Exccol - Cisco NCS 2000 series Troubleshooting Manual

EXCCOL

DETAILED STEPS
Step 1
Verify all the fibers between the LINE RX and patch-panel are connected.
Step 2 Clean the connectors using site practices or, if none exists, complete the procedure in the Maintain the Node chapter of
the Procedure Guide.
If the condition does not clear, log into the Technical Support Website at
for more information or call Cisco TAC (1 800 553-2447).
EXCCOL
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
Logical Object: EQPT
The Excess Collisions on the LAN alarm indicates that too many collisions are occurring between data packets
on the network management LAN, and communications between the system and CTC could be affected. The
network management LAN is the data network connecting the workstation running the CTC software to the
control card. The problem causing the alarm is external to the ONS system.
Troubleshoot the network management LAN connected to the control card for excess collisions. You might
need to contact the system administrator of the network management LAN to accomplish the following steps.
Clear the EXCCOL Alarm
SUMMARY STEPS
1. Verify that the network device port connected to the control card has a flow rate set to 10 Mb, half-duplex.
2. If the port has the correct flow rate and duplex setting, troubleshoot the network device connected to the
control card and the network management LAN.
DETAILED STEPS
Step 1
Verify that the network device port connected to the control card has a flow rate set to 10 Mb, half-duplex.
Step 2 If the port has the correct flow rate and duplex setting, troubleshoot the network device connected to the control card and
the network management LAN.
If the condition does not clear, log into the Technical Support Website at
for more information or call Cisco TAC (1 800 553-2447).
EXT
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
Cisco NCS 2000 series Troubleshooting Guide, Release 11.0
188
http://www.cisco.com/c/en/us/support/index.html
http://www.cisco.com/c/en/us/support/index.html
Alarm Troubleshooting