Canon imageRUNNER ADVANCE C3325 Series Service Manual page 414

Error■Code■
5305 An■error■about■reserving■the■file■data■for■receipt
5306 Failed■to■close■the■data■stream
5307 Failed■to■close■the■file■data■for■receipt
5308 Invalid■hash■code■of■the■download■file
5309 The■proxy■authentication■method■is■not■supported,■or■access■to■the■CDS■file■server■is■
not■permitted.
8X--Socket■communication
6101 Failed■to■connect■the■eRDS
6102 No■response■from■eRDS
6103 No■notice■of■start■from■the■eRDS
6104 Error■of■socket■reading
6105 Socket■communication■time-out
Other■internal■codes
71XX An■error■by■using■invalid■API
72XX An■internal■error■in■SMS
7301 No■existence■of■delivery■ID
7302 Invalid■delivery■ID
7303 The■updated■firmware■information■is■not■identical■with■the■firmware■information■after■
activation■of■the■Updater
7304 The■process■of■firmware■downlo■d■is■incomplete
It■occurs■when■the■power■of■the■device■is■turned■OFF■during■download.
7305 The■update■process■is■incomplete
The■power■was■turned■OFF■after■completion■of■download■and■before■start■of■update■
processing.
7401 Failed■to■retrieve■delivery■information
7501 Failed■to■execute■the■delivery■process
7502 The■scheduled■distribution■had■not■been■executed■even■after■a■certain■period■of■time■
due■to■the■power■of■the■device■being■OFF■at■the■scheduled■time■or■other■reasons.
7503
The■download■results■could■not■be■obtained.
7504
There■is■no■download■list■information.
AXXX Communication■error■in■the■internal■module
6
Troubleshooting■>■Version■Upgrade■>■Error■Code■List■>■List■of■Error■Codes■Starting■with■a■Number■Other■than■81
Description
6 Troubleshooting■>■Version■Upgrade■>■Error■Code■List■>■List■of■Error■Codes■Starting■with■a■Number■Other■than■81
Remedy
Check■that■no■problem■is■found■in■the■HDD.
When■this■error■occurs■again,■contact■Support■Group■of■sales■companies.
Contact■the■support■department■of■the■sales■company.
(Attach■the■Sublog■and■update■log■of■the■device.)
Check■the■network■environment■of■the■device,■and■start■the■operation■again.
Check■the■proxy■authentication■method■being■used,■change■the■setting■to■use■a■
supported■proxy■authentication,■and■then■start■the■operation■again.
Check■that■access■to■the■following■URL■is■permitted.
•■ device.c-cdsknn.net■(protocol:■https)
•■ cdsknn.net.edgesuite.net■(protocol:■http)*
*■The■following■URL■in■the■product■of■after■iR-ADV■C2200■series.
a02.c-cdsknn.net■(protocol:■https)
But,■it■excludes■iR-ADV■C5200/9200/7200■series.
Contact■the■support■department■of■the■sales■company.
(Attach■the■Sublog■and■update■log■of■the■device.)
Contact■the■support■department■of■the■sales■company.
(Attach■the■Sublog■and■update■log■of■the■device.)
Scheduled■deliveries■not■executed■within■the■defined■period■of■time■are■abandoned,■
so■register■a■scheduled■delivery■again.
When■setting■the■date■and■time■of■the■scheduled■delivery,■be■sure■to■designate■a■time■
when■the■device■is■ON
Contact■the■support■department■of■the■sales■company.
(Attach■the■Sublog■and■update■log■of■the■device.)
6-81
Cause■of■error
CDS■ UP■ Network■
server DATER
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T-6-34
6-81