Canon imageRUNNER ADVANCE C3325 Series Service Manual page 542

Location■ Alarm■ Description
Code Code
04 0013 Cassette■3■paper■feed■retry■
error
04 0014 Cassette■4■paper■feed■retry■
error
04 0017 Multi-purpose■tray■paper■feed■
retry■error
09 0010 Drum■memory■tag■detection■
error■(Y)
09 0011 Drum■memory■tag■detection■
error■(M)
09 0012 Drum■memory■tag■detection■
error■(C)
09 0013 Drum■memory■tag■detection■
error■(Bk)
10 0001 Toner■low■(Black)
10 0002 Toner■low■(Cyan)
10 0003 Toner■low■(Magenta)
10 0004 Toner■low■(Yellow)
7
Error•Jam•Alarm■>■Alarm■Code
Details
Movement:■Nothing■in■particular.
Cause:■The■paper■does■not■picked■up■even■if■the■
paper■feed■retry■operation■is■carried■out■4■times.
Measures:■Check■the■Cassette■3■Pickup■and■Feed■
and■Separation■Rollers.■->■Check■whether■a■scrap■
of■paper■remains■around■the■paper■feed■area■or■not.
Movement:■Nothing■in■particular.
Cause:■The■paper■does■not■picked■up■even■if■the■
paper■feed■retry■operation■is■carried■out■4■times.
Measures:■Check■the■Cassette■4■Pickup■and■Feed■
and■Separation■Rollers.■->■Check■whether■a■scrap■
of■paper■remains■around■the■paper■feed■area■or■not.
Movement:■Nothing■in■particular.
Cause:■The■paper■does■not■picked■up■even■if■the■
paper■feed■retry■operation■is■carried■out■4■times.
Measures:■Check■the■Multi-purpose■Tray■Pickup■
and■Pullout■Rollers.■->■Check■whether■a■scrap■of■
paper■remains■around■the■paper■feed■area■or■not.
Unable■to■detect■the■memory■tag■of■the■Drum■Unit■
(Y).
Unable■to■detect■the■memory■tag■of■the■Drum■Unit■
(M).
Unable■to■detect■the■memory■tag■of■the■Drum■Unit■
(C).
Unable■to■detect■the■memory■tag■of■the■Drum■Unit■
(Bk).
"Toner■(Bk)■level■warning■display■
*■Not■displayed■on■service■mode■history■due■to■the■
alarm■being■generated■by■UGW"
"Toner■(C)■level■warning■display■
*■Not■displayed■on■service■mode■history■due■to■the■
alarm■being■generated■by■UGW"
"Toner■(M)■level■warning■display■
*■Not■displayed■on■service■mode■history■due■to■the■
alarm■being■generated■by■UGW"
"Toner■(Y)■level■warning■display■
*■Not■displayed■on■service■mode■history■due■to■the■
alarm■being■generated■by■UGW"
7 Error•Jam•Alarm■>■Alarm■Code
Location■ Alarm■ Description
Code Code
10 0006 Patch■Sensor■error■1
7-116
Details
Cause:■Soiled■Patch■Sensor■window,■shutter■failure,■
or■Patch■Sensor■failure
Measures:■In■order■to■clear■this■alarm,■auto■
gradation■adjustment■(quick)■needs■to■be■executed.
Execute■auto■gradation■adjustment■(quick)■every■
time■one■of■the■following■steps■is■performed.
1.■Check■and■clean■the■sensor■window■of■the■
Registration■Sensor■Unit.
2.■Check■that■the■Registration■Sensor■Unit■Shutter■
is■properly■installed■and■it■is■not■damaged.
3.■Check■the■operation■of■the■Shutter■Solenoid.
4.■Check■the■harness/connector■between■the■DC■
Controller■PCB■and■the■Registration■Sensor.
5.■Replace■the■Registration■Sensor■Unit.
6.■Replace■the■DC■Controller■PCB.■(At■this■time,■be■
sure■to■perform■backup■and■restoration■according■
to■the■steps■to■be■taken■before/after■replacing■the■
DC■Controller.)
Detection■condition/timing:
•■ When■it■is■judged■that■the■window■is■soiled
•■ When■the■laser■power■cannot■be■determined.
Remedy:
[Related■parts]
•■ Harness■between■the■Registration■Sensor■and■
the■DCON
•■ Registration■Sensor■Unit
•■ DCON
[Measures]
1.■Check■the■background■regular■reflection■output.■
When■the■value■is■less■than■115,■go■to■step■2;■
when■it■is■higher■than■1000,■go■to■step■5.
2.■Check■and■clean■the■sensor■window■of■the■
Registration■Sensor■Unit.
3.■Check■that■the■Registration■Sensor■Unit■Shutter■
is■properly■installed■and■it■is■not■damaged.
4.■Check■the■operation■of■the■Shutter■Solenoid.
5.■Check■the■harness/connector■between■the■DC■
Controller■PCB■and■the■Registration■Sensor.
6.■Replace■the■Registration■Sensor■Unit.
7.■Replace■the■DC■Controller■PCB.■(At■this■time,■be■
sure■to■perform■backup■and■restoration■according■
to■the■steps■to■be■taken■before/after■replacing■the■
DC■Controller.)
7-116