Data Communications Network Tool - Cisco NCS 2000 series Troubleshooting Manual

General Troubleshooting
Diagnostic File
OBFLDiagnostics.bin
NodeDatabaseBackup.bin
TechSupportLogs_<node_name>.zip
Step 5
Click OK.

Data Communications Network Tool

CTC contains a data communications network (DCN) tool that assists with network troubleshooting for Open
Shortest Path First (OSPF) networks. It executes an internal dump command to retrieve information about all
nodes accessible from the entry point.
The dump, which provides the same information as a dump executed by special networking commands, is
available at the network view in the Maintenance > Diagnostic tab. You can select the access point node in
the Select Node drop-down list. To create the dump, click Retrieve. (To clear the dump, click Clear.)
The contents of the dump file can be saved or printed and furnished to Cisco Technical Support for use in
OSPF network support.
Onboard Failure Logging
Onboard Failure Logging (OBFL) records events that occur during the card operation. In the event of card
failure, the stored log can assist in determining root cause of failure. The OBFL data is stored in two different
formats:
• Run time log for IO cards
• Snapshot log for IO cards
The OBFL feature is supported on the following cards:
• OPT-BST
• OPT-PRE
• 40-SMR1-C
• 40-SMR2-C
• 40G-MXP-C
• 80-WXC-C
Note
To determine if OBFL is supported on the OPT-BST and OPT-PRE cards running in your system, contact
the Cisco Technical Assistance Center (TAC).
Diagnostic File Content
OBFLDiagnostics.bin
Database backup
Zip archive of all the diagnostics file
Cisco NCS 2000 series Troubleshooting Guide, Release 11.0
Data Communications Network Tool
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