Canon imageRUNNER ADVANCE C3325 Series Service Manual page 525

Error■ Detail■
Location Item
code Code
E733 F002 05 Title Printer■communication■error
Detection■ Disconnection■of■a■cable■between■the■Main■Controller■PCB■and■
description the■Y/M■Laser■Driver■PCB■was■detected.
Remedy [Related■parts]
•■ Flat■Cable■between■the■Main■Controller■PCB■(UN05/J19)■and■
the■Y/M■Laser■Driver■PCB■(UN08/J201)■(Unit■of■replacement:■
FLEXIBLE■FLAT■CABLE■ASSEMBLY)
•■ Flat■Cable■between■the■Y/M■Laser■Driver■PC■(UN08/J203)■and■
the■C/Bk■Laser■Driver■PCB■(UN09/J801)■(Unit■of■replacement:■
CABLE,■FLAT)
[Remedy]■Check/replace■the■related■harness/cable,■connector■
and■parts.
E743 0001 04 Title DDI■communication■error
Detection■ Software■sequence■error
description
Remedy [Remedy]■Turn■OFF■and■then■ON■the■main■power.
E744 0001 00 Title Language■file■error
Detection■ The■language■file■in■the■Flash■PCB■was■not■supported■by■the■
description version■of■Bootable.
Remedy [Remedy]■Reinstall■the■correct■language■file■or■system■software■
using■SST■or■a■USB■memory.
E744 4000 05 Title Error■due■to■the■DC■Controller■PCB■not■compatible■with■the■model
Detection■ The■DC■Controller■PCB■which■was■used■with■another■model■was■
description detected.
Remedy [Remedy]■Replace■the■DC■Controller■PCB■(UN04).■(Unit■of■
replacement:■DC■CONTROLLER■PCB■ASSEMBLY)
[Reference]■Before■replacing■the■DC■Controller■PCB,■back■up■the■
service■mode■data■(approx.■2■min)■and■restore■the■backup■data■
after■the■replacement■so■the■data■may■be■able■to■be■protected.
•■ Backup:■COPIER■(LEVEL2)>■FUNCTION>■SYSTEM>■
DSRAMBUP
•■ Restoration:■COPIER■(LEVEL2)>■FUNCTION>■SYSTEM>■
DSRAMRES
E746 0022 00 Title Image■Analysis■Board■error
Detection■ Wrong■version■of■the■Image■Analysis■Board■was■detected.
description
Remedy [Remedy]■Perform■the■following■in■the■order■while■checking■
whether■the■error■is■cleared.
1.■Reinstall■the■firmware■of■the■Image■Analysis■Board■or■the■
system■software■which■version■is■supported■by■this■model■
using■SST■or■a■USB■memory.
2.■After■replacing■the■Image■Analysis■Board,■perform■step■1.
7
Error•Jam•Alarm■>■Error■Code■>■Error■Code■Details
Description
7 Error•Jam•Alarm■>■Error■Code■>■Error■Code■Details
Error■ Detail■
Location Item
code Code
E746 0023 00 Title Image■Analysis■Board■error
Detection■ Communication■from■the■Image■Analysis■Board■could■not■be■
description detected.
Remedy [Remedy]■Perform■the■following■in■the■order■while■checking■
whether■the■error■is■cleared.
1.■Check■that■the■Image■Analysis■Board■is■installed■properly■by■
removing■and■then■installing■it■again.
2.■Turn■OFF■and■then■ON■the■main■power,■and■check■whether■the■
error■is■cleared.
3.■After■replacing■the■Image■Analysis■Board,■reinstall■the■firmware■
of■the■Image■Analysis■Board■or■the■system■software■which■
version■is■supported■by■this■model■using■SST■or■a■USB■
memory.
E746 0024 00 Title Image■Analysis■Board■error
Detection■ An■error■in■the■operation■of■the■Image■Analysis■Board■was■
description detected.
Remedy [Remedy]■Perform■the■following■in■the■order■while■checking■
whether■the■error■is■cleared.
1.■Check■that■the■Image■Analysis■Board■is■installed■properly■by■
removing■and■then■installing■it■again.
2.■Turn■OFF■and■then■ON■the■main■power,■and■check■whether■the■
error■is■cleared.
3.■After■replacing■the■Image■Analysis■Board,■reinstall■the■firmware■
of■the■Image■Analysis■Board■or■the■system■software■which■
version■is■supported■by■this■model■using■SST■or■a■USB■
memory.
E746 0031 00 Title TPM■error
Detection■ A■communication■error■between■the■Main■Controller■PCB■and■the■
description TPM■PCB■was■detected■at■startup.
Remedy [Remedy]■Perform■the■following■in■the■order■while■checking■
whether■the■error■is■cleared.
1.■Turn■OFF■and■then■ON■the■main■power,■and■check■whether■the■
error■is■cleared.
2.■After■turning■OFF■the■main■power,■replace■the■TPM■PCB.■(Unit■
of■replacement:■TPM■PCB■ASSEMBLY)
3.■If■the■TPM■key■was■backed■up,■restore■the■key.
3-1.■Connect■the■USB■memory■which■stores■the■TPM■key.
3-2.■Execute■"Settings/Registration>■Log■In>■Management■
Settings>■Data■Management>■TPM■Settings>■Restore■
TPM■Key".
[CAUTION]■Ask■the■customer■to■enter■"System■Manager■
ID"■and■"System■Manager■PIN"■when■logging■in.
3-3.■Enter■the■password■set■at■backup■operation.
3-4.■When■the■restoration■completion■screen■is■displayed,■
click■"OK".■Remove■the■USB■memory,■and■turn■OFF■and■
then■ON■the■main■power.
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Description
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