Overview Of Countermeasures For Trouble - Canon imageRUNNER ADVANCE C3325 Series Service Manual

2
Technical Explanation > Main Controller > HDD Encryption Kit (option) > Overview of Countermeasures for Trouble

■ Overview of Countermeasures for Trouble

Service task User Data
Hard disk replacement Deleted Replace Hard disk
Encryption Board Deleted Install HDD encryption Kit 1) Replace the Encryption Board.
replacement
Flash PCB replacement Deleted Clear the key for HDD
data encryption kit, and
install the HDD Data
Encryption Kit.
Clearing of the Main Deleted After MN-CON clear
Controller (COPIER > process is done
FUNCTION > MN-CON)
Related Error Code:
E602-2000: Authentication error between the host machine and the Encryption Board
Authentication between the host machine and the Encryption Board could not be
performed because I/O error occurred in the file system after startup
E602-5001: Authentication error between the host machine and the Encryption Board
Mistake in the procedure for installing the HDD Encryption Board
E602-5002: HDD error
A non-genuine HDD was detected.
2 Technical Explanation > Main Controller > HDD Encryption Kit (option) > Overview of Countermeasures for Trouble
Recovery Countermeasure
1) Format hard disk.
2) Initialize the Encryption Board.
3) Format the hard disk.
1) Initialize the Encryption Board.
2) Format the hard disk.
As the authentication information
is not cleared by the clearing
of MN-CON, there is no work
to be done specific to the HDD
Encryption Kit.
T-2-11
2-23
2-23