Canon imageRUNNER ADVANCE C3325 Series Service Manual page 376

● Collect■the■network■packet■capture■data ■
1)■Check■that■the■network■packet■capture■files■are■stored■on■the■USB■memory■device.
Two■types■of■files■are■collected;■a■file■in■clear■text■format■(xxx.cap)■and■a■file■in■encrypted■
format■(xxx.can).
2)■Use■free■software■to■analyze■the■collected■network■packet■capture■data■in■clear■text■format■
(xxx.cap).
NOTE:
•■ When■the■analysis■work■fails,■send■the■file■in■encrypted■format■(xxx.can)■to■the■Support■
Dept.■of■your■sales■company.
•■ Captured■data■collected■as■plain■text■is■discarded.
6
Troubleshooting■>■Debug■Log■>■Network■Packet■Capture■>■USB■Network■Packet■File■Collection
F-6-52
6 Troubleshooting■>■Debug■Log■>■Network■Packet■Capture■>■USB■Network■Packet■File■Collection
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