Saving To A Usb Device Using Download Mode; Log Description; File Name - Canon imageRUNNER ADVANCE C3325 Series Service Manual

■ Log■Description ■
Since■log■files■are■output■in■the■binary■format■(with■the■.bin■extension),■their■content■cannot■be■
checked■as■it■is.
You■can■check■the■description■of■the■logs■to■be■included■in■.bin■file■with■"LOGLIST.TXT"■that■
is■saved■simultaneously■with■the■.bin■file■into■the■USB■memory■device.
The■following■are■samples■of■LOGLIST.TXT:
20101216_14-12-ENS00059-V2022_UserErr00-ServiceCall■
<-■A■log■file■automatically■saved■at■14:12■on■Dec.■16■by■a■service■call■
20101216_14-48-ENS00059-V2022_Fatal00-exception■
<-■A■log■file■automatically■saved■at■14:48■on■Dec.■16■by■Exception■processing■
20101216_14-51-ENS00059-V2022_Debuglog@Cnt123■
<-■A■log■file■saved■at■the■moment■of■holding■down■the■counter■+■1.2.3■
■ File■Name ■
The■log■file■exported■to■a■USB■device■using■Counter■key■is■named■by■the■rule■of■"date/
time+serial■number+MNCONT■version+Debuglog@Cnt123(retrieval■method).bin".
Example:
20100510_12-35-ENS00059-V01.54_debulog@Cnt123.bin
NOTE:
The■date■and■time■added■to■the■file■name■are■the■date■and■time■when■the■log■is■
transferred.■When■the■machine■is■not■correctly■running,■the■time■may■not■become■the■
local■time.■In■this■case,■it■becomes■the■Greenwich■mean■time.
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Troubleshooting■>■Debug■Log■>■Saving■to■a■USB■Device■Using■Download■Mode■>■Overview
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6 Troubleshooting■>■Debug■Log■>■Saving■to■a■USB■Device■Using■Download■Mode■>■Overview
Saving■to■a■USB■Device■Using■Download■Mode
■ Overview ■
Start■the■machine■in■download■mode■and■save■(collect)■the■log■archive■saved■in■the■auto■save■
area■to■the■USB■device.
NOTE:
This■operation■obtains■the■log■archive■already■saved■to■the■auto■save■area■but■cannot■
obtain■the■latest■log■archive.■To■obtain■the■latest■logs,■it■is■recommended■that■you■refer■
to■"Flow■of■Determining■the■Procedure■for■Obtaining■Logs"■to■save■(collect)■logs■to■a■
USB■device.
Operation Destination
Operation■in■download■mode USB■device
*1:■Logs■need■to■be■saved■in■the■machine's■hard■disk■in■advance■by■Procedure■"
with■Counter■key■+■numeric■key■(Without■USB■device)"
● Operation■Procedure:■ ■
1)■Start■the■machine■in■download■mode.
Execute■the■following■service■mode.
•■ COPIER■>■FUNCTION■>■SYSTEM■>■DOWNLOAD
2)■Connect■the■USB■memory■device■to■the■USB■port.
3)■When■[Root■Menu■(USB)]■is■displayed,■press■[8]■key■on■the■Control■Panel■to■select■[8]:■
Download■File.
[[[[[[[[[[[ Root Menu (USB) ]]]]]]]]]]]
---------------------------------------
[1]: Select Version
[4]: Clear/Format
[5]: Backup/Restore
[8]: Download File
[Reset]: Start shutdown sequence
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Collected■logs
Manual■log Automatic■log Continuous■log
Yes■*1 Yes Yes
Operation■
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.
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