Dbosync - Cisco NCS 2000 series Troubleshooting Manual

DBOSYNC

c) If the optical power level is good, verify that optical receive levels are within the acceptable range.
d) If the receive levels are good, clean the fibers at both the ends according to site practise. If no site practice exists,
complete the procedure in the Maintain the Node chapter.
e) Clear the CRC alarm in CTC.
f) Wait for a time equivalent to (polling period * soak count).
DBOSYNC
Default Severity: Major (MJ), Service-Affecting (SA)
Logical Object: NE
The Standby Database Out Of Synchronization alarm occurs when the standby controller card database does
not synchronize with the active database on the active controller card.
Caution If you reset the active controller card while this alarm is raised, you lose current provisioning.
Clear the DBOSYNC Alarm
SUMMARY STEPS
1. Save a backup copy of the active controller card database.
2. Make a minor provisioning change to the active database to see if applying a provisioning change clears
the alarm:
DETAILED STEPS
Step 1 Save a backup copy of the active controller card database.
Step 2
Make a minor provisioning change to the active database to see if applying a provisioning change clears the alarm:
a) In node view (single-shelf mode) or multishelf view (multishelf mode), click the Provisioning > General > General
tabs.
b) In the Description field, make a small change such as adding a period to the existing entry.
The change causes a database write but does not affect the node state. The write could take up to a minute.
If the condition does not clear, log into the Technical Support Website at
for more information or call Cisco TAC (1 800 553-2447).
DCU-LOSS-FAIL
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
Cisco NCS 2000 series Troubleshooting Guide, Release 11.0
164
http://www.cisco.com/c/en/us/support/index.html
Alarm Troubleshooting