Ivr-Enabled Conferencing; Pcm (Cp Avc-Based Conferences); Security - Polycom RealPresence 800s Getting Started Manual

RealPresence Collaboration Server 800s/Virtual Edition Getting Started Guide

IVR-Enabled Conferencing

Interactive Voice Response (IVR) is a software module that automates the connection process and lets
participants perform various operations during ongoing conferences. The participants use their endpoints'
keypads, remote controls and touch control devices to interact with the conference's menu-driven scripts
using DTMF codes.
Operations that can be performed by participants or chairpersons during a conference include:
● Initiate Polycom's Click&View™ application to change the local screen layout (AVC-based
conferencing).
● Mute or unmute the participant's audio channel.
● Adjust the participant's broadcasting and listening audio volume (AVC-based conferencing).
● Play the Help menu.
● Mute or unmute undefined dial-in participants upon their connection to the conference.
● Request a Roll Call and stop the Roll Call names review (AVC-based conferencing)
● Secure and unsecure a conference.
● Request individual and conference assistance (CP conferences).
● Manually terminate the conference.
For more details, see Polycom® RealPresence Collaboration Server 800s/Virtual Edition Administrator's
Guide, IVR Services.

PCM (CP AVC-based Conferences)

The Personal Conference Manager (PCM) interface enables the conference chairperson to control various
conference features using his/her endpoint's remote control device.
One PCM session per conference can be activated at any time during the conference.
The following conference operations can be performed:
● Initiate Polycom's Click&View™ application to change the local screen layout.
● Invite participants to connect to the conference.
● View and control the audio and video of each connected endpoint.
● Camera Control - control the camera of a remote endpoint using (FECC).
● Control the camera of a connected endpoint.
● Video Force a specific participant to a specific window of the video layout.
● Initiate and control recording of the conference.
● Disconnect a participant.
● Terminate the conference.

Security

● In conferences Media Encryption is available at conference and participant levels, based on AES 128
Media Encryption and DH 1024 Key Exchange standards.
● Secured Communication Mode (SSL/TLS).
● Secured conferences via DTMF codes and limited monitoring of secured conferences.
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