Cisco NCS 2000 series Troubleshooting Manual page 411

Alarm Troubleshooting
ii. If the PPM connector has a latch securing the fiber cable, pull the latch upward to release the cable.
iii. Pull the fiber cable straight out of the connector.
c) Replace the unit with the correct PPM connector:
i. Plug the fiber into a Cisco-supported PPM connector. For more information about supported PPMs, refer to the
Installing the GBIC, SFP, SFP+, and XFP Optical Modules in Cisco ONS PlatformsInstalling the GBIC, SFP, SFP+,
QSFP, XFP, CXP, CFP and CPAK Optical Modules in Cisco NCS Platforms
ii. If the new PPM connector has a latch, close the latch over the cable to secure it.
iii. Plug the cabled PPM connector into the card port until it clicks.
Step 2 To clear the PROV-MISMATCH alarm on GE_XP or 10GE_XP cards, remove Double Add and Translate Add selective
modes, CVLAN Ingress CoS, or MAC address learning on SVLAN configuration.
Step 3 To clear the PROV-MISMATCH alarm on TNC/TNCS/TNCE/TNCS-O cards, do the steps that follow:
a) To clear the alarm when the card mode is TNC with OC3/GE ports provisioned and the plugged card is a TNCS-O,
do the steps that follow:
1. Login to CTC.
2. In node view (single-shelf mode) or shelf view (multishelf view), double-click the TNCS-O card where you want
to clear the alarm.
3. Delete the provisioned OC3/GE ports.
4. Click the Provisioning > Card > tabs.
5. Set Mode to TNCS-O.
6. Click Apply.
b) To clear the alarm when the card mode is TNCO and the plugged card is a TNC/TNCS/TNCE, do the steps that
follow:
1. Login to CTC.
2. In node view (single-shelf mode) or shelf view (multishelf view), double-click the TNC/TNCS/TNCE card where
you want to clear the alarm.
3. Open TNC/TNCS/TNCE card panel view.
4. Click the Provisioning > Card > tabs.
5. Set Mode to TNC.
6. Click Apply.
Step 4
To clear the PROV-MISMATCH alarm on TNCS card (the alarm that occurs when you replace a TNCS-O card with a
TNCS card), do the steps that follow:
a) Remove the TNCS-O card.
b) Delete the TNCS-O card, refer to
c) Insert the TNCS card.
Step 5
To clear the PROV-MISMATCH alarm on TNCS-O card (the alarm that occurs when you replace a TNCS card with a
TNCS-O card), do the steps that follow:
DLP-G351 Deleting a Card in CTC
Cisco NCS 2000 series Troubleshooting Guide, Release 11.0
Clear the PROV-MISMATCH Alarm
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