Customizing The Collaboration Server Default Conferencing Settings - Polycom RealPresence 800s Getting Started Manual

RealPresence Collaboration Server 800s/Virtual Edition Getting Started Guide
Entity
Entry Queue
(AVC endpoints)
Entry Queue IVR Service

Customizing the Collaboration Server Default Conferencing Settings

You can customize the conferencing entities to your organization's requirements:
● To define SVC-based, Mixed CP and SVC or CP Only conferences, a new Conference Profile must
be created, setting the appropriate Conferencing Mode, the video parameters for the conference.
This Profile can be used for defining new ongoing conferences and Meeting Rooms.
For more information, see the Polycom® RealPresence Collaboration Server 800s/Virtual Edition
Administrator's Guide,
● To modify the properties of an existing AVC-based conference Profile, such as the conference
line rate, or specific video layout for the conference or the background that is used for the video
display (skin), create a new Conference Profile.
You can create a new AVC-based conference Profiles, to define additional conferencing
parameters and video session types.
This Profile can be used for defining new ongoing conferences, Meeting Rooms and Single-dial Entry
Queues.
For more information, see the Polycom® RealPresence Collaboration Server 800s/Virtual Edition
Administrator's Guide,
● To customize the Voice Prompts and Video Slides to different organizations, users, languages etc.
– first record the required messages and create the video slides and then create the appropriate
conference IVR Service or Entry Queue IVR Service.
Polycom®, Inc.
Description
NameID
DefaultEQ 1000
Using an Entry Queue enables one dial-in number to be used for all
AVC-based connections. In the Entry Queue, AVC participants are
prompted for information to enable routing to their destination
conferences.
A default Entry Queue called DefaultEQ is provided.
The default Entry Queue is also set to Ad Hoc conferencing which
allows participants to start new conferences without prior definition by
entering a Conference or Meeting Room ID that is not used by any
ongoing conference currently running on the MCU. It uses an Entry
Queue IVR Service called Entry Queue IVR Service.
The default Welcome Slide displayed at the participants endpoint
upon connection to the Entry Queue and lists the default Meeting
Rooms. The participant can select one of these Meeting Rooms or
enter another ID to start a new conference.
If no Transit Entry Queue is defined, DefaultEQ is the default Transit
Entry Queue. For more information see the Polycom® RealPresence
Collaboration Server 800s/Virtual Edition Administrator's Guide,
Transit Entry Queue.
Name:Entry Queue IVR Service
Includes all the voice messages and video slides used to guide AVC
participants though their connection process to the MCU and route
them to their destination conference.
Entry Queue IVR Service is the default Entry Queue IVR Service
provided for the default Entry Queue.
Defining New Profiles.
Defining New Profiles.
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