Canon imageRUNNER ADVANCE C3325 Series Service Manual page 541

Location■ Alarm■ Description
Code Code
04 0004 Cassette■4■Lifter■error
7
Error•Jam•Alarm■>■Alarm■Code
Details
Cause:■Error■in■the■Lifter■Motor■or■the■Lifter■Sensor.
Measures:
1.■While■the■Cassette■4■is■removed,■turn■ON■the■
power■and■then■insert■the■Cassette■4,■and■check■
the■operation■sound■of■the■motor.
When■there■is■operation■sound■of■the■motor,■
check■if■the■Middle■Plate■has■been■lifted■up.
When■the■Middle■Plate■has■been■lifted■up:
1-1.■Check■that■the■Cassette■4■Lifter■Sensor■
has■been■properly■installed.
1-2.■Check■the■harness/connector■between■
the■DC■Controller■and■the■Cassette■4■Lifter■
Sensor.
1-3.■Check■the■Cassette■4■Lifter■Sensor.
1-4.■Replace■the■DC■Controller■PCB.
When■the■Middle■Plate■has■not■been■lifted■up:
2-1.■Check■the■condition■of■the■gear■at■the■host■
machine■side■(to■see■if■there■is■missing■or■swing■
with■the■gear).
2-2.■Check■the■Cassette■4■Lifter■Motor.
2-3.■Replace■the■DC■Controller■PCB.■
When■there■is■no■operation■sound■of■the■motor,■
check■the■followings:
3-1.■Check■the■harness/connector■between■the■DC■
Controller■and■the■Cassette■4■Lifter■Motor.
3-2.■Check■conduction■of■the■fuse■in■the■DC■
Controller.
3-3.■Check■the■condition■of■the■gear■at■the■host■
machine■side■(to■see■if■there■is■missing■or■swing■
with■the■gear).
3-4.■Check■the■Cassette■4■Lifter■Motor.
3-5.■Replace■the■DC■Controller.
7 Error•Jam•Alarm■>■Alarm■Code
Location■ Alarm■ Description
Code Code
04 0007 MP■Tray■Lifter■error
04 0010 Jam■left■untouched
04 0011 Cassette■1■paper■feed■retry■
error
04 0012 Cassette■2■paper■feed■retry■
error
7-115
Details
Cause:■Error■in■the■Pullout■Motor■or■the■HP■Sensor.
Measures:
1.■Operate■the■Pullout■Motor■in■the■direction■of■the■
Multi-purpose■Tray■feed■direction,■and■check■the■
operation■sound■of■the■motor.
When■there■is■operation■sound■of■the■motor,■
check■if■the■Pickup■Roller■moves■up■and■down.
When■the■Pickup■Roller■moves■up■and■down:
1-1.■Check■that■the■HP■Sensor■has■been■
properly■installed.
1-2.■Check■the■sensor■shield■plate.
1-3.■Check■the■harness/connector■between■
the■DC■Controller■and■the■HP■Sensor.
1-4.■Check■the■HP■Sensor.
1-5.■Replace■the■DC■Controller.
When■the■Pickup■Roller■does■not■move■up■and■
down:
2-1.■Check■the■gear■on■the■host■machine■side■and■
the■gear■on■the■Right■Door■side■(missing,■rotation,■
swing,■etc.)
2-2.■Check■the■Pullout■Motor.
2-3.■Check■the■DC■Controller.
When■there■is■no■operation■sound:
3-1.■Check■the■harness/connector■between■the■DC■
Controller■and■the■Pullout■Motor.
3-2.■Check■conduction■of■the■fuse■in■the■DC■
Controller.
3-3.■Check■the■condition■of■the■gear■at■the■host■
machine■side■(to■see■if■there■is■missing■or■swing■
with■the■gear).
3-4.■Check■the■Pullout■Motor.
3-5.■Replace■the■DC■Controller.
"Jam■is■left■untouched■
*■Not■displayed■on■service■mode■history■due■to■
the■alarm■being■generated■by■UGW"
Movement:■Nothing■in■particular.
Cause:■The■paper■does■not■picked■up■even■if■the■
paper■feed■retry■operation■is■carried■out■4■times.
Measures:■Check■the■Cassette■1■Pickup■and■Feed■
and■Separation■Rollers.■->■Check■whether■a■scrap■
of■paper■remains■around■the■paper■feed■area■or■not.
Movement:■Nothing■in■particular.
Cause:■The■paper■does■not■picked■up■even■if■the■
paper■feed■retry■operation■is■carried■out■4■times.
Measures:■Check■the■Cassette■2■Pickup■and■Feed■
and■Separation■Rollers.■->■Check■whether■a■scrap■
of■paper■remains■around■the■paper■feed■area■or■not.
7-115