ring type is active. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 564 If the node was running some other version, reverting will LOSE ALL PROVISIONING. {1} {2} EID-4003 The Cisco IOS console is disabled for the card in Slot The card may not be an IOS-based {0}. card or it may be rebooting.
Page 565 Refer to the error message text. Please enter a valid file name. EID-4034 WDMANS parameter already present. Refer to the error message text. EID-4035 WDMANS parameter is not valid. Refer to the error message text. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 566 The circuit {0} is not upgradable. No {1} capable {2}s No VT capable STSs are available at are available at the node {3}. the node. EID-5010 The domain name already exists. Refer to the error message text. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 567 CTC encountered a network failed. communication error. Connectivity between CTC and the NE was disrupted, either transiently or permanently. EID-5024 The overhead circuit will not be upgraded. Refer to the error message text. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 568 EID-5036 The GNE hostname {0} is invalid. The specified host name is invalid. CTC could not resolve the host name to any valid IP address Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 569 Provisionable patchcords created between gray OC-N Refer to the error message text. trunk ports and multiplexer/demultiplexer ports are not supported. EID-5050 The element model could not be found. {0} The specified Element Model cannot be located. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 570 15600. "{1}" will continue to use the OPEN-SLOT severity of MN that is included in the default configuration. Other changes from the "{2}" profile were successfully applied to {3}". EID-5064 This indicates the status of path protection switching. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 571 Refer to the error message text. patchcord. EID-5080 No rolls are available. You cannot delete a roll without selecting a roll. EID-5081 An error occurred while tracing the RPR ring: {0} The circuit reference is invalid. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 572 The node is not selectable. Only the Span between the Refer to the error message text. nodes are selectable. EID-5099 Raman Command Error on {0}. {1}. Refer to the error message text. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 573 Refer to the error message text. protection. EID-5123 Primary ( {0} ) and secondary ( {1} ) nodes have to be Refer to the error message text. the same for ML-MR POS port protection. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 574 Please specify a valid SRLG value. Refer to the error message text. SRLG value should be numeric. EID-5138 Please specify a unique SRLG value. Refer to the error message text. SRLG value already exists. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 575 EID-5151 Unable to delete the SRLG for CRS node Refer to the error message text. WID-5152 Some SRLGs cannot be synchronized. Refer to the error message text. Network operation might be inconsistent. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 576 Some SRLGs cannot be set on CRS. • Cisco CRS node connectivity is down. Please use Synchronize IPoDWDM to synchronize. • XML interface on the Cisco CRS is not reachable. • Not enough memory on the Cisco CRS. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 577 Unable to set the Transport Admin State on the CRS • Cisco CRS node connectivity is down. • XML interface on the Cisco CRS is not reachable. • Not enough memory on the Cisco CRS. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 578 Clear the proactive protection on the it manually. router manually. EID-5217 Error in trunk configuration on {0}. Refer to the error message text. EID-5218 Gmpls circuits can not be reconfigured. Refer to the error message text. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 579 EID-6012 The retiming configuration could not be changed You cannot change the timing because there are circuits on this port. configuration on this port unless the circuits on this port are deleted. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 580 The destination of a {0} route cannot be the subnet The destination of a static route must broadcast address associated with a node IP address. not be a subnet broadcast address of a node IP. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 581 The trunk port is in the wrong state to carry out the action. EID-6049 The card operating mode of {0} is not supported. CTC does not support the mode of operation requested on the card. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 582 EID-6069 The node is currently in ES mode. Only Router 1 can An End System needs only one be provisioned. provisioned router. EID-6070 No router was selected. Select a router. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 583 The card you are trying to remove is in use. being used. Cannot change the card. EID-6087 The card cannot be changed because the card type is Refer to the error message text. invalid or incompatible. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 584 Refer to the error message text. on a node without a default static route and a default router of 0.0.0.0. EID-6097 The authorization key does not comply with Cisco IOS Specify another authorization key. password restrictions. {0} EID-6098 A default static route is not allowed when a default Refer to the error message text.
Page 585 WID-6118 The following slots are provisioned but do not have Refer to the warning message text. cards installed: {0} CTC will assume they are ITU-T interfaces. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 586 The LAN configuration is invalid. Verify the LAN configuration. EID-6139 Invalid card(s) are present. Please remove all Non-DWDM cards cannot be added non-MSTP cards and try again. to an a DWDM node. Remove the cards. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 587 EID-6155 Transponder mode cannot be provisioned with circuits Refer to the error message text. on the card. EID-6156 The transponder configuration is invalid. The transponder is not configured properly. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 588 EID-6213 It is not possible to associate the side to the two ports. During the creation of a side it is not possible to associate the selected ports to the new side. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 589 The QinQ working mode is invalid. Enter again. EID-6229 Configured protection status Not Supported The protection status is not supported EID-6230 The number of provisioned entries exceeds the limit Refer to the error message text. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 590 The reversion time is invalid. The reversion time is invalid. Enter again. EID-6251 Invalid Margin For Span Aging. Value is not in the Enter a value between 0 and 10. range 0 - 10. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 591 Refer to the error message text. EID-6271 The server trail already exists. Refer to the error message text. EID-6272 The server trail size must not exceed the port Refer to the error message text. bandwidth. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 592 PPC Repair tool in order to fix the IP addresses stored in the nodes connected by these PPCs EID-6286 The port type cannot be changed because the port has Refer to the error message text. been deleted. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 593 You have only selected one trunk-to-trunk patchcord. Refer to the warning message text. For complete deletion, you must select both patchcords that are attached to the 10GE_XP/GE_XP cards. Do you want to continue? Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 594 EID-6324 The card mode is invalid in this configuration. Refer to the error message text. EID-6325 SW version mismatch on node {0}: found {1}, expected Refer to the error message text. {2}. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 595 Ingress COS setting is not compatible with QinQ mode. Refer to the warning message text. WID-6339 Some circuits may become partial as part of this Refer to the warning message text. upgrade and would need to be reconfigured. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 596 Refer to the error message text. MVR feature enabled. EID-6359 The PLIM {0} is part of an OCH Trail circuit and its Refer to the error message text. configuration cannot be changed. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 597 AIS Squelch action(a link Integrity attribute) should Refer to the error message text. not be simultaneously set EID-6374 The selected SVLAN is already used for MVR. Refer to the error message text. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 598 Refer to the error message text. EID-6392 Error while setting ENHANCED FEC on {0}. Refer to the error message text. EID-6393 Error while setting SD BER on {0}. Refer to the error message text. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 599 Refer to the error message text. deleting. EID-6602 Incompatible Operating Mode is provisioned. Refer to the error message text. The Following Operating Modes are not Compatible: Transponder (4GFC TXP) with 8GFC Transponder (8GFC TXP). Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 600 Raman calibration or OTDR scan running calibration is under progress Error RC07 Raman Card is busy - in use by another calibration (another side in this node) or OTDR scan running Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 601 (for example, all channels at one end of the spectrum). Add more channels to the probe signal or disable the channels so that Raman calibration can run using ASE. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...
Page 602 Check the maximum connectors and losses between Raman card LINE-RX connector and transmission fiber input. Error RC19 Force APR is set on Raman Card Check if APR is forced on the Raman card. Cisco NCS 2000 series Troubleshooting Guide, Release 11.0...

Cisco NCS 2000 series Troubleshooting Manual

CHAPTER 1 Loopback Description

CHAPTER 2 Alarm Indexes

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